Public communication trends after COVID-19: Innovative practices across the OECD and in four Southeast Asian countries
Reflecting on the experiences of responding to the COVID-19 pandemic, this OECD working paper illustrates selected international trends that are driving innovation in the practice of public communication across the OECD to make it more inclusive, responsive and compelling. These include advanced use...
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Weitere Verfasser: | , , |
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Paris
OECD Publishing
2022
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Schriftenreihe: | OECD Working Papers on Public Governance
no.55 |
Schlagworte: | |
Online-Zugang: | Volltext |
Zusammenfassung: | Reflecting on the experiences of responding to the COVID-19 pandemic, this OECD working paper illustrates selected international trends that are driving innovation in the practice of public communication across the OECD to make it more inclusive, responsive and compelling. These include advanced uses of "big data" and analytics to power precise, targeted communication, collaboration with trusted third-party messengers in diverse communities, and the application of behavioural insights (BI) to communication. In turn, these trends can help promote the use of public communication for policy, openness and dialogue. The paper reflects on the implications of these international trends for four countries in Southeast Asia, namely Indonesia, Malaysia, Singapore and Thailand. It looks at local lessons from the pandemic response and identifies avenues for adopting global good practices more widely. The paper focuses on a set of institutional prerequisites, including fostering a culture of innovation in public communication mandates and approaches, ensuring access to specialised skillsets, and strengthening ethical guidance in the use of new technologies and BI. |
Beschreibung: | 1 Online-Ressource (71 p.) 21 x 28cm. |
DOI: | 10.1787/cb4de393-en |
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author | Alfonsi, Carlotta |
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spelling | Alfonsi, Carlotta VerfasserIn aut Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries Carlotta, Alfonsi ... [et al] Paris OECD Publishing 2022 1 Online-Ressource (71 p.) 21 x 28cm. Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier OECD Working Papers on Public Governance no.55 Reflecting on the experiences of responding to the COVID-19 pandemic, this OECD working paper illustrates selected international trends that are driving innovation in the practice of public communication across the OECD to make it more inclusive, responsive and compelling. These include advanced uses of "big data" and analytics to power precise, targeted communication, collaboration with trusted third-party messengers in diverse communities, and the application of behavioural insights (BI) to communication. In turn, these trends can help promote the use of public communication for policy, openness and dialogue. The paper reflects on the implications of these international trends for four countries in Southeast Asia, namely Indonesia, Malaysia, Singapore and Thailand. It looks at local lessons from the pandemic response and identifies avenues for adopting global good practices more widely. The paper focuses on a set of institutional prerequisites, including fostering a culture of innovation in public communication mandates and approaches, ensuring access to specialised skillsets, and strengthening ethical guidance in the use of new technologies and BI. Governance Indonesia Malaysia Singapore Thailand Varazzani, Chiara MitwirkendeR ctb Hui Yan Tan, Ethel MitwirkendeR ctb Sullivan-Paul, Michaela MitwirkendeR ctb FWS01 ZDB-13-SOC FWS_PDA_SOC https://doi.org/10.1787/cb4de393-en Volltext |
spellingShingle | Alfonsi, Carlotta Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries Governance Indonesia Malaysia Singapore Thailand |
title | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries |
title_auth | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries |
title_exact_search | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries |
title_full | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries Carlotta, Alfonsi ... [et al] |
title_fullStr | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries Carlotta, Alfonsi ... [et al] |
title_full_unstemmed | Public communication trends after COVID-19 Innovative practices across the OECD and in four Southeast Asian countries Carlotta, Alfonsi ... [et al] |
title_short | Public communication trends after COVID-19 |
title_sort | public communication trends after covid 19 innovative practices across the oecd and in four southeast asian countries |
title_sub | Innovative practices across the OECD and in four Southeast Asian countries |
topic | Governance Indonesia Malaysia Singapore Thailand |
topic_facet | Governance Indonesia Malaysia Singapore Thailand |
url | https://doi.org/10.1787/cb4de393-en |
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