Sending your government a message :: e-mail communication between citizens and government /
In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy co...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Santa Monica, CA :
RAND,
1999.
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| Online-Zugang: | Volltext |
| Zusammenfassung: | In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study |
| Beschreibung: | 1 online resource (xxx, 200 pages) : illustrations |
| Format: | Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. |
| Bibliographie: | Includes bibliographical references. |
| ISBN: | 0585360642 9780585360645 9780833043467 0833043463 9780833027542 0833027549 |
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| 245 | 1 | 0 | |a Sending your government a message : |b e-mail communication between citizens and government / |c C. Richard Neu, Robert H. Anderson, Tora K. Bikson. |
| 260 | |a Santa Monica, CA : |b RAND, |c 1999. | ||
| 300 | |a 1 online resource (xxx, 200 pages) : |b illustrations | ||
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| 504 | |a Includes bibliographical references. | ||
| 505 | 0 | 0 | |g Chapter One. |t Introduction. |t An Unfinished Revolution. |t Why E-Mail?. |t Why Not E-Mail. |t A Special Role for Government?. |t The Plan of This Report -- |g Chapter Two. |t The Medium and The Messages: Noteworthy Features. |t Message Types. |t Survey of Official State Uses of E-Mail. |t Discussion -- |g Chapter Three. |t Case Study: The Health Care Financing Administration and The Medicare Program. |t Communications with Health-Care Providers. |t Communications with Medicare Beneficiaries. |t Opportunities to Use E-Mail. |t Implementation Opportunities and Challenges. |t A Way Forward -- |g Chapter Four. |t Case Study: California's Employment Development Department and Its Unemployment Insurance Program. |t Study Procedures. |t Background and Pressures for Change. |t Communications Related to UI Claims. |t Opportunities to Use E-Mail. |t Implementation Prospects and Challenges -- |g Chapter Five. |t Security and Related Technical Issues. |t Need for Secure Communication. |t Elements of Secure Communication. |t Public Key Encryption and Infrastructure. |t Some Security-Related Issues to Be Resolved. |t Getting from Here to There -- |g Chapter Six. |t Citizens, Computers, and Connectivity: A Review of Trends. |t Reviewing Current Trends. |t Conclusions -- |g Chapter Seven. |t Conclusions, Observations, and Recommendations. |t The Case for E-Mail. |t Some Operational Concerns. |t Reaching the "Unwired". |t Government's Role -- |g Appendix. |g A. |t Additional Information on Citizens, Computers, and Connectivity. |g B. |t Where to Contact the Government. |
| 520 | |a In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study | ||
| 506 | |3 Use copy |f Restrictions unspecified |2 star |5 MiAaHDL | ||
| 533 | |a Electronic reproduction. |b [Place of publication not identified] : |c HathiTrust Digital Library, |d 2010. |5 MiAaHDL | ||
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| 700 | 1 | |a Bikson, Tora K., |d 1940- |1 https://id.oclc.org/worldcat/entity/E39PCjMvj8XQKhcj7H97WyPMCP |0 http://id.loc.gov/authorities/names/n78072857 | |
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| adam_text | |
| any_adam_object | |
| author | Neu, C. R. (Carl Richard), 1949- |
| author2 | Anderson, Robert H. (Robert Helms), 1939- Bikson, Tora K., 1940- |
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| contents | Introduction. An Unfinished Revolution. Why E-Mail?. Why Not E-Mail. A Special Role for Government?. The Plan of This Report -- The Medium and The Messages: Noteworthy Features. Message Types. Survey of Official State Uses of E-Mail. Discussion -- Case Study: The Health Care Financing Administration and The Medicare Program. Communications with Health-Care Providers. Communications with Medicare Beneficiaries. Opportunities to Use E-Mail. Implementation Opportunities and Challenges. A Way Forward -- Case Study: California's Employment Development Department and Its Unemployment Insurance Program. Study Procedures. Background and Pressures for Change. Communications Related to UI Claims. Implementation Prospects and Challenges -- Security and Related Technical Issues. Need for Secure Communication. Elements of Secure Communication. Public Key Encryption and Infrastructure. Some Security-Related Issues to Be Resolved. Getting from Here to There -- Citizens, Computers, and Connectivity: A Review of Trends. Reviewing Current Trends. Conclusions -- Conclusions, Observations, and Recommendations. The Case for E-Mail. Some Operational Concerns. Reaching the "Unwired". Government's Role -- Additional Information on Citizens, Computers, and Connectivity. Where to Contact the Government. |
| ctrlnum | (OCoLC)47009259 |
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| dewey-ones | 384 - Communications |
| dewey-raw | 384.3/4 |
| dewey-search | 384.3/4 |
| dewey-sort | 3384.3 14 |
| dewey-tens | 380 - Commerce, communications, transportation |
| discipline | Wirtschaftswissenschaften |
| format | Electronic eBook |
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| geographic_facet | États-Unis Administration Systèmes de communication. United States |
| id | ZDB-4-EBA-ocm47009259 |
| illustrated | Illustrated |
| indexdate | 2024-11-27T13:15:12Z |
| institution | BVB |
| isbn | 0585360642 9780585360645 9780833043467 0833043463 9780833027542 0833027549 |
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| spelling | Neu, C. R. (Carl Richard), 1949- https://id.oclc.org/worldcat/entity/E39PCjF3VfjYkftTpyJwqjKGHC http://id.loc.gov/authorities/names/n79123705 Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson. Santa Monica, CA : RAND, 1999. 1 online resource (xxx, 200 pages) : illustrations text txt rdacontent computer c rdamedia online resource cr rdacarrier polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 data file Includes bibliographical references. Chapter One. Introduction. An Unfinished Revolution. Why E-Mail?. Why Not E-Mail. A Special Role for Government?. The Plan of This Report -- Chapter Two. The Medium and The Messages: Noteworthy Features. Message Types. Survey of Official State Uses of E-Mail. Discussion -- Chapter Three. Case Study: The Health Care Financing Administration and The Medicare Program. Communications with Health-Care Providers. Communications with Medicare Beneficiaries. Opportunities to Use E-Mail. Implementation Opportunities and Challenges. A Way Forward -- Chapter Four. Case Study: California's Employment Development Department and Its Unemployment Insurance Program. Study Procedures. Background and Pressures for Change. Communications Related to UI Claims. Opportunities to Use E-Mail. Implementation Prospects and Challenges -- Chapter Five. Security and Related Technical Issues. Need for Secure Communication. Elements of Secure Communication. Public Key Encryption and Infrastructure. Some Security-Related Issues to Be Resolved. Getting from Here to There -- Chapter Six. Citizens, Computers, and Connectivity: A Review of Trends. Reviewing Current Trends. Conclusions -- Chapter Seven. Conclusions, Observations, and Recommendations. The Case for E-Mail. Some Operational Concerns. Reaching the "Unwired". Government's Role -- Appendix. A. Additional Information on Citizens, Computers, and Connectivity. B. Where to Contact the Government. In 1995, RAND published a book exploring the feasibility and societal implications of providing "universal" access to electronic mail within the United States (Robert H. Anderson et al., Universal Access to E-Mail: Feasibility and Societal Implications, MR-650-MF). Among the nine policy conclusions and recommendations in that report were these: It is critical that electronic mail be a basic service in a national information infrastructure; it is important to reduce the increasing gaps in access to basic electronic information services, specifically, access to electronic mail services; there are no fundamental technical barriers to providing universal access to electronic mail services. This book explores the possibility for expanded citizen-government personalized electronic communication. Of particular interest are interactions between government agencies and individual citizens--interactions involving personal information, iterated communications between an individual and a government agency, and the use of a personal electronic mailbox for the individual. It provides an informal survey of current state uses of such communication, supplemented by two case studies of potential use. It also uses 1997 Current Population Survey data to update the electronic access trends in the United States that were highlighted in the 1995 study Use copy Restrictions unspecified star MiAaHDL Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL Print version record. English. Administrative agencies United States Communication systems. Executive departments United States Communication systems. Electronic mail systems United States. Ministères États-Unis Systèmes de communication. Courrier électronique États-Unis. États-Unis Administration Systèmes de communication. COMPUTERS System Administration Email Administration. bisacsh Administrative agencies Communication systems fast Electronic mail systems fast Executive departments Communication systems fast United States fast https://id.oclc.org/worldcat/entity/E39PBJtxgQXMWqmjMjjwXRHgrq Anderson, Robert H. (Robert Helms), 1939- https://id.oclc.org/worldcat/entity/E39PCjwhvX4QvYpw4mwpWqJGpd http://id.loc.gov/authorities/names/n78093608 Bikson, Tora K., 1940- https://id.oclc.org/worldcat/entity/E39PCjMvj8XQKhcj7H97WyPMCP http://id.loc.gov/authorities/names/n78072857 has work: Sending your government a message (Text) https://id.oclc.org/worldcat/entity/E39PCH7bhx3p9KvBJ6YHhpRX8d https://id.oclc.org/worldcat/ontology/hasWork Print version: Neu, C.R. (Carl Richard), 1949- Sending your government a message. Santa Monica, CA : RAND, 1999 0833027549 (DLC) 99037564 (OCoLC)41641414 FWS01 ZDB-4-EBA FWS_PDA_EBA https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48001 Volltext |
| spellingShingle | Neu, C. R. (Carl Richard), 1949- Sending your government a message : e-mail communication between citizens and government / Introduction. An Unfinished Revolution. Why E-Mail?. Why Not E-Mail. A Special Role for Government?. The Plan of This Report -- The Medium and The Messages: Noteworthy Features. Message Types. Survey of Official State Uses of E-Mail. Discussion -- Case Study: The Health Care Financing Administration and The Medicare Program. Communications with Health-Care Providers. Communications with Medicare Beneficiaries. Opportunities to Use E-Mail. Implementation Opportunities and Challenges. A Way Forward -- Case Study: California's Employment Development Department and Its Unemployment Insurance Program. Study Procedures. Background and Pressures for Change. Communications Related to UI Claims. Implementation Prospects and Challenges -- Security and Related Technical Issues. Need for Secure Communication. Elements of Secure Communication. Public Key Encryption and Infrastructure. Some Security-Related Issues to Be Resolved. Getting from Here to There -- Citizens, Computers, and Connectivity: A Review of Trends. Reviewing Current Trends. Conclusions -- Conclusions, Observations, and Recommendations. The Case for E-Mail. Some Operational Concerns. Reaching the "Unwired". Government's Role -- Additional Information on Citizens, Computers, and Connectivity. Where to Contact the Government. Administrative agencies United States Communication systems. Executive departments United States Communication systems. Electronic mail systems United States. Ministères États-Unis Systèmes de communication. Courrier électronique États-Unis. COMPUTERS System Administration Email Administration. bisacsh Administrative agencies Communication systems fast Electronic mail systems fast Executive departments Communication systems fast |
| title | Sending your government a message : e-mail communication between citizens and government / |
| title_alt | Introduction. An Unfinished Revolution. Why E-Mail?. Why Not E-Mail. A Special Role for Government?. The Plan of This Report -- The Medium and The Messages: Noteworthy Features. Message Types. Survey of Official State Uses of E-Mail. Discussion -- Case Study: The Health Care Financing Administration and The Medicare Program. Communications with Health-Care Providers. Communications with Medicare Beneficiaries. Opportunities to Use E-Mail. Implementation Opportunities and Challenges. A Way Forward -- Case Study: California's Employment Development Department and Its Unemployment Insurance Program. Study Procedures. Background and Pressures for Change. Communications Related to UI Claims. Implementation Prospects and Challenges -- Security and Related Technical Issues. Need for Secure Communication. Elements of Secure Communication. Public Key Encryption and Infrastructure. Some Security-Related Issues to Be Resolved. Getting from Here to There -- Citizens, Computers, and Connectivity: A Review of Trends. Reviewing Current Trends. Conclusions -- Conclusions, Observations, and Recommendations. The Case for E-Mail. Some Operational Concerns. Reaching the "Unwired". Government's Role -- Additional Information on Citizens, Computers, and Connectivity. Where to Contact the Government. |
| title_auth | Sending your government a message : e-mail communication between citizens and government / |
| title_exact_search | Sending your government a message : e-mail communication between citizens and government / |
| title_full | Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson. |
| title_fullStr | Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson. |
| title_full_unstemmed | Sending your government a message : e-mail communication between citizens and government / C. Richard Neu, Robert H. Anderson, Tora K. Bikson. |
| title_short | Sending your government a message : |
| title_sort | sending your government a message e mail communication between citizens and government |
| title_sub | e-mail communication between citizens and government / |
| topic | Administrative agencies United States Communication systems. Executive departments United States Communication systems. Electronic mail systems United States. Ministères États-Unis Systèmes de communication. Courrier électronique États-Unis. COMPUTERS System Administration Email Administration. bisacsh Administrative agencies Communication systems fast Electronic mail systems fast Executive departments Communication systems fast |
| topic_facet | Administrative agencies United States Communication systems. Executive departments United States Communication systems. Electronic mail systems United States. Ministères États-Unis Systèmes de communication. Courrier électronique États-Unis. États-Unis Administration Systèmes de communication. COMPUTERS System Administration Email Administration. Administrative agencies Communication systems Electronic mail systems Executive departments Communication systems United States |
| url | https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&AN=48001 |
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