The Cost of Emotions in the Workplace :: Bottom Line Value of Emotional Continuity Management /

Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad mana...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
1. Verfasser: Hawkins Mitchell, Vali, 1949-
Weitere Verfasser: Noakes-Fry, Kristen (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Brookfield, Conn. : Rothstein Associates, ©2013.
©2013
Schriftenreihe:Rothstein catalog on disaster recovery.
Schlagworte:
Online-Zugang:DE-862
DE-863
Zusammenfassung:Shows how to systematically manage your organizational emotional culture. Introduces Emotional Continuity Management and provides tested system to observe, predict, prepare, and write policy to prevent employee problems. Offers tools to quantify costs of disruptive emotional incidents, from bad managers, office bullies to workplace violence.
Beschreibung:Title from title screen.
Beschreibung:1 online resource
Bibliographie:Includes bibliographical references.
ISBN:9781931332682
1931332681
9781931332842
1931332843

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