APA-Zitierstil (7. Ausg.)

Goodman, J. A., & North, P. (2024). Customer experience 3.0: High-profit strategies in the age of techno service. Harper Collins Leadership.

Chicago-Zitierstil (17. Ausg.)

Goodman, John A., und Peter North. Customer Experience 3.0: High-profit Strategies in the Age of Techno Service. [Erscheinungsort nicht ermittelbar]: Harper Collins Leadership, 2024.

MLA-Zitierstil (9. Ausg.)

Goodman, John A., und Peter North. Customer Experience 3.0: High-profit Strategies in the Age of Techno Service. Harper Collins Leadership, 2024.