The tourism and leisure experience :: consumer and managerial perspectives /
People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws toge...
Gespeichert in:
| Weitere Verfasser: | , , |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Bristol, UK ; Buffalo, NY :
Channel View Publications,
©2010.
|
| Schriftenreihe: | Aspects of tourism.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging internatio. |
| Beschreibung: | 1 online resource (xxii, 237 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9781845411497 1845411498 9781845411480 184541148X 9781845411503 1845411501 9781845412036 1845412036 1283147416 9781283147415 9786613147417 6613147419 |
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| 245 | 0 | 4 | |a The tourism and leisure experience : |b consumer and managerial perspectives / |c edited by Michael Morgan, Peter Lugosi and J.R. Brent Ritchie. |
| 260 | |a Bristol, UK ; |a Buffalo, NY : |b Channel View Publications, |c ©2010. | ||
| 300 | |a 1 online resource (xxii, 237 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Aspects of tourism | |
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging internatio. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a CONTRIBUTORS; PREFACE; Introduction; Part 1 Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues; Chapter 1 The Dimensions of the Tourist Experience; Chapter 2 Searching for Escape, Authenticity and Identity: Experiences of 'Lifestyle Travellers'; Chapter 3 The Shaping of Tourist Experience: The Importance of Stories and Themes; Chapter 4 The Role and Meaning of Place in Cultural Festival Visitor Experiences; Part 2 Researching the Experience; Chapter 5 Research Processes for Evaluating Quality Experiences: Reflections from the 'Experiences' Field(s). | |
| 546 | |a English. | ||
| 650 | 0 | |a Tourism. |0 http://id.loc.gov/authorities/subjects/sh85136255 | |
| 650 | 0 | |a Tourism |x Management. | |
| 650 | 7 | |a Sport & leisure industries. |2 bicssc | |
| 650 | 7 | |a Management & management techniques. |2 bicssc | |
| 650 | 7 | |a TRAVEL |x General. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Museums, Tours, Points of Interest. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Hikes & Walks. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Budget. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Special Interest |x Ecotourism. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Parks & Campgrounds. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Reference. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Road Travel. |2 bisacsh | |
| 650 | 7 | |a TRAVEL |x Special Interest |x Adventure. |2 bisacsh | |
| 650 | 7 | |a Tourism |2 fast | |
| 650 | 7 | |a Tourism |x Management |2 fast | |
| 650 | 7 | |a Turism. |2 sao | |
| 650 | 7 | |a Fritidsverksamhet. |2 sao | |
| 650 | 7 | |a Upplevelseindustri. |2 sao | |
| 650 | 7 | |a Kulturliv. |2 sao | |
| 650 | 7 | |a Nöjesliv. |2 sao | |
| 700 | 1 | |a Morgan, Michael, |d 1948 September 29- |1 https://id.oclc.org/worldcat/entity/E39PCjDRQW4M7DyyBxftBq87pd |0 http://id.loc.gov/authorities/names/n2001037913 | |
| 700 | 1 | |a Lugosi, Peter. |0 http://id.loc.gov/authorities/names/n2010039924 | |
| 700 | 1 | |a Ritchie, J. R. Brent. |0 http://id.loc.gov/authorities/names/n79111157 | |
| 776 | 0 | 8 | |i Print version: |t Tourism and leisure experience. |d Bristol ; Buffalo : Channel View Publications, ©2010 |z 9781845411497 |w (DLC) 2010026358 |w (OCoLC)643325057 |
| 830 | 0 | |a Aspects of tourism. |0 http://id.loc.gov/authorities/names/n00015065 | |
| 856 | 4 | 0 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=355220 |3 Volltext |
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| 938 | |a Internet Archive |b INAR |n tourismleisureex0000unse | ||
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Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn704294251 |
|---|---|
| _version_ | 1816881752402034688 |
| adam_text | |
| any_adam_object | |
| author2 | Morgan, Michael, 1948 September 29- Lugosi, Peter Ritchie, J. R. Brent |
| author2_role | |
| author2_variant | m m mm p l pl j r b r jrb jrbr |
| author_GND | http://id.loc.gov/authorities/names/n2001037913 http://id.loc.gov/authorities/names/n2010039924 http://id.loc.gov/authorities/names/n79111157 |
| author_facet | Morgan, Michael, 1948 September 29- Lugosi, Peter Ritchie, J. R. Brent |
| author_sort | Morgan, Michael, 1948 September 29- |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | G - Geography, Anthropology, Recreation |
| callnumber-label | G155 |
| callnumber-raw | G155.A1 T68 2010eb |
| callnumber-search | G155.A1 T68 2010eb |
| callnumber-sort | G 3155 A1 T68 42010EB |
| callnumber-subject | G - General Geography |
| collection | ZDB-4-EBA |
| contents | CONTRIBUTORS; PREFACE; Introduction; Part 1 Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues; Chapter 1 The Dimensions of the Tourist Experience; Chapter 2 Searching for Escape, Authenticity and Identity: Experiences of 'Lifestyle Travellers'; Chapter 3 The Shaping of Tourist Experience: The Importance of Stories and Themes; Chapter 4 The Role and Meaning of Place in Cultural Festival Visitor Experiences; Part 2 Researching the Experience; Chapter 5 Research Processes for Evaluating Quality Experiences: Reflections from the 'Experiences' Field(s). |
| ctrlnum | (OCoLC)704294251 |
| dewey-full | 910.68 |
| dewey-hundreds | 900 - History & geography |
| dewey-ones | 910 - Geography and travel |
| dewey-raw | 910.68 |
| dewey-search | 910.68 |
| dewey-sort | 3910.68 |
| dewey-tens | 910 - Geography and travel |
| discipline | Geographie |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn704294251 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:17:43Z |
| institution | BVB |
| isbn | 9781845411497 1845411498 9781845411480 184541148X 9781845411503 1845411501 9781845412036 1845412036 1283147416 9781283147415 9786613147417 6613147419 |
| language | English |
| lccn | 2010026358 |
| oclc_num | 704294251 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xxii, 237 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2010 |
| publishDateSearch | 2010 |
| publishDateSort | 2010 |
| publisher | Channel View Publications, |
| record_format | marc |
| series | Aspects of tourism. |
| series2 | Aspects of tourism |
| spelling | The tourism and leisure experience : consumer and managerial perspectives / edited by Michael Morgan, Peter Lugosi and J.R. Brent Ritchie. Bristol, UK ; Buffalo, NY : Channel View Publications, ©2010. 1 online resource (xxii, 237 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Aspects of tourism Includes bibliographical references and index. People do not buy products, or even services; they purchase the total experience that the product or service provides. Experience management is seen as the way to remain competitive in markets where globalisation and technology have turned products and services into commodities. This book draws together academic and practitioner insights into the consumer experience by combining the perspectives of the tourist consumer with that of experience managers, supported by examples from tourism, leisure, hospitality, sport and event contexts. With contributions from established and emerging internatio. Print version record. CONTRIBUTORS; PREFACE; Introduction; Part 1 Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues; Chapter 1 The Dimensions of the Tourist Experience; Chapter 2 Searching for Escape, Authenticity and Identity: Experiences of 'Lifestyle Travellers'; Chapter 3 The Shaping of Tourist Experience: The Importance of Stories and Themes; Chapter 4 The Role and Meaning of Place in Cultural Festival Visitor Experiences; Part 2 Researching the Experience; Chapter 5 Research Processes for Evaluating Quality Experiences: Reflections from the 'Experiences' Field(s). English. Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Management. Sport & leisure industries. bicssc Management & management techniques. bicssc TRAVEL General. bisacsh TRAVEL Museums, Tours, Points of Interest. bisacsh TRAVEL Hikes & Walks. bisacsh TRAVEL Budget. bisacsh TRAVEL Special Interest Ecotourism. bisacsh TRAVEL Parks & Campgrounds. bisacsh TRAVEL Reference. bisacsh TRAVEL Road Travel. bisacsh TRAVEL Special Interest Adventure. bisacsh Tourism fast Tourism Management fast Turism. sao Fritidsverksamhet. sao Upplevelseindustri. sao Kulturliv. sao Nöjesliv. sao Morgan, Michael, 1948 September 29- https://id.oclc.org/worldcat/entity/E39PCjDRQW4M7DyyBxftBq87pd http://id.loc.gov/authorities/names/n2001037913 Lugosi, Peter. http://id.loc.gov/authorities/names/n2010039924 Ritchie, J. R. Brent. http://id.loc.gov/authorities/names/n79111157 Print version: Tourism and leisure experience. Bristol ; Buffalo : Channel View Publications, ©2010 9781845411497 (DLC) 2010026358 (OCoLC)643325057 Aspects of tourism. http://id.loc.gov/authorities/names/n00015065 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=355220 Volltext |
| spellingShingle | The tourism and leisure experience : consumer and managerial perspectives / Aspects of tourism. CONTRIBUTORS; PREFACE; Introduction; Part 1 Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues; Chapter 1 The Dimensions of the Tourist Experience; Chapter 2 Searching for Escape, Authenticity and Identity: Experiences of 'Lifestyle Travellers'; Chapter 3 The Shaping of Tourist Experience: The Importance of Stories and Themes; Chapter 4 The Role and Meaning of Place in Cultural Festival Visitor Experiences; Part 2 Researching the Experience; Chapter 5 Research Processes for Evaluating Quality Experiences: Reflections from the 'Experiences' Field(s). Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Management. Sport & leisure industries. bicssc Management & management techniques. bicssc TRAVEL General. bisacsh TRAVEL Museums, Tours, Points of Interest. bisacsh TRAVEL Hikes & Walks. bisacsh TRAVEL Budget. bisacsh TRAVEL Special Interest Ecotourism. bisacsh TRAVEL Parks & Campgrounds. bisacsh TRAVEL Reference. bisacsh TRAVEL Road Travel. bisacsh TRAVEL Special Interest Adventure. bisacsh Tourism fast Tourism Management fast Turism. sao Fritidsverksamhet. sao Upplevelseindustri. sao Kulturliv. sao Nöjesliv. sao |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85136255 |
| title | The tourism and leisure experience : consumer and managerial perspectives / |
| title_auth | The tourism and leisure experience : consumer and managerial perspectives / |
| title_exact_search | The tourism and leisure experience : consumer and managerial perspectives / |
| title_full | The tourism and leisure experience : consumer and managerial perspectives / edited by Michael Morgan, Peter Lugosi and J.R. Brent Ritchie. |
| title_fullStr | The tourism and leisure experience : consumer and managerial perspectives / edited by Michael Morgan, Peter Lugosi and J.R. Brent Ritchie. |
| title_full_unstemmed | The tourism and leisure experience : consumer and managerial perspectives / edited by Michael Morgan, Peter Lugosi and J.R. Brent Ritchie. |
| title_short | The tourism and leisure experience : |
| title_sort | tourism and leisure experience consumer and managerial perspectives |
| title_sub | consumer and managerial perspectives / |
| topic | Tourism. http://id.loc.gov/authorities/subjects/sh85136255 Tourism Management. Sport & leisure industries. bicssc Management & management techniques. bicssc TRAVEL General. bisacsh TRAVEL Museums, Tours, Points of Interest. bisacsh TRAVEL Hikes & Walks. bisacsh TRAVEL Budget. bisacsh TRAVEL Special Interest Ecotourism. bisacsh TRAVEL Parks & Campgrounds. bisacsh TRAVEL Reference. bisacsh TRAVEL Road Travel. bisacsh TRAVEL Special Interest Adventure. bisacsh Tourism fast Tourism Management fast Turism. sao Fritidsverksamhet. sao Upplevelseindustri. sao Kulturliv. sao Nöjesliv. sao |
| topic_facet | Tourism. Tourism Management. Sport & leisure industries. Management & management techniques. TRAVEL General. TRAVEL Museums, Tours, Points of Interest. TRAVEL Hikes & Walks. TRAVEL Budget. TRAVEL Special Interest Ecotourism. TRAVEL Parks & Campgrounds. TRAVEL Reference. TRAVEL Road Travel. TRAVEL Special Interest Adventure. Tourism Tourism Management Turism. Fritidsverksamhet. Upplevelseindustri. Kulturliv. Nöjesliv. |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=355220 |
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