Customer service marketing: managing the customer experience
Gespeichert in:
Hauptverfasser: | , |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
London ; New York
Routledge
2023
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Schlagworte: | |
Online-Zugang: | DE-739 Volltext |
Beschreibung: | 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme |
ISBN: | 9780429263965 |
DOI: | 10.4324/9780429263965 |
Internformat
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300 | |a 1 Online-Ressource (x, 277 Seiten) |b Illustrationen, Diagramme | ||
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650 | 4 | |a Customer services | |
650 | 4 | |a Consumer satisfaction | |
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Datensatz im Suchindex
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adam_text | |
any_adam_object | |
author | Torres, Edwin N. Zhang, Tingting (Christina) |
author_GND | (DE-588)1336124350 (DE-588)1140927302 |
author_facet | Torres, Edwin N. Zhang, Tingting (Christina) |
author_role | aut aut |
author_sort | Torres, Edwin N. |
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discipline | Wirtschaftswissenschaften |
doi_str_mv | 10.4324/9780429263965 |
format | Electronic eBook |
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id | DE-604.BV050205993 |
illustrated | Illustrated |
indexdate | 2025-03-31T18:14:15Z |
institution | BVB |
isbn | 9780429263965 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035541253 |
oclc_num | 1510749130 |
open_access_boolean | |
owner | DE-739 |
owner_facet | DE-739 |
physical | 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme |
psigel | ZDB-7-HUS ZDB-7-HUS UPA_PDA_HUS_Kauf2024 |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | Routledge |
record_format | marc |
spelling | Torres, Edwin N. Verfasser (DE-588)1336124350 aut Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang London ; New York Routledge 2023 1 Online-Ressource (x, 277 Seiten) Illustrationen, Diagramme txt rdacontent c rdamedia cr rdacarrier Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast Zhang, Tingting (Christina) Verfasser (DE-588)1140927302 aut Erscheint auch als Druck-Ausgabe, Paperback 978-0-367-20893-6 Erscheint auch als Druck-Ausgabe, Hardcover 978-0-367-20892-9 https://doi.org/10.4324/9780429263965 Verlag URL des Erstveröffentlichers Volltext |
spellingShingle | Torres, Edwin N. Zhang, Tingting (Christina) Customer service marketing managing the customer experience Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast |
title | Customer service marketing managing the customer experience |
title_auth | Customer service marketing managing the customer experience |
title_exact_search | Customer service marketing managing the customer experience |
title_full | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
title_fullStr | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
title_full_unstemmed | Customer service marketing managing the customer experience Edwin N. Torres and Tingting Zhang |
title_short | Customer service marketing |
title_sort | customer service marketing managing the customer experience |
title_sub | managing the customer experience |
topic | Customer services Consumer satisfaction Marketing Consumer satisfaction fast Customer services fast Marketing fast |
topic_facet | Customer services Consumer satisfaction Marketing |
url | https://doi.org/10.4324/9780429263965 |
work_keys_str_mv | AT torresedwinn customerservicemarketingmanagingthecustomerexperience AT zhangtingtingchristina customerservicemarketingmanagingthecustomerexperience |