The service pro :: creating better, faster, and different customer experiences /
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Amherst, Mass. :
HRD Press,
©2003.
|
Schlagworte: | |
Online-Zugang: | Volltext |
Beschreibung: | Title from title screen. |
Beschreibung: | 1 online resource (xii, 98) |
ISBN: | 1423716477 9781423716471 9781599967790 1599967790 9780874257311 087425731X |
Internformat
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245 | 1 | 4 | |a The service pro : |b creating better, faster, and different customer experiences / |c Rick Tate, Josh Stroup. |
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505 | 0 | |a Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics -- Remarkable recovery -- Partnerships ... internal cooperation -- Closing thoughts. | |
650 | 0 | |a Consumer satisfaction. |0 http://id.loc.gov/authorities/subjects/sh85031490 | |
650 | 0 | |a Customer services. |0 http://id.loc.gov/authorities/subjects/sh85034965 | |
650 | 2 | |a Consumer Behavior |0 https://id.nlm.nih.gov/mesh/D003258 | |
650 | 4 | |a Commerce. | |
650 | 4 | |a Business & Economics. | |
650 | 4 | |a Marketing & Sales. | |
650 | 6 | |a Consommateurs |x Satisfaction. | |
650 | 6 | |a Service à la clientèle. | |
650 | 7 | |a BUSINESS & ECONOMICS |x Customer Relations. |2 bisacsh | |
650 | 7 | |a Consumer satisfaction |2 fast | |
650 | 7 | |a Customer services |2 fast | |
700 | 1 | |a Stroup, Josh. |4 aut | |
776 | 0 | 8 | |i Print version: |a Tate, Rick. |t Service pro. |d Amherst, Mass. : HRD Press, ©2003 |z 087425731X |w (DLC) 2004302494 |w (OCoLC)53158127 |
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Datensatz im Suchindex
DE-BY-FWS_katkey | ZDB-4-EBA-ocn243592224 |
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adam_text | |
any_adam_object | |
author | Tate, Rick Stroup, Josh |
author_GND | http://id.loc.gov/authorities/names/n94071173 |
author_facet | Tate, Rick Stroup, Josh |
author_role | aut |
author_sort | Tate, Rick |
author_variant | r t rt j s js |
building | Verbundindex |
bvnumber | localFWS |
callnumber-first | H - Social Science |
callnumber-label | HF5415 |
callnumber-raw | HF5415.5 T38 2003b |
callnumber-search | HF5415.5 T38 2003b |
callnumber-sort | HF 45415.5 T38 42003B |
callnumber-subject | HF - Commerce |
collection | ZDB-4-EBA |
contents | Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics -- Remarkable recovery -- Partnerships ... internal cooperation -- Closing thoughts. |
ctrlnum | (OCoLC)243592224 |
dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
format | Electronic eBook |
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id | ZDB-4-EBA-ocn243592224 |
illustrated | Illustrated |
indexdate | 2024-11-27T13:16:25Z |
institution | BVB |
isbn | 1423716477 9781423716471 9781599967790 1599967790 9780874257311 087425731X |
language | English |
oclc_num | 243592224 |
open_access_boolean | |
owner | MAIN DE-863 DE-BY-FWS |
owner_facet | MAIN DE-863 DE-BY-FWS |
physical | 1 online resource (xii, 98) |
psigel | ZDB-4-EBA |
publishDate | 2003 |
publishDateSearch | 2003 |
publishDateSort | 2003 |
publisher | HRD Press, |
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spelling | Tate, Rick. http://id.loc.gov/authorities/names/n94071173 The service pro : creating better, faster, and different customer experiences / Rick Tate, Josh Stroup. Amherst, Mass. : HRD Press, ©2003. 1 online resource (xii, 98) text txt rdacontent computer c rdamedia online resource cr rdacarrier Title from title screen. Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics -- Remarkable recovery -- Partnerships ... internal cooperation -- Closing thoughts. Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Consumer Behavior https://id.nlm.nih.gov/mesh/D003258 Commerce. Business & Economics. Marketing & Sales. Consommateurs Satisfaction. Service à la clientèle. BUSINESS & ECONOMICS Customer Relations. bisacsh Consumer satisfaction fast Customer services fast Stroup, Josh. aut Print version: Tate, Rick. Service pro. Amherst, Mass. : HRD Press, ©2003 087425731X (DLC) 2004302494 (OCoLC)53158127 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135942 Volltext |
spellingShingle | Tate, Rick Stroup, Josh The service pro : creating better, faster, and different customer experiences / Challenges of the customer revolution -- Why service? -- Be the customer -- Brilliant at the basics -- Wow! ... beyond the basics -- Remarkable recovery -- Partnerships ... internal cooperation -- Closing thoughts. Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Consumer Behavior https://id.nlm.nih.gov/mesh/D003258 Commerce. Business & Economics. Marketing & Sales. Consommateurs Satisfaction. Service à la clientèle. BUSINESS & ECONOMICS Customer Relations. bisacsh Consumer satisfaction fast Customer services fast |
subject_GND | http://id.loc.gov/authorities/subjects/sh85031490 http://id.loc.gov/authorities/subjects/sh85034965 https://id.nlm.nih.gov/mesh/D003258 |
title | The service pro : creating better, faster, and different customer experiences / |
title_auth | The service pro : creating better, faster, and different customer experiences / |
title_exact_search | The service pro : creating better, faster, and different customer experiences / |
title_full | The service pro : creating better, faster, and different customer experiences / Rick Tate, Josh Stroup. |
title_fullStr | The service pro : creating better, faster, and different customer experiences / Rick Tate, Josh Stroup. |
title_full_unstemmed | The service pro : creating better, faster, and different customer experiences / Rick Tate, Josh Stroup. |
title_short | The service pro : |
title_sort | service pro creating better faster and different customer experiences |
title_sub | creating better, faster, and different customer experiences / |
topic | Consumer satisfaction. http://id.loc.gov/authorities/subjects/sh85031490 Customer services. http://id.loc.gov/authorities/subjects/sh85034965 Consumer Behavior https://id.nlm.nih.gov/mesh/D003258 Commerce. Business & Economics. Marketing & Sales. Consommateurs Satisfaction. Service à la clientèle. BUSINESS & ECONOMICS Customer Relations. bisacsh Consumer satisfaction fast Customer services fast |
topic_facet | Consumer satisfaction. Customer services. Consumer Behavior Commerce. Business & Economics. Marketing & Sales. Consommateurs Satisfaction. Service à la clientèle. BUSINESS & ECONOMICS Customer Relations. Consumer satisfaction Customer services |
url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=135942 |
work_keys_str_mv | AT taterick theserviceprocreatingbetterfasteranddifferentcustomerexperiences AT stroupjosh theserviceprocreatingbetterfasteranddifferentcustomerexperiences AT taterick serviceprocreatingbetterfasteranddifferentcustomerexperiences AT stroupjosh serviceprocreatingbetterfasteranddifferentcustomerexperiences |