Confronting the Bull Shark: Identifying and Preparing for Catastrophic Organizational Events
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York
Business Expert Press
2025
|
| Ausgabe: | 1st ed |
| Online-Zugang: | DE-2070s |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 Online-Ressource (158 Seiten) |
| ISBN: | 9781637427514 |
Internformat
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV050174143 | ||
| 003 | DE-604 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 250219s2025 xx o|||| 00||| eng d | ||
| 020 | |a 9781637427514 |9 978-1-63742-751-4 | ||
| 035 | |a (ZDB-30-PQE)EBC31628582 | ||
| 035 | |a (ZDB-30-PAD)EBC31628582 | ||
| 035 | |a (ZDB-89-EBL)EBL31628582 | ||
| 035 | |a (OCoLC)1482264545 | ||
| 035 | |a (DE-599)BVBBV050174143 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-2070s | ||
| 100 | 1 | |a Barr, Edward |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Confronting the Bull Shark |b Identifying and Preparing for Catastrophic Organizational Events |
| 250 | |a 1st ed | ||
| 264 | 1 | |a New York |b Business Expert Press |c 2025 | |
| 264 | 4 | |c ©2025 | |
| 300 | |a 1 Online-Ressource (158 Seiten) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Description based on publisher supplied metadata and other sources | ||
| 505 | 8 | |a Front cover -- Half title -- Title -- Copyright -- Description -- Contents -- Preface -- Acknowledgments -- Introduction -- What Exactly Is a Bull Shark? -- THIS MAY BE MORE THAN YOU EVER WANTED TO KNOW ABOUT SHARKS! -- How Terrible Is a Real Bull Shark Event? -- PART 1 Bull Shark Events -- CHAPTER 1 Losing a Fetus -- A Bull Shark Crisis Story-"We Lost a Fetus!" -- "They Lost My Baby" -- "Monkey Business at Mercy" -- Is It a Monkey Fetus or a Human Fetus? -- Post Script (PS) -- Post Post Script (PPS) -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 2 Falling Buildings -- You've Got to Respond Quickly -- A Bull Shark Crisis Story-"The Building's Falling!" -- "Don't Say Anything to the Media" -- "Don't Tell Anyone I Told You" -- In the End -- The Bottom Line -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 3 Nuns Play "Miami Vice" -- Bull Shark Crisis Story-Nuns Play Miami Vice -- The CEO Can Make or Break a Crisis -- Could This Crisis Have Been Anticipated? -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 4 Doing a "Peter Pan" -- Bull Shark Crisis Story-"He Did a Peter Pan Right out of This Window" -- But He Was Predicted as a Jumper -- We Needed a Crisis Support Team -- Team Needs -- More Suicides -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 5 A Physician With AIDS -- Create a Plan for Each of Your Most Likely Vulnerabilities -- Break Out the Fire Extinguishers -- Bull Shark Crisis Story-Does Your Physician Have AIDS? -- What Would You Do If the Physician Treating Your Child Had AIDS? -- A Potential PR Nightmare -- How This Situation Should Have Been Prepared For -- The Crisis Team Engages the Crisis Support Team -- What Went Wrong and What Could Have Been Corrected in the AIDS Crisis? -- PART 2 From Prevention to Management to Recovery -- CHAPTER 6 Crisis Defined | |
| 505 | 8 | |a Three Phases of a Crisis -- CHAPTER 7 How to Prevent a Crisis -- Invite -- Meet -- Ask the Right Questions -- How Do We Reduce Risk? -- Other Questions -- Listen -- Listening Is an Overlooked Skill -- Act -- Study Past Crises -- The Tylenol Crisis -- Danger and Opportunity -- This Is What We Believe -- What Can You Learn From Other's Tragedies? -- It Takes Imagination -- Take the Exxon Valdez for Instance -- Then There Was the Deepwater Spill -- What Can You Learn-Prepare the CEO! -- CHAPTER 8 Learn to "Race!" -- Respond. Assess. Communicate. Evaluate -- DO THESE THINGS -- Respond -- Assess -- Communicate -- Know What Good Communication Means -- Evaluate -- Run a Drill -- How Do You Run a Drill? -- Create a Situation -- Limit Time and Contact -- Respond -- Evaluate Response -- Determine What Worked and What Didn't -- Fix Those That Didn't Work -- Plan Another Drill -- What Else Did You Learn? -- CHAPTER 9 Management-How to Navigate Through Crises in Real Time -- Respond -- Assess the Situation -- Contain the Situation -- Communicate-Communicate-Communicate -- Be Present -- Visit the Site -- Care About What You See -- CHAPTER 10 Expect Anything to Happen and Plan for It -- Who Would Have Thought? -- What Are Your Bull Sharks? How Do You Surface Them? -- These Organizations Can Expect Crises -- Sh*t Will Happen to Small Companies as Well as Big Ones -- Case in Point -- What Went Wrong and What Could Have Been Corrected in the Crisis? -- No Fat People Allowed -- Antisemitism at the Local Level -- "Turn Around, Don't Drown" -- FCK! -- The Bomb in the Car on the Campus-A Crisis Averted -- Ocean Gate -- CHAPTER 11 Use This Guide to Surface Your Bull Sharks and Plan for Them -- Other Important Considerations for Surfacing Bull Sharks -- Some Crazy Thinking -- Why Can't We Anticipate Crises? -- Piracy on the High Seas -- Munich | |
| 505 | 8 | |a Attack on the Olympic Village -- CHAPTER 12 Communication Is Crucial -- Target Audiences -- Key Messages -- Ancillary Messages -- Background Materials -- Tips for the CEO When Addressing the Media -- Use Storytelling -- CHAPTER 13 What Makes News? -- Know How to Work With the Media -- Know How to Act With the Media -- Some Media Tips -- The "Do Not Do" List -- CHAPTER 14 Handle Social Media -- Social Media Can Help or Harm -- A Bull Shark Event? -- Navigate Social Media Properly During a Crisis -- 1. Know Your Audience -- 2. Listen to Your Audience -- 3. Plan Ahead -- 4. Show Empathy and Build Trust -- 5. Create a Crisis Communication Policy -- 6. Use Different Formats -- The Boeing 737 Max Crisis -- Let's Take a Look at This Crisis and the Boeing Response -- CHAPTER 15 Consider the Differences in Cultures With Multicultural Companies -- CHAPTER 16 Can You Use AI in a Crisis? -- Some Rules of Usage -- CHAPTER 17 Can Humor Be Used to Defuse a Crisis? -- A Crisis Is an Emotional Powder Keg -- Sixty-Nine Percent of Businesses Are "Smoldering" -- Remember -- More Communication Issues to Consider -- How Will You Respond to a Crisis in a Hybrid Working Environment? -- CHAPTER 18 Recovery-What Do We Do Now? -- How Does an Organization Recover From a Major Crisis? -- Communicate Aggressively -- Admit Your Mistakes -- Fix Your Own House -- Learn From Your Mistakes -- Jump-Start Your Planning -- Hire a Third Party -- Review -- Put the Crisis in Context -- All Face Crises. Few Face Bull Sharks -- About the Author -- Index -- OTHER TITLES IN THE HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL BEHAVIOR COLLECTION -- Concise and Applied Business Books -- Back cover | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Barr, Edward |t Confronting the Bull Shark |d New York : Business Expert Press,c2025 |z 9781637427507 |
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-035510023 | |
| 966 | e | |u https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=31628582 |l DE-2070s |p ZDB-30-PQE |q HWR_PDA_PQE |x Aggregator |3 Volltext | |
Datensatz im Suchindex
| _version_ | 1824508694053781505 |
|---|---|
| adam_text | |
| any_adam_object | |
| author | Barr, Edward |
| author_facet | Barr, Edward |
| author_role | aut |
| author_sort | Barr, Edward |
| author_variant | e b eb |
| building | Verbundindex |
| bvnumber | BV050174143 |
| contents | Front cover -- Half title -- Title -- Copyright -- Description -- Contents -- Preface -- Acknowledgments -- Introduction -- What Exactly Is a Bull Shark? -- THIS MAY BE MORE THAN YOU EVER WANTED TO KNOW ABOUT SHARKS! -- How Terrible Is a Real Bull Shark Event? -- PART 1 Bull Shark Events -- CHAPTER 1 Losing a Fetus -- A Bull Shark Crisis Story-"We Lost a Fetus!" -- "They Lost My Baby" -- "Monkey Business at Mercy" -- Is It a Monkey Fetus or a Human Fetus? -- Post Script (PS) -- Post Post Script (PPS) -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 2 Falling Buildings -- You've Got to Respond Quickly -- A Bull Shark Crisis Story-"The Building's Falling!" -- "Don't Say Anything to the Media" -- "Don't Tell Anyone I Told You" -- In the End -- The Bottom Line -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 3 Nuns Play "Miami Vice" -- Bull Shark Crisis Story-Nuns Play Miami Vice -- The CEO Can Make or Break a Crisis -- Could This Crisis Have Been Anticipated? -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 4 Doing a "Peter Pan" -- Bull Shark Crisis Story-"He Did a Peter Pan Right out of This Window" -- But He Was Predicted as a Jumper -- We Needed a Crisis Support Team -- Team Needs -- More Suicides -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 5 A Physician With AIDS -- Create a Plan for Each of Your Most Likely Vulnerabilities -- Break Out the Fire Extinguishers -- Bull Shark Crisis Story-Does Your Physician Have AIDS? -- What Would You Do If the Physician Treating Your Child Had AIDS? -- A Potential PR Nightmare -- How This Situation Should Have Been Prepared For -- The Crisis Team Engages the Crisis Support Team -- What Went Wrong and What Could Have Been Corrected in the AIDS Crisis? -- PART 2 From Prevention to Management to Recovery -- CHAPTER 6 Crisis Defined Three Phases of a Crisis -- CHAPTER 7 How to Prevent a Crisis -- Invite -- Meet -- Ask the Right Questions -- How Do We Reduce Risk? -- Other Questions -- Listen -- Listening Is an Overlooked Skill -- Act -- Study Past Crises -- The Tylenol Crisis -- Danger and Opportunity -- This Is What We Believe -- What Can You Learn From Other's Tragedies? -- It Takes Imagination -- Take the Exxon Valdez for Instance -- Then There Was the Deepwater Spill -- What Can You Learn-Prepare the CEO! -- CHAPTER 8 Learn to "Race!" -- Respond. Assess. Communicate. Evaluate -- DO THESE THINGS -- Respond -- Assess -- Communicate -- Know What Good Communication Means -- Evaluate -- Run a Drill -- How Do You Run a Drill? -- Create a Situation -- Limit Time and Contact -- Respond -- Evaluate Response -- Determine What Worked and What Didn't -- Fix Those That Didn't Work -- Plan Another Drill -- What Else Did You Learn? -- CHAPTER 9 Management-How to Navigate Through Crises in Real Time -- Respond -- Assess the Situation -- Contain the Situation -- Communicate-Communicate-Communicate -- Be Present -- Visit the Site -- Care About What You See -- CHAPTER 10 Expect Anything to Happen and Plan for It -- Who Would Have Thought? -- What Are Your Bull Sharks? How Do You Surface Them? -- These Organizations Can Expect Crises -- Sh*t Will Happen to Small Companies as Well as Big Ones -- Case in Point -- What Went Wrong and What Could Have Been Corrected in the Crisis? -- No Fat People Allowed -- Antisemitism at the Local Level -- "Turn Around, Don't Drown" -- FCK! -- The Bomb in the Car on the Campus-A Crisis Averted -- Ocean Gate -- CHAPTER 11 Use This Guide to Surface Your Bull Sharks and Plan for Them -- Other Important Considerations for Surfacing Bull Sharks -- Some Crazy Thinking -- Why Can't We Anticipate Crises? -- Piracy on the High Seas -- Munich Attack on the Olympic Village -- CHAPTER 12 Communication Is Crucial -- Target Audiences -- Key Messages -- Ancillary Messages -- Background Materials -- Tips for the CEO When Addressing the Media -- Use Storytelling -- CHAPTER 13 What Makes News? -- Know How to Work With the Media -- Know How to Act With the Media -- Some Media Tips -- The "Do Not Do" List -- CHAPTER 14 Handle Social Media -- Social Media Can Help or Harm -- A Bull Shark Event? -- Navigate Social Media Properly During a Crisis -- 1. Know Your Audience -- 2. Listen to Your Audience -- 3. Plan Ahead -- 4. Show Empathy and Build Trust -- 5. Create a Crisis Communication Policy -- 6. Use Different Formats -- The Boeing 737 Max Crisis -- Let's Take a Look at This Crisis and the Boeing Response -- CHAPTER 15 Consider the Differences in Cultures With Multicultural Companies -- CHAPTER 16 Can You Use AI in a Crisis? -- Some Rules of Usage -- CHAPTER 17 Can Humor Be Used to Defuse a Crisis? -- A Crisis Is an Emotional Powder Keg -- Sixty-Nine Percent of Businesses Are "Smoldering" -- Remember -- More Communication Issues to Consider -- How Will You Respond to a Crisis in a Hybrid Working Environment? -- CHAPTER 18 Recovery-What Do We Do Now? -- How Does an Organization Recover From a Major Crisis? -- Communicate Aggressively -- Admit Your Mistakes -- Fix Your Own House -- Learn From Your Mistakes -- Jump-Start Your Planning -- Hire a Third Party -- Review -- Put the Crisis in Context -- All Face Crises. Few Face Bull Sharks -- About the Author -- Index -- OTHER TITLES IN THE HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL BEHAVIOR COLLECTION -- Concise and Applied Business Books -- Back cover |
| ctrlnum | (ZDB-30-PQE)EBC31628582 (ZDB-30-PAD)EBC31628582 (ZDB-89-EBL)EBL31628582 (OCoLC)1482264545 (DE-599)BVBBV050174143 |
| edition | 1st ed |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a2200000zc 4500</leader><controlfield tag="001">BV050174143</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">250219s2025 xx o|||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781637427514</subfield><subfield code="9">978-1-63742-751-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PQE)EBC31628582</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PAD)EBC31628582</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-89-EBL)EBL31628582</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1482264545</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV050174143</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-2070s</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Barr, Edward</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Confronting the Bull Shark</subfield><subfield code="b">Identifying and Preparing for Catastrophic Organizational Events</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1st ed</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">New York</subfield><subfield code="b">Business Expert Press</subfield><subfield code="c">2025</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2025</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (158 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Description based on publisher supplied metadata and other sources</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Front cover -- Half title -- Title -- Copyright -- Description -- Contents -- Preface -- Acknowledgments -- Introduction -- What Exactly Is a Bull Shark? -- THIS MAY BE MORE THAN YOU EVER WANTED TO KNOW ABOUT SHARKS! -- How Terrible Is a Real Bull Shark Event? -- PART 1 Bull Shark Events -- CHAPTER 1 Losing a Fetus -- A Bull Shark Crisis Story-"We Lost a Fetus!" -- "They Lost My Baby" -- "Monkey Business at Mercy" -- Is It a Monkey Fetus or a Human Fetus? -- Post Script (PS) -- Post Post Script (PPS) -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 2 Falling Buildings -- You've Got to Respond Quickly -- A Bull Shark Crisis Story-"The Building's Falling!" -- "Don't Say Anything to the Media" -- "Don't Tell Anyone I Told You" -- In the End -- The Bottom Line -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 3 Nuns Play "Miami Vice" -- Bull Shark Crisis Story-Nuns Play Miami Vice -- The CEO Can Make or Break a Crisis -- Could This Crisis Have Been Anticipated? -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 4 Doing a "Peter Pan" -- Bull Shark Crisis Story-"He Did a Peter Pan Right out of This Window" -- But He Was Predicted as a Jumper -- We Needed a Crisis Support Team -- Team Needs -- More Suicides -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 5 A Physician With AIDS -- Create a Plan for Each of Your Most Likely Vulnerabilities -- Break Out the Fire Extinguishers -- Bull Shark Crisis Story-Does Your Physician Have AIDS? -- What Would You Do If the Physician Treating Your Child Had AIDS? -- A Potential PR Nightmare -- How This Situation Should Have Been Prepared For -- The Crisis Team Engages the Crisis Support Team -- What Went Wrong and What Could Have Been Corrected in the AIDS Crisis? -- PART 2 From Prevention to Management to Recovery -- CHAPTER 6 Crisis Defined</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Three Phases of a Crisis -- CHAPTER 7 How to Prevent a Crisis -- Invite -- Meet -- Ask the Right Questions -- How Do We Reduce Risk? -- Other Questions -- Listen -- Listening Is an Overlooked Skill -- Act -- Study Past Crises -- The Tylenol Crisis -- Danger and Opportunity -- This Is What We Believe -- What Can You Learn From Other's Tragedies? -- It Takes Imagination -- Take the Exxon Valdez for Instance -- Then There Was the Deepwater Spill -- What Can You Learn-Prepare the CEO! -- CHAPTER 8 Learn to "Race!" -- Respond. Assess. Communicate. Evaluate -- DO THESE THINGS -- Respond -- Assess -- Communicate -- Know What Good Communication Means -- Evaluate -- Run a Drill -- How Do You Run a Drill? -- Create a Situation -- Limit Time and Contact -- Respond -- Evaluate Response -- Determine What Worked and What Didn't -- Fix Those That Didn't Work -- Plan Another Drill -- What Else Did You Learn? -- CHAPTER 9 Management-How to Navigate Through Crises in Real Time -- Respond -- Assess the Situation -- Contain the Situation -- Communicate-Communicate-Communicate -- Be Present -- Visit the Site -- Care About What You See -- CHAPTER 10 Expect Anything to Happen and Plan for It -- Who Would Have Thought? -- What Are Your Bull Sharks? How Do You Surface Them? -- These Organizations Can Expect Crises -- Sh*t Will Happen to Small Companies as Well as Big Ones -- Case in Point -- What Went Wrong and What Could Have Been Corrected in the Crisis? -- No Fat People Allowed -- Antisemitism at the Local Level -- "Turn Around, Don't Drown" -- FCK! -- The Bomb in the Car on the Campus-A Crisis Averted -- Ocean Gate -- CHAPTER 11 Use This Guide to Surface Your Bull Sharks and Plan for Them -- Other Important Considerations for Surfacing Bull Sharks -- Some Crazy Thinking -- Why Can't We Anticipate Crises? -- Piracy on the High Seas -- Munich</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Attack on the Olympic Village -- CHAPTER 12 Communication Is Crucial -- Target Audiences -- Key Messages -- Ancillary Messages -- Background Materials -- Tips for the CEO When Addressing the Media -- Use Storytelling -- CHAPTER 13 What Makes News? -- Know How to Work With the Media -- Know How to Act With the Media -- Some Media Tips -- The "Do Not Do" List -- CHAPTER 14 Handle Social Media -- Social Media Can Help or Harm -- A Bull Shark Event? -- Navigate Social Media Properly During a Crisis -- 1. Know Your Audience -- 2. Listen to Your Audience -- 3. Plan Ahead -- 4. Show Empathy and Build Trust -- 5. Create a Crisis Communication Policy -- 6. Use Different Formats -- The Boeing 737 Max Crisis -- Let's Take a Look at This Crisis and the Boeing Response -- CHAPTER 15 Consider the Differences in Cultures With Multicultural Companies -- CHAPTER 16 Can You Use AI in a Crisis? -- Some Rules of Usage -- CHAPTER 17 Can Humor Be Used to Defuse a Crisis? -- A Crisis Is an Emotional Powder Keg -- Sixty-Nine Percent of Businesses Are "Smoldering" -- Remember -- More Communication Issues to Consider -- How Will You Respond to a Crisis in a Hybrid Working Environment? -- CHAPTER 18 Recovery-What Do We Do Now? -- How Does an Organization Recover From a Major Crisis? -- Communicate Aggressively -- Admit Your Mistakes -- Fix Your Own House -- Learn From Your Mistakes -- Jump-Start Your Planning -- Hire a Third Party -- Review -- Put the Crisis in Context -- All Face Crises. Few Face Bull Sharks -- About the Author -- Index -- OTHER TITLES IN THE HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL BEHAVIOR COLLECTION -- Concise and Applied Business Books -- Back cover</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Barr, Edward</subfield><subfield code="t">Confronting the Bull Shark</subfield><subfield code="d">New York : Business Expert Press,c2025</subfield><subfield code="z">9781637427507</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-035510023</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=31628582</subfield><subfield code="l">DE-2070s</subfield><subfield code="p">ZDB-30-PQE</subfield><subfield code="q">HWR_PDA_PQE</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV050174143 |
| illustrated | Not Illustrated |
| indexdate | 2025-02-19T17:44:41Z |
| institution | BVB |
| isbn | 9781637427514 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035510023 |
| oclc_num | 1482264545 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 1 Online-Ressource (158 Seiten) |
| psigel | ZDB-30-PQE HWR_PDA_PQE |
| publishDate | 2025 |
| publishDateSearch | 2025 |
| publishDateSort | 2025 |
| publisher | Business Expert Press |
| record_format | marc |
| spelling | Barr, Edward Verfasser aut Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events 1st ed New York Business Expert Press 2025 ©2025 1 Online-Ressource (158 Seiten) txt rdacontent c rdamedia cr rdacarrier Description based on publisher supplied metadata and other sources Front cover -- Half title -- Title -- Copyright -- Description -- Contents -- Preface -- Acknowledgments -- Introduction -- What Exactly Is a Bull Shark? -- THIS MAY BE MORE THAN YOU EVER WANTED TO KNOW ABOUT SHARKS! -- How Terrible Is a Real Bull Shark Event? -- PART 1 Bull Shark Events -- CHAPTER 1 Losing a Fetus -- A Bull Shark Crisis Story-"We Lost a Fetus!" -- "They Lost My Baby" -- "Monkey Business at Mercy" -- Is It a Monkey Fetus or a Human Fetus? -- Post Script (PS) -- Post Post Script (PPS) -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 2 Falling Buildings -- You've Got to Respond Quickly -- A Bull Shark Crisis Story-"The Building's Falling!" -- "Don't Say Anything to the Media" -- "Don't Tell Anyone I Told You" -- In the End -- The Bottom Line -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 3 Nuns Play "Miami Vice" -- Bull Shark Crisis Story-Nuns Play Miami Vice -- The CEO Can Make or Break a Crisis -- Could This Crisis Have Been Anticipated? -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 4 Doing a "Peter Pan" -- Bull Shark Crisis Story-"He Did a Peter Pan Right out of This Window" -- But He Was Predicted as a Jumper -- We Needed a Crisis Support Team -- Team Needs -- More Suicides -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 5 A Physician With AIDS -- Create a Plan for Each of Your Most Likely Vulnerabilities -- Break Out the Fire Extinguishers -- Bull Shark Crisis Story-Does Your Physician Have AIDS? -- What Would You Do If the Physician Treating Your Child Had AIDS? -- A Potential PR Nightmare -- How This Situation Should Have Been Prepared For -- The Crisis Team Engages the Crisis Support Team -- What Went Wrong and What Could Have Been Corrected in the AIDS Crisis? -- PART 2 From Prevention to Management to Recovery -- CHAPTER 6 Crisis Defined Three Phases of a Crisis -- CHAPTER 7 How to Prevent a Crisis -- Invite -- Meet -- Ask the Right Questions -- How Do We Reduce Risk? -- Other Questions -- Listen -- Listening Is an Overlooked Skill -- Act -- Study Past Crises -- The Tylenol Crisis -- Danger and Opportunity -- This Is What We Believe -- What Can You Learn From Other's Tragedies? -- It Takes Imagination -- Take the Exxon Valdez for Instance -- Then There Was the Deepwater Spill -- What Can You Learn-Prepare the CEO! -- CHAPTER 8 Learn to "Race!" -- Respond. Assess. Communicate. Evaluate -- DO THESE THINGS -- Respond -- Assess -- Communicate -- Know What Good Communication Means -- Evaluate -- Run a Drill -- How Do You Run a Drill? -- Create a Situation -- Limit Time and Contact -- Respond -- Evaluate Response -- Determine What Worked and What Didn't -- Fix Those That Didn't Work -- Plan Another Drill -- What Else Did You Learn? -- CHAPTER 9 Management-How to Navigate Through Crises in Real Time -- Respond -- Assess the Situation -- Contain the Situation -- Communicate-Communicate-Communicate -- Be Present -- Visit the Site -- Care About What You See -- CHAPTER 10 Expect Anything to Happen and Plan for It -- Who Would Have Thought? -- What Are Your Bull Sharks? How Do You Surface Them? -- These Organizations Can Expect Crises -- Sh*t Will Happen to Small Companies as Well as Big Ones -- Case in Point -- What Went Wrong and What Could Have Been Corrected in the Crisis? -- No Fat People Allowed -- Antisemitism at the Local Level -- "Turn Around, Don't Drown" -- FCK! -- The Bomb in the Car on the Campus-A Crisis Averted -- Ocean Gate -- CHAPTER 11 Use This Guide to Surface Your Bull Sharks and Plan for Them -- Other Important Considerations for Surfacing Bull Sharks -- Some Crazy Thinking -- Why Can't We Anticipate Crises? -- Piracy on the High Seas -- Munich Attack on the Olympic Village -- CHAPTER 12 Communication Is Crucial -- Target Audiences -- Key Messages -- Ancillary Messages -- Background Materials -- Tips for the CEO When Addressing the Media -- Use Storytelling -- CHAPTER 13 What Makes News? -- Know How to Work With the Media -- Know How to Act With the Media -- Some Media Tips -- The "Do Not Do" List -- CHAPTER 14 Handle Social Media -- Social Media Can Help or Harm -- A Bull Shark Event? -- Navigate Social Media Properly During a Crisis -- 1. Know Your Audience -- 2. Listen to Your Audience -- 3. Plan Ahead -- 4. Show Empathy and Build Trust -- 5. Create a Crisis Communication Policy -- 6. Use Different Formats -- The Boeing 737 Max Crisis -- Let's Take a Look at This Crisis and the Boeing Response -- CHAPTER 15 Consider the Differences in Cultures With Multicultural Companies -- CHAPTER 16 Can You Use AI in a Crisis? -- Some Rules of Usage -- CHAPTER 17 Can Humor Be Used to Defuse a Crisis? -- A Crisis Is an Emotional Powder Keg -- Sixty-Nine Percent of Businesses Are "Smoldering" -- Remember -- More Communication Issues to Consider -- How Will You Respond to a Crisis in a Hybrid Working Environment? -- CHAPTER 18 Recovery-What Do We Do Now? -- How Does an Organization Recover From a Major Crisis? -- Communicate Aggressively -- Admit Your Mistakes -- Fix Your Own House -- Learn From Your Mistakes -- Jump-Start Your Planning -- Hire a Third Party -- Review -- Put the Crisis in Context -- All Face Crises. Few Face Bull Sharks -- About the Author -- Index -- OTHER TITLES IN THE HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL BEHAVIOR COLLECTION -- Concise and Applied Business Books -- Back cover Erscheint auch als Druck-Ausgabe Barr, Edward Confronting the Bull Shark New York : Business Expert Press,c2025 9781637427507 |
| spellingShingle | Barr, Edward Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events Front cover -- Half title -- Title -- Copyright -- Description -- Contents -- Preface -- Acknowledgments -- Introduction -- What Exactly Is a Bull Shark? -- THIS MAY BE MORE THAN YOU EVER WANTED TO KNOW ABOUT SHARKS! -- How Terrible Is a Real Bull Shark Event? -- PART 1 Bull Shark Events -- CHAPTER 1 Losing a Fetus -- A Bull Shark Crisis Story-"We Lost a Fetus!" -- "They Lost My Baby" -- "Monkey Business at Mercy" -- Is It a Monkey Fetus or a Human Fetus? -- Post Script (PS) -- Post Post Script (PPS) -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 2 Falling Buildings -- You've Got to Respond Quickly -- A Bull Shark Crisis Story-"The Building's Falling!" -- "Don't Say Anything to the Media" -- "Don't Tell Anyone I Told You" -- In the End -- The Bottom Line -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 3 Nuns Play "Miami Vice" -- Bull Shark Crisis Story-Nuns Play Miami Vice -- The CEO Can Make or Break a Crisis -- Could This Crisis Have Been Anticipated? -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 4 Doing a "Peter Pan" -- Bull Shark Crisis Story-"He Did a Peter Pan Right out of This Window" -- But He Was Predicted as a Jumper -- We Needed a Crisis Support Team -- Team Needs -- More Suicides -- What Went Wrong and What Could Have Been Corrected? -- CHAPTER 5 A Physician With AIDS -- Create a Plan for Each of Your Most Likely Vulnerabilities -- Break Out the Fire Extinguishers -- Bull Shark Crisis Story-Does Your Physician Have AIDS? -- What Would You Do If the Physician Treating Your Child Had AIDS? -- A Potential PR Nightmare -- How This Situation Should Have Been Prepared For -- The Crisis Team Engages the Crisis Support Team -- What Went Wrong and What Could Have Been Corrected in the AIDS Crisis? -- PART 2 From Prevention to Management to Recovery -- CHAPTER 6 Crisis Defined Three Phases of a Crisis -- CHAPTER 7 How to Prevent a Crisis -- Invite -- Meet -- Ask the Right Questions -- How Do We Reduce Risk? -- Other Questions -- Listen -- Listening Is an Overlooked Skill -- Act -- Study Past Crises -- The Tylenol Crisis -- Danger and Opportunity -- This Is What We Believe -- What Can You Learn From Other's Tragedies? -- It Takes Imagination -- Take the Exxon Valdez for Instance -- Then There Was the Deepwater Spill -- What Can You Learn-Prepare the CEO! -- CHAPTER 8 Learn to "Race!" -- Respond. Assess. Communicate. Evaluate -- DO THESE THINGS -- Respond -- Assess -- Communicate -- Know What Good Communication Means -- Evaluate -- Run a Drill -- How Do You Run a Drill? -- Create a Situation -- Limit Time and Contact -- Respond -- Evaluate Response -- Determine What Worked and What Didn't -- Fix Those That Didn't Work -- Plan Another Drill -- What Else Did You Learn? -- CHAPTER 9 Management-How to Navigate Through Crises in Real Time -- Respond -- Assess the Situation -- Contain the Situation -- Communicate-Communicate-Communicate -- Be Present -- Visit the Site -- Care About What You See -- CHAPTER 10 Expect Anything to Happen and Plan for It -- Who Would Have Thought? -- What Are Your Bull Sharks? How Do You Surface Them? -- These Organizations Can Expect Crises -- Sh*t Will Happen to Small Companies as Well as Big Ones -- Case in Point -- What Went Wrong and What Could Have Been Corrected in the Crisis? -- No Fat People Allowed -- Antisemitism at the Local Level -- "Turn Around, Don't Drown" -- FCK! -- The Bomb in the Car on the Campus-A Crisis Averted -- Ocean Gate -- CHAPTER 11 Use This Guide to Surface Your Bull Sharks and Plan for Them -- Other Important Considerations for Surfacing Bull Sharks -- Some Crazy Thinking -- Why Can't We Anticipate Crises? -- Piracy on the High Seas -- Munich Attack on the Olympic Village -- CHAPTER 12 Communication Is Crucial -- Target Audiences -- Key Messages -- Ancillary Messages -- Background Materials -- Tips for the CEO When Addressing the Media -- Use Storytelling -- CHAPTER 13 What Makes News? -- Know How to Work With the Media -- Know How to Act With the Media -- Some Media Tips -- The "Do Not Do" List -- CHAPTER 14 Handle Social Media -- Social Media Can Help or Harm -- A Bull Shark Event? -- Navigate Social Media Properly During a Crisis -- 1. Know Your Audience -- 2. Listen to Your Audience -- 3. Plan Ahead -- 4. Show Empathy and Build Trust -- 5. Create a Crisis Communication Policy -- 6. Use Different Formats -- The Boeing 737 Max Crisis -- Let's Take a Look at This Crisis and the Boeing Response -- CHAPTER 15 Consider the Differences in Cultures With Multicultural Companies -- CHAPTER 16 Can You Use AI in a Crisis? -- Some Rules of Usage -- CHAPTER 17 Can Humor Be Used to Defuse a Crisis? -- A Crisis Is an Emotional Powder Keg -- Sixty-Nine Percent of Businesses Are "Smoldering" -- Remember -- More Communication Issues to Consider -- How Will You Respond to a Crisis in a Hybrid Working Environment? -- CHAPTER 18 Recovery-What Do We Do Now? -- How Does an Organization Recover From a Major Crisis? -- Communicate Aggressively -- Admit Your Mistakes -- Fix Your Own House -- Learn From Your Mistakes -- Jump-Start Your Planning -- Hire a Third Party -- Review -- Put the Crisis in Context -- All Face Crises. Few Face Bull Sharks -- About the Author -- Index -- OTHER TITLES IN THE HUMAN RESOURCE MANAGEMENT AND ORGANIZATIONAL BEHAVIOR COLLECTION -- Concise and Applied Business Books -- Back cover |
| title | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_auth | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_exact_search | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_full | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_fullStr | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_full_unstemmed | Confronting the Bull Shark Identifying and Preparing for Catastrophic Organizational Events |
| title_short | Confronting the Bull Shark |
| title_sort | confronting the bull shark identifying and preparing for catastrophic organizational events |
| title_sub | Identifying and Preparing for Catastrophic Organizational Events |
| work_keys_str_mv | AT barredward confrontingthebullsharkidentifyingandpreparingforcatastrophicorganizationalevents |