Algorithmic decision-making in service work: an analysis of changing job autonomy
Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions.This book explores these potential ar...
Gespeichert in:
| 1. Verfasser: | |
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| Format: | Abschlussarbeit Buch |
| Sprache: | English |
| Veröffentlicht: |
Baden-Baden
Nomos
2024
|
| Ausgabe: | 1st edition |
| Schriftenreihe: | Arbeit, Digitalisierung und Organisation
3 |
| Schlagworte: | |
| Online-Zugang: | Inhaltstext Cover |
| Zusammenfassung: | Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions.This book explores these potential areas of conflict and examines how algorithmic decision-making systems influence the job autonomy of service workers. Using case studies from outpatient care and banking services, this book shows under which organisational conditions positive experiences of autonomy are enabled.Dr Gina Glock is a work sociologist, who researches the interplay of work and digitalisation |
| Beschreibung: | Tag der Verteidigung: 07.05.2024 |
| Beschreibung: | 401 Seiten 21 cm x 14.8 cm |
| ISBN: | 9783756010134 3756010139 |
Internformat
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| 520 | 3 | |a Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions.This book explores these potential areas of conflict and examines how algorithmic decision-making systems influence the job autonomy of service workers. Using case studies from outpatient care and banking services, this book shows under which organisational conditions positive experiences of autonomy are enabled.Dr Gina Glock is a work sociologist, who researches the interplay of work and digitalisation | |
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Datensatz im Suchindex
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| author | Glock, Gina |
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| spelling | Glock, Gina Verfasser (DE-588)1174334754 aut Algorithmic decision-making in service work an analysis of changing job autonomy Gina Glock ; [Gutachter: Prof. Dr. Antonia Kupfer, Professur für Makrosoziologie an der TU Dresden, Prof. Dr. Sabine Pfeiffer, Professur für Soziologie mit dem Schwerpunkt Technik – Arbeit – Gesellschaft an der FAU Erlangen-Nürnberg] 1st edition 202412 Baden-Baden Nomos 2024 401 Seiten 21 cm x 14.8 cm txt rdacontent n rdamedia nc rdacarrier Arbeit, Digitalisierung und Organisation 3 Tag der Verteidigung: 07.05.2024 Dissertation Universität Dresden 2024 Far-reaching transformations in the world of work are being discussed vividly under the term 'artificial intelligence'. Questions are arising about the changing role of humans in work processes and their freedom to determine work content and conditions.This book explores these potential areas of conflict and examines how algorithmic decision-making systems influence the job autonomy of service workers. Using case studies from outpatient care and banking services, this book shows under which organisational conditions positive experiences of autonomy are enabled.Dr Gina Glock is a work sociologist, who researches the interplay of work and digitalisation ADM AI Algorithmic Decision-Making Arbeitsautonomie Arbeitsforschung Arbeitssoziologie Artificial intelligence Banking services Bankwesen Care Work Deep learning Dienstleistungsarbeit Digital Taylorism Digital transformation Digitale Arbeit Digitalisierung Arbeitsmodelle und -praxis Dienstleistungsgewerbe, Gastgewerbe Künstliche Intelligenz Soziologie: Arbeit und Beruf (DE-588)4113937-9 Hochschulschrift gnd-content Kupfer, Antonia (DE-588)12031021X dgs Pfeiffer, Sabine 1966- (DE-588)132158752 dgs Technische Universität Dresden (DE-588)2024114-8 dgg Nomos Verlagsgesellschaft (DE-588)117513-0 pbl Dresden (DE-588)4012995-0 gnd uvp Arbeit, Digitalisierung und Organisation 3 (DE-604)BV049422215 3 X:MVB text/html http://deposit.dnb.de/cgi-bin/dokserv?id=05d3a91dd83b41bdbe47256f0eff1513&prov=M&dok_var=1&dok_ext=htm Verlag Inhaltstext https://www.dietmardreier.de/annot/564C42696D677C7C393738333735363031303133347C7C434F50.jpg?sq=8 Verlag Cover |
| spellingShingle | Glock, Gina Algorithmic decision-making in service work an analysis of changing job autonomy Arbeit, Digitalisierung und Organisation |
| subject_GND | (DE-588)4113937-9 |
| title | Algorithmic decision-making in service work an analysis of changing job autonomy |
| title_auth | Algorithmic decision-making in service work an analysis of changing job autonomy |
| title_exact_search | Algorithmic decision-making in service work an analysis of changing job autonomy |
| title_full | Algorithmic decision-making in service work an analysis of changing job autonomy Gina Glock ; [Gutachter: Prof. Dr. Antonia Kupfer, Professur für Makrosoziologie an der TU Dresden, Prof. Dr. Sabine Pfeiffer, Professur für Soziologie mit dem Schwerpunkt Technik – Arbeit – Gesellschaft an der FAU Erlangen-Nürnberg] |
| title_fullStr | Algorithmic decision-making in service work an analysis of changing job autonomy Gina Glock ; [Gutachter: Prof. Dr. Antonia Kupfer, Professur für Makrosoziologie an der TU Dresden, Prof. Dr. Sabine Pfeiffer, Professur für Soziologie mit dem Schwerpunkt Technik – Arbeit – Gesellschaft an der FAU Erlangen-Nürnberg] |
| title_full_unstemmed | Algorithmic decision-making in service work an analysis of changing job autonomy Gina Glock ; [Gutachter: Prof. Dr. Antonia Kupfer, Professur für Makrosoziologie an der TU Dresden, Prof. Dr. Sabine Pfeiffer, Professur für Soziologie mit dem Schwerpunkt Technik – Arbeit – Gesellschaft an der FAU Erlangen-Nürnberg] |
| title_short | Algorithmic decision-making in service work |
| title_sort | algorithmic decision making in service work an analysis of changing job autonomy |
| title_sub | an analysis of changing job autonomy |
| topic_facet | Hochschulschrift |
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| volume_link | (DE-604)BV049422215 |
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