Managing to improve public services /:
'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).
Gespeichert in:
| Weitere Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cambridge, UK ; New York :
Cambridge University Press,
2008.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | 'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). |
| Beschreibung: | 1 online resource (xvi, 298 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781139129350 113912935X 0511504276 9780511504273 9780511506413 0511506414 |
Internformat
MARC
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| 245 | 0 | 0 | |a Managing to improve public services / |c edited by Jean Hartley [and others]. |
| 260 | |a Cambridge, UK ; |a New York : |b Cambridge University Press, |c 2008. | ||
| 300 | |a 1 online resource (xvi, 298 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson [and others] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker [and others] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson [and others]. | |
| 520 | 8 | |a 'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). | |
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Public administration |x Management. | |
| 650 | 0 | |a Public administration |x Management |x Evaluation. | |
| 650 | 6 | |a Administration publique (Science) |x Gestion. | |
| 650 | 6 | |a Administration publique (Science) |x Gestion |x Évaluation. | |
| 650 | 7 | |a POLITICAL SCIENCE |x Government |x Executive Branch. |2 bisacsh | |
| 650 | 7 | |a POLITICAL SCIENCE |x Public Affairs & Administration. |2 bisacsh | |
| 650 | 7 | |a Public administration |x Management |2 fast | |
| 650 | 7 | |a Management |2 gnd |0 http://d-nb.info/gnd/4037278-9 | |
| 650 | 7 | |a Evaluation |2 gnd |0 http://d-nb.info/gnd/4071034-8 | |
| 650 | 7 | |a Verwaltung |2 gnd |0 http://d-nb.info/gnd/4063317-2 | |
| 655 | 4 | |a Electronic book. | |
| 700 | 1 | |a Hartley, Jean, |d 1953- |1 https://id.oclc.org/worldcat/entity/E39PCjGB4fVdvvjCWcRyHM9Gpd |0 http://id.loc.gov/authorities/names/n86027288 | |
| 758 | |i has work: |a Managing to improve public services (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGC3kYdwJxmWpPVFmDMVmd |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Managing to improve public services. |d Cambridge, UK ; New York : Cambridge University Press, 2008 |z 9780521866415 |w (DLC) 2008026926 |w (OCoLC)231580975 |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn774400479 |
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| _version_ | 1816881784750604288 |
| adam_text | |
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| author2 | Hartley, Jean, 1953- |
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| author_facet | Hartley, Jean, 1953- |
| author_sort | Hartley, Jean, 1953- |
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| collection | ZDB-4-EBA |
| contents | The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson [and others] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker [and others] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson [and others]. |
| ctrlnum | (OCoLC)774400479 |
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| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 351 - Public administration |
| dewey-raw | 351 |
| dewey-search | 351 |
| dewey-sort | 3351 |
| dewey-tens | 350 - Public administration and military science |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn774400479 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:18:13Z |
| institution | BVB |
| isbn | 9781139129350 113912935X 0511504276 9780511504273 9780511506413 0511506414 |
| language | English |
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| publisher | Cambridge University Press, |
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| spelling | Managing to improve public services / edited by Jean Hartley [and others]. Cambridge, UK ; New York : Cambridge University Press, 2008. 1 online resource (xvi, 298 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references and index. The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson [and others] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker [and others] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson [and others]. 'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management). Print version record. Public administration Management. Public administration Management Evaluation. Administration publique (Science) Gestion. Administration publique (Science) Gestion Évaluation. POLITICAL SCIENCE Government Executive Branch. bisacsh POLITICAL SCIENCE Public Affairs & Administration. bisacsh Public administration Management fast Management gnd http://d-nb.info/gnd/4037278-9 Evaluation gnd http://d-nb.info/gnd/4071034-8 Verwaltung gnd http://d-nb.info/gnd/4063317-2 Electronic book. Hartley, Jean, 1953- https://id.oclc.org/worldcat/entity/E39PCjGB4fVdvvjCWcRyHM9Gpd http://id.loc.gov/authorities/names/n86027288 has work: Managing to improve public services (Text) https://id.oclc.org/worldcat/entity/E39PCGC3kYdwJxmWpPVFmDMVmd https://id.oclc.org/worldcat/ontology/hasWork Print version: Managing to improve public services. Cambridge, UK ; New York : Cambridge University Press, 2008 9780521866415 (DLC) 2008026926 (OCoLC)231580975 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=400707 Volltext |
| spellingShingle | Managing to improve public services / The agenda for public service improvement / Jean Hartley and Chris Skelcher -- Does governance perform? Concepts, evidence, causalities, and research strategies / Chris Skelcher -- Performativity, management and governance / Paul M. Collier -- Critical assessment of performance measurement for policy making / Michael Pidd -- Priority setting in the public sector : turning economics into a management process / Cam Donaldson [and others] -- Public service productivity : new approaches to performance measurement in health sectors / Mary O'Mahony, Philip Stevens, and Lucy Stokes -- Performance measurement systems and the criminal justice system : rationales and rationalities / Barbara Townley -- Valuing public sector outputs / Rachel Baker [and others] -- The use of geodemographics to improve public service delivery / Paul A. Longley and Michael Goodchild -- The innovation landscape for public service organizations / Jean Hartley -- Innovation type and organizational performance : an empirical exploration / Richard M. Walker and Fariborz Damanpour -- Public service failure and turnaround : towards a contingency model / George Boyne -- Orchestrating complex and programmatic change in the public services / Mike Wallace and Michael Fertig -- Conclusions : current themes and future direction for research / Cam Donaldson [and others]. Public administration Management. Public administration Management Evaluation. Administration publique (Science) Gestion. Administration publique (Science) Gestion Évaluation. POLITICAL SCIENCE Government Executive Branch. bisacsh POLITICAL SCIENCE Public Affairs & Administration. bisacsh Public administration Management fast Management gnd http://d-nb.info/gnd/4037278-9 Evaluation gnd http://d-nb.info/gnd/4071034-8 Verwaltung gnd http://d-nb.info/gnd/4063317-2 |
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| title | Managing to improve public services / |
| title_auth | Managing to improve public services / |
| title_exact_search | Managing to improve public services / |
| title_full | Managing to improve public services / edited by Jean Hartley [and others]. |
| title_fullStr | Managing to improve public services / edited by Jean Hartley [and others]. |
| title_full_unstemmed | Managing to improve public services / edited by Jean Hartley [and others]. |
| title_short | Managing to improve public services / |
| title_sort | managing to improve public services |
| topic | Public administration Management. Public administration Management Evaluation. Administration publique (Science) Gestion. Administration publique (Science) Gestion Évaluation. POLITICAL SCIENCE Government Executive Branch. bisacsh POLITICAL SCIENCE Public Affairs & Administration. bisacsh Public administration Management fast Management gnd http://d-nb.info/gnd/4037278-9 Evaluation gnd http://d-nb.info/gnd/4071034-8 Verwaltung gnd http://d-nb.info/gnd/4063317-2 |
| topic_facet | Public administration Management. Public administration Management Evaluation. Administration publique (Science) Gestion. Administration publique (Science) Gestion Évaluation. POLITICAL SCIENCE Government Executive Branch. POLITICAL SCIENCE Public Affairs & Administration. Public administration Management Management Evaluation Verwaltung Electronic book. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=400707 |
| work_keys_str_mv | AT hartleyjean managingtoimprovepublicservices |