Customer experience 3.0: high-profit strategies in the age of techno service
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
[Erscheinungsort nicht ermittelbar]
Harper Collins Leadership
[2024]
|
| Subjects: | |
| Item Description: | Auf dem Cover: Completely revised and updated Auf dem Cover: Foreword by Rick DuFresne, Toyota Motor Sales, USA |
| Physical Description: | xi, 268 pages 24 cm |
| ISBN: | 9781400231072 |
Staff View
MARC
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Record in the Search Index
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| adam_text | |
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| author | Goodman, John A. North, Peter |
| author_facet | Goodman, John A. North, Peter |
| author_role | aut aut |
| author_sort | Goodman, John A. |
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| building | Verbundindex |
| bvnumber | BV050220330 |
| callnumber-first | H - Social Science |
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| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 620 |
| ctrlnum | (OCoLC)1518391421 (DE-599)BVBBV050220330 |
| dewey-full | 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.8/12 |
| dewey-search | 658.8/12 |
| dewey-sort | 3658.8 212 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV050220330 |
| illustrated | Not Illustrated |
| indexdate | 2025-05-23T16:05:25Z |
| institution | BVB |
| isbn | 9781400231072 |
| language | English |
| lccn | 014004639 |
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| oclc_num | 1518391421 |
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| owner | DE-573 |
| owner_facet | DE-573 |
| physical | xi, 268 pages 24 cm |
| publishDate | 2024 |
| publishDateSearch | 2024 |
| publishDateSort | 2024 |
| publisher | Harper Collins Leadership |
| record_format | marc |
| spelling | Goodman, John A. Verfasser aut Customer experience 3.0 high-profit strategies in the age of techno service John A. Goodman [Erscheinungsort nicht ermittelbar] Harper Collins Leadership [2024] xi, 268 pages 24 cm txt rdacontent n rdamedia nc rdacarrier Auf dem Cover: Completely revised and updated Auf dem Cover: Foreword by Rick DuFresne, Toyota Motor Sales, USA Customer services Customer services Technological innovations Customer relations Kundenbindung (DE-588)4384508-3 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Kundendienst (DE-588)4135134-4 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 s Kundendienst (DE-588)4135134-4 s DE-604 Kundenorientierung (DE-588)4316837-1 s Kundenbindung (DE-588)4384508-3 s North, Peter Verfasser aut Erscheint auch als Online-Ausgabe 978-0-8144-3389-8 |
| spellingShingle | Goodman, John A. North, Peter Customer experience 3.0 high-profit strategies in the age of techno service Customer services Customer services Technological innovations Customer relations Kundenbindung (DE-588)4384508-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenorientierung (DE-588)4316837-1 gnd Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4384508-3 (DE-588)4326109-7 (DE-588)4316837-1 (DE-588)4135134-4 |
| title | Customer experience 3.0 high-profit strategies in the age of techno service |
| title_auth | Customer experience 3.0 high-profit strategies in the age of techno service |
| title_exact_search | Customer experience 3.0 high-profit strategies in the age of techno service |
| title_full | Customer experience 3.0 high-profit strategies in the age of techno service John A. Goodman |
| title_fullStr | Customer experience 3.0 high-profit strategies in the age of techno service John A. Goodman |
| title_full_unstemmed | Customer experience 3.0 high-profit strategies in the age of techno service John A. Goodman |
| title_short | Customer experience 3.0 |
| title_sort | customer experience 3 0 high profit strategies in the age of techno service |
| title_sub | high-profit strategies in the age of techno service |
| topic | Customer services Customer services Technological innovations Customer relations Kundenbindung (DE-588)4384508-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Kundenorientierung (DE-588)4316837-1 gnd Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Customer services Customer services Technological innovations Customer relations Kundenbindung Beziehungsmanagement Kundenorientierung Kundendienst |
| work_keys_str_mv | AT goodmanjohna customerexperience30highprofitstrategiesintheageoftechnoservice AT northpeter customerexperience30highprofitstrategiesintheageoftechnoservice |