APA-Zitierstil (7. Ausg.)

Baredes, B. (2022). Serving citizens: Measuring the performance of services for a better user experience. OECD Publishing.

Chicago-Zitierstil (17. Ausg.)

Baredes, Barbara. Serving Citizens: Measuring the Performance of Services for a Better User Experience. Paris: OECD Publishing, 2022.

MLA-Zitierstil (9. Ausg.)

Baredes, Barbara. Serving Citizens: Measuring the Performance of Services for a Better User Experience. OECD Publishing, 2022.

Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.