The purchasing of maintenance service delivery in the Dutch social housing sector :: optimising commodity strategies for delivering maintenance services to tenants : proefschrift /
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Delft :
Delft University of Technology,
2008.
|
| Schriftenreihe: | Sustainable urban areas ;
17. |
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | 1 online resource (284 pages) |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 9781607505907 1607505908 661288035X 1282880357 9781282880351 9786612880353 |
| ISSN: | 1574-6410 ; |
Internformat
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
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| 010 | |z 2008276897 | ||
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| 100 | 1 | |a Mossel, Johan Hendrik van, |d 1981- |1 https://id.oclc.org/worldcat/entity/E39PCjKcWcWPJYdJYKDypVHvxP |0 http://id.loc.gov/authorities/names/no2008182282 | |
| 245 | 1 | 4 | |a The purchasing of maintenance service delivery in the Dutch social housing sector : |b optimising commodity strategies for delivering maintenance services to tenants : proefschrift / |c Johan Hendrik van Mossel. |
| 260 | |a Delft : |b Delft University of Technology, |c 2008. | ||
| 300 | |a 1 online resource (284 pages) | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 490 | 1 | |a Sustainable urban areas, |x 1574-6410 ; |v 17 | |
| 546 | |a Summary in Dutch. | ||
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Title Page -- Contents -- Acknowledgements -- Introduction -- The purchasing of maintenance services by Dutch housing associations -- Introduction -- Housing associations -- Housing services and markets -- Maintenance -- Purchasing maintenance -- Purchasing process -- The purchasing of maintenance by Dutch housing associations -- Relevance -- Scientific relevance -- Societal relevance -- Problem definition -- The aim of this research -- Research questions and chapters -- The research environment -- References | |
| 505 | 8 | |a Supply, rules of the game, and tools for analysisIntroduction -- Maintenance market characteristics -- Maintenance services -- The maintenance market -- New institutional economics -- Market problems -- New institutional economics -- Transaction cost theory -- Property rights theory -- Agency theory -- Procurement customs and regulations -- The current application of instruments -- European regulations -- Application -- Conclusions -- References | |
| 505 | 8 | |a The purchasing of Dutch housing associations' maintenance services: state of the art and a decision frameworkIntroduction -- Maintenance in Dutch practice -- The purchasing of maintenance in Dutch practice -- Supplier selection -- The social rented sector in the Dutch housing market -- Maintenance services as the means to fulfil tasks -- A framework for purchasing -- Discussion -- References -- Comparing housing associations with the public and private sector: retail and municipality -- Introduction -- Retail -- Supply chain -- Customer demands | |
| 505 | 8 | |a How to deal with customer demands?Dutch municipalities -- Authorities and organisation -- Supply chain -- The citizen and municipal services -- Consumption -- The influence of the citizen -- Housing associations -- The supply chain -- The tenant -- The market and consumption -- Comparison of sectors -- Introduction -- Freedom of choice -- Assortments -- Service and product delivery -- Value for money -- Share of income spent -- Influence on management and policy -- What could be learned from retail and municipalities? -- References | |
| 505 | 8 | |a Impact of maintenance services on tenant satisfaction in social housingIntroduction -- Housing services -- Satisfaction with maintenance -- Literature review and expectations -- Measures of attribute importance and impact on tenant satisfaction -- Methods -- The questionnaire and response -- Regression analyses -- Missing data -- Results -- The respondents -- Mean importance ratings and satisfaction scores -- Top three rankings of most important maintenance services -- Regression analyses -- Discussion and conclusions -- Research question | |
| 650 | 0 | |a Buildings |x Maintenance |z Netherlands. | |
| 650 | 0 | |a Public housing |x Resident satisfaction |z Netherlands. | |
| 650 | 0 | |a Public housing |z Netherlands. | |
| 650 | 6 | |a Constructions |x Entretien |z Pays-Bas. | |
| 650 | 6 | |a Logement social |x Satisfaction des occupants |z Pays-Bas. | |
| 650 | 6 | |a Logement social |z Pays-Bas. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Facility Management. |2 bisacsh | |
| 650 | 7 | |a Buildings |x Maintenance |2 fast | |
| 650 | 7 | |a Public housing |2 fast | |
| 650 | 7 | |a Public housing |x Resident satisfaction |2 fast | |
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| 830 | 0 | |a Sustainable urban areas ; |v 17. |0 http://id.loc.gov/authorities/names/no2005097729 | |
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Datensatz im Suchindex
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| _version_ | 1816881748240236544 |
| adam_text | |
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| author | Mossel, Johan Hendrik van, 1981- |
| author_GND | http://id.loc.gov/authorities/names/no2008182282 |
| author_facet | Mossel, Johan Hendrik van, 1981- |
| author_role | |
| author_sort | Mossel, Johan Hendrik van, 1981- |
| author_variant | j h v m jhv jhvm |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | T - Technology |
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| callnumber-raw | TH3361 .M66 2008eb |
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| contents | Title Page -- Contents -- Acknowledgements -- Introduction -- The purchasing of maintenance services by Dutch housing associations -- Introduction -- Housing associations -- Housing services and markets -- Maintenance -- Purchasing maintenance -- Purchasing process -- The purchasing of maintenance by Dutch housing associations -- Relevance -- Scientific relevance -- Societal relevance -- Problem definition -- The aim of this research -- Research questions and chapters -- The research environment -- References Supply, rules of the game, and tools for analysisIntroduction -- Maintenance market characteristics -- Maintenance services -- The maintenance market -- New institutional economics -- Market problems -- New institutional economics -- Transaction cost theory -- Property rights theory -- Agency theory -- Procurement customs and regulations -- The current application of instruments -- European regulations -- Application -- Conclusions -- References The purchasing of Dutch housing associations' maintenance services: state of the art and a decision frameworkIntroduction -- Maintenance in Dutch practice -- The purchasing of maintenance in Dutch practice -- Supplier selection -- The social rented sector in the Dutch housing market -- Maintenance services as the means to fulfil tasks -- A framework for purchasing -- Discussion -- References -- Comparing housing associations with the public and private sector: retail and municipality -- Introduction -- Retail -- Supply chain -- Customer demands How to deal with customer demands?Dutch municipalities -- Authorities and organisation -- Supply chain -- The citizen and municipal services -- Consumption -- The influence of the citizen -- Housing associations -- The supply chain -- The tenant -- The market and consumption -- Comparison of sectors -- Introduction -- Freedom of choice -- Assortments -- Service and product delivery -- Value for money -- Share of income spent -- Influence on management and policy -- What could be learned from retail and municipalities? -- References Impact of maintenance services on tenant satisfaction in social housingIntroduction -- Housing services -- Satisfaction with maintenance -- Literature review and expectations -- Measures of attribute importance and impact on tenant satisfaction -- Methods -- The questionnaire and response -- Regression analyses -- Missing data -- Results -- The respondents -- Mean importance ratings and satisfaction scores -- Top three rankings of most important maintenance services -- Regression analyses -- Discussion and conclusions -- Research question |
| ctrlnum | (OCoLC)695078876 |
| dewey-full | 658.2/02 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.2/02 |
| dewey-search | 658.2/02 |
| dewey-sort | 3658.2 12 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| geographic | Netherlands fast https://id.oclc.org/worldcat/entity/E39PBJk4D96j3YTHJQfHCV3vpP |
| geographic_facet | Netherlands |
| id | ZDB-4-EBA-ocn695078876 |
| illustrated | Not Illustrated |
| indexdate | 2024-11-27T13:17:39Z |
| institution | BVB |
| isbn | 9781607505907 1607505908 661288035X 1282880357 9781282880351 9786612880353 |
| issn | 1574-6410 ; |
| language | English |
| oclc_num | 695078876 |
| open_access_boolean | |
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| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (284 pages) |
| psigel | ZDB-4-EBA |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Delft University of Technology, |
| record_format | marc |
| series | Sustainable urban areas ; |
| series2 | Sustainable urban areas, |
| spelling | Mossel, Johan Hendrik van, 1981- https://id.oclc.org/worldcat/entity/E39PCjKcWcWPJYdJYKDypVHvxP http://id.loc.gov/authorities/names/no2008182282 The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel. Delft : Delft University of Technology, 2008. 1 online resource (284 pages) text txt rdacontent computer c rdamedia online resource cr rdacarrier Sustainable urban areas, 1574-6410 ; 17 Summary in Dutch. Includes bibliographical references. Print version record. Title Page -- Contents -- Acknowledgements -- Introduction -- The purchasing of maintenance services by Dutch housing associations -- Introduction -- Housing associations -- Housing services and markets -- Maintenance -- Purchasing maintenance -- Purchasing process -- The purchasing of maintenance by Dutch housing associations -- Relevance -- Scientific relevance -- Societal relevance -- Problem definition -- The aim of this research -- Research questions and chapters -- The research environment -- References Supply, rules of the game, and tools for analysisIntroduction -- Maintenance market characteristics -- Maintenance services -- The maintenance market -- New institutional economics -- Market problems -- New institutional economics -- Transaction cost theory -- Property rights theory -- Agency theory -- Procurement customs and regulations -- The current application of instruments -- European regulations -- Application -- Conclusions -- References The purchasing of Dutch housing associations' maintenance services: state of the art and a decision frameworkIntroduction -- Maintenance in Dutch practice -- The purchasing of maintenance in Dutch practice -- Supplier selection -- The social rented sector in the Dutch housing market -- Maintenance services as the means to fulfil tasks -- A framework for purchasing -- Discussion -- References -- Comparing housing associations with the public and private sector: retail and municipality -- Introduction -- Retail -- Supply chain -- Customer demands How to deal with customer demands?Dutch municipalities -- Authorities and organisation -- Supply chain -- The citizen and municipal services -- Consumption -- The influence of the citizen -- Housing associations -- The supply chain -- The tenant -- The market and consumption -- Comparison of sectors -- Introduction -- Freedom of choice -- Assortments -- Service and product delivery -- Value for money -- Share of income spent -- Influence on management and policy -- What could be learned from retail and municipalities? -- References Impact of maintenance services on tenant satisfaction in social housingIntroduction -- Housing services -- Satisfaction with maintenance -- Literature review and expectations -- Measures of attribute importance and impact on tenant satisfaction -- Methods -- The questionnaire and response -- Regression analyses -- Missing data -- Results -- The respondents -- Mean importance ratings and satisfaction scores -- Top three rankings of most important maintenance services -- Regression analyses -- Discussion and conclusions -- Research question Buildings Maintenance Netherlands. Public housing Resident satisfaction Netherlands. Public housing Netherlands. Constructions Entretien Pays-Bas. Logement social Satisfaction des occupants Pays-Bas. Logement social Pays-Bas. BUSINESS & ECONOMICS Facility Management. bisacsh Buildings Maintenance fast Public housing fast Public housing Resident satisfaction fast Netherlands fast https://id.oclc.org/worldcat/entity/E39PBJk4D96j3YTHJQfHCV3vpP has work: The purchasing of maintenance service delivery in the Dutch social housing sector (Text) https://id.oclc.org/worldcat/entity/E39PCGkWTTWMyv9fjmCkgcqrtq https://id.oclc.org/worldcat/ontology/hasWork Print version: Mossel, Johan Hendrik van, 1981- Purchasing of maintenance service delivery in the Dutch social housing sector. Delft : Delft University of Technology, 2008 9781586038779 (DLC) 2008276897 (OCoLC)277283295 Sustainable urban areas ; 17. http://id.loc.gov/authorities/names/no2005097729 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=342839 Volltext |
| spellingShingle | Mossel, Johan Hendrik van, 1981- The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Sustainable urban areas ; Title Page -- Contents -- Acknowledgements -- Introduction -- The purchasing of maintenance services by Dutch housing associations -- Introduction -- Housing associations -- Housing services and markets -- Maintenance -- Purchasing maintenance -- Purchasing process -- The purchasing of maintenance by Dutch housing associations -- Relevance -- Scientific relevance -- Societal relevance -- Problem definition -- The aim of this research -- Research questions and chapters -- The research environment -- References Supply, rules of the game, and tools for analysisIntroduction -- Maintenance market characteristics -- Maintenance services -- The maintenance market -- New institutional economics -- Market problems -- New institutional economics -- Transaction cost theory -- Property rights theory -- Agency theory -- Procurement customs and regulations -- The current application of instruments -- European regulations -- Application -- Conclusions -- References The purchasing of Dutch housing associations' maintenance services: state of the art and a decision frameworkIntroduction -- Maintenance in Dutch practice -- The purchasing of maintenance in Dutch practice -- Supplier selection -- The social rented sector in the Dutch housing market -- Maintenance services as the means to fulfil tasks -- A framework for purchasing -- Discussion -- References -- Comparing housing associations with the public and private sector: retail and municipality -- Introduction -- Retail -- Supply chain -- Customer demands How to deal with customer demands?Dutch municipalities -- Authorities and organisation -- Supply chain -- The citizen and municipal services -- Consumption -- The influence of the citizen -- Housing associations -- The supply chain -- The tenant -- The market and consumption -- Comparison of sectors -- Introduction -- Freedom of choice -- Assortments -- Service and product delivery -- Value for money -- Share of income spent -- Influence on management and policy -- What could be learned from retail and municipalities? -- References Impact of maintenance services on tenant satisfaction in social housingIntroduction -- Housing services -- Satisfaction with maintenance -- Literature review and expectations -- Measures of attribute importance and impact on tenant satisfaction -- Methods -- The questionnaire and response -- Regression analyses -- Missing data -- Results -- The respondents -- Mean importance ratings and satisfaction scores -- Top three rankings of most important maintenance services -- Regression analyses -- Discussion and conclusions -- Research question Buildings Maintenance Netherlands. Public housing Resident satisfaction Netherlands. Public housing Netherlands. Constructions Entretien Pays-Bas. Logement social Satisfaction des occupants Pays-Bas. Logement social Pays-Bas. BUSINESS & ECONOMICS Facility Management. bisacsh Buildings Maintenance fast Public housing fast Public housing Resident satisfaction fast |
| title | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / |
| title_auth | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / |
| title_exact_search | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / |
| title_full | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel. |
| title_fullStr | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel. |
| title_full_unstemmed | The purchasing of maintenance service delivery in the Dutch social housing sector : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel. |
| title_short | The purchasing of maintenance service delivery in the Dutch social housing sector : |
| title_sort | purchasing of maintenance service delivery in the dutch social housing sector optimising commodity strategies for delivering maintenance services to tenants proefschrift |
| title_sub | optimising commodity strategies for delivering maintenance services to tenants : proefschrift / |
| topic | Buildings Maintenance Netherlands. Public housing Resident satisfaction Netherlands. Public housing Netherlands. Constructions Entretien Pays-Bas. Logement social Satisfaction des occupants Pays-Bas. Logement social Pays-Bas. BUSINESS & ECONOMICS Facility Management. bisacsh Buildings Maintenance fast Public housing fast Public housing Resident satisfaction fast |
| topic_facet | Buildings Maintenance Netherlands. Public housing Resident satisfaction Netherlands. Public housing Netherlands. Constructions Entretien Pays-Bas. Logement social Satisfaction des occupants Pays-Bas. Logement social Pays-Bas. BUSINESS & ECONOMICS Facility Management. Buildings Maintenance Public housing Public housing Resident satisfaction Netherlands |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=342839 |
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