Implementing virtual reference services :: a LITA guide /

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-S...

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Bibliographische Detailangaben
Körperschaft: Library and Information Technology Association (U.S.)
Weitere Verfasser: Thomsett-Scott, Beth C. (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Chicago : ALA TechSource, an imprint of the American Library Association, 2013.
Schriftenreihe:LITA guides ; 26.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as.
Beschreibung:1 online resource (xi, 152 pages) : illustrations.
Bibliographie:Includes bibliographical references and index.
ISBN:9781555709501
1555709508
9781555709518
1555709516

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