Surviving a corporate crisis :: 100 things you need to know /
Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
London :
Thorogood,
2003.
|
| Schriftenreihe: | Thorogood professional insights.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou. |
| Beschreibung: | "A specially commissioned report." |
| Beschreibung: | 1 online resource (106 leaves) : illustrations |
| ISBN: | 1423721500 9781423721505 1854184709 9781854184702 9781854182081 1854182080 9786610174119 6610174113 |
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| 100 | 1 | |a Batchelor, Paul. | |
| 245 | 1 | 0 | |a Surviving a corporate crisis : |b 100 things you need to know / |c Paul Batchelor. |
| 260 | |a London : |b Thorogood, |c 2003. | ||
| 300 | |a 1 online resource (106 leaves) : |b illustrations | ||
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| 337 | |a computer |b c |2 rdamedia | ||
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| 490 | 1 | |a Thorogood professional insights | |
| 500 | |a "A specially commissioned report." | ||
| 520 | |a Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies | |
| 505 | 8 | |a ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements | |
| 505 | 8 | |a Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3 | |
| 505 | 8 | |a Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing | |
| 650 | 0 | |a Crisis management. |0 http://id.loc.gov/authorities/subjects/sh85034122 | |
| 650 | 0 | |a Emergency management. |0 http://id.loc.gov/authorities/subjects/sh91000441 | |
| 650 | 6 | |a Gestion de crise. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Workplace Culture. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Corporate Governance. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Leadership. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Organizational Development. |2 bisacsh | |
| 650 | 7 | |a Crisis management |2 fast | |
| 650 | 7 | |a Emergency management |2 fast | |
| 758 | |i has work: |a Surviving a corporate crisis (Text) |1 https://id.oclc.org/worldcat/entity/E39PCYG8FmhRkdqd8kdfmtx7HC |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Batchelor, Paul. |t Surviving a corporate crisis. |d London : Thorogood, 2003 |z 1854182080 |w (OCoLC)55109634 |
| 830 | 0 | |a Thorogood professional insights. |0 http://id.loc.gov/authorities/names/no2004118389 | |
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| adam_text | |
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| author | Batchelor, Paul |
| author_facet | Batchelor, Paul |
| author_role | |
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| callnumber-label | HD49 |
| callnumber-raw | HD49 .B375 2003eb |
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| contents | Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3 Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing |
| ctrlnum | (OCoLC)228118838 |
| dewey-full | 658.4056 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4056 |
| dewey-search | 658.4056 |
| dewey-sort | 3658.4056 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| id | ZDB-4-EBA-ocn228118838 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:16:20Z |
| institution | BVB |
| isbn | 1423721500 9781423721505 1854184709 9781854184702 9781854182081 1854182080 9786610174119 6610174113 |
| language | English |
| oclc_num | 228118838 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (106 leaves) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | Thorogood, |
| record_format | marc |
| series | Thorogood professional insights. |
| series2 | Thorogood professional insights |
| spelling | Batchelor, Paul. Surviving a corporate crisis : 100 things you need to know / Paul Batchelor. London : Thorogood, 2003. 1 online resource (106 leaves) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier data file Thorogood professional insights "A specially commissioned report." Professionals are guided through the various stages of setting up a viable corporate crisis response and are provided with a series of key questions that every chief executive officer or managing director should ask and every corporate crisis manager shou. Print version record. Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3 Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Gestion de crise. BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Corporate Governance. bisacsh BUSINESS & ECONOMICS Leadership. bisacsh BUSINESS & ECONOMICS Organizational Development. bisacsh Crisis management fast Emergency management fast has work: Surviving a corporate crisis (Text) https://id.oclc.org/worldcat/entity/E39PCYG8FmhRkdqd8kdfmtx7HC https://id.oclc.org/worldcat/ontology/hasWork Print version: Batchelor, Paul. Surviving a corporate crisis. London : Thorogood, 2003 1854182080 (OCoLC)55109634 Thorogood professional insights. http://id.loc.gov/authorities/names/no2004118389 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=136825 Volltext |
| spellingShingle | Batchelor, Paul Surviving a corporate crisis : 100 things you need to know / Thorogood professional insights. Introduction; Things you need to know ... ; 1 STARTING AT THE BEGINNING- CRISIS AVOIDANCE; Internal controls; Board responsibilities; Internal and external risks; The domino effect; When avoidance is not an option; Contingency plans; Changing risks; Basic controls; Things you need to know ... ; 2 DEFINING CRISIS MANAGEMENT STRATEGY; What is a crisis?; Cost; Duration; Extent; Reputational impact; Crisis trigger points; Infrastructure; Mission; State of readiness; The crisis management framework; Things you need to know ... ; 3 COMMAND AND CONTROL; Crisis management team; Team make-up; Deputies ReservesLeadership; Invocation procedures; How the crisis manifests itself; When the crisis occurs; The mechanism for passing crisis information; Code-words; How a crisis is declared; Activating the crisis management team; The crisis centre; Crisis support staff; Managing the crisis; Documentation; The crisis log; Command and control summary; Things you need to know ... ; 4 COMMUNICATIONS; Crisis notification; Staff awareness; Assessing crisis notification calls; Activating the crisis management team; Contacting the team leader; Fallback arrangements Contacting the rest of the crisis management teamand support staffManaging the crisis; The public relations team; The human resources team; Communications cascades; Communications summary; Things you need to know ... ; 5 ORGANISING THE MEDIA INTERFACE; Media attention; Reputational damage; Sources of information; The front man; Media training; The media fixer; The right messages; The official line; Command and control; Media interface summary; Things you need to know ... ; 6 ACTION TEAMS/PLANS; Action teams; Terms of reference; Normal action plan invocation sequence; Phase 1; Phase 2; Phase 3 Non-essential functionsReserve skills register; Action plans; Getting the structure right; Action plan pro-forma; Considering draft action plans; Retention of action plans; Review of action plans; Summary of action teams/plans; Things you need to know ... ; 7 MAINTAINING THE CRISISMANAGEMENT INFRASTRUCTURE; The crisis management manual; Extracts from the manual; Problem areas; Team leaders, deputies and team members; The right team members; External contact lists; Communications cascades; Action plans; The crisis centre; Information, training and testing Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Gestion de crise. BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Corporate Governance. bisacsh BUSINESS & ECONOMICS Leadership. bisacsh BUSINESS & ECONOMICS Organizational Development. bisacsh Crisis management fast Emergency management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85034122 http://id.loc.gov/authorities/subjects/sh91000441 |
| title | Surviving a corporate crisis : 100 things you need to know / |
| title_auth | Surviving a corporate crisis : 100 things you need to know / |
| title_exact_search | Surviving a corporate crisis : 100 things you need to know / |
| title_full | Surviving a corporate crisis : 100 things you need to know / Paul Batchelor. |
| title_fullStr | Surviving a corporate crisis : 100 things you need to know / Paul Batchelor. |
| title_full_unstemmed | Surviving a corporate crisis : 100 things you need to know / Paul Batchelor. |
| title_short | Surviving a corporate crisis : |
| title_sort | surviving a corporate crisis 100 things you need to know |
| title_sub | 100 things you need to know / |
| topic | Crisis management. http://id.loc.gov/authorities/subjects/sh85034122 Emergency management. http://id.loc.gov/authorities/subjects/sh91000441 Gestion de crise. BUSINESS & ECONOMICS Workplace Culture. bisacsh BUSINESS & ECONOMICS Corporate Governance. bisacsh BUSINESS & ECONOMICS Leadership. bisacsh BUSINESS & ECONOMICS Organizational Development. bisacsh Crisis management fast Emergency management fast |
| topic_facet | Crisis management. Emergency management. Gestion de crise. BUSINESS & ECONOMICS Workplace Culture. BUSINESS & ECONOMICS Corporate Governance. BUSINESS & ECONOMICS Leadership. BUSINESS & ECONOMICS Organizational Development. Crisis management Emergency management |
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| work_keys_str_mv | AT batchelorpaul survivingacorporatecrisis100thingsyouneedtoknow |