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Surprise! :: from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /

This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in...

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Bibliographische Detailangaben
Hauptverfasser:	Baiocchi, Dave (VerfasserIn), Fox, D. Steven (VerfasserIn)
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Santa Monica, CA : RAND Corporation, [2013]
Schriftenreihe:	Rand Corporation monograph series.
Schlagworte:	Emergency management. Surprise. BUSINESS & ECONOMICS > Industrial Management. BUSINESS & ECONOMICS > Management. BUSINESS & ECONOMICS > Management Science. BUSINESS & ECONOMICS > Organizational Behavior. SOCIAL SCIENCE > Disasters & Disaster Relief. Emergency management Surprise
Online-Zugang:	Volltext
Zusammenfassung:	This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise.
Beschreibung:	"RAND National Defense Research Institute." "Prepared for the National Reconnaissance Office."
Beschreibung:	1 online resource (xxiii, 82 pages)
Bibliographie:	Includes bibliographical references (pages 81-82).
ISBN:	9780833081063 0833081063 0833081039 9780833081032

Internformat

MARC


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650		0	\|a Emergency management. \|0 http://id.loc.gov/authorities/subjects/sh91000441
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author	Baiocchi, Dave Fox, D. Steven
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contents	Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications.
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id	ZDB-4-EBA-ocn854957004
illustrated	Not Illustrated
indexdate	2024-11-27T13:25:28Z
institution	BVB
institution_GND	http://id.loc.gov/authorities/names/n91060525 http://id.loc.gov/authorities/names/no95018457
isbn	9780833081063 0833081063 0833081039 9780833081032
language	English
lccn	2013031251
oclc_num	854957004
open_access_boolean
owner	MAIN DE-863 DE-BY-FWS
owner_facet	MAIN DE-863 DE-BY-FWS
physical	1 online resource (xxiii, 82 pages)
psigel	ZDB-4-EBA
publishDate	2013
publishDateSearch	2013
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publisher	RAND Corporation,
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series	Rand Corporation monograph series.
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spelling	Baiocchi, Dave, author. https://id.oclc.org/worldcat/entity/E39PCjDRTWccJMY8XjyYHMRmgq http://id.loc.gov/authorities/names/n2010005917 Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox. Santa Monica, CA : RAND Corporation, [2013] 1 online resource (xxiii, 82 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier text file PDF rda RAND Corporation monograph series "RAND National Defense Research Institute." "Prepared for the National Reconnaissance Office." Includes bibliographical references (pages 81-82). Online resource; title from digital title page (viewed on February 12, 2014). Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. This report relates what professionals believe creates surprise, how they respond to it, and how the effects of surprise can be mitigated. To understand how different professions respond to surprise, RAND researchers developed a framework that categorizes professionals' responses to surprise in terms of the time available to respond and the level of chaos in the environment, then conducted discussions with representatives from 13 different professions, including former ambassadors, chief executive officers, military personnel, and physicians. RAND observed that the interviewees all used common coping strategies, such as relying on past experience and trying to reduce the level of chaos in the environment. However, there were also important differences in the responses taken by different types of professionals: "strategists" (e.g., CEOs and foreign service officers) focused more on controlling anger and ego, and communicating and coordinating with others, while "tacticians" (e.g., medical practitioners and SWAT team members) -- who typically have a shorter response time -- focused more on controlling panic and buying time. The report concludes with recommendations on how practitioners can better prepare for and respond to surprise. Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast Fox, D. Steven, author. https://id.oclc.org/worldcat/entity/E39PCjv6vRVhJt7Cgd4W9WB4HK http://id.loc.gov/authorities/names/n2013048024 National Defense Research Institute (U.S.), issuing body. http://id.loc.gov/authorities/names/n91060525 United States. National Reconnaissance Office, issuing body. http://id.loc.gov/authorities/names/no95018457 has work: Surprise! (Text) https://id.oclc.org/worldcat/entity/E39PCH3t3fbC6cVBKVDmvxCFw3 https://id.oclc.org/worldcat/ontology/hasWork Print version: Baiocchi, Dave. Surprise! Santa Monica, CA : RAND, [2013] 9780833081032 (DLC) 2013030891 (OCoLC)854956989 Rand Corporation monograph series. http://id.loc.gov/authorities/names/no2008057654 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=646992 Volltext
spellingShingle	Baiocchi, Dave Fox, D. Steven Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Rand Corporation monograph series. Introduction -- Why study surprise? -- Research objective, definitions, and initial conceptual models -- Research hypotheses -- Research method -- What strategies are common across professions? -- How does the level of environmental chaos affect practitioners' responses to surprise? -- How do strategists differ from tacticians in dealing with surprise? -- Surprise as an opportunity -- Helpful lessons from specific professions -- Key observations and their implications. Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast
subject_GND	http://id.loc.gov/authorities/subjects/sh91000441 http://id.loc.gov/authorities/subjects/sh85130842
title	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
title_auth	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
title_exact_search	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
title_full	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox.
title_fullStr	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox.
title_full_unstemmed	Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / Dave Baiocchi, D. Steven Fox.
title_short	Surprise! :
title_sort	surprise from ceos to navy seals how a select group of professionals prepare for and respond to the unexpected
title_sub	from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected /
topic	Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Surprise. http://id.loc.gov/authorities/subjects/sh85130842 Surprise. BUSINESS & ECONOMICS Industrial Management. bisacsh BUSINESS & ECONOMICS Management. bisacsh BUSINESS & ECONOMICS Management Science. bisacsh BUSINESS & ECONOMICS Organizational Behavior. bisacsh SOCIAL SCIENCE Disasters & Disaster Relief. bisacsh Emergency management fast Surprise fast
topic_facet	Emergency management. Surprise. BUSINESS & ECONOMICS Industrial Management. BUSINESS & ECONOMICS Management. BUSINESS & ECONOMICS Management Science. BUSINESS & ECONOMICS Organizational Behavior. SOCIAL SCIENCE Disasters & Disaster Relief. Emergency management Surprise
url	https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=646992
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