Customer service marketing: managing the customer experience
Saved in:
| Main Authors: | , |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
London ; New York
Routledge
2023
|
| Subjects: | |
| Online Access: | DE-739 Volltext |
| Physical Description: | 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme |
| ISBN: | 9780429263965 |
| DOI: | 10.4324/9780429263965 |
Staff View
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| id | DE-604.BV050205993 |
| illustrated | Illustrated |
| indexdate | 2025-03-31T18:14:15Z |
| institution | BVB |
| isbn | 9780429263965 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035541253 |
| oclc_num | 1510749130 |
| open_access_boolean | |
| owner | DE-739 |
| owner_facet | DE-739 |
| physical | 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme |
| psigel | ZDB-7-HUS ZDB-7-HUS UPA_PDA_HUS_Kauf2024 |
| publishDate | 2023 |
| publishDateSearch | 2023 |
| publishDateSort | 2023 |
| publisher | Routledge |
| record_format | marc |
| spelling | Torres, Edwin N. Verfasser (DE-588)1336124350 aut Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang London ; New York Routledge 2023 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme txt rdacontent c rdamedia cr rdacarrier Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast Zhang, Tingting (Christina) Verfasser (DE-588)1140927302 aut Erscheint auch als Druck-Ausgabe, Paperback 978-0-367-20893-6 Erscheint auch als Druck-Ausgabe, Hardcover 978-0-367-20892-9 https://doi.org/10.4324/9780429263965 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Torres, Edwin N. Zhang, Tingting (Christina) Customer service marketing managing the customer experience Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast |
| title | Customer service marketing managing the customer experience |
| title_auth | Customer service marketing managing the customer experience |
| title_exact_search | Customer service marketing managing the customer experience |
| title_full | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
| title_fullStr | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
| title_full_unstemmed | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
| title_short | Customer service marketing |
| title_sort | customer service marketing managing the customer experience |
| title_sub | managing the customer experience |
| topic | Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast |
| topic_facet | Customer services Consumer satisfaction Marketing |
| url | https://doi.org/10.4324/9780429263965 |
| work_keys_str_mv | AT torresedwinn customerservicemarketingmanagingthecustomerexperience AT zhangtingtingchristina customerservicemarketingmanagingthecustomerexperience |