The impact of AI on the workplace: Evidence from OECD case studies of AI implementation:
How artificial intelligence (AI) will impact workplaces is a central question for the future of work, with potentially significant implications for jobs, productivity, and worker well-being. Yet, knowledge gaps remain in terms of how firms, workers, and worker representatives are adapting. This stud...
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Paris
OECD Publishing
2023
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Schriftenreihe: | OECD Social, Employment and Migration Working Papers
no.289 |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | How artificial intelligence (AI) will impact workplaces is a central question for the future of work, with potentially significant implications for jobs, productivity, and worker well-being. Yet, knowledge gaps remain in terms of how firms, workers, and worker representatives are adapting. This study addresses these gaps through a qualitative approach. It is based on nearly 100 case studies of the impacts of AI technologies on workplaces in the manufacturing and finance sectors of eight OECD countries. The study shows that, to date, job reorganisation appears more prevalent than job displacement, with automation prompting the reorientation of jobs towards tasks in which humans have a comparative advantage. Job quality improvements associated with AI - reductions in tedium, greater worker engagement, and improved physical safety - may be its strongest endorsement from a worker perspective. The study also highlights challenges - skill requirements and reports of increased work intensity - underscoring the need for policies to ensure that AI technologies benefit everyone. |
Beschreibung: | 1 Online-Ressource (114 p.) 21 x 28cm. |
DOI: | 10.1787/2247ce58-en |
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spelling | Milanez, Anna VerfasserIn aut The impact of AI on the workplace: Evidence from OECD case studies of AI implementation Anna, Milanez Paris OECD Publishing 2023 1 Online-Ressource (114 p.) 21 x 28cm. Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier OECD Social, Employment and Migration Working Papers no.289 How artificial intelligence (AI) will impact workplaces is a central question for the future of work, with potentially significant implications for jobs, productivity, and worker well-being. Yet, knowledge gaps remain in terms of how firms, workers, and worker representatives are adapting. This study addresses these gaps through a qualitative approach. It is based on nearly 100 case studies of the impacts of AI technologies on workplaces in the manufacturing and finance sectors of eight OECD countries. The study shows that, to date, job reorganisation appears more prevalent than job displacement, with automation prompting the reorientation of jobs towards tasks in which humans have a comparative advantage. Job quality improvements associated with AI - reductions in tedium, greater worker engagement, and improved physical safety - may be its strongest endorsement from a worker perspective. The study also highlights challenges - skill requirements and reports of increased work intensity - underscoring the need for policies to ensure that AI technologies benefit everyone. Employment Social Issues/Migration/Health FWS01 ZDB-13-SOC FWS_PDA_SOC https://doi.org/10.1787/2247ce58-en Volltext |
spellingShingle | Milanez, Anna The impact of AI on the workplace: Evidence from OECD case studies of AI implementation Employment Social Issues/Migration/Health |
title | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation |
title_auth | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation |
title_exact_search | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation |
title_full | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation Anna, Milanez |
title_fullStr | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation Anna, Milanez |
title_full_unstemmed | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation Anna, Milanez |
title_short | The impact of AI on the workplace: Evidence from OECD case studies of AI implementation |
title_sort | impact of ai on the workplace evidence from oecd case studies of ai implementation |
topic | Employment Social Issues/Migration/Health |
topic_facet | Employment Social Issues/Migration/Health |
url | https://doi.org/10.1787/2247ce58-en |
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