Managing communications in a crisis /:
"Managing Communications in a Crisis details how crisis situations can be identified and dealt with ensuring the risk to the organization's financial well-being and reputation is minimized. ... The text is supported by a wide range of case histories."--Jacket
Saved in:
| Main Author: | |
|---|---|
| Other Authors: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Burlington, Vt. :
Gower,
©2003.
|
| Subjects: | |
| Online Access: | DE-862 DE-863 |
| Summary: | "Managing Communications in a Crisis details how crisis situations can be identified and dealt with ensuring the risk to the organization's financial well-being and reputation is minimized. ... The text is supported by a wide range of case histories."--Jacket |
| Physical Description: | 1 online resource (xii, 176 pages) : illustrations |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780754685470 0754685470 9780566082948 0566082942 1317101898 9781317101895 1281098493 9781281098498 9786611098490 6611098496 1315593483 9781315593487 |
Staff View
MARC
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| 100 | 1 | |a Ruff, Peter. | |
| 245 | 1 | 0 | |a Managing communications in a crisis / |c Peter Ruff and Khalid Aziz. |
| 260 | |a Burlington, Vt. : |b Gower, |c ©2003. | ||
| 300 | |a 1 online resource (xii, 176 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | 0 | |t Understanding Crises and the Theory of Communication -- |t Understanding crises -- |t Elements of crisis management -- |t Stakeholders and audiences -- |t Third-party endorsement -- |t Communications in a crisis -- |t Science versus emotion -- |t How the media works -- |t Single-issue lobby groups -- |t Lobbying -- |t The price of failure -- |t Practical Crisis Communication -- |t Practical steps to prepare for a crisis -- |t Internal audiences -- |t The spokesperson -- |t The crisis team -- |t Crisis planning and whistle-blowing -- |t The crisis team and crisis centre -- |t The spokesperson -- |t Training -- |t Media handling -- |t Complaints against the media -- |t Information technology -- |t Crisis and the World Wide Web -- |t County Major Civil Emergency Plan -- |t Situations -- |t Crime -- |t Call centres -- |t Community groups. |
| 520 | 1 | |a "Managing Communications in a Crisis details how crisis situations can be identified and dealt with ensuring the risk to the organization's financial well-being and reputation is minimized. ... The text is supported by a wide range of case histories."--Jacket | |
| 546 | |a English. | ||
| 650 | 0 | |a Crisis management. |0 http://id.loc.gov/authorities/subjects/sh85034122 | |
| 650 | 0 | |a Communication in organizations. |0 http://id.loc.gov/authorities/subjects/sh85029082 | |
| 650 | 0 | |a Corporations |x Public relations. |0 http://id.loc.gov/authorities/subjects/sh85108765 | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 6 | |a Communication dans les organisations. | |
| 650 | 6 | |a Entreprises |x Relations publiques. | |
| 650 | 6 | |a Sociétés |x Relations publiques. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Public Relations. |2 bisacsh | |
| 650 | 7 | |a Communication in organizations |2 fast | |
| 650 | 7 | |a Corporations |x Public relations |2 fast | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Kommunikation |2 gnd | |
| 650 | 7 | |a Krisenmanagement |2 gnd |0 http://d-nb.info/gnd/4127374-6 | |
| 650 | 7 | |a Unternehmen |2 gnd | |
| 650 | 1 | 7 | |a Crisisbeheersing. |2 gtt |
| 650 | 1 | 7 | |a Communicatie. |2 gtt |
| 650 | 1 | 7 | |a Public relations. |2 gtt |
| 700 | 1 | |a Aziz, Khalid. | |
| 758 | |i has work: |a Managing communications in a crisis (Text) |1 https://id.oclc.org/worldcat/entity/E39PCGbYcykMpfYGfFC8Rk7Bvb |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
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Record in the Search Index
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|---|---|
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| adam_text | |
| any_adam_object | |
| author | Ruff, Peter |
| author2 | Aziz, Khalid |
| author2_role | |
| author2_variant | k a ka |
| author_facet | Ruff, Peter Aziz, Khalid |
| author_role | |
| author_sort | Ruff, Peter |
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| building | Verbundindex |
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| callnumber-first | H - Social Science |
| callnumber-label | HD49 |
| callnumber-raw | HD49 .R84 2003eb |
| callnumber-search | HD49 .R84 2003eb |
| callnumber-sort | HD 249 R84 42003EB |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 300 |
| collection | ZDB-4-EBA |
| contents | Understanding Crises and the Theory of Communication -- Understanding crises -- Elements of crisis management -- Stakeholders and audiences -- Third-party endorsement -- Communications in a crisis -- Science versus emotion -- How the media works -- Single-issue lobby groups -- Lobbying -- The price of failure -- Practical Crisis Communication -- Practical steps to prepare for a crisis -- Internal audiences -- The spokesperson -- The crisis team -- Crisis planning and whistle-blowing -- The crisis team and crisis centre -- Training -- Media handling -- Complaints against the media -- Information technology -- Crisis and the World Wide Web -- County Major Civil Emergency Plan -- Situations -- Crime -- Call centres -- Community groups. |
| ctrlnum | (OCoLC)318647138 |
| dewey-full | 659.2 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 659 - Advertising and public relations |
| dewey-raw | 659.2 |
| dewey-search | 659.2 |
| dewey-sort | 3659.2 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn318647138 |
| illustrated | Illustrated |
| indexdate | 2025-04-11T08:36:21Z |
| institution | BVB |
| isbn | 9780754685470 0754685470 9780566082948 0566082942 1317101898 9781317101895 1281098493 9781281098498 9786611098490 6611098496 1315593483 9781315593487 |
| language | English |
| oclc_num | 318647138 |
| open_access_boolean | |
| owner | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-862 DE-BY-FWS DE-863 DE-BY-FWS |
| physical | 1 online resource (xii, 176 pages) : illustrations |
| psigel | ZDB-4-EBA FWS_PDA_EBA ZDB-4-EBA |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | Gower, |
| record_format | marc |
| spelling | Ruff, Peter. Managing communications in a crisis / Peter Ruff and Khalid Aziz. Burlington, Vt. : Gower, ©2003. 1 online resource (xii, 176 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 data file Includes bibliographical references and index. Print version record. Understanding Crises and the Theory of Communication -- Understanding crises -- Elements of crisis management -- Stakeholders and audiences -- Third-party endorsement -- Communications in a crisis -- Science versus emotion -- How the media works -- Single-issue lobby groups -- Lobbying -- The price of failure -- Practical Crisis Communication -- Practical steps to prepare for a crisis -- Internal audiences -- The spokesperson -- The crisis team -- Crisis planning and whistle-blowing -- The crisis team and crisis centre -- The spokesperson -- Training -- Media handling -- Complaints against the media -- Information technology -- Crisis and the World Wide Web -- County Major Civil Emergency Plan -- Situations -- Crime -- Call centres -- Community groups. "Managing Communications in a Crisis details how crisis situations can be identified and dealt with ensuring the risk to the organization's financial well-being and reputation is minimized. ... The text is supported by a wide range of case histories."--Jacket English. Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Communication in organizations. http://id.loc.gov/authorities/subjects/sh85029082 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Gestion de crise. Communication dans les organisations. Entreprises Relations publiques. Sociétés Relations publiques. BUSINESS & ECONOMICS Public Relations. bisacsh Communication in organizations fast Corporations Public relations fast Crisis management fast Kommunikation gnd Krisenmanagement gnd http://d-nb.info/gnd/4127374-6 Unternehmen gnd Crisisbeheersing. gtt Communicatie. gtt Public relations. gtt Aziz, Khalid. has work: Managing communications in a crisis (Text) https://id.oclc.org/worldcat/entity/E39PCGbYcykMpfYGfFC8Rk7Bvb https://id.oclc.org/worldcat/ontology/hasWork Print version: Ruff, Peter. Managing communications in a crisis. Burlington, Vt. : Gower, ©2003 0566082942 9780566082948 (DLC) 2002045233 (OCoLC)51290265 |
| spellingShingle | Ruff, Peter Managing communications in a crisis / Understanding Crises and the Theory of Communication -- Understanding crises -- Elements of crisis management -- Stakeholders and audiences -- Third-party endorsement -- Communications in a crisis -- Science versus emotion -- How the media works -- Single-issue lobby groups -- Lobbying -- The price of failure -- Practical Crisis Communication -- Practical steps to prepare for a crisis -- Internal audiences -- The spokesperson -- The crisis team -- Crisis planning and whistle-blowing -- The crisis team and crisis centre -- Training -- Media handling -- Complaints against the media -- Information technology -- Crisis and the World Wide Web -- County Major Civil Emergency Plan -- Situations -- Crime -- Call centres -- Community groups. Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Communication in organizations. http://id.loc.gov/authorities/subjects/sh85029082 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Gestion de crise. Communication dans les organisations. Entreprises Relations publiques. Sociétés Relations publiques. BUSINESS & ECONOMICS Public Relations. bisacsh Communication in organizations fast Corporations Public relations fast Crisis management fast Kommunikation gnd Krisenmanagement gnd http://d-nb.info/gnd/4127374-6 Unternehmen gnd Crisisbeheersing. gtt Communicatie. gtt Public relations. gtt |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85034122 http://id.loc.gov/authorities/subjects/sh85029082 http://id.loc.gov/authorities/subjects/sh85108765 http://d-nb.info/gnd/4127374-6 |
| title | Managing communications in a crisis / |
| title_alt | Understanding Crises and the Theory of Communication -- Understanding crises -- Elements of crisis management -- Stakeholders and audiences -- Third-party endorsement -- Communications in a crisis -- Science versus emotion -- How the media works -- Single-issue lobby groups -- Lobbying -- The price of failure -- Practical Crisis Communication -- Practical steps to prepare for a crisis -- Internal audiences -- The spokesperson -- The crisis team -- Crisis planning and whistle-blowing -- The crisis team and crisis centre -- Training -- Media handling -- Complaints against the media -- Information technology -- Crisis and the World Wide Web -- County Major Civil Emergency Plan -- Situations -- Crime -- Call centres -- Community groups. |
| title_auth | Managing communications in a crisis / |
| title_exact_search | Managing communications in a crisis / |
| title_full | Managing communications in a crisis / Peter Ruff and Khalid Aziz. |
| title_fullStr | Managing communications in a crisis / Peter Ruff and Khalid Aziz. |
| title_full_unstemmed | Managing communications in a crisis / Peter Ruff and Khalid Aziz. |
| title_short | Managing communications in a crisis / |
| title_sort | managing communications in a crisis |
| topic | Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Communication in organizations. http://id.loc.gov/authorities/subjects/sh85029082 Corporations Public relations. http://id.loc.gov/authorities/subjects/sh85108765 Gestion de crise. Communication dans les organisations. Entreprises Relations publiques. Sociétés Relations publiques. BUSINESS & ECONOMICS Public Relations. bisacsh Communication in organizations fast Corporations Public relations fast Crisis management fast Kommunikation gnd Krisenmanagement gnd http://d-nb.info/gnd/4127374-6 Unternehmen gnd Crisisbeheersing. gtt Communicatie. gtt Public relations. gtt |
| topic_facet | Crisis management. Communication in organizations. Corporations Public relations. Gestion de crise. Communication dans les organisations. Entreprises Relations publiques. Sociétés Relations publiques. BUSINESS & ECONOMICS Public Relations. Communication in organizations Corporations Public relations Crisis management Kommunikation Krisenmanagement Unternehmen Crisisbeheersing. Communicatie. Public relations. |
| work_keys_str_mv | AT ruffpeter managingcommunicationsinacrisis AT azizkhalid managingcommunicationsinacrisis |