Managing Market Relationships :: Methodological and Empirical Insights.

Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist...

Full description

Saved in:
Bibliographic Details
Main Author: Lindgreen, Adam
Format: Electronic eBook
Language:English
Published: Farnham : Ashgate Pub., 2008.
Subjects:
Online Access:DE-862
DE-863
Summary:Managing Marketing Relationships explains what relationship marketing entails, how it is implemented, how it evolves, and how it is controlled. Readers are introduced to the buyer-seller market exchange model that recognizes the importance of relationship marketing but argues that it should co-exist with traditional marketing. To avoid the one-size-fits-all approach to relationships, that so often leads to the premature death of managers' efforts, a relationship management assessment tool is provided that helps companies to question, identify, and prioritize critical aspects of relationship ma.
Physical Description:1 online resource (245 pages)
ISBN:9781409403418
1409403416
1282344765
9781282344761

There is no print copy available.

Get full text