Virtual reference training :: the complete guide to providing anytime, anywhere answers /
In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service.
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Weitere Verfasser: | |
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Chicago :
American Library Association,
2004.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service. |
| Beschreibung: | 1 online resource (v, 160 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 0838998674 9780838998670 9780838908761 0838908764 |
Internformat
MARC
| LEADER | 00000cam a22000004a 4500 | ||
|---|---|---|---|
| 001 | ZDB-4-EBA-ocm55701430 | ||
| 003 | OCoLC | ||
| 005 | 20241004212047.0 | ||
| 006 | m o d | ||
| 007 | cr cnu|||unuuu | ||
| 008 | 040623s2004 ilua ob 001 0 eng d | ||
| 010 | |a 2003027440 | ||
| 040 | |a N$T |b eng |e pn |c N$T |d OCLCQ |d YDXCP |d OCLCG |d OCLCQ |d TUU |d OCLCQ |d EBLCP |d E7B |d OCLCQ |d COO |d OCLCA |d OCLCQ |d SLY |d NLGGC |d OCLCQ |d SE4M6 |d OCLCQ |d LOA |d AGLDB |d COCUF |d CNNOR |d MOR |d PLS |d PIFBR |d PIFAG |d OCLCQ |d SAV |d OCLCQ |d WY@ |d ROC |d LUE |d OCLCF |d OCLCA |d RCC |d INARC |d STF |d WRM |d OCLCQ |d VTS |d NRAMU |d OCLCQ |d INT |d VT2 |d TOF |d OCLCQ |d WYU |d G3B |d A6Q |d K6U |d CNCEN |d OCLCQ |d OCLCO |d HS0 |d M8D |d QGK |d OCLCO |d OCLCQ |d OCLCO |d OCLCL | ||
| 019 | |a 71802944 |a 271895898 |a 531180140 |a 647667338 |a 789949187 |a 880326545 |a 961487439 |a 962637959 |a 966108670 |a 988453388 |a 991947335 |a 992103286 |a 1020533181 |a 1036969792 |a 1037915729 |a 1038605083 |a 1045564006 |a 1053061597 |a 1055350231 |a 1065688999 |a 1081293940 |a 1083555895 |a 1089703569 |a 1090111870 |a 1105803764 |a 1109177727 |a 1228602965 |a 1259052473 | ||
| 020 | |a 0838998674 |q (electronic bk.) | ||
| 020 | |a 9780838998670 |q (electronic bk.) | ||
| 020 | |a 9780838908761 | ||
| 020 | |a 0838908764 | ||
| 020 | |z 0838908764 | ||
| 035 | |a (OCoLC)55701430 |z (OCoLC)71802944 |z (OCoLC)271895898 |z (OCoLC)531180140 |z (OCoLC)647667338 |z (OCoLC)789949187 |z (OCoLC)880326545 |z (OCoLC)961487439 |z (OCoLC)962637959 |z (OCoLC)966108670 |z (OCoLC)988453388 |z (OCoLC)991947335 |z (OCoLC)992103286 |z (OCoLC)1020533181 |z (OCoLC)1036969792 |z (OCoLC)1037915729 |z (OCoLC)1038605083 |z (OCoLC)1045564006 |z (OCoLC)1053061597 |z (OCoLC)1055350231 |z (OCoLC)1065688999 |z (OCoLC)1081293940 |z (OCoLC)1083555895 |z (OCoLC)1089703569 |z (OCoLC)1090111870 |z (OCoLC)1105803764 |z (OCoLC)1109177727 |z (OCoLC)1228602965 |z (OCoLC)1259052473 | ||
| 043 | |a n-us-wa | ||
| 050 | 4 | |a Z711.45 |b .H57 2004eb | |
| 072 | 7 | |a LAN |x 025000 |2 bisacsh | |
| 080 | |a 025.5 | ||
| 082 | 7 | |a 025.5/24 |2 22 | |
| 084 | |a G259. 712. 4-4 |2 clc | ||
| 049 | |a MAIN | ||
| 100 | 1 | |a Hirko, Buff. |0 http://id.loc.gov/authorities/names/n2003043076 | |
| 245 | 1 | 0 | |a Virtual reference training : |b the complete guide to providing anytime, anywhere answers / |c Buff Hirko, Mary Bucher Ross. |
| 260 | |a Chicago : |b American Library Association, |c 2004. | ||
| 300 | |a 1 online resource (v, 160 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 347 | |a data file | ||
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. | |
| 588 | 0 | |a Print version record. | |
| 520 | |a In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service. | ||
| 546 | |a English. | ||
| 650 | 0 | |a Electronic reference services (Libraries) |x Study and teaching |z Washington (State) |v Case studies. | |
| 650 | 0 | |a Electronic reference services (Libraries) |x Study and teaching. | |
| 650 | 0 | |a Reference librarians |x Training of. | |
| 650 | 0 | |a Reference librarians |x In-service training. | |
| 650 | 6 | |a Bibliothèques |x Services de référence électroniques |x Étude et enseignement |z Washington (État) |v Études de cas. | |
| 650 | 6 | |a Bibliothèques |x Services de référence électroniques |x Étude et enseignement. | |
| 650 | 6 | |a Bibliothécaires de référence |x Formation. | |
| 650 | 6 | |a Bibliothécaires de référence |x Formation en cours d'emploi. | |
| 650 | 7 | |a LANGUAGE ARTS & DISCIPLINES |x Library & Information Science |x General. |2 bisacsh | |
| 650 | 0 | 7 | |a Electronic reference services (Libraries) |x Study and teaching |z Washington (State) |2 cct |
| 650 | 0 | 7 | |a Electronic reference services (Libraries) |x Study and teaching. |2 cct |
| 650 | 0 | 7 | |a Reference librarians |x Training of. |2 cct |
| 650 | 0 | 7 | |a Reference librarians |x In-service training. |2 cct |
| 650 | 7 | |a Reference librarians |x Training of |2 fast | |
| 651 | 7 | |a Washington (State) |2 fast |1 https://id.oclc.org/worldcat/entity/E39PBJpymmTY6j9pxXGMd79FKd | |
| 650 | 7 | |a EDB. |2 humord | |
| 650 | 7 | |a Referansearbeid. |2 humord | |
| 650 | 7 | |a Undervisning. |2 humord | |
| 650 | 7 | |a Informasjonsformidling. |2 humord | |
| 653 | |a digitale | ||
| 653 | |a referansetjenester | ||
| 653 | |a bibliotek | ||
| 653 | |a elektronisk | ||
| 653 | |a veiledning | ||
| 653 | |a referanse | ||
| 653 | |a opplæring | ||
| 655 | 7 | |a Case studies |2 fast | |
| 700 | 1 | |a Ross, Mary Bucher, |d 1948- |1 https://id.oclc.org/worldcat/entity/E39PCjH4Chbhg3tVxBDkCB8bq3 |0 http://id.loc.gov/authorities/names/no96068623 | |
| 758 | |i has work: |a Virtual reference training (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFwbR4HGfhCm4MWqBRTwVK |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |a Hirko, Buff. |t Virtual reference training. |d Chicago : American Library Association, 2004 |z 0838908764 |w (DLC) 2003027440 |w (OCoLC)53954167 |
| 856 | 4 | 0 | |l FWS01 |p ZDB-4-EBA |q FWS_PDA_EBA |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063 |3 Volltext |
| 938 | |a ProQuest Ebook Central |b EBLB |n EBL218945 | ||
| 938 | |a ebrary |b EBRY |n ebr10194686 | ||
| 938 | |a EBSCOhost |b EBSC |n 110063 | ||
| 938 | |a Internet Archive |b INAR |n virtualreference00hirk_0 | ||
| 938 | |a YBP Library Services |b YANK |n 2344744 | ||
| 994 | |a 92 |b GEBAY | ||
| 912 | |a ZDB-4-EBA | ||
| 049 | |a DE-863 | ||
Datensatz im Suchindex
| DE-BY-FWS_katkey | ZDB-4-EBA-ocm55701430 |
|---|---|
| _version_ | 1816881615940354048 |
| adam_text | |
| any_adam_object | |
| author | Hirko, Buff |
| author2 | Ross, Mary Bucher, 1948- |
| author2_role | |
| author2_variant | m b r mb mbr |
| author_GND | http://id.loc.gov/authorities/names/n2003043076 http://id.loc.gov/authorities/names/no96068623 |
| author_facet | Hirko, Buff Ross, Mary Bucher, 1948- |
| author_role | |
| author_sort | Hirko, Buff |
| author_variant | b h bh |
| building | Verbundindex |
| bvnumber | localFWS |
| callnumber-first | Z - Library Science |
| callnumber-label | Z711 |
| callnumber-raw | Z711.45 .H57 2004eb |
| callnumber-search | Z711.45 .H57 2004eb |
| callnumber-sort | Z 3711.45 H57 42004EB |
| callnumber-subject | Z - Books and Writing |
| collection | ZDB-4-EBA |
| contents | Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. |
| ctrlnum | (OCoLC)55701430 |
| dewey-full | 025.5/24 |
| dewey-hundreds | 000 - Computer science, information, general works |
| dewey-ones | 025 - Operations of libraries and archives |
| dewey-raw | 025.5/24 |
| dewey-search | 025.5/24 |
| dewey-sort | 225.5 224 |
| dewey-tens | 020 - Library and information sciences |
| discipline | Allgemeines |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05854cam a22008894a 4500</leader><controlfield tag="001">ZDB-4-EBA-ocm55701430 </controlfield><controlfield tag="003">OCoLC</controlfield><controlfield tag="005">20241004212047.0</controlfield><controlfield tag="006">m o d </controlfield><controlfield tag="007">cr cnu|||unuuu</controlfield><controlfield tag="008">040623s2004 ilua ob 001 0 eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a"> 2003027440</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">N$T</subfield><subfield code="b">eng</subfield><subfield code="e">pn</subfield><subfield code="c">N$T</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">YDXCP</subfield><subfield code="d">OCLCG</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">TUU</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">EBLCP</subfield><subfield code="d">E7B</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">COO</subfield><subfield code="d">OCLCA</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">SLY</subfield><subfield code="d">NLGGC</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">SE4M6</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">LOA</subfield><subfield code="d">AGLDB</subfield><subfield code="d">COCUF</subfield><subfield code="d">CNNOR</subfield><subfield code="d">MOR</subfield><subfield code="d">PLS</subfield><subfield code="d">PIFBR</subfield><subfield code="d">PIFAG</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">SAV</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">WY@</subfield><subfield code="d">ROC</subfield><subfield code="d">LUE</subfield><subfield code="d">OCLCF</subfield><subfield code="d">OCLCA</subfield><subfield code="d">RCC</subfield><subfield code="d">INARC</subfield><subfield code="d">STF</subfield><subfield code="d">WRM</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">VTS</subfield><subfield code="d">NRAMU</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">INT</subfield><subfield code="d">VT2</subfield><subfield code="d">TOF</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">WYU</subfield><subfield code="d">G3B</subfield><subfield code="d">A6Q</subfield><subfield code="d">K6U</subfield><subfield code="d">CNCEN</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">HS0</subfield><subfield code="d">M8D</subfield><subfield code="d">QGK</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCQ</subfield><subfield code="d">OCLCO</subfield><subfield code="d">OCLCL</subfield></datafield><datafield tag="019" ind1=" " ind2=" "><subfield code="a">71802944</subfield><subfield code="a">271895898</subfield><subfield code="a">531180140</subfield><subfield code="a">647667338</subfield><subfield code="a">789949187</subfield><subfield code="a">880326545</subfield><subfield code="a">961487439</subfield><subfield code="a">962637959</subfield><subfield code="a">966108670</subfield><subfield code="a">988453388</subfield><subfield code="a">991947335</subfield><subfield code="a">992103286</subfield><subfield code="a">1020533181</subfield><subfield code="a">1036969792</subfield><subfield code="a">1037915729</subfield><subfield code="a">1038605083</subfield><subfield code="a">1045564006</subfield><subfield code="a">1053061597</subfield><subfield code="a">1055350231</subfield><subfield code="a">1065688999</subfield><subfield code="a">1081293940</subfield><subfield code="a">1083555895</subfield><subfield code="a">1089703569</subfield><subfield code="a">1090111870</subfield><subfield code="a">1105803764</subfield><subfield code="a">1109177727</subfield><subfield code="a">1228602965</subfield><subfield code="a">1259052473</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0838998674</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780838998670</subfield><subfield code="q">(electronic bk.)</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780838908761</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0838908764</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="z">0838908764</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)55701430</subfield><subfield code="z">(OCoLC)71802944</subfield><subfield code="z">(OCoLC)271895898</subfield><subfield code="z">(OCoLC)531180140</subfield><subfield code="z">(OCoLC)647667338</subfield><subfield code="z">(OCoLC)789949187</subfield><subfield code="z">(OCoLC)880326545</subfield><subfield code="z">(OCoLC)961487439</subfield><subfield code="z">(OCoLC)962637959</subfield><subfield code="z">(OCoLC)966108670</subfield><subfield code="z">(OCoLC)988453388</subfield><subfield code="z">(OCoLC)991947335</subfield><subfield code="z">(OCoLC)992103286</subfield><subfield code="z">(OCoLC)1020533181</subfield><subfield code="z">(OCoLC)1036969792</subfield><subfield code="z">(OCoLC)1037915729</subfield><subfield code="z">(OCoLC)1038605083</subfield><subfield code="z">(OCoLC)1045564006</subfield><subfield code="z">(OCoLC)1053061597</subfield><subfield code="z">(OCoLC)1055350231</subfield><subfield code="z">(OCoLC)1065688999</subfield><subfield code="z">(OCoLC)1081293940</subfield><subfield code="z">(OCoLC)1083555895</subfield><subfield code="z">(OCoLC)1089703569</subfield><subfield code="z">(OCoLC)1090111870</subfield><subfield code="z">(OCoLC)1105803764</subfield><subfield code="z">(OCoLC)1109177727</subfield><subfield code="z">(OCoLC)1228602965</subfield><subfield code="z">(OCoLC)1259052473</subfield></datafield><datafield tag="043" ind1=" " ind2=" "><subfield code="a">n-us-wa</subfield></datafield><datafield tag="050" ind1=" " ind2="4"><subfield code="a">Z711.45</subfield><subfield code="b">.H57 2004eb</subfield></datafield><datafield tag="072" ind1=" " ind2="7"><subfield code="a">LAN</subfield><subfield code="x">025000</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="080" ind1=" " ind2=" "><subfield code="a">025.5</subfield></datafield><datafield tag="082" ind1="7" ind2=" "><subfield code="a">025.5/24</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">G259. 712. 4-4</subfield><subfield code="2">clc</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">MAIN</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Hirko, Buff.</subfield><subfield code="0">http://id.loc.gov/authorities/names/n2003043076</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Virtual reference training :</subfield><subfield code="b">the complete guide to providing anytime, anywhere answers /</subfield><subfield code="c">Buff Hirko, Mary Bucher Ross.</subfield></datafield><datafield tag="260" ind1=" " ind2=" "><subfield code="a">Chicago :</subfield><subfield code="b">American Library Association,</subfield><subfield code="c">2004.</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 online resource (v, 160 pages) :</subfield><subfield code="b">illustrations</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="a">text</subfield><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="a">computer</subfield><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="a">online resource</subfield><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="347" ind1=" " ind2=" "><subfield code="a">data file</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="505" ind1="0" ind2=" "><subfield code="a">Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service.</subfield></datafield><datafield tag="546" ind1=" " ind2=" "><subfield code="a">English.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Electronic reference services (Libraries)</subfield><subfield code="x">Study and teaching</subfield><subfield code="z">Washington (State)</subfield><subfield code="v">Case studies.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Electronic reference services (Libraries)</subfield><subfield code="x">Study and teaching.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Reference librarians</subfield><subfield code="x">Training of.</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Reference librarians</subfield><subfield code="x">In-service training.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Bibliothèques</subfield><subfield code="x">Services de référence électroniques</subfield><subfield code="x">Étude et enseignement</subfield><subfield code="z">Washington (État)</subfield><subfield code="v">Études de cas.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Bibliothèques</subfield><subfield code="x">Services de référence électroniques</subfield><subfield code="x">Étude et enseignement.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Bibliothécaires de référence</subfield><subfield code="x">Formation.</subfield></datafield><datafield tag="650" ind1=" " ind2="6"><subfield code="a">Bibliothécaires de référence</subfield><subfield code="x">Formation en cours d'emploi.</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">LANGUAGE ARTS & DISCIPLINES</subfield><subfield code="x">Library & Information Science</subfield><subfield code="x">General.</subfield><subfield code="2">bisacsh</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Electronic reference services (Libraries)</subfield><subfield code="x">Study and teaching</subfield><subfield code="z">Washington (State)</subfield><subfield code="2">cct</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Electronic reference services (Libraries)</subfield><subfield code="x">Study and teaching.</subfield><subfield code="2">cct</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Reference librarians</subfield><subfield code="x">Training of.</subfield><subfield code="2">cct</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Reference librarians</subfield><subfield code="x">In-service training.</subfield><subfield code="2">cct</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Reference librarians</subfield><subfield code="x">Training of</subfield><subfield code="2">fast</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">Washington (State)</subfield><subfield code="2">fast</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PBJpymmTY6j9pxXGMd79FKd</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">EDB.</subfield><subfield code="2">humord</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Referansearbeid.</subfield><subfield code="2">humord</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Undervisning.</subfield><subfield code="2">humord</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Informasjonsformidling.</subfield><subfield code="2">humord</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">digitale</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">referansetjenester</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">bibliotek</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">elektronisk</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">veiledning</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">referanse</subfield></datafield><datafield tag="653" ind1=" " ind2=" "><subfield code="a">opplæring</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="a">Case studies</subfield><subfield code="2">fast</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ross, Mary Bucher,</subfield><subfield code="d">1948-</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCjH4Chbhg3tVxBDkCB8bq3</subfield><subfield code="0">http://id.loc.gov/authorities/names/no96068623</subfield></datafield><datafield tag="758" ind1=" " ind2=" "><subfield code="i">has work:</subfield><subfield code="a">Virtual reference training (Text)</subfield><subfield code="1">https://id.oclc.org/worldcat/entity/E39PCFwbR4HGfhCm4MWqBRTwVK</subfield><subfield code="4">https://id.oclc.org/worldcat/ontology/hasWork</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Print version:</subfield><subfield code="a">Hirko, Buff.</subfield><subfield code="t">Virtual reference training.</subfield><subfield code="d">Chicago : American Library Association, 2004</subfield><subfield code="z">0838908764</subfield><subfield code="w">(DLC) 2003027440</subfield><subfield code="w">(OCoLC)53954167</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="l">FWS01</subfield><subfield code="p">ZDB-4-EBA</subfield><subfield code="q">FWS_PDA_EBA</subfield><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ProQuest Ebook Central</subfield><subfield code="b">EBLB</subfield><subfield code="n">EBL218945</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">ebrary</subfield><subfield code="b">EBRY</subfield><subfield code="n">ebr10194686</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">EBSCOhost</subfield><subfield code="b">EBSC</subfield><subfield code="n">110063</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">Internet Archive</subfield><subfield code="b">INAR</subfield><subfield code="n">virtualreference00hirk_0</subfield></datafield><datafield tag="938" ind1=" " ind2=" "><subfield code="a">YBP Library Services</subfield><subfield code="b">YANK</subfield><subfield code="n">2344744</subfield></datafield><datafield tag="994" ind1=" " ind2=" "><subfield code="a">92</subfield><subfield code="b">GEBAY</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-4-EBA</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-863</subfield></datafield></record></collection> |
| genre | Case studies fast |
| genre_facet | Case studies |
| geographic | Washington (State) fast https://id.oclc.org/worldcat/entity/E39PBJpymmTY6j9pxXGMd79FKd |
| geographic_facet | Washington (State) |
| id | ZDB-4-EBA-ocm55701430 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:15:32Z |
| institution | BVB |
| isbn | 0838998674 9780838998670 9780838908761 0838908764 |
| language | English |
| lccn | 2003027440 |
| oclc_num | 55701430 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (v, 160 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | American Library Association, |
| record_format | marc |
| spelling | Hirko, Buff. http://id.loc.gov/authorities/names/n2003043076 Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross. Chicago : American Library Association, 2004. 1 online resource (v, 160 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier data file Includes bibliographical references and index. Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. Print version record. In a training program that promises to make any library staff member - regardless of education or experience - comfortable and proficient in providing virtual reference, expert educator-librarians Hirko and Ross detail 14 core competencies designed to foster consistent service. English. Electronic reference services (Libraries) Study and teaching Washington (State) Case studies. Electronic reference services (Libraries) Study and teaching. Reference librarians Training of. Reference librarians In-service training. Bibliothèques Services de référence électroniques Étude et enseignement Washington (État) Études de cas. Bibliothèques Services de référence électroniques Étude et enseignement. Bibliothécaires de référence Formation. Bibliothécaires de référence Formation en cours d'emploi. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) Study and teaching Washington (State) cct Electronic reference services (Libraries) Study and teaching. cct Reference librarians Training of. cct Reference librarians In-service training. cct Reference librarians Training of fast Washington (State) fast https://id.oclc.org/worldcat/entity/E39PBJpymmTY6j9pxXGMd79FKd EDB. humord Referansearbeid. humord Undervisning. humord Informasjonsformidling. humord digitale referansetjenester bibliotek elektronisk veiledning referanse opplæring Case studies fast Ross, Mary Bucher, 1948- https://id.oclc.org/worldcat/entity/E39PCjH4Chbhg3tVxBDkCB8bq3 http://id.loc.gov/authorities/names/no96068623 has work: Virtual reference training (Text) https://id.oclc.org/worldcat/entity/E39PCFwbR4HGfhCm4MWqBRTwVK https://id.oclc.org/worldcat/ontology/hasWork Print version: Hirko, Buff. Virtual reference training. Chicago : American Library Association, 2004 0838908764 (DLC) 2003027440 (OCoLC)53954167 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063 Volltext |
| spellingShingle | Hirko, Buff Virtual reference training : the complete guide to providing anytime, anywhere answers / Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : F2F and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up. Electronic reference services (Libraries) Study and teaching Washington (State) Case studies. Electronic reference services (Libraries) Study and teaching. Reference librarians Training of. Reference librarians In-service training. Bibliothèques Services de référence électroniques Étude et enseignement Washington (État) Études de cas. Bibliothèques Services de référence électroniques Étude et enseignement. Bibliothécaires de référence Formation. Bibliothécaires de référence Formation en cours d'emploi. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) Study and teaching Washington (State) cct Electronic reference services (Libraries) Study and teaching. cct Reference librarians Training of. cct Reference librarians In-service training. cct Reference librarians Training of fast EDB. humord Referansearbeid. humord Undervisning. humord Informasjonsformidling. humord |
| title | Virtual reference training : the complete guide to providing anytime, anywhere answers / |
| title_auth | Virtual reference training : the complete guide to providing anytime, anywhere answers / |
| title_exact_search | Virtual reference training : the complete guide to providing anytime, anywhere answers / |
| title_full | Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross. |
| title_fullStr | Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross. |
| title_full_unstemmed | Virtual reference training : the complete guide to providing anytime, anywhere answers / Buff Hirko, Mary Bucher Ross. |
| title_short | Virtual reference training : |
| title_sort | virtual reference training the complete guide to providing anytime anywhere answers |
| title_sub | the complete guide to providing anytime, anywhere answers / |
| topic | Electronic reference services (Libraries) Study and teaching Washington (State) Case studies. Electronic reference services (Libraries) Study and teaching. Reference librarians Training of. Reference librarians In-service training. Bibliothèques Services de référence électroniques Étude et enseignement Washington (État) Études de cas. Bibliothèques Services de référence électroniques Étude et enseignement. Bibliothécaires de référence Formation. Bibliothécaires de référence Formation en cours d'emploi. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. bisacsh Electronic reference services (Libraries) Study and teaching Washington (State) cct Electronic reference services (Libraries) Study and teaching. cct Reference librarians Training of. cct Reference librarians In-service training. cct Reference librarians Training of fast EDB. humord Referansearbeid. humord Undervisning. humord Informasjonsformidling. humord |
| topic_facet | Electronic reference services (Libraries) Study and teaching Washington (State) Case studies. Electronic reference services (Libraries) Study and teaching. Reference librarians Training of. Reference librarians In-service training. Bibliothèques Services de référence électroniques Étude et enseignement Washington (État) Études de cas. Bibliothèques Services de référence électroniques Étude et enseignement. Bibliothécaires de référence Formation. Bibliothécaires de référence Formation en cours d'emploi. LANGUAGE ARTS & DISCIPLINES Library & Information Science General. Electronic reference services (Libraries) Study and teaching Washington (State) Reference librarians Training of Washington (State) EDB. Referansearbeid. Undervisning. Informasjonsformidling. Case studies |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=110063 |
| work_keys_str_mv | AT hirkobuff virtualreferencetrainingthecompleteguidetoprovidinganytimeanywhereanswers AT rossmarybucher virtualreferencetrainingthecompleteguidetoprovidinganytimeanywhereanswers |