The business of listening :: a practical guide to effective listening /
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Menlo Park, Calif. :
Crisp Learning,
©2001.
|
| Ausgabe: | 3rd ed. |
| Schriftenreihe: | Fifty-Minute series.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Beschreibung: | 1 online resource (viii, 104 pages) : illustrations |
| Bibliographie: | Includes bibliographical references (page 102). |
| ISBN: | 1417524219 9781417524211 9781560525905 1560525908 |
Internformat
MARC
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| 100 | 1 | |a Romero, Diana Bonet, |d 1942- |0 http://id.loc.gov/authorities/names/n93011716 | |
| 245 | 1 | 4 | |a The business of listening : |b a practical guide to effective listening / |c Diana Bonet. |
| 250 | |a 3rd ed. | ||
| 260 | |a Menlo Park, Calif. : |b Crisp Learning, |c ©2001. | ||
| 300 | |a 1 online resource (viii, 104 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
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| 347 | |a data file | ||
| 490 | 1 | |a A Fifty-Minute series book | |
| 504 | |a Includes bibliographical references (page 102). | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a Title -- Copyright -- About the Author -- Preface -- Contents -- PART 1 Why Should You Listen? -- What's in It for You? -- Listening-related work activities -- What's in It for Your Organization? -- Asleep at the Switch: The Cost of Lazy Listening -- The Joy of Small Change -- PART 2 Four Key Elements of Good Listening -- How to Be a Good Listener -- Four Key Elements -- Key Element 1: Hear the Message -- Listening Is Voluntary -- Three Keys to Hearing the Message -- Key Element 2: Interpret the Message -- Words -- Filters -- Tone of Voice -- Non-verbal Cues -- Key Element 3: Evaluate the Message -- Key Element 4: Respond to the Message -- Review Lab For Key Elements 1-4 -- PART 3 Your Listening Style -- You Are Unique -- The Promoting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Promoter's Attention? -- The Supporting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Supporter's Attention? -- The Directive Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Director's Attention? -- The Analytical Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets an Analyzer's Attention? -- PART 4 What's Your Listening Attitude? -- A Listening Attitude: Your Key to Success -- Barriers to Communication -- Bridges to Communication -- How Well Do You Listen? -- How to Stomp Bad Listening Habits -- Catch yourself in the act -- Fight the habit -- Substitute the old habit for a new habit -- Acknowledge your success -- Be patient with yourself -- How to Help Someone Listen to You -- Behaviors That Help People Listen -- PART 5 Ten Tips for Tip-Top Listening -- Listening Louder -- Tip 1: Take Notes -- Tip 2: Listen Now, Report Later -- Tip 3: Want to Listen -- Tip 4: Be Present -- Tip 5: Anticipate Excellence. | |
| 505 | 8 | |a Tip 6: Become a "Whole Body" Listener -- Tip 7: Build Rapport by Pacing the Speaker -- Tip 8: Control Your Emotional "Hot-buttons" -- Tip 9: Control Distractions -- Tip 10: Listening Is a Gift, Give Generously -- SUMMARY -- Points to Remember -- Part 1: Why Should You Listen? -- Part 2: How to Be a Good Listener -- Part 3: Your Listening Style -- Part 4: Your Listening Attitude-A Barrier or a Bridge? -- Part 5: Ten Tips for Tip-Top Listening -- Develop a Personal Action Plan -- Author's Suggested Answers and Comments -- The Benefits of Listening -- What Do You Know About Listening? (page 8) -- Listening Lab: Hearing the Message (page 18) -- Vacant Vincent (page 50) -- Critical Carrie (page 51) -- Complaint Curtis (page 52) -- Arlo Active (page 53) -- Lisette Listener (page 54) -- Additional Reading. | |
| 546 | |a English. | ||
| 650 | 0 | |a Listening. |0 http://id.loc.gov/authorities/subjects/sh85077456 | |
| 650 | 0 | |a Attention. |0 http://id.loc.gov/authorities/subjects/sh85009391 | |
| 650 | 0 | |a Communication. |0 http://id.loc.gov/authorities/subjects/sh85029027 | |
| 650 | 0 | |a Organization. |0 http://id.loc.gov/authorities/subjects/sh85095521 | |
| 650 | 0 | |a Misinformation. |0 http://id.loc.gov/authorities/subjects/sh2022005564 | |
| 650 | 2 | |a Attention |0 https://id.nlm.nih.gov/mesh/D001288 | |
| 650 | 2 | |a Communication | |
| 650 | 2 | |a Organization and Administration |0 https://id.nlm.nih.gov/mesh/D009934 | |
| 650 | 6 | |a Écoute (Psychologie) | |
| 650 | 6 | |a Attention. | |
| 650 | 6 | |a Communication. | |
| 650 | 6 | |a Organisation. | |
| 650 | 6 | |a Information. | |
| 650 | 6 | |a Mésinformation. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Business Communication |x Meetings & Presentations. |2 bisacsh | |
| 650 | 7 | |a Organization |2 fast | |
| 650 | 7 | |a Communication |2 fast | |
| 650 | 7 | |a Attention |2 fast | |
| 650 | 7 | |a Listening |2 fast | |
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| 776 | 0 | 8 | |i Print version: |a Bonet, Diana. |t Business of listening. |b 3rd ed. |d Menlo Park, Calif. : Crisp Learning, ©2001 |z 1560525908 |w (DLC) 00111457 |w (OCoLC)46789243 |
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Datensatz im Suchindex
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| adam_text | |
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| author | Romero, Diana Bonet, 1942- |
| author_GND | http://id.loc.gov/authorities/names/n93011716 |
| author_facet | Romero, Diana Bonet, 1942- |
| author_role | |
| author_sort | Romero, Diana Bonet, 1942- |
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| building | Verbundindex |
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| callnumber-first | B - Philosophy, Psychology, Religion |
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| callnumber-raw | BF323.L5 B564 2001eb |
| callnumber-search | BF323.L5 B564 2001eb |
| callnumber-sort | BF 3323 L5 B564 42001EB |
| callnumber-subject | BF - Psychology |
| collection | ZDB-4-EBA |
| contents | Title -- Copyright -- About the Author -- Preface -- Contents -- PART 1 Why Should You Listen? -- What's in It for You? -- Listening-related work activities -- What's in It for Your Organization? -- Asleep at the Switch: The Cost of Lazy Listening -- The Joy of Small Change -- PART 2 Four Key Elements of Good Listening -- How to Be a Good Listener -- Four Key Elements -- Key Element 1: Hear the Message -- Listening Is Voluntary -- Three Keys to Hearing the Message -- Key Element 2: Interpret the Message -- Words -- Filters -- Tone of Voice -- Non-verbal Cues -- Key Element 3: Evaluate the Message -- Key Element 4: Respond to the Message -- Review Lab For Key Elements 1-4 -- PART 3 Your Listening Style -- You Are Unique -- The Promoting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Promoter's Attention? -- The Supporting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Supporter's Attention? -- The Directive Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Director's Attention? -- The Analytical Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets an Analyzer's Attention? -- PART 4 What's Your Listening Attitude? -- A Listening Attitude: Your Key to Success -- Barriers to Communication -- Bridges to Communication -- How Well Do You Listen? -- How to Stomp Bad Listening Habits -- Catch yourself in the act -- Fight the habit -- Substitute the old habit for a new habit -- Acknowledge your success -- Be patient with yourself -- How to Help Someone Listen to You -- Behaviors That Help People Listen -- PART 5 Ten Tips for Tip-Top Listening -- Listening Louder -- Tip 1: Take Notes -- Tip 2: Listen Now, Report Later -- Tip 3: Want to Listen -- Tip 4: Be Present -- Tip 5: Anticipate Excellence. Tip 6: Become a "Whole Body" Listener -- Tip 7: Build Rapport by Pacing the Speaker -- Tip 8: Control Your Emotional "Hot-buttons" -- Tip 9: Control Distractions -- Tip 10: Listening Is a Gift, Give Generously -- SUMMARY -- Points to Remember -- Part 1: Why Should You Listen? -- Part 2: How to Be a Good Listener -- Part 3: Your Listening Style -- Part 4: Your Listening Attitude-A Barrier or a Bridge? -- Part 5: Ten Tips for Tip-Top Listening -- Develop a Personal Action Plan -- Author's Suggested Answers and Comments -- The Benefits of Listening -- What Do You Know About Listening? (page 8) -- Listening Lab: Hearing the Message (page 18) -- Vacant Vincent (page 50) -- Critical Carrie (page 51) -- Complaint Curtis (page 52) -- Arlo Active (page 53) -- Lisette Listener (page 54) -- Additional Reading. |
| ctrlnum | (OCoLC)56044305 |
| dewey-full | 658.452 |
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| dewey-ones | 658 - General management |
| dewey-raw | 658.452 |
| dewey-search | 658.452 |
| dewey-sort | 3658.452 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 3rd ed. |
| format | Electronic eBook |
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the Author -- Preface -- Contents -- PART 1 Why Should You Listen? -- What's in It for You? -- Listening-related work activities -- What's in It for Your Organization? -- Asleep at the Switch: The Cost of Lazy Listening -- The Joy of Small Change -- PART 2 Four Key Elements of Good Listening -- How to Be a Good Listener -- Four Key Elements -- Key Element 1: Hear the Message -- Listening Is Voluntary -- Three Keys to Hearing the Message -- Key Element 2: Interpret the Message -- Words -- Filters -- Tone of Voice -- Non-verbal Cues -- Key Element 3: Evaluate the Message -- Key Element 4: Respond to the Message -- Review Lab For Key Elements 1-4 -- PART 3 Your Listening Style -- You Are Unique -- The Promoting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Promoter's Attention? -- The Supporting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Supporter's Attention? -- The Directive Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Director's Attention? -- The Analytical Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets an Analyzer's Attention? -- PART 4 What's Your Listening Attitude? -- A Listening Attitude: Your Key to Success -- Barriers to Communication -- Bridges to Communication -- How Well Do You Listen? -- How to Stomp Bad Listening Habits -- Catch yourself in the act -- Fight the habit -- Substitute the old habit for a new habit -- Acknowledge your success -- Be patient with yourself -- How to Help Someone Listen to You -- Behaviors That Help People Listen -- PART 5 Ten Tips for Tip-Top Listening -- Listening Louder -- Tip 1: Take Notes -- Tip 2: Listen Now, Report Later -- Tip 3: Want to Listen -- Tip 4: Be Present -- Tip 5: Anticipate Excellence.</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Tip 6: Become a "Whole Body" Listener -- Tip 7: Build Rapport by Pacing the Speaker 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| id | ZDB-4-EBA-ocm56044305 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:15:33Z |
| institution | BVB |
| isbn | 1417524219 9781417524211 9781560525905 1560525908 |
| language | English |
| oclc_num | 56044305 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (viii, 104 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2001 |
| publishDateSearch | 2001 |
| publishDateSort | 2001 |
| publisher | Crisp Learning, |
| record_format | marc |
| series | Fifty-Minute series. |
| series2 | A Fifty-Minute series book |
| spelling | Romero, Diana Bonet, 1942- http://id.loc.gov/authorities/names/n93011716 The business of listening : a practical guide to effective listening / Diana Bonet. 3rd ed. Menlo Park, Calif. : Crisp Learning, ©2001. 1 online resource (viii, 104 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 data file A Fifty-Minute series book Includes bibliographical references (page 102). Print version record. Title -- Copyright -- About the Author -- Preface -- Contents -- PART 1 Why Should You Listen? -- What's in It for You? -- Listening-related work activities -- What's in It for Your Organization? -- Asleep at the Switch: The Cost of Lazy Listening -- The Joy of Small Change -- PART 2 Four Key Elements of Good Listening -- How to Be a Good Listener -- Four Key Elements -- Key Element 1: Hear the Message -- Listening Is Voluntary -- Three Keys to Hearing the Message -- Key Element 2: Interpret the Message -- Words -- Filters -- Tone of Voice -- Non-verbal Cues -- Key Element 3: Evaluate the Message -- Key Element 4: Respond to the Message -- Review Lab For Key Elements 1-4 -- PART 3 Your Listening Style -- You Are Unique -- The Promoting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Promoter's Attention? -- The Supporting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Supporter's Attention? -- The Directive Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Director's Attention? -- The Analytical Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets an Analyzer's Attention? -- PART 4 What's Your Listening Attitude? -- A Listening Attitude: Your Key to Success -- Barriers to Communication -- Bridges to Communication -- How Well Do You Listen? -- How to Stomp Bad Listening Habits -- Catch yourself in the act -- Fight the habit -- Substitute the old habit for a new habit -- Acknowledge your success -- Be patient with yourself -- How to Help Someone Listen to You -- Behaviors That Help People Listen -- PART 5 Ten Tips for Tip-Top Listening -- Listening Louder -- Tip 1: Take Notes -- Tip 2: Listen Now, Report Later -- Tip 3: Want to Listen -- Tip 4: Be Present -- Tip 5: Anticipate Excellence. Tip 6: Become a "Whole Body" Listener -- Tip 7: Build Rapport by Pacing the Speaker -- Tip 8: Control Your Emotional "Hot-buttons" -- Tip 9: Control Distractions -- Tip 10: Listening Is a Gift, Give Generously -- SUMMARY -- Points to Remember -- Part 1: Why Should You Listen? -- Part 2: How to Be a Good Listener -- Part 3: Your Listening Style -- Part 4: Your Listening Attitude-A Barrier or a Bridge? -- Part 5: Ten Tips for Tip-Top Listening -- Develop a Personal Action Plan -- Author's Suggested Answers and Comments -- The Benefits of Listening -- What Do You Know About Listening? (page 8) -- Listening Lab: Hearing the Message (page 18) -- Vacant Vincent (page 50) -- Critical Carrie (page 51) -- Complaint Curtis (page 52) -- Arlo Active (page 53) -- Lisette Listener (page 54) -- Additional Reading. English. Listening. http://id.loc.gov/authorities/subjects/sh85077456 Attention. http://id.loc.gov/authorities/subjects/sh85009391 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Organization. http://id.loc.gov/authorities/subjects/sh85095521 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Attention https://id.nlm.nih.gov/mesh/D001288 Communication Organization and Administration https://id.nlm.nih.gov/mesh/D009934 Écoute (Psychologie) Attention. Communication. Organisation. Information. Mésinformation. BUSINESS & ECONOMICS Business Communication Meetings & Presentations. bisacsh Organization fast Communication fast Attention fast Listening fast has work: The business of listening (Text) https://id.oclc.org/worldcat/entity/E39PCFDyxDRgpxgJGkccBhhBmq https://id.oclc.org/worldcat/ontology/hasWork Print version: Bonet, Diana. Business of listening. 3rd ed. Menlo Park, Calif. : Crisp Learning, ©2001 1560525908 (DLC) 00111457 (OCoLC)46789243 Fifty-Minute series. http://id.loc.gov/authorities/names/n86708905 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=112940 Volltext |
| spellingShingle | Romero, Diana Bonet, 1942- The business of listening : a practical guide to effective listening / Fifty-Minute series. Title -- Copyright -- About the Author -- Preface -- Contents -- PART 1 Why Should You Listen? -- What's in It for You? -- Listening-related work activities -- What's in It for Your Organization? -- Asleep at the Switch: The Cost of Lazy Listening -- The Joy of Small Change -- PART 2 Four Key Elements of Good Listening -- How to Be a Good Listener -- Four Key Elements -- Key Element 1: Hear the Message -- Listening Is Voluntary -- Three Keys to Hearing the Message -- Key Element 2: Interpret the Message -- Words -- Filters -- Tone of Voice -- Non-verbal Cues -- Key Element 3: Evaluate the Message -- Key Element 4: Respond to the Message -- Review Lab For Key Elements 1-4 -- PART 3 Your Listening Style -- You Are Unique -- The Promoting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Promoter's Attention? -- The Supporting Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Supporter's Attention? -- The Directive Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets a Director's Attention? -- The Analytical Style -- The Good Stuff: -- The Downside: -- TIPS FOR BETTER LISTENING: -- What Gets an Analyzer's Attention? -- PART 4 What's Your Listening Attitude? -- A Listening Attitude: Your Key to Success -- Barriers to Communication -- Bridges to Communication -- How Well Do You Listen? -- How to Stomp Bad Listening Habits -- Catch yourself in the act -- Fight the habit -- Substitute the old habit for a new habit -- Acknowledge your success -- Be patient with yourself -- How to Help Someone Listen to You -- Behaviors That Help People Listen -- PART 5 Ten Tips for Tip-Top Listening -- Listening Louder -- Tip 1: Take Notes -- Tip 2: Listen Now, Report Later -- Tip 3: Want to Listen -- Tip 4: Be Present -- Tip 5: Anticipate Excellence. Tip 6: Become a "Whole Body" Listener -- Tip 7: Build Rapport by Pacing the Speaker -- Tip 8: Control Your Emotional "Hot-buttons" -- Tip 9: Control Distractions -- Tip 10: Listening Is a Gift, Give Generously -- SUMMARY -- Points to Remember -- Part 1: Why Should You Listen? -- Part 2: How to Be a Good Listener -- Part 3: Your Listening Style -- Part 4: Your Listening Attitude-A Barrier or a Bridge? -- Part 5: Ten Tips for Tip-Top Listening -- Develop a Personal Action Plan -- Author's Suggested Answers and Comments -- The Benefits of Listening -- What Do You Know About Listening? (page 8) -- Listening Lab: Hearing the Message (page 18) -- Vacant Vincent (page 50) -- Critical Carrie (page 51) -- Complaint Curtis (page 52) -- Arlo Active (page 53) -- Lisette Listener (page 54) -- Additional Reading. Listening. http://id.loc.gov/authorities/subjects/sh85077456 Attention. http://id.loc.gov/authorities/subjects/sh85009391 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Organization. http://id.loc.gov/authorities/subjects/sh85095521 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Attention https://id.nlm.nih.gov/mesh/D001288 Communication Organization and Administration https://id.nlm.nih.gov/mesh/D009934 Écoute (Psychologie) Attention. Communication. Organisation. Information. Mésinformation. BUSINESS & ECONOMICS Business Communication Meetings & Presentations. bisacsh Organization fast Communication fast Attention fast Listening fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh85077456 http://id.loc.gov/authorities/subjects/sh85009391 http://id.loc.gov/authorities/subjects/sh85029027 http://id.loc.gov/authorities/subjects/sh85095521 http://id.loc.gov/authorities/subjects/sh2022005564 https://id.nlm.nih.gov/mesh/D001288 https://id.nlm.nih.gov/mesh/D009934 |
| title | The business of listening : a practical guide to effective listening / |
| title_auth | The business of listening : a practical guide to effective listening / |
| title_exact_search | The business of listening : a practical guide to effective listening / |
| title_full | The business of listening : a practical guide to effective listening / Diana Bonet. |
| title_fullStr | The business of listening : a practical guide to effective listening / Diana Bonet. |
| title_full_unstemmed | The business of listening : a practical guide to effective listening / Diana Bonet. |
| title_short | The business of listening : |
| title_sort | business of listening a practical guide to effective listening |
| title_sub | a practical guide to effective listening / |
| topic | Listening. http://id.loc.gov/authorities/subjects/sh85077456 Attention. http://id.loc.gov/authorities/subjects/sh85009391 Communication. http://id.loc.gov/authorities/subjects/sh85029027 Organization. http://id.loc.gov/authorities/subjects/sh85095521 Misinformation. http://id.loc.gov/authorities/subjects/sh2022005564 Attention https://id.nlm.nih.gov/mesh/D001288 Communication Organization and Administration https://id.nlm.nih.gov/mesh/D009934 Écoute (Psychologie) Attention. Communication. Organisation. Information. Mésinformation. BUSINESS & ECONOMICS Business Communication Meetings & Presentations. bisacsh Organization fast Communication fast Attention fast Listening fast |
| topic_facet | Listening. Attention. Communication. Organization. Misinformation. Attention Communication Organization and Administration Écoute (Psychologie) Organisation. Information. Mésinformation. BUSINESS & ECONOMICS Business Communication Meetings & Presentations. Organization Listening |
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