Sharing expertise :: beyond knowledge management /
An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge thei...
Gespeichert in:
| Weitere Verfasser: | , , |
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cambridge, Mass. :
MIT Press,
©2003.
|
| Schlagworte: | |
| Online-Zugang: | Volltext |
| Zusammenfassung: | An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations |
| Beschreibung: | 1 online resource (xviii, 418 pages) : illustrations |
| Bibliographie: | Includes bibliographical references and index. |
| ISBN: | 9780262266772 0262266776 0585456755 9780585456751 9780262011952 0262011956 |
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| 245 | 0 | 0 | |a Sharing expertise : |b beyond knowledge management / |c edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. |
| 260 | |a Cambridge, Mass. : |b MIT Press, |c ©2003. | ||
| 300 | |a 1 online resource (xviii, 418 pages) : |b illustrations | ||
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| 505 | 0 | 0 | |g I. Overview and background -- |t Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / |r Pamela J. Hinds and Jeffrey Pfeffer -- |t Critical evaluation of knowledge management practices / |r Marleen Huysman, Kirk de Wit -- |t Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / |r Bill Penuel, Andrew Cohen -- |g II. Studies of expertise sharing in organizations -- |t Emergent expertise sharing in a new community / |r Geraldine Fitzpatrick -- |t Sharing expertise: challenges for technical support / |r Volkmar Pipek, Joachim Hinrichs, Volker Wulf -- |t Locating expertise: design issues for an expertise locator system / |r Kate Ehrlich -- |t Who's there? The knowledge-mapping approximation project / |r Mark S. Ackerman [and others] -- |t Enabling communities of practice at EADS Airbus / |r Roland Haas, Wilfried Aulbur, Sunil Thakar -- |g III. Exploring technology for sharing expertise -- |t Using a room metaphor to ease transitions in groupware / |r Saul Greenberg and Mark Roseman -- |t NewsMate: Providing timely knowledge to mobile and distributed news journalists / |r Henrik Fagrell -- |t Supporting informal communities of practice within organization / |r R.T. Jim Eales -- |t Knowledge communities: online environments for supporting knowledge management and its social context / |r Thomas Erickson, Wendy A. Kellogg -- |t Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / |r Dawit Yimam-Seid, Alfred Kobsa -- |t Automated discovery and mapping of expertise / |r Mark Maybury, Ray D'Amore, David House -- |t OWL: a system for the automated sharing of expertise / |r Frank Linton. |
| 504 | |a Includes bibliographical references and index. | ||
| 588 | 0 | |a Print version record. | |
| 520 | |a An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations | ||
| 650 | 0 | |a Knowledge management. |0 http://id.loc.gov/authorities/subjects/sh97007353 | |
| 650 | 0 | |a Organizational learning |x Management. | |
| 650 | 0 | |a Information technology |x Management. |0 http://id.loc.gov/authorities/subjects/sh2008006980 | |
| 650 | 0 | |a Human-computer interaction. |0 http://id.loc.gov/authorities/subjects/sh88003229 | |
| 650 | 2 | |a Knowledge Management |0 https://id.nlm.nih.gov/mesh/D058436 | |
| 650 | 6 | |a Gestion des connaissances. | |
| 650 | 6 | |a Apprentissage organisationnel |x Gestion. | |
| 650 | 6 | |a Technologie de l'information |x Gestion. | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Information Management. |2 bisacsh | |
| 650 | 7 | |a BUSINESS & ECONOMICS |x Knowledge Capital. |2 bisacsh | |
| 650 | 7 | |a Human-computer interaction |2 fast | |
| 650 | 7 | |a Information technology |x Management |2 fast | |
| 650 | 7 | |a Knowledge management |2 fast | |
| 650 | 7 | |a Organizational learning |x Management |2 fast | |
| 653 | |a BUSINESS/Management | ||
| 700 | 1 | |a Ackerman, Mark S. | |
| 700 | 1 | |a Pipek, Volkmar. | |
| 700 | 1 | |a Wulf, Volker. | |
| 758 | |i has work: |a Sharing expertise (Text) |1 https://id.oclc.org/worldcat/entity/E39PCFRxQ39TkcJbdmdfmhtfC3 |4 https://id.oclc.org/worldcat/ontology/hasWork | ||
| 776 | 0 | 8 | |i Print version: |t Sharing expertise. |d Cambridge, Mass. : MIT Press, ©2003 |z 0262011956 |w (DLC) 2002024418 |w (OCoLC)49320511 |
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Datensatz im Suchindex
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| _version_ | 1816881608908603392 |
| adam_text | |
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| author2 | Ackerman, Mark S. Pipek, Volkmar Wulf, Volker |
| author2_role | |
| author2_variant | m s a ms msa v p vp v w vw |
| author_additional | Pamela J. Hinds and Jeffrey Pfeffer -- Marleen Huysman, Kirk de Wit -- Bill Penuel, Andrew Cohen -- Geraldine Fitzpatrick -- Volkmar Pipek, Joachim Hinrichs, Volker Wulf -- Kate Ehrlich -- Mark S. Ackerman [and others] -- Roland Haas, Wilfried Aulbur, Sunil Thakar -- Saul Greenberg and Mark Roseman -- Henrik Fagrell -- R.T. Jim Eales -- Thomas Erickson, Wendy A. Kellogg -- Dawit Yimam-Seid, Alfred Kobsa -- Mark Maybury, Ray D'Amore, David House -- Frank Linton. |
| author_facet | Ackerman, Mark S. Pipek, Volkmar Wulf, Volker |
| author_sort | Ackerman, Mark S. |
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| bvnumber | localFWS |
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| callnumber-search | HD30.2 .S53 2003eb |
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| callnumber-subject | HD - Industries, Land Use, Labor |
| collection | ZDB-4-EBA |
| contents | Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / Critical evaluation of knowledge management practices / Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / Emergent expertise sharing in a new community / Sharing expertise: challenges for technical support / Locating expertise: design issues for an expertise locator system / Who's there? The knowledge-mapping approximation project / Enabling communities of practice at EADS Airbus / Using a room metaphor to ease transitions in groupware / NewsMate: Providing timely knowledge to mobile and distributed news journalists / Supporting informal communities of practice within organization / Knowledge communities: online environments for supporting knowledge management and its social context / Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / Automated discovery and mapping of expertise / OWL: a system for the automated sharing of expertise / |
| ctrlnum | (OCoLC)52596958 |
| dewey-full | 658.4/038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4/038 |
| dewey-search | 658.4/038 |
| dewey-sort | 3658.4 238 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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Overview and background --</subfield><subfield code="t">Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise /</subfield><subfield code="r">Pamela J. Hinds and Jeffrey Pfeffer --</subfield><subfield code="t">Critical evaluation of knowledge management practices /</subfield><subfield code="r">Marleen Huysman, Kirk de Wit --</subfield><subfield code="t">Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning /</subfield><subfield code="r">Bill Penuel, Andrew Cohen --</subfield><subfield code="g">II. Studies of expertise sharing in organizations --</subfield><subfield code="t">Emergent expertise sharing in a new community /</subfield><subfield code="r">Geraldine Fitzpatrick --</subfield><subfield code="t">Sharing expertise: challenges for technical support /</subfield><subfield code="r">Volkmar Pipek, Joachim Hinrichs, Volker Wulf --</subfield><subfield code="t">Locating expertise: design issues for an expertise locator system /</subfield><subfield code="r">Kate Ehrlich --</subfield><subfield code="t">Who's there? The knowledge-mapping approximation project /</subfield><subfield code="r">Mark S. Ackerman [and others] --</subfield><subfield code="t">Enabling communities of practice at EADS Airbus /</subfield><subfield code="r">Roland Haas, Wilfried Aulbur, Sunil Thakar --</subfield><subfield code="g">III. Exploring technology for sharing expertise --</subfield><subfield code="t">Using a room metaphor to ease transitions in groupware /</subfield><subfield code="r">Saul Greenberg and Mark Roseman --</subfield><subfield code="t">NewsMate: Providing timely knowledge to mobile and distributed news journalists /</subfield><subfield code="r">Henrik Fagrell --</subfield><subfield code="t">Supporting informal communities of practice within organization /</subfield><subfield code="r">R.T. Jim Eales --</subfield><subfield code="t">Knowledge communities: online environments for supporting knowledge management and its social context /</subfield><subfield code="r">Thomas Erickson, Wendy A. Kellogg --</subfield><subfield code="t">Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach /</subfield><subfield code="r">Dawit Yimam-Seid, Alfred Kobsa --</subfield><subfield code="t">Automated discovery and mapping of expertise /</subfield><subfield code="r">Mark Maybury, Ray D'Amore, David House --</subfield><subfield code="t">OWL: a system for the automated sharing of expertise /</subfield><subfield code="r">Frank Linton.</subfield></datafield><datafield tag="504" ind1=" " ind2=" "><subfield code="a">Includes bibliographical references and index.</subfield></datafield><datafield tag="588" ind1="0" ind2=" "><subfield code="a">Print version record.</subfield></datafield><datafield tag="520" ind1=" " ind2=" "><subfield code="a">An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. 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| id | ZDB-4-EBA-ocm52596958 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:15:25Z |
| institution | BVB |
| isbn | 9780262266772 0262266776 0585456755 9780585456751 9780262011952 0262011956 |
| language | English |
| oclc_num | 52596958 |
| open_access_boolean | |
| owner | MAIN DE-863 DE-BY-FWS |
| owner_facet | MAIN DE-863 DE-BY-FWS |
| physical | 1 online resource (xviii, 418 pages) : illustrations |
| psigel | ZDB-4-EBA |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | MIT Press, |
| record_format | marc |
| spelling | Sharing expertise : beyond knowledge management / edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. Cambridge, Mass. : MIT Press, ©2003. 1 online resource (xviii, 418 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 text file rdaft http://rdaregistry.info/termList/fileType/1002 I. Overview and background -- Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / Pamela J. Hinds and Jeffrey Pfeffer -- Critical evaluation of knowledge management practices / Marleen Huysman, Kirk de Wit -- Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / Bill Penuel, Andrew Cohen -- II. Studies of expertise sharing in organizations -- Emergent expertise sharing in a new community / Geraldine Fitzpatrick -- Sharing expertise: challenges for technical support / Volkmar Pipek, Joachim Hinrichs, Volker Wulf -- Locating expertise: design issues for an expertise locator system / Kate Ehrlich -- Who's there? The knowledge-mapping approximation project / Mark S. Ackerman [and others] -- Enabling communities of practice at EADS Airbus / Roland Haas, Wilfried Aulbur, Sunil Thakar -- III. Exploring technology for sharing expertise -- Using a room metaphor to ease transitions in groupware / Saul Greenberg and Mark Roseman -- NewsMate: Providing timely knowledge to mobile and distributed news journalists / Henrik Fagrell -- Supporting informal communities of practice within organization / R.T. Jim Eales -- Knowledge communities: online environments for supporting knowledge management and its social context / Thomas Erickson, Wendy A. Kellogg -- Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / Dawit Yimam-Seid, Alfred Kobsa -- Automated discovery and mapping of expertise / Mark Maybury, Ray D'Amore, David House -- OWL: a system for the automated sharing of expertise / Frank Linton. Includes bibliographical references and index. Print version record. An overview of expertise sharing, an approach to knowledge management that emphasizes the human components of knowledge work in addition to information storage and retrieval. The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects--cognitive, social, cultural, and organizational--of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations Knowledge management. http://id.loc.gov/authorities/subjects/sh97007353 Organizational learning Management. Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Human-computer interaction. http://id.loc.gov/authorities/subjects/sh88003229 Knowledge Management https://id.nlm.nih.gov/mesh/D058436 Gestion des connaissances. Apprentissage organisationnel Gestion. Technologie de l'information Gestion. BUSINESS & ECONOMICS Information Management. bisacsh BUSINESS & ECONOMICS Knowledge Capital. bisacsh Human-computer interaction fast Information technology Management fast Knowledge management fast Organizational learning Management fast BUSINESS/Management Ackerman, Mark S. Pipek, Volkmar. Wulf, Volker. has work: Sharing expertise (Text) https://id.oclc.org/worldcat/entity/E39PCFRxQ39TkcJbdmdfmhtfC3 https://id.oclc.org/worldcat/ontology/hasWork Print version: Sharing expertise. Cambridge, Mass. : MIT Press, ©2003 0262011956 (DLC) 2002024418 (OCoLC)49320511 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=81123 Volltext |
| spellingShingle | Sharing expertise : beyond knowledge management / Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / Critical evaluation of knowledge management practices / Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / Emergent expertise sharing in a new community / Sharing expertise: challenges for technical support / Locating expertise: design issues for an expertise locator system / Who's there? The knowledge-mapping approximation project / Enabling communities of practice at EADS Airbus / Using a room metaphor to ease transitions in groupware / NewsMate: Providing timely knowledge to mobile and distributed news journalists / Supporting informal communities of practice within organization / Knowledge communities: online environments for supporting knowledge management and its social context / Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / Automated discovery and mapping of expertise / OWL: a system for the automated sharing of expertise / Knowledge management. http://id.loc.gov/authorities/subjects/sh97007353 Organizational learning Management. Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Human-computer interaction. http://id.loc.gov/authorities/subjects/sh88003229 Knowledge Management https://id.nlm.nih.gov/mesh/D058436 Gestion des connaissances. Apprentissage organisationnel Gestion. Technologie de l'information Gestion. BUSINESS & ECONOMICS Information Management. bisacsh BUSINESS & ECONOMICS Knowledge Capital. bisacsh Human-computer interaction fast Information technology Management fast Knowledge management fast Organizational learning Management fast |
| subject_GND | http://id.loc.gov/authorities/subjects/sh97007353 http://id.loc.gov/authorities/subjects/sh2008006980 http://id.loc.gov/authorities/subjects/sh88003229 https://id.nlm.nih.gov/mesh/D058436 |
| title | Sharing expertise : beyond knowledge management / |
| title_alt | Why organizations don't "know what they know": cognitive and motivational factors affecting the transfer of expertise / Critical evaluation of knowledge management practices / Coming to the crossroads of knowledge, learning, and technology: integrating knowledge management and workplace learning / Emergent expertise sharing in a new community / Sharing expertise: challenges for technical support / Locating expertise: design issues for an expertise locator system / Who's there? The knowledge-mapping approximation project / Enabling communities of practice at EADS Airbus / Using a room metaphor to ease transitions in groupware / NewsMate: Providing timely knowledge to mobile and distributed news journalists / Supporting informal communities of practice within organization / Knowledge communities: online environments for supporting knowledge management and its social context / Expert-finding systems for organizations: problem and domain analysis and the DEMOIR approach / Automated discovery and mapping of expertise / OWL: a system for the automated sharing of expertise / |
| title_auth | Sharing expertise : beyond knowledge management / |
| title_exact_search | Sharing expertise : beyond knowledge management / |
| title_full | Sharing expertise : beyond knowledge management / edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. |
| title_fullStr | Sharing expertise : beyond knowledge management / edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. |
| title_full_unstemmed | Sharing expertise : beyond knowledge management / edited by Mark S. Ackerman, Volkmar Pipek, and Volker Wulf. |
| title_short | Sharing expertise : |
| title_sort | sharing expertise beyond knowledge management |
| title_sub | beyond knowledge management / |
| topic | Knowledge management. http://id.loc.gov/authorities/subjects/sh97007353 Organizational learning Management. Information technology Management. http://id.loc.gov/authorities/subjects/sh2008006980 Human-computer interaction. http://id.loc.gov/authorities/subjects/sh88003229 Knowledge Management https://id.nlm.nih.gov/mesh/D058436 Gestion des connaissances. Apprentissage organisationnel Gestion. Technologie de l'information Gestion. BUSINESS & ECONOMICS Information Management. bisacsh BUSINESS & ECONOMICS Knowledge Capital. bisacsh Human-computer interaction fast Information technology Management fast Knowledge management fast Organizational learning Management fast |
| topic_facet | Knowledge management. Organizational learning Management. Information technology Management. Human-computer interaction. Knowledge Management Gestion des connaissances. Apprentissage organisationnel Gestion. Technologie de l'information Gestion. BUSINESS & ECONOMICS Information Management. BUSINESS & ECONOMICS Knowledge Capital. Human-computer interaction Information technology Management Knowledge management Organizational learning Management |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=81123 |
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