Quality customer service :: satisfy customers--it's everybody's job /
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
[Rochester, N.Y.] :
Axzo Press,
©2009.
|
| Ausgabe: | 5th ed. |
| Schriftenreihe: | Fifty-Minute series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | 1 online resource (ii, 104 pages) : illustrations |
| Bibliographie: | Includes bibliographical references (page 104). |
| ISBN: | 9781426031199 142603119X |
Internformat
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBA-ocn750174673 | ||
| 003 | OCoLC | ||
| 005 | 20241004212047.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 110907s2009 nyua obp 000 0 eng d | ||
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| 020 | |a 142603119X |q (electronic bk.) | ||
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| 100 | 1 | |a Martin, William B. |0 http://id.loc.gov/authorities/names/n85156631 | |
| 245 | 1 | 0 | |a Quality customer service : |b satisfy customers--it's everybody's job / |c William B. Martin. |
| 250 | |a 5th ed. | ||
| 260 | |a [Rochester, N.Y.] : |b Axzo Press, |c ©2009. | ||
| 300 | |a 1 online resource (ii, 104 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Crisp fifty-minute series book | |
| 504 | |a Includes bibliographical references (page 104). | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return. | |
| 546 | |a In English. | ||
| 650 | 0 | |a Customer services |v Programmed instruction. | |
| 650 | 0 | |a Customer relations |v Programmed instruction. | |
| 650 | 6 | |a Service à la clientèle |v Enseignement programmé. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
| 650 | 7 | |a Customer relations |2 fast | |
| 650 | 7 | |a Customer services |2 fast | |
| 655 | 7 | |a Programmed instructional materials |2 fast | |
| 758 | |i has work: |a Quality customer service (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGfKKdMKw3KyV3QMdFCwQ3 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Martin, William B. |t Quality customer service. |b 5th ed. |d [Rochester, N.Y.] : Axzo Press, ©2009 |z 9781426018336 |w (OCoLC)468969955 |
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn750174673 |
|---|---|
| _version_ | 1816881769090121728 |
| adam_text | |
| any_adam_object | |
| author | Martin, William B. |
| author_GND | http://id.loc.gov/authorities/names/n85156631 |
| author_facet | Martin, William B. |
| author_role | |
| author_sort | Martin, William B. |
| author_variant | w b m wb wbm |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 .M17 2009eb |
| callnumber-search | HF5415.5 .M17 2009eb |
| callnumber-sort | HF 45415.5 M17 42009EB |
| callnumber-subject | HF - Commerce |
| collection | ZDB-4-EBA |
| contents | Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return. |
| ctrlnum | (OCoLC)750174673 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 5th ed. |
| format | Electronic eBook |
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| genre_facet | Programmed instructional materials |
| id | ZDB-4-EBA-ocn750174673 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:17:59Z |
| institution | BVB |
| isbn | 9781426031199 142603119X |
| language | English |
| oclc_num | 750174673 |
| open_access_boolean | |
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| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (ii, 104 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2009 |
| publishDateSearch | 2009 |
| publishDateSort | 2009 |
| publisher | Axzo Press, |
| record_format | marc |
| series | Fifty-Minute series. |
| series2 | Crisp fifty-minute series book |
| spelling | Martin, William B. http://id.loc.gov/authorities/names/n85156631 Quality customer service : satisfy customers--it's everybody's job / William B. Martin. 5th ed. [Rochester, N.Y.] : Axzo Press, ©2009. 1 online resource (ii, 104 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Crisp fifty-minute series book Includes bibliographical references (page 104). Print version record. Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return. In English. Customer services Programmed instruction. Customer relations Programmed instruction. Service à la clientèle Enseignement programmé. BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Customer services fast Programmed instructional materials fast has work: Quality customer service (Text) https://id.oclc.org/worldcat/entity/E39PCGfKKdMKw3KyV3QMdFCwQ3 https://id.oclc.org/worldcat/ontology/hasWork Print version: Martin, William B. Quality customer service. 5th ed. [Rochester, N.Y.] : Axzo Press, ©2009 9781426018336 (OCoLC)468969955 Fifty-Minute series. http://id.loc.gov/authorities/names/n86708905 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=383350 Volltext |
| spellingShingle | Martin, William B. Quality customer service : satisfy customers--it's everybody's job / Fifty-Minute series. Winning with the customer -- Showing a positive attitude -- Identifying customer needs -- Providing for the needs of your customers -- Making sure your customers return. Customer services Programmed instruction. Customer relations Programmed instruction. Service à la clientèle Enseignement programmé. BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Customer services fast |
| title | Quality customer service : satisfy customers--it's everybody's job / |
| title_auth | Quality customer service : satisfy customers--it's everybody's job / |
| title_exact_search | Quality customer service : satisfy customers--it's everybody's job / |
| title_full | Quality customer service : satisfy customers--it's everybody's job / William B. Martin. |
| title_fullStr | Quality customer service : satisfy customers--it's everybody's job / William B. Martin. |
| title_full_unstemmed | Quality customer service : satisfy customers--it's everybody's job / William B. Martin. |
| title_short | Quality customer service : |
| title_sort | quality customer service satisfy customers it s everybody s job |
| title_sub | satisfy customers--it's everybody's job / |
| topic | Customer services Programmed instruction. Customer relations Programmed instruction. Service à la clientèle Enseignement programmé. BUSINESS & ECONOMICS Customer Relations. bisacsh Customer relations fast Customer services fast |
| topic_facet | Customer services Programmed instruction. Customer relations Programmed instruction. Service à la clientèle Enseignement programmé. BUSINESS & ECONOMICS Customer Relations. Customer relations Customer services Programmed instructional materials |
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