The tao of loyalty :: winning with employees /
In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. Thi...
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
New Delhi ; Thousand Oaks :
Response Books,
2006.
|
| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Summary: | In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l. |
| Physical Description: | 1 online resource (257 pages) : illustrations |
| Bibliography: | Includes bibliographical references (pages 251-252) and index. |
| ISBN: | 9788132102830 8132102835 |
Staff View
MARC
| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBA-ocn436076568 | ||
| 003 | OCoLC | ||
| 005 | 20250103110447.0 | ||
| 006 | m o d | ||
| 007 | cr cnu---unuuu | ||
| 008 | 090908s2006 ii a ob 001 0 eng d | ||
| 040 | |a N$T |b eng |e pn |c N$T |d OCLCQ |d EBLCP |d IDEBK |d E7B |d OCLCQ |d MHW |d OCLCQ |d OCLCF |d DEBSZ |d OCLCQ |d NLGGC |d YDXCP |d OCLCQ |d AGLDB |d VNS |d OCLCQ |d VTS |d M8D |d UKAHL |d UHL |d OCLCQ |d OCLCO |d OCLCQ |d OCLCO |d OCLCA |d OCLCL | ||
| 019 | |a 647824785 |a 1113813644 | ||
| 020 | |a 9788132102830 |q (electronic bk.) | ||
| 020 | |a 8132102835 |q (electronic bk.) | ||
| 020 | |z 9780761935544 |q (paper back ; |q alk. paper) | ||
| 035 | |a (OCoLC)436076568 |z (OCoLC)647824785 |z (OCoLC)1113813644 | ||
| 050 | 4 | |a HF5549 |b .R336 2006eb | |
| 072 | 7 | |a BUS |x 097000 |2 bisacsh | |
| 072 | 7 | |a BUS |x 030000 |2 bisacsh | |
| 082 | 7 | |a 658.3/14 |2 22 | |
| 049 | |a MAIN | ||
| 100 | 1 | |a Rao, Ajit, |d 1962- |0 http://id.loc.gov/authorities/names/n2006073249 | |
| 245 | 1 | 4 | |a The tao of loyalty : |b winning with employees / |c Ajit Rao. |
| 260 | |a New Delhi ; |a Thousand Oaks : |b Response Books, |c 2006. | ||
| 300 | |a 1 online resource (257 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 504 | |a Includes bibliographical references (pages 251-252) and index. | ||
| 505 | 0 | |a The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss. | |
| 520 | |a In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l. | ||
| 588 | 0 | |a Print version record. | |
| 650 | 0 | |a Personnel management. |0 http://id.loc.gov/authorities/subjects/sh85100143 | |
| 650 | 0 | |a Employee loyalty. |0 http://id.loc.gov/authorities/subjects/sh94005279 | |
| 650 | 2 | |a Personnel Management |0 https://id.nlm.nih.gov/mesh/D010559 | |
| 650 | 6 | |a Personnel |x Direction. | |
| 650 | 6 | |a Devoir de loyauté (Droit du travail) | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Human Resources & Personnel Management. |2 bisacsh | |
| 650 | 7 | |a Employee loyalty |2 fast | |
| 650 | 7 | |a Personnel management |2 fast | |
| 758 | |i has work: |a The tao of loyalty (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGHfMyHmjHr43PX4RTP9tC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Rao, Ajit, 1962- |t Tao of loyalty. |d New Delhi ; Thousand Oaks : Response Books, 2006 |z 9780761935544 |z 0761935541 |w (DLC) 2006030858 |w (OCoLC)71581741 |
| 966 | 4 | 0 | |l DE-862 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=283724 |3 Volltext |
| 966 | 4 | 0 | |l DE-863 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=283724 |3 Volltext |
| 938 | |a Askews and Holts Library Services |b ASKH |n AH21036919 | ||
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL453700 | ||
| 938 | |a EBSCOhost |b EBSC |n 283724 | ||
| 938 | |a YBP Library Services |b YANK |n 3061474 | ||
| 994 | |a 92 |b GEBAY | ||
| 912 | |a ZDB-4-EBA | ||
| 049 | |a DE-862 | ||
| 049 | |a DE-863 | ||
Record in the Search Index
| DE-BY-FWS_katkey | ZDB-4-EBA-ocn436076568 |
|---|---|
| _version_ | 1829094647027204096 |
| adam_text | |
| any_adam_object | |
| author | Rao, Ajit, 1962- |
| author_GND | http://id.loc.gov/authorities/names/n2006073249 |
| author_facet | Rao, Ajit, 1962- |
| author_role | |
| author_sort | Rao, Ajit, 1962- |
| author_variant | a r ar |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | H - Social Science |
| callnumber-label | HF5549 |
| callnumber-raw | HF5549 .R336 2006eb |
| callnumber-search | HF5549 .R336 2006eb |
| callnumber-sort | HF 45549 R336 42006EB |
| callnumber-subject | HF - Commerce |
| collection | ZDB-4-EBA |
| contents | The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss. |
| ctrlnum | (OCoLC)436076568 |
| dewey-full | 658.3/14 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3/14 |
| dewey-search | 658.3/14 |
| dewey-sort | 3658.3 214 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>03542cam a2200565 a 4500</leader><controlfield tag="001">ZDB-4-EBA-ocn436076568</controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20250103110447.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu---unuuu</controlfield><controlfield tag="008">090908s2006 ii a ob 001 0 eng d</controlfield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">N$T</subfield><subfield code="b">eng</subfield><subfield code="e">pn</subfield><subfield code="c">N$T</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">EBLCP</subfield><subfield code="d">IDEBK</subfield><subfield code="d">E7B</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">MHW</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCF</subfield><subfield code="d">DEBSZ</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">NLGGC</subfield><subfield code="d">YDXCP</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">AGLDB</subfield><subfield code="d">VNS</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">VTS</subfield><subfield code="d">M8D</subfield><subfield code="d">UKAHL</subfield><subfield code="d">UHL</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCA</subfield><subfield code="d">OCLCL</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">647824785</subfield><subfield code="a">1113813644</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9788132102830</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">8132102835</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">9780761935544</subfield><subfield code="q">(paper back ;</subfield><subfield code="q">alk. paper)</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)436076568</subfield><subfield code="z">(OCoLC)647824785</subfield><subfield code="z">(OCoLC)1113813644</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">HF5549</subfield><subfield code="b">.R336 2006eb</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">097000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">BUS</subfield><subfield code="x">030000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">658.3/14</subfield><subfield code="2">22</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Rao, Ajit,</subfield><subfield code="d">1962-</subfield><subfield code="0">http://id.loc.gov/authorities/names/n2006073249</subfield></datafield><datafield tag="245" ind1="1" ind2="4"><subfield code="a">The tao of loyalty :</subfield><subfield code="b">winning with employees /</subfield><subfield code="c">Ajit Rao.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">New Delhi ;</subfield><subfield code="a">Thousand Oaks :</subfield><subfield code="b">Response Books,</subfield><subfield code="c">2006.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (257 pages) :</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references (pages 251-252) and index.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Personnel management.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh85100143</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Employee loyalty.</subfield><subfield code="0">http://id.loc.gov/authorities/subjects/sh94005279</subfield></datafield><datafield tag="650" ind1=" " ind2="2"><subfield code="a">Personnel Management</subfield><subfield code="0">https://id.nlm.nih.gov/mesh/D010559</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Personnel</subfield><subfield code="x">Direction.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Devoir de loyauté (Droit du travail)</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Workplace Culture.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">BUSINESS & ECONOMICS</subfield><subfield code="x">Human Resources & Personnel Management.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Employee loyalty</subfield><subfield code="2">fast</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Personnel management</subfield><subfield code="2">fast</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">The tao of loyalty (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCGHfMyHmjHr43PX4RTP9tC</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Rao, Ajit, 1962-</subfield><subfield code="t">Tao of loyalty.</subfield><subfield code="d">New Delhi ; Thousand Oaks : Response Books, 2006</subfield><subfield code="z">9780761935544</subfield><subfield code="z">0761935541</subfield><subfield code="w">(DLC) 2006030858</subfield><subfield code="w">(OCoLC)71581741</subfield></datafield><datafield tag="966" ind1="4" ind2="0"><subfield code="l">DE-862</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=283724</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="4" ind2="0"><subfield code="l">DE-863</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=283724</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Askews and Holts Library Services</subfield><subfield code="b">ASKH</subfield><subfield code="n">AH21036919</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL453700</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">283724</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">3061474</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-862</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| id | ZDB-4-EBA-ocn436076568 |
| illustrated | Illustrated |
| indexdate | 2025-04-11T08:36:27Z |
| institution | BVB |
| isbn | 9788132102830 8132102835 |
| language | English |
| oclc_num | 436076568 |
| open_access_boolean | |
| owner | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| physical | 1 online resource (257 pages) : illustrations |
| psigel | ZDB-4-EBA FWS_PDA_EBA ZDB-4-EBA |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Response Books, |
| record_format | marc |
| spelling | Rao, Ajit, 1962- http://id.loc.gov/authorities/names/n2006073249 The tao of loyalty : winning with employees / Ajit Rao. New Delhi ; Thousand Oaks : Response Books, 2006. 1 online resource (257 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier Includes bibliographical references (pages 251-252) and index. The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss. In today's business environment, people, rather than products, technology and processes are increasingly becoming the crucial factor in differentiating profitable organizations from those that are not. It is therefore important to understand employee commitment and loyalty in organizations. This book begins by defining loyalty, the types of loyalty (emotional and behavioral) and how these can be measured and interpreted. In a lucid and interactive manner, the author discusses the potency of combining the two types of loyalty to segment employees into different categories which can then yield l. Print version record. Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Employee loyalty. http://id.loc.gov/authorities/subjects/sh94005279 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Personnel Direction. Devoir de loyauté (Droit du travail) BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Employee loyalty fast Personnel management fast has work: The tao of loyalty (Text) https://id.oclc.org/worldcat/entity/E39PCGHfMyHmjHr43PX4RTP9tC https://id.oclc.org/worldcat/ontology/hasWork Print version: Rao, Ajit, 1962- Tao of loyalty. New Delhi ; Thousand Oaks : Response Books, 2006 9780761935544 0761935541 (DLC) 2006030858 (OCoLC)71581741 |
| spellingShingle | Rao, Ajit, 1962- The tao of loyalty : winning with employees / The 5th P of marketing -- Emotional loyalty -- Loyalty segmentation -- Eleven factors that matter -- The managerial grid: task and people -- The task factors -- The people factors -- Communication -- The three levers -- The role of leadership -- The role of HR -- The role of the boss. Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Employee loyalty. http://id.loc.gov/authorities/subjects/sh94005279 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Personnel Direction. Devoir de loyauté (Droit du travail) BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Employee loyalty fast Personnel management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85100143 http://id.loc.gov/authorities/subjects/sh94005279 https://id.nlm.nih.gov/mesh/D010559 |
| title | The tao of loyalty : winning with employees / |
| title_auth | The tao of loyalty : winning with employees / |
| title_exact_search | The tao of loyalty : winning with employees / |
| title_full | The tao of loyalty : winning with employees / Ajit Rao. |
| title_fullStr | The tao of loyalty : winning with employees / Ajit Rao. |
| title_full_unstemmed | The tao of loyalty : winning with employees / Ajit Rao. |
| title_short | The tao of loyalty : |
| title_sort | tao of loyalty winning with employees |
| title_sub | winning with employees / |
| topic | Personnel management. http://id.loc.gov/authorities/subjects/sh85100143 Employee loyalty. http://id.loc.gov/authorities/subjects/sh94005279 Personnel Management https://id.nlm.nih.gov/mesh/D010559 Personnel Direction. Devoir de loyauté (Droit du travail) BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Human Resources & Personnel Management. bisacsh Employee loyalty fast Personnel management fast |
| topic_facet | Personnel management. Employee loyalty. Personnel Management Personnel Direction. Devoir de loyauté (Droit du travail) BUSINESS & ECONOMICS Workplace Culture. BUSINESS & ECONOMICS Human Resources & Personnel Management. Employee loyalty Personnel management |
| work_keys_str_mv | AT raoajit thetaoofloyaltywinningwithemployees AT raoajit taoofloyaltywinningwithemployees |