Service science :: design for scaling and transformation /

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does...

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Bibliographische Detailangaben
1. Verfasser: Hsu, Cheng, 1951-
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hackensack, NJ : World Scientific, ©2009.
Schlagworte:
Online-Zugang:Volltext
Zusammenfassung:Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does 'a connected world' mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere? To answer these questions, the book presents and substantiates a dig.
Beschreibung:1 online resource (xiv, 302 pages) : illustrations
Bibliographie:Includes bibliographical references (pages 287-296) and index.
ISBN:9789812836779
9812836772
128244252X
9781282442528
9789812836762
9812836764

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