Contextual design :: defining customer-centered systems /
This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems...
Gespeichert in:
| 1. Verfasser: | |
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| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
San Francisco, Calif. :
Morgan Kaufmann,
©1998.
|
| Schriftenreihe: | Interactive technologies series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to diff. |
| Beschreibung: | 1 online resource (xxiii, 472 pages) : illustrations, portrait |
| Bibliographie: | Includes bibliographical references (pages 449-457) and index. |
| ISBN: | 9780080503042 0080503047 1280582596 9781280582592 9786613612373 6613612375 |
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| 245 | 1 | 0 | |a Contextual design : |b defining customer-centered systems / |c Hugh Beyer, Karen Holtzblatt. |
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| 520 | |a This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to diff. | ||
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| contents | pt. 1. Understanding the customer -- pt. 2. Seeing work -- pt. 3. Seeing across customers -- pt. 4. Innovation from data -- pt. 5. System design -- pt. 6. Prototyping. |
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| discipline | Informatik |
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| illustrated | Illustrated |
| indexdate | 2024-11-27T13:18:20Z |
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| language | English |
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| spelling | Beyer, Hugh. https://id.oclc.org/worldcat/entity/E39PCjyBqyK998wCwxHR4m9v73 http://id.loc.gov/authorities/names/n97077992 Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. San Francisco, Calif. : Morgan Kaufmann, ©1998. 1 online resource (xxiii, 472 pages) : illustrations, portrait text txt rdacontent computer c rdamedia online resource cr rdacarrier Interactive Technologies Includes bibliographical references (pages 449-457) and index. pt. 1. Understanding the customer -- pt. 2. Seeing work -- pt. 3. Seeing across customers -- pt. 4. Innovation from data -- pt. 5. System design -- pt. 6. Prototyping. This book introduces a customer-centered approach to business by showing how data gathered from people while they work can drive the definition of a product or process while supporting the needs of teams and their organizations. This is a practical, hands-on guide for anyone trying to design systems that reflect the way customers want to do their work. The authors developed Contextual Design, the method discussed here, through their work with teams struggling to design products and internal systems. In this book, you'll find the underlying principles of the method and how to apply them to diff. English. System design. http://id.loc.gov/authorities/subjects/sh85131736 System analysis. Systems Analysis https://id.nlm.nih.gov/mesh/D013597 Conception de systèmes. Analyse de systèmes. systems analysis. aat COMPUTERS Software Development & Engineering Systems Analysis & Design. bisacsh System analysis fast System design fast Systementwurf gnd http://d-nb.info/gnd/4261480-6 Mensch-Maschine-Kommunikation gnd http://d-nb.info/gnd/4125909-9 Mens-computer-interactie. gtt Systeemontwerp. gtt Systeemanalyse. gtt Holtzblatt, Karen. https://id.oclc.org/worldcat/entity/E39PBJdM9CpHKxFcfh4v6FtxjC http://id.loc.gov/authorities/names/n97077994 has work: Contextual design (Text) https://id.oclc.org/worldcat/entity/E39PCGXKhjw6y6QM776bJhyfdP https://id.oclc.org/worldcat/ontology/hasWork Print version: Beyer, Hugh. Contextual design. San Francisco, Calif. : Morgan Kaufmann, ©1998 (DLC) 97035927 Interactive technologies series. FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=472251 Volltext |
| spellingShingle | Beyer, Hugh Contextual design : defining customer-centered systems / Interactive technologies series. pt. 1. Understanding the customer -- pt. 2. Seeing work -- pt. 3. Seeing across customers -- pt. 4. Innovation from data -- pt. 5. System design -- pt. 6. Prototyping. System design. http://id.loc.gov/authorities/subjects/sh85131736 System analysis. Systems Analysis https://id.nlm.nih.gov/mesh/D013597 Conception de systèmes. Analyse de systèmes. systems analysis. aat COMPUTERS Software Development & Engineering Systems Analysis & Design. bisacsh System analysis fast System design fast Systementwurf gnd http://d-nb.info/gnd/4261480-6 Mensch-Maschine-Kommunikation gnd http://d-nb.info/gnd/4125909-9 Mens-computer-interactie. gtt Systeemontwerp. gtt Systeemanalyse. gtt |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85131736 https://id.nlm.nih.gov/mesh/D013597 http://d-nb.info/gnd/4261480-6 http://d-nb.info/gnd/4125909-9 |
| title | Contextual design : defining customer-centered systems / |
| title_auth | Contextual design : defining customer-centered systems / |
| title_exact_search | Contextual design : defining customer-centered systems / |
| title_full | Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. |
| title_fullStr | Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. |
| title_full_unstemmed | Contextual design : defining customer-centered systems / Hugh Beyer, Karen Holtzblatt. |
| title_short | Contextual design : |
| title_sort | contextual design defining customer centered systems |
| title_sub | defining customer-centered systems / |
| topic | System design. http://id.loc.gov/authorities/subjects/sh85131736 System analysis. Systems Analysis https://id.nlm.nih.gov/mesh/D013597 Conception de systèmes. Analyse de systèmes. systems analysis. aat COMPUTERS Software Development & Engineering Systems Analysis & Design. bisacsh System analysis fast System design fast Systementwurf gnd http://d-nb.info/gnd/4261480-6 Mensch-Maschine-Kommunikation gnd http://d-nb.info/gnd/4125909-9 Mens-computer-interactie. gtt Systeemontwerp. gtt Systeemanalyse. gtt |
| topic_facet | System design. System analysis. Systems Analysis Conception de systèmes. Analyse de systèmes. systems analysis. COMPUTERS Software Development & Engineering Systems Analysis & Design. System analysis System design Systementwurf Mensch-Maschine-Kommunikation Mens-computer-interactie. Systeemontwerp. Systeemanalyse. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=472251 |
| work_keys_str_mv | AT beyerhugh contextualdesigndefiningcustomercenteredsystems AT holtzblattkaren contextualdesigndefiningcustomercenteredsystems |