Microsoft System Center 2012 service manager cookbook /:
This book is written in practical cookbook style and it offers learning through vivid examples and. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners or just open up an...
Gespeichert in:
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| Weitere Verfasser: | , |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Birmingham :
Packt Pub.,
2012.
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| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This book is written in practical cookbook style and it offers learning through vivid examples and. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners or just open up any chapter and start following the recipes as a reference for advanced users, This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and sc. |
| Beschreibung: | 1 online resource |
| ISBN: | 9781849686952 1849686955 1283739097 9781283739092 |
Internformat
MARC
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| 505 | 0 | |a Microsoft System Center 2012 Service Manager Cookbook; Microsoft System Center 2012 Service Manager Cookbook; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code; Errata; Piracy; Questions; 1. ITSM Frameworks and Processes; Introduction; Understanding ITSM frameworks; Getting ready. | |
| 505 | 8 | |a How to do it ... How it works ... ; ITIL© processes; Getting ready; How to do it ... ; How it works ... ; See also; Creating an Asset Management process; Getting ready; How to do it ... ; How it works ... ; There's more ... ; See also; Creating a Configuration Management System (CMS) process; Getting ready; How to do it ... ; How it works ... ; See also; Creating a Service Request Fulfillment process; Getting ready; How to do it ... ; How it works ... ; Creating an Incident and Problem Management process; Getting ready; How to do it ... ; Incident Management; Problem Management; How it works ... | |
| 505 | 8 | |a Creating a Change and Release Management processGetting ready; How to do it ... ; How it works ... ; There's more ... ; Creating an IT Service Desk process; Getting ready; How to do it ... ; How it works ... ; Service Level Management process; Getting ready; How to do it ... ; How it works ... ; 2. Personalizing SCSM 2012 Administration; Introduction; Configuring how long to keep your SCSM data; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Configuration Items data grooming using the console; See also; Configuring the Incident Management global settings; Getting ready; How to do it ... | |
| 505 | 8 | |a How it works ... Configuring the Service Requests, Activity, Release, Knowledge, and Change Management global settings; Getting ready; How to do it ... ; How it works ... ; Working with Prefix settings; File attachment settings; Configuring the behavior of child incidents when resolving, reactivating, and closing the parent Incident; Getting ready; How to do it ... ; How it works ... ; Auto resolution of child incidents; Auto reactivation of child incidents; Status of child incidents when linked with a parent; Configuring Priority and Urgency for your SLA targets; Getting ready; How to do it ... | |
| 505 | 8 | |a How it works ... See also; Configuring global e-mail notification infrastructure settings; Getting ready; How to do it ... ; How it works ... ; Creating Management Packs in the Authoring tool to save your SCSM personalization; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Initial baseline and standards; Editing options and flexible customization; See also; Creating formatted e-mail notification templates; Getting ready; How to do it ... ; How it works ... ; See also; Creating a basic queue; Getting ready; How to do it ... ; How it works ... ; See also. | |
| 520 | |a This book is written in practical cookbook style and it offers learning through vivid examples and. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners or just open up any chapter and start following the recipes as a reference for advanced users, This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and sc. | ||
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| 700 | 1 | |a Beaumont, Steven. | |
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| contents | Microsoft System Center 2012 Service Manager Cookbook; Microsoft System Center 2012 Service Manager Cookbook; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code; Errata; Piracy; Questions; 1. ITSM Frameworks and Processes; Introduction; Understanding ITSM frameworks; Getting ready. How to do it ... How it works ... ; ITIL© processes; Getting ready; How to do it ... ; How it works ... ; See also; Creating an Asset Management process; Getting ready; How to do it ... ; How it works ... ; There's more ... ; See also; Creating a Configuration Management System (CMS) process; Getting ready; How to do it ... ; How it works ... ; See also; Creating a Service Request Fulfillment process; Getting ready; How to do it ... ; How it works ... ; Creating an Incident and Problem Management process; Getting ready; How to do it ... ; Incident Management; Problem Management; How it works ... Creating a Change and Release Management processGetting ready; How to do it ... ; How it works ... ; There's more ... ; Creating an IT Service Desk process; Getting ready; How to do it ... ; How it works ... ; Service Level Management process; Getting ready; How to do it ... ; How it works ... ; 2. Personalizing SCSM 2012 Administration; Introduction; Configuring how long to keep your SCSM data; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Configuration Items data grooming using the console; See also; Configuring the Incident Management global settings; Getting ready; How to do it ... How it works ... Configuring the Service Requests, Activity, Release, Knowledge, and Change Management global settings; Getting ready; How to do it ... ; How it works ... ; Working with Prefix settings; File attachment settings; Configuring the behavior of child incidents when resolving, reactivating, and closing the parent Incident; Getting ready; How to do it ... ; How it works ... ; Auto resolution of child incidents; Auto reactivation of child incidents; Status of child incidents when linked with a parent; Configuring Priority and Urgency for your SLA targets; Getting ready; How to do it ... How it works ... See also; Configuring global e-mail notification infrastructure settings; Getting ready; How to do it ... ; How it works ... ; Creating Management Packs in the Authoring tool to save your SCSM personalization; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Initial baseline and standards; Editing options and flexible customization; See also; Creating formatted e-mail notification templates; Getting ready; How to do it ... ; How it works ... ; See also; Creating a basic queue; Getting ready; How to do it ... ; How it works ... ; See also. |
| ctrlnum | (OCoLC)818818870 |
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| discipline | Informatik |
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Personalizing SCSM 2012 Administration; Introduction; Configuring how long to keep your SCSM data; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Configuration Items data grooming using the console; See also; Configuring the Incident Management global settings; Getting ready; How to do it ...</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">How it works ... 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| id | ZDB-4-EBA-ocn818818870 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:25:03Z |
| institution | BVB |
| isbn | 9781849686952 1849686955 1283739097 9781283739092 |
| language | English |
| oclc_num | 818818870 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource |
| psigel | ZDB-4-EBA |
| publishDate | 2012 |
| publishDateSearch | 2012 |
| publishDateSort | 2012 |
| publisher | Packt Pub., |
| record_format | marc |
| spelling | Erskine, Samuel. Microsoft System Center 2012 service manager cookbook / Samuel Erskine [and others]. Birmingham : Packt Pub., 2012. 1 online resource text txt rdacontent computer c rdamedia online resource cr rdacarrier text file Microsoft System Center 2012 Service Manager Cookbook; Microsoft System Center 2012 Service Manager Cookbook; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code; Errata; Piracy; Questions; 1. ITSM Frameworks and Processes; Introduction; Understanding ITSM frameworks; Getting ready. How to do it ... How it works ... ; ITIL© processes; Getting ready; How to do it ... ; How it works ... ; See also; Creating an Asset Management process; Getting ready; How to do it ... ; How it works ... ; There's more ... ; See also; Creating a Configuration Management System (CMS) process; Getting ready; How to do it ... ; How it works ... ; See also; Creating a Service Request Fulfillment process; Getting ready; How to do it ... ; How it works ... ; Creating an Incident and Problem Management process; Getting ready; How to do it ... ; Incident Management; Problem Management; How it works ... Creating a Change and Release Management processGetting ready; How to do it ... ; How it works ... ; There's more ... ; Creating an IT Service Desk process; Getting ready; How to do it ... ; How it works ... ; Service Level Management process; Getting ready; How to do it ... ; How it works ... ; 2. Personalizing SCSM 2012 Administration; Introduction; Configuring how long to keep your SCSM data; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Configuration Items data grooming using the console; See also; Configuring the Incident Management global settings; Getting ready; How to do it ... How it works ... Configuring the Service Requests, Activity, Release, Knowledge, and Change Management global settings; Getting ready; How to do it ... ; How it works ... ; Working with Prefix settings; File attachment settings; Configuring the behavior of child incidents when resolving, reactivating, and closing the parent Incident; Getting ready; How to do it ... ; How it works ... ; Auto resolution of child incidents; Auto reactivation of child incidents; Status of child incidents when linked with a parent; Configuring Priority and Urgency for your SLA targets; Getting ready; How to do it ... How it works ... See also; Configuring global e-mail notification infrastructure settings; Getting ready; How to do it ... ; How it works ... ; Creating Management Packs in the Authoring tool to save your SCSM personalization; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Initial baseline and standards; Editing options and flexible customization; See also; Creating formatted e-mail notification templates; Getting ready; How to do it ... ; How it works ... ; See also; Creating a basic queue; Getting ready; How to do it ... ; How it works ... ; See also. This book is written in practical cookbook style and it offers learning through vivid examples and. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners or just open up any chapter and start following the recipes as a reference for advanced users, This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and sc. Print version record. English. Microsoft System center. http://id.loc.gov/authorities/names/no2012098113 Microsoft System center configuration manager. http://id.loc.gov/authorities/names/n2008042376 Microsoft System center. blmlsh Microsoft System center configuration manager. blmlsh Microsoft System center fast Microsoft system center configuration manager fast Software configuration management. http://id.loc.gov/authorities/subjects/sh91002171 Computer systems. http://id.loc.gov/authorities/subjects/sh98003200 Computer Systems https://id.nlm.nih.gov/mesh/D003199 Logiciels Gestion de configurations. Systèmes informatiques. COMPUTERS Operating Systems DOS. bisacsh COMPUTERS Operating Systems Macintosh. bisacsh COMPUTERS Operating Systems Windows Server & NT. bisacsh COMPUTERS Operating Systems Windows Workstation. bisacsh COMPUTERS System Administration Windows Administration. bisacsh Computer systems fast Software configuration management fast Beaumont, Steven. Asp, Anders. has work: Microsoft System center 2012 service manager cookbook (Work) https://id.oclc.org/worldcat/entity/E39PCXJhTRKkxRd3bWTrBQ3k7w https://id.oclc.org/worldcat/ontology/hasWork Print version: Erskine, Samuel. Microsoft System Center 2012 Service Manager Cookbook. Birmingham : Packt Publishing, ©2012 9781849686945 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=499149 Volltext |
| spellingShingle | Erskine, Samuel Microsoft System Center 2012 service manager cookbook / Microsoft System Center 2012 Service Manager Cookbook; Microsoft System Center 2012 Service Manager Cookbook; Credits; About the Authors; About the Reviewers; www.PacktPub.com; Support files, eBooks, discount offers and more; Why Subscribe?; Free Access for Packt account holders; Instant Updates on New Packt Books; Preface; What this book covers; What you need for this book; Who this book is for; Conventions; Reader feedback; Customer support; Downloading the example code; Errata; Piracy; Questions; 1. ITSM Frameworks and Processes; Introduction; Understanding ITSM frameworks; Getting ready. How to do it ... How it works ... ; ITIL© processes; Getting ready; How to do it ... ; How it works ... ; See also; Creating an Asset Management process; Getting ready; How to do it ... ; How it works ... ; There's more ... ; See also; Creating a Configuration Management System (CMS) process; Getting ready; How to do it ... ; How it works ... ; See also; Creating a Service Request Fulfillment process; Getting ready; How to do it ... ; How it works ... ; Creating an Incident and Problem Management process; Getting ready; How to do it ... ; Incident Management; Problem Management; How it works ... Creating a Change and Release Management processGetting ready; How to do it ... ; How it works ... ; There's more ... ; Creating an IT Service Desk process; Getting ready; How to do it ... ; How it works ... ; Service Level Management process; Getting ready; How to do it ... ; How it works ... ; 2. Personalizing SCSM 2012 Administration; Introduction; Configuring how long to keep your SCSM data; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Configuration Items data grooming using the console; See also; Configuring the Incident Management global settings; Getting ready; How to do it ... How it works ... Configuring the Service Requests, Activity, Release, Knowledge, and Change Management global settings; Getting ready; How to do it ... ; How it works ... ; Working with Prefix settings; File attachment settings; Configuring the behavior of child incidents when resolving, reactivating, and closing the parent Incident; Getting ready; How to do it ... ; How it works ... ; Auto resolution of child incidents; Auto reactivation of child incidents; Status of child incidents when linked with a parent; Configuring Priority and Urgency for your SLA targets; Getting ready; How to do it ... How it works ... See also; Configuring global e-mail notification infrastructure settings; Getting ready; How to do it ... ; How it works ... ; Creating Management Packs in the Authoring tool to save your SCSM personalization; Getting ready; How to do it ... ; How it works ... ; There's more ... ; Initial baseline and standards; Editing options and flexible customization; See also; Creating formatted e-mail notification templates; Getting ready; How to do it ... ; How it works ... ; See also; Creating a basic queue; Getting ready; How to do it ... ; How it works ... ; See also. Microsoft System center. http://id.loc.gov/authorities/names/no2012098113 Microsoft System center configuration manager. http://id.loc.gov/authorities/names/n2008042376 Microsoft System center. blmlsh Microsoft System center configuration manager. blmlsh Microsoft System center fast Microsoft system center configuration manager fast Software configuration management. http://id.loc.gov/authorities/subjects/sh91002171 Computer systems. http://id.loc.gov/authorities/subjects/sh98003200 Computer Systems https://id.nlm.nih.gov/mesh/D003199 Logiciels Gestion de configurations. Systèmes informatiques. COMPUTERS Operating Systems DOS. bisacsh COMPUTERS Operating Systems Macintosh. bisacsh COMPUTERS Operating Systems Windows Server & NT. bisacsh COMPUTERS Operating Systems Windows Workstation. bisacsh COMPUTERS System Administration Windows Administration. bisacsh Computer systems fast Software configuration management fast |
| subject_GND | http://id.loc.gov/authorities/names/no2012098113 http://id.loc.gov/authorities/names/n2008042376 http://id.loc.gov/authorities/subjects/sh91002171 http://id.loc.gov/authorities/subjects/sh98003200 https://id.nlm.nih.gov/mesh/D003199 |
| title | Microsoft System Center 2012 service manager cookbook / |
| title_auth | Microsoft System Center 2012 service manager cookbook / |
| title_exact_search | Microsoft System Center 2012 service manager cookbook / |
| title_full | Microsoft System Center 2012 service manager cookbook / Samuel Erskine [and others]. |
| title_fullStr | Microsoft System Center 2012 service manager cookbook / Samuel Erskine [and others]. |
| title_full_unstemmed | Microsoft System Center 2012 service manager cookbook / Samuel Erskine [and others]. |
| title_short | Microsoft System Center 2012 service manager cookbook / |
| title_sort | microsoft system center 2012 service manager cookbook |
| topic | Microsoft System center. http://id.loc.gov/authorities/names/no2012098113 Microsoft System center configuration manager. http://id.loc.gov/authorities/names/n2008042376 Microsoft System center. blmlsh Microsoft System center configuration manager. blmlsh Microsoft System center fast Microsoft system center configuration manager fast Software configuration management. http://id.loc.gov/authorities/subjects/sh91002171 Computer systems. http://id.loc.gov/authorities/subjects/sh98003200 Computer Systems https://id.nlm.nih.gov/mesh/D003199 Logiciels Gestion de configurations. Systèmes informatiques. COMPUTERS Operating Systems DOS. bisacsh COMPUTERS Operating Systems Macintosh. bisacsh COMPUTERS Operating Systems Windows Server & NT. bisacsh COMPUTERS Operating Systems Windows Workstation. bisacsh COMPUTERS System Administration Windows Administration. bisacsh Computer systems fast Software configuration management fast |
| topic_facet | Microsoft System center. Microsoft System center configuration manager. Microsoft System center Microsoft system center configuration manager Software configuration management. Computer systems. Computer Systems Logiciels Gestion de configurations. Systèmes informatiques. COMPUTERS Operating Systems DOS. COMPUTERS Operating Systems Macintosh. COMPUTERS Operating Systems Windows Server & NT. COMPUTERS Operating Systems Windows Workstation. COMPUTERS System Administration Windows Administration. Computer systems Software configuration management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=499149 |
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