Business Process Management: BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cham
Springer
2023
|
| Ausgabe: | 1st ed |
| Schriftenreihe: | Lecture Notes in Business Information Processing Series
v.491 |
| Schlagworte: | |
| Online-Zugang: | DE-2070s |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 Online-Ressource (274 Seiten) |
| ISBN: | 9783031434334 |
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| 490 | 0 | |a Lecture Notes in Business Information Processing Series |v v.491 | |
| 500 | |a Description based on publisher supplied metadata and other sources | ||
| 505 | 8 | |a Intro -- Preface -- Organization -- Contents -- Blockchain Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Additional Reviewers -- ChorSSI: A BPMN-Based Execution Framework for Self-Sovereign Identity Systems on Blockchain -- 1 Introduction -- 2 Background -- 2.1 Self-Sovereign Identity Model -- 2.2 Hyperledger Aries and Indy -- 2.3 SSI Case Study -- 3 ChorSSI Framework -- 4 ChorSSI Prototype -- 4.1 Discussion -- 5 Related Works -- 6 Conclusions and Future Works -- References -- Loose Collaborations on the Blockchain: Survey and Challenges -- 1 Introduction -- 2 Foundation and Related Work -- 2.1 Blockchain-Based Collaborative Processes -- 2.2 Looseness in Business Processes -- 2.3 Related Work -- 3 Systematic Literature Review Methodology -- 4 Looseness in Collaborations on the Blockchain -- 4.1 Behavioral Perspective -- 4.2 Organizational Perspective -- 5 Research Challenges -- 6 Conclusion -- References -- Towards an Understanding of Trade-Offs Between Blockchain and Alternative Technologies for Inter-organizational Business Process Enactment -- 1 Introduction -- 1.1 Related Work -- 1.2 Chosen Approach -- 2 EDI as Alternative to TTPs and Blockchains -- 3 Technology Groups for Inter-organizational Business Process Enactment -- 3.1 Public Blockchains -- 3.2 Layer 2 Blockchain Solutions -- 3.3 Private Blockchains -- 3.4 Trusted Third Party -- 4 Architectural Concerns -- 4.1 Flexibility -- 4.2 Correctness -- 4.3 Traceability -- 4.4 Scalability -- 4.5 Privacy -- 4.6 Transaction Costs -- 4.7 Finality -- 4.8 Non-equivocation -- 4.9 Insider Threat Prevention -- 5 Discussion -- 6 Conclusion -- References -- Towards Object-Centric Process Mining for Blockchain Applications -- 1 Introduction -- 2 Logging Formats in Process Mining -- 3 Data Attributes for Object-Centric Event Logs from the Ethereum Blockchain | |
| 505 | 8 | |a 4 Data Extraction Method -- 5 Data Analysis and Evaluation -- 6 Discussion -- 7 Conclusion -- References -- RPA Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Is RPA Causing Process Knowledge Loss? Insights from RPA Experts -- 1 Introduction -- 2 Study Design -- 3 Literature Review Findings -- 4 Interview Findings -- 5 Discussions -- 5.1 A Conceptual Model for RPA-Related PKL -- 5.2 Study Limitations -- 6 Conclusion and Future Work -- References -- Business Models of Robotic Process Automation -- 1 Introduction -- 2 Foundations of Business Models and RPA -- 2.1 Business Models and Business Model Canvas -- 2.2 Business Models in the Field of Robotic Process Automation -- 3 Research Methodology -- 4 Literature Review -- 5 Expert Interviews -- 6 RPA Business Models -- 6.1 Value Proposition -- 6.2 Value Delivery -- 6.3 Value Creation -- 6.4 Value Capture -- 7 Case Study Burda Digital Systems GmbH -- 8 Discussion and Conclusions -- References -- SiDiTeR: Similarity Discovering Techniques for Robotic Process Automation -- 1 Introduction -- 2 Related Work -- 3 Description of Method -- 3.1 SiDiTeR -- 3.2 Dictionary Creations for SiDiTeR -- 4 Evaluation -- 5 Discussion and Limitations -- 6 Conclusion -- References -- What Are You Gazing At? An Approach to Use Eye-Tracking for Robotic Process Automation -- 1 Introduction -- 2 Background -- 2.1 Eye-Tracking -- 2.2 UI Components Detection -- 2.3 UI Log and Feature Extraction -- 3 Related Work -- 4 Approach -- 4.1 Understanding Interaction and Representation -- 4.2 Gaze Filtering -- 5 Evaluation -- 5.1 Set-Up -- 5.2 Results -- 6 Discussion -- 7 Conclusions and Future Work -- References -- Automating Computer Software Validation in Regulated Industries with Robotic Process Automation -- 1 Introduction -- 2 Computerized System Validation | |
| 505 | 8 | |a 3 Valid-AI-te: Towards Semi-automated CSV with RPA -- 3.1 Approach Description and Implications for CSV -- 3.2 Expected Benefits -- 4 Challenges of Automating CSV with RPA -- 4.1 Regulatory-Level Challenges -- 4.2 Process-Level Challenges -- 4.3 System-Level Challenges -- 5 Future Directions -- 6 Conclusion -- References -- Migrating from RPA to Backend Automation: An Exploratory Study -- 1 Introduction -- 2 Preliminaries -- 2.1 Business Process Management -- 2.2 Robotic Process Automation -- 3 Methodology -- 4 Exploratory Analysis -- 4.1 Migration-Ready RPA Bots -- 4.2 Migration-Relevant Criteria for Prioritization -- 5 Integration of Findings -- 5.1 Methodological Implications -- 5.2 Architectural Implications -- 5.3 Decision-Support Model for Candidate Selection -- 6 Case Study -- 7 Conclusion -- References -- Accelerating the Support of Conversational Interfaces for RPAs Through APIs -- 1 Introduction -- 2 Related Work -- 2.1 Natural Language Interfaces -- 2.2 Data Augmentation for NLP -- 3 Sentence Generation Pipeline -- 3.1 Key Phrases Extraction Module -- 3.2 Sentence Generation Module -- 3.3 Interaction with User to Filter Sentences -- 3.4 Train the Intent Classifier -- 4 Evaluation -- 4.1 Experimental Setup -- 4.2 Seed Phrase Selection -- 4.3 Experimental Results -- 5 Deployed System -- 6 Conclusion -- References -- Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint -- 1 Introduction -- 2 Research Background -- 3 Research Methodology -- 4 Design and Development -- 5 Demonstration -- 5.1 Overview -- 5.2 Business Understanding -- 5.3 Data Understanding -- 5.4 Data Preparation -- 5.5 Data Modeling and Model Evaluation -- 5.6 Deployment -- 6 Evaluation -- 7 Conclusion and Future Directions -- References -- Educators Forum -- Preface -- Organization -- Program Chairs -- Program Committee | |
| 505 | 8 | |a The Design and Delivery of a Holistic BPM Education Programme -- 1 Introduction and Background -- 2 Curriculum Design and Delivery -- 2.1 Holistic Curriculum Design -- 2.2 Understanding Industry Needs and Ensuring Real-World Job Readiness -- 2.3 Accommodating Diverse Learner Profiles -- 2.4 Nested Course Structure and Flexible Delivery -- 3 Discussion -- 3.1 Selective Learner Testimonials -- 3.2 Key Lessons Learned -- References -- Teaching BPM Fundamentals: A Project-Based Hands-On Course for Process-Driven Systems Modeling and Development -- 1 Introduction -- 2 BPM Course Setup -- 3 BPM Course Experience -- 4 Discussion and Lessons Learned -- 5 Related Work -- 6 Conclusions -- References -- Digital Case Study: Augmented Process Analysis and Optimization -- 1 Initial Situation -- 2 Concept and Objectives -- 3 Learning Objectives -- 4 Structure of Knowledge -- 5 Case Implementation -- 6 Implementation in the Classroom -- 6.1 Structuring the Content -- 6.2 Time Structuring -- 6.3 Working in Groups -- 6.4 Guidance and Evaluation -- 6.5 Avoiding a Transfer Trap -- 7 Experiences from Piloting in Class -- 7.1 Concept of the Digital Case Study -- 7.2 Achievement of Learning Objectives -- 7.3 Design of the Quizzes/Learning Success Checks -- 7.4 Design of the Learning Path -- 7.5 Suggestions for Further Development of the Concept -- 8 Conclusion and Outlook -- References -- Developing Industry-Ready Business Analysts: Guiding Principles for Effective Assessment for Learning (AfL) in a BPM Course -- 1 Introduction -- 2 Assessment Overview -- 2.1 Assessment Philosophy -- 2.2 Assessment Design and Structure -- 3 Assignment Details -- 4 Guiding Principles -- 5 Discussion -- 6 Future Research -- References -- Managing BPM Projects and Their Implications on Organizations - Experiences from Research and Teaching -- 1 Introduction and Motivation | |
| 505 | 8 | |a 2 Problem and Issue Being Addressed -- 3 Goal of the Contribution -- 4 Analyzing a Real-World Project Using the BPM Billboard -- 5 Impact and Benefits for the BPM Educators Community -- References -- Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations - The Case of Poland -- 1 Introduction -- 2 Methodology -- 3 Literature Review -- 4 Mapping BPM Components to Job Requirements -- 5 Results and Findings - The Reference Syllabus Proposal -- 5.1 Business Process Management Syllabi at Polish Universities Analysis -- 5.2 Analysis of the Requirements of Potential Users -- 5.3 Reference Syllabus Proposal -- 6 Discussions and Conclusions -- References -- Author Index | |
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| 700 | 1 | |a López-Pintado, Orlenys |e Sonstige |4 oth | |
| 700 | 1 | |a Plattfaut, Ralf |e Sonstige |4 oth | |
| 700 | 1 | |a Rehse, Jana-Rebecca |e Sonstige |4 oth | |
| 700 | 1 | |a Gdowska, Katarzyna |e Sonstige |4 oth | |
| 700 | 1 | |a Gonzalez-Lopez, Fernanda |e Sonstige |4 oth | |
| 700 | 1 | |a Munoz-Gama, Jorge |e Sonstige |4 oth | |
| 700 | 1 | |a Smit, Koen |e Sonstige |4 oth | |
| 700 | 1 | |a van der Werf, Jan Martijn E. M. |e Sonstige |4 oth | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Köpke, Julius |t Business Process Management: Blockchain, Robotic Process Automation and Educators Forum |d Cham : Springer,c2023 |z 9783031434327 |
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Datensatz im Suchindex
| _version_ | 1820889672260255744 |
|---|---|
| adam_text | |
| any_adam_object | |
| author | Köpke, Julius |
| author_facet | Köpke, Julius |
| author_role | aut |
| author_sort | Köpke, Julius |
| author_variant | j k jk |
| building | Verbundindex |
| bvnumber | BV050100608 |
| classification_rvk | QP 345 |
| collection | ZDB-30-PQE |
| contents | Intro -- Preface -- Organization -- Contents -- Blockchain Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Additional Reviewers -- ChorSSI: A BPMN-Based Execution Framework for Self-Sovereign Identity Systems on Blockchain -- 1 Introduction -- 2 Background -- 2.1 Self-Sovereign Identity Model -- 2.2 Hyperledger Aries and Indy -- 2.3 SSI Case Study -- 3 ChorSSI Framework -- 4 ChorSSI Prototype -- 4.1 Discussion -- 5 Related Works -- 6 Conclusions and Future Works -- References -- Loose Collaborations on the Blockchain: Survey and Challenges -- 1 Introduction -- 2 Foundation and Related Work -- 2.1 Blockchain-Based Collaborative Processes -- 2.2 Looseness in Business Processes -- 2.3 Related Work -- 3 Systematic Literature Review Methodology -- 4 Looseness in Collaborations on the Blockchain -- 4.1 Behavioral Perspective -- 4.2 Organizational Perspective -- 5 Research Challenges -- 6 Conclusion -- References -- Towards an Understanding of Trade-Offs Between Blockchain and Alternative Technologies for Inter-organizational Business Process Enactment -- 1 Introduction -- 1.1 Related Work -- 1.2 Chosen Approach -- 2 EDI as Alternative to TTPs and Blockchains -- 3 Technology Groups for Inter-organizational Business Process Enactment -- 3.1 Public Blockchains -- 3.2 Layer 2 Blockchain Solutions -- 3.3 Private Blockchains -- 3.4 Trusted Third Party -- 4 Architectural Concerns -- 4.1 Flexibility -- 4.2 Correctness -- 4.3 Traceability -- 4.4 Scalability -- 4.5 Privacy -- 4.6 Transaction Costs -- 4.7 Finality -- 4.8 Non-equivocation -- 4.9 Insider Threat Prevention -- 5 Discussion -- 6 Conclusion -- References -- Towards Object-Centric Process Mining for Blockchain Applications -- 1 Introduction -- 2 Logging Formats in Process Mining -- 3 Data Attributes for Object-Centric Event Logs from the Ethereum Blockchain 4 Data Extraction Method -- 5 Data Analysis and Evaluation -- 6 Discussion -- 7 Conclusion -- References -- RPA Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Is RPA Causing Process Knowledge Loss? Insights from RPA Experts -- 1 Introduction -- 2 Study Design -- 3 Literature Review Findings -- 4 Interview Findings -- 5 Discussions -- 5.1 A Conceptual Model for RPA-Related PKL -- 5.2 Study Limitations -- 6 Conclusion and Future Work -- References -- Business Models of Robotic Process Automation -- 1 Introduction -- 2 Foundations of Business Models and RPA -- 2.1 Business Models and Business Model Canvas -- 2.2 Business Models in the Field of Robotic Process Automation -- 3 Research Methodology -- 4 Literature Review -- 5 Expert Interviews -- 6 RPA Business Models -- 6.1 Value Proposition -- 6.2 Value Delivery -- 6.3 Value Creation -- 6.4 Value Capture -- 7 Case Study Burda Digital Systems GmbH -- 8 Discussion and Conclusions -- References -- SiDiTeR: Similarity Discovering Techniques for Robotic Process Automation -- 1 Introduction -- 2 Related Work -- 3 Description of Method -- 3.1 SiDiTeR -- 3.2 Dictionary Creations for SiDiTeR -- 4 Evaluation -- 5 Discussion and Limitations -- 6 Conclusion -- References -- What Are You Gazing At? An Approach to Use Eye-Tracking for Robotic Process Automation -- 1 Introduction -- 2 Background -- 2.1 Eye-Tracking -- 2.2 UI Components Detection -- 2.3 UI Log and Feature Extraction -- 3 Related Work -- 4 Approach -- 4.1 Understanding Interaction and Representation -- 4.2 Gaze Filtering -- 5 Evaluation -- 5.1 Set-Up -- 5.2 Results -- 6 Discussion -- 7 Conclusions and Future Work -- References -- Automating Computer Software Validation in Regulated Industries with Robotic Process Automation -- 1 Introduction -- 2 Computerized System Validation 3 Valid-AI-te: Towards Semi-automated CSV with RPA -- 3.1 Approach Description and Implications for CSV -- 3.2 Expected Benefits -- 4 Challenges of Automating CSV with RPA -- 4.1 Regulatory-Level Challenges -- 4.2 Process-Level Challenges -- 4.3 System-Level Challenges -- 5 Future Directions -- 6 Conclusion -- References -- Migrating from RPA to Backend Automation: An Exploratory Study -- 1 Introduction -- 2 Preliminaries -- 2.1 Business Process Management -- 2.2 Robotic Process Automation -- 3 Methodology -- 4 Exploratory Analysis -- 4.1 Migration-Ready RPA Bots -- 4.2 Migration-Relevant Criteria for Prioritization -- 5 Integration of Findings -- 5.1 Methodological Implications -- 5.2 Architectural Implications -- 5.3 Decision-Support Model for Candidate Selection -- 6 Case Study -- 7 Conclusion -- References -- Accelerating the Support of Conversational Interfaces for RPAs Through APIs -- 1 Introduction -- 2 Related Work -- 2.1 Natural Language Interfaces -- 2.2 Data Augmentation for NLP -- 3 Sentence Generation Pipeline -- 3.1 Key Phrases Extraction Module -- 3.2 Sentence Generation Module -- 3.3 Interaction with User to Filter Sentences -- 3.4 Train the Intent Classifier -- 4 Evaluation -- 4.1 Experimental Setup -- 4.2 Seed Phrase Selection -- 4.3 Experimental Results -- 5 Deployed System -- 6 Conclusion -- References -- Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint -- 1 Introduction -- 2 Research Background -- 3 Research Methodology -- 4 Design and Development -- 5 Demonstration -- 5.1 Overview -- 5.2 Business Understanding -- 5.3 Data Understanding -- 5.4 Data Preparation -- 5.5 Data Modeling and Model Evaluation -- 5.6 Deployment -- 6 Evaluation -- 7 Conclusion and Future Directions -- References -- Educators Forum -- Preface -- Organization -- Program Chairs -- Program Committee The Design and Delivery of a Holistic BPM Education Programme -- 1 Introduction and Background -- 2 Curriculum Design and Delivery -- 2.1 Holistic Curriculum Design -- 2.2 Understanding Industry Needs and Ensuring Real-World Job Readiness -- 2.3 Accommodating Diverse Learner Profiles -- 2.4 Nested Course Structure and Flexible Delivery -- 3 Discussion -- 3.1 Selective Learner Testimonials -- 3.2 Key Lessons Learned -- References -- Teaching BPM Fundamentals: A Project-Based Hands-On Course for Process-Driven Systems Modeling and Development -- 1 Introduction -- 2 BPM Course Setup -- 3 BPM Course Experience -- 4 Discussion and Lessons Learned -- 5 Related Work -- 6 Conclusions -- References -- Digital Case Study: Augmented Process Analysis and Optimization -- 1 Initial Situation -- 2 Concept and Objectives -- 3 Learning Objectives -- 4 Structure of Knowledge -- 5 Case Implementation -- 6 Implementation in the Classroom -- 6.1 Structuring the Content -- 6.2 Time Structuring -- 6.3 Working in Groups -- 6.4 Guidance and Evaluation -- 6.5 Avoiding a Transfer Trap -- 7 Experiences from Piloting in Class -- 7.1 Concept of the Digital Case Study -- 7.2 Achievement of Learning Objectives -- 7.3 Design of the Quizzes/Learning Success Checks -- 7.4 Design of the Learning Path -- 7.5 Suggestions for Further Development of the Concept -- 8 Conclusion and Outlook -- References -- Developing Industry-Ready Business Analysts: Guiding Principles for Effective Assessment for Learning (AfL) in a BPM Course -- 1 Introduction -- 2 Assessment Overview -- 2.1 Assessment Philosophy -- 2.2 Assessment Design and Structure -- 3 Assignment Details -- 4 Guiding Principles -- 5 Discussion -- 6 Future Research -- References -- Managing BPM Projects and Their Implications on Organizations - Experiences from Research and Teaching -- 1 Introduction and Motivation 2 Problem and Issue Being Addressed -- 3 Goal of the Contribution -- 4 Analyzing a Real-World Project Using the BPM Billboard -- 5 Impact and Benefits for the BPM Educators Community -- References -- Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations - The Case of Poland -- 1 Introduction -- 2 Methodology -- 3 Literature Review -- 4 Mapping BPM Components to Job Requirements -- 5 Results and Findings - The Reference Syllabus Proposal -- 5.1 Business Process Management Syllabi at Polish Universities Analysis -- 5.2 Analysis of the Requirements of Potential Users -- 5.3 Reference Syllabus Proposal -- 6 Discussions and Conclusions -- References -- Author Index |
| ctrlnum | (ZDB-30-PQE)EBC30728635 (ZDB-30-PAD)EBC30728635 (ZDB-89-EBL)EBL30728635 (OCoLC)1396697976 (DE-599)BVBBV050100608 |
| dewey-full | 658.05 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.05 |
| dewey-search | 658.05 |
| dewey-sort | 3658.05 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| edition | 1st ed |
| format | Electronic eBook |
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Formats in Process Mining -- 3 Data Attributes for Object-Centric Event Logs from the Ethereum Blockchain</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">4 Data Extraction Method -- 5 Data Analysis and Evaluation -- 6 Discussion -- 7 Conclusion -- References -- RPA Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Is RPA Causing Process Knowledge Loss? Insights from RPA Experts -- 1 Introduction -- 2 Study Design -- 3 Literature Review Findings -- 4 Interview Findings -- 5 Discussions -- 5.1 A Conceptual Model for RPA-Related PKL -- 5.2 Study Limitations -- 6 Conclusion and Future Work -- References -- Business Models of Robotic Process Automation -- 1 Introduction -- 2 Foundations of Business Models and RPA -- 2.1 Business Models and Business Model Canvas -- 2.2 Business Models in the Field of Robotic Process Automation -- 3 Research Methodology -- 4 Literature Review -- 5 Expert Interviews -- 6 RPA Business Models -- 6.1 Value Proposition -- 6.2 Value Delivery -- 6.3 Value Creation -- 6.4 Value Capture -- 7 Case Study Burda Digital Systems GmbH -- 8 Discussion and Conclusions -- References -- SiDiTeR: Similarity Discovering Techniques for Robotic Process Automation -- 1 Introduction -- 2 Related Work -- 3 Description of Method -- 3.1 SiDiTeR -- 3.2 Dictionary Creations for SiDiTeR -- 4 Evaluation -- 5 Discussion and Limitations -- 6 Conclusion -- References -- What Are You Gazing At? An Approach to Use Eye-Tracking for Robotic Process Automation -- 1 Introduction -- 2 Background -- 2.1 Eye-Tracking -- 2.2 UI Components Detection -- 2.3 UI Log and Feature Extraction -- 3 Related Work -- 4 Approach -- 4.1 Understanding Interaction and Representation -- 4.2 Gaze Filtering -- 5 Evaluation -- 5.1 Set-Up -- 5.2 Results -- 6 Discussion -- 7 Conclusions and Future Work -- References -- Automating Computer Software Validation in Regulated Industries with Robotic Process Automation -- 1 Introduction -- 2 Computerized System Validation</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">3 Valid-AI-te: Towards Semi-automated CSV with RPA -- 3.1 Approach Description and Implications for CSV -- 3.2 Expected Benefits -- 4 Challenges of Automating CSV with RPA -- 4.1 Regulatory-Level Challenges -- 4.2 Process-Level Challenges -- 4.3 System-Level Challenges -- 5 Future Directions -- 6 Conclusion -- References -- Migrating from RPA to Backend Automation: An Exploratory Study -- 1 Introduction -- 2 Preliminaries -- 2.1 Business Process Management -- 2.2 Robotic Process Automation -- 3 Methodology -- 4 Exploratory Analysis -- 4.1 Migration-Ready RPA Bots -- 4.2 Migration-Relevant Criteria for Prioritization -- 5 Integration of Findings -- 5.1 Methodological Implications -- 5.2 Architectural Implications -- 5.3 Decision-Support Model for Candidate Selection -- 6 Case Study -- 7 Conclusion -- References -- Accelerating the Support of Conversational Interfaces for RPAs Through APIs -- 1 Introduction -- 2 Related Work -- 2.1 Natural Language Interfaces -- 2.2 Data Augmentation for NLP -- 3 Sentence Generation Pipeline -- 3.1 Key Phrases Extraction Module -- 3.2 Sentence Generation Module -- 3.3 Interaction with User to Filter Sentences -- 3.4 Train the Intent Classifier -- 4 Evaluation -- 4.1 Experimental Setup -- 4.2 Seed Phrase Selection -- 4.3 Experimental Results -- 5 Deployed System -- 6 Conclusion -- References -- Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint -- 1 Introduction -- 2 Research Background -- 3 Research Methodology -- 4 Design and Development -- 5 Demonstration -- 5.1 Overview -- 5.2 Business Understanding -- 5.3 Data Understanding -- 5.4 Data Preparation -- 5.5 Data Modeling and Model Evaluation -- 5.6 Deployment -- 6 Evaluation -- 7 Conclusion and Future Directions -- References -- Educators Forum -- Preface -- Organization -- Program Chairs -- Program Committee</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">The Design and Delivery of a Holistic BPM Education Programme -- 1 Introduction and Background -- 2 Curriculum Design and Delivery -- 2.1 Holistic Curriculum Design -- 2.2 Understanding Industry Needs and Ensuring Real-World Job Readiness -- 2.3 Accommodating Diverse Learner Profiles -- 2.4 Nested Course Structure and Flexible Delivery -- 3 Discussion -- 3.1 Selective Learner Testimonials -- 3.2 Key Lessons Learned -- References -- Teaching BPM Fundamentals: A Project-Based Hands-On Course for Process-Driven Systems Modeling and Development -- 1 Introduction -- 2 BPM Course Setup -- 3 BPM Course Experience -- 4 Discussion and Lessons Learned -- 5 Related Work -- 6 Conclusions -- References -- Digital Case Study: Augmented Process Analysis and Optimization -- 1 Initial Situation -- 2 Concept and Objectives -- 3 Learning Objectives -- 4 Structure of Knowledge -- 5 Case Implementation -- 6 Implementation in the Classroom -- 6.1 Structuring the Content -- 6.2 Time Structuring -- 6.3 Working in Groups -- 6.4 Guidance and Evaluation -- 6.5 Avoiding a Transfer Trap -- 7 Experiences from Piloting in Class -- 7.1 Concept of the Digital Case Study -- 7.2 Achievement of Learning Objectives -- 7.3 Design of the Quizzes/Learning Success Checks -- 7.4 Design of the Learning Path -- 7.5 Suggestions for Further Development of the Concept -- 8 Conclusion and Outlook -- References -- Developing Industry-Ready Business Analysts: Guiding Principles for Effective Assessment for Learning (AfL) in a BPM Course -- 1 Introduction -- 2 Assessment Overview -- 2.1 Assessment Philosophy -- 2.2 Assessment Design and Structure -- 3 Assignment Details -- 4 Guiding Principles -- 5 Discussion -- 6 Future Research -- References -- Managing BPM Projects and Their Implications on Organizations - Experiences from Research and Teaching -- 1 Introduction and Motivation</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">2 Problem and Issue Being Addressed -- 3 Goal of the Contribution -- 4 Analyzing a Real-World Project Using the BPM Billboard -- 5 Impact and Benefits for the BPM Educators Community -- References -- Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations - The Case of Poland -- 1 Introduction -- 2 Methodology -- 3 Literature Review -- 4 Mapping BPM Components to Job Requirements -- 5 Results and Findings - The Reference Syllabus Proposal -- 5.1 Business Process Management Syllabi at Polish Universities Analysis -- 5.2 Analysis of the Requirements of Potential Users -- 5.3 Reference Syllabus Proposal -- 6 Discussions and Conclusions -- References -- Author Index</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Prozessmanagement</subfield><subfield code="0">(DE-588)4353072-2</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Robotic Process Automation</subfield><subfield code="0">(DE-588)1228576289</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Blockchain</subfield><subfield code="0">(DE-588)1124028595</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)1071861417</subfield><subfield code="a">Konferenzschrift</subfield><subfield code="y">2023</subfield><subfield code="z">Utrecht</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Blockchain</subfield><subfield code="0">(DE-588)1124028595</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Prozessmanagement</subfield><subfield code="0">(DE-588)4353072-2</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Robotic Process Automation</subfield><subfield code="0">(DE-588)1228576289</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">López-Pintado, Orlenys</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Plattfaut, Ralf</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Rehse, Jana-Rebecca</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gdowska, Katarzyna</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Gonzalez-Lopez, Fernanda</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Munoz-Gama, Jorge</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Smit, Koen</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">van der Werf, Jan Martijn E. 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| genre | (DE-588)1071861417 Konferenzschrift 2023 Utrecht gnd-content |
| genre_facet | Konferenzschrift 2023 Utrecht |
| id | DE-604.BV050100608 |
| illustrated | Not Illustrated |
| indexdate | 2025-01-10T19:01:53Z |
| institution | BVB |
| isbn | 9783031434334 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035437770 |
| oclc_num | 1396697976 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 1 Online-Ressource (274 Seiten) |
| psigel | ZDB-30-PQE ZDB-30-PQE HWR_PDA_PQE |
| publishDate | 2023 |
| publishDateSearch | 2023 |
| publishDateSort | 2023 |
| publisher | Springer |
| record_format | marc |
| series2 | Lecture Notes in Business Information Processing Series |
| spelling | Köpke, Julius Verfasser aut Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings 1st ed Cham Springer 2023 ©2023 1 Online-Ressource (274 Seiten) txt rdacontent c rdamedia cr rdacarrier Lecture Notes in Business Information Processing Series v.491 Description based on publisher supplied metadata and other sources Intro -- Preface -- Organization -- Contents -- Blockchain Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Additional Reviewers -- ChorSSI: A BPMN-Based Execution Framework for Self-Sovereign Identity Systems on Blockchain -- 1 Introduction -- 2 Background -- 2.1 Self-Sovereign Identity Model -- 2.2 Hyperledger Aries and Indy -- 2.3 SSI Case Study -- 3 ChorSSI Framework -- 4 ChorSSI Prototype -- 4.1 Discussion -- 5 Related Works -- 6 Conclusions and Future Works -- References -- Loose Collaborations on the Blockchain: Survey and Challenges -- 1 Introduction -- 2 Foundation and Related Work -- 2.1 Blockchain-Based Collaborative Processes -- 2.2 Looseness in Business Processes -- 2.3 Related Work -- 3 Systematic Literature Review Methodology -- 4 Looseness in Collaborations on the Blockchain -- 4.1 Behavioral Perspective -- 4.2 Organizational Perspective -- 5 Research Challenges -- 6 Conclusion -- References -- Towards an Understanding of Trade-Offs Between Blockchain and Alternative Technologies for Inter-organizational Business Process Enactment -- 1 Introduction -- 1.1 Related Work -- 1.2 Chosen Approach -- 2 EDI as Alternative to TTPs and Blockchains -- 3 Technology Groups for Inter-organizational Business Process Enactment -- 3.1 Public Blockchains -- 3.2 Layer 2 Blockchain Solutions -- 3.3 Private Blockchains -- 3.4 Trusted Third Party -- 4 Architectural Concerns -- 4.1 Flexibility -- 4.2 Correctness -- 4.3 Traceability -- 4.4 Scalability -- 4.5 Privacy -- 4.6 Transaction Costs -- 4.7 Finality -- 4.8 Non-equivocation -- 4.9 Insider Threat Prevention -- 5 Discussion -- 6 Conclusion -- References -- Towards Object-Centric Process Mining for Blockchain Applications -- 1 Introduction -- 2 Logging Formats in Process Mining -- 3 Data Attributes for Object-Centric Event Logs from the Ethereum Blockchain 4 Data Extraction Method -- 5 Data Analysis and Evaluation -- 6 Discussion -- 7 Conclusion -- References -- RPA Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Is RPA Causing Process Knowledge Loss? Insights from RPA Experts -- 1 Introduction -- 2 Study Design -- 3 Literature Review Findings -- 4 Interview Findings -- 5 Discussions -- 5.1 A Conceptual Model for RPA-Related PKL -- 5.2 Study Limitations -- 6 Conclusion and Future Work -- References -- Business Models of Robotic Process Automation -- 1 Introduction -- 2 Foundations of Business Models and RPA -- 2.1 Business Models and Business Model Canvas -- 2.2 Business Models in the Field of Robotic Process Automation -- 3 Research Methodology -- 4 Literature Review -- 5 Expert Interviews -- 6 RPA Business Models -- 6.1 Value Proposition -- 6.2 Value Delivery -- 6.3 Value Creation -- 6.4 Value Capture -- 7 Case Study Burda Digital Systems GmbH -- 8 Discussion and Conclusions -- References -- SiDiTeR: Similarity Discovering Techniques for Robotic Process Automation -- 1 Introduction -- 2 Related Work -- 3 Description of Method -- 3.1 SiDiTeR -- 3.2 Dictionary Creations for SiDiTeR -- 4 Evaluation -- 5 Discussion and Limitations -- 6 Conclusion -- References -- What Are You Gazing At? An Approach to Use Eye-Tracking for Robotic Process Automation -- 1 Introduction -- 2 Background -- 2.1 Eye-Tracking -- 2.2 UI Components Detection -- 2.3 UI Log and Feature Extraction -- 3 Related Work -- 4 Approach -- 4.1 Understanding Interaction and Representation -- 4.2 Gaze Filtering -- 5 Evaluation -- 5.1 Set-Up -- 5.2 Results -- 6 Discussion -- 7 Conclusions and Future Work -- References -- Automating Computer Software Validation in Regulated Industries with Robotic Process Automation -- 1 Introduction -- 2 Computerized System Validation 3 Valid-AI-te: Towards Semi-automated CSV with RPA -- 3.1 Approach Description and Implications for CSV -- 3.2 Expected Benefits -- 4 Challenges of Automating CSV with RPA -- 4.1 Regulatory-Level Challenges -- 4.2 Process-Level Challenges -- 4.3 System-Level Challenges -- 5 Future Directions -- 6 Conclusion -- References -- Migrating from RPA to Backend Automation: An Exploratory Study -- 1 Introduction -- 2 Preliminaries -- 2.1 Business Process Management -- 2.2 Robotic Process Automation -- 3 Methodology -- 4 Exploratory Analysis -- 4.1 Migration-Ready RPA Bots -- 4.2 Migration-Relevant Criteria for Prioritization -- 5 Integration of Findings -- 5.1 Methodological Implications -- 5.2 Architectural Implications -- 5.3 Decision-Support Model for Candidate Selection -- 6 Case Study -- 7 Conclusion -- References -- Accelerating the Support of Conversational Interfaces for RPAs Through APIs -- 1 Introduction -- 2 Related Work -- 2.1 Natural Language Interfaces -- 2.2 Data Augmentation for NLP -- 3 Sentence Generation Pipeline -- 3.1 Key Phrases Extraction Module -- 3.2 Sentence Generation Module -- 3.3 Interaction with User to Filter Sentences -- 3.4 Train the Intent Classifier -- 4 Evaluation -- 4.1 Experimental Setup -- 4.2 Seed Phrase Selection -- 4.3 Experimental Results -- 5 Deployed System -- 6 Conclusion -- References -- Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint -- 1 Introduction -- 2 Research Background -- 3 Research Methodology -- 4 Design and Development -- 5 Demonstration -- 5.1 Overview -- 5.2 Business Understanding -- 5.3 Data Understanding -- 5.4 Data Preparation -- 5.5 Data Modeling and Model Evaluation -- 5.6 Deployment -- 6 Evaluation -- 7 Conclusion and Future Directions -- References -- Educators Forum -- Preface -- Organization -- Program Chairs -- Program Committee The Design and Delivery of a Holistic BPM Education Programme -- 1 Introduction and Background -- 2 Curriculum Design and Delivery -- 2.1 Holistic Curriculum Design -- 2.2 Understanding Industry Needs and Ensuring Real-World Job Readiness -- 2.3 Accommodating Diverse Learner Profiles -- 2.4 Nested Course Structure and Flexible Delivery -- 3 Discussion -- 3.1 Selective Learner Testimonials -- 3.2 Key Lessons Learned -- References -- Teaching BPM Fundamentals: A Project-Based Hands-On Course for Process-Driven Systems Modeling and Development -- 1 Introduction -- 2 BPM Course Setup -- 3 BPM Course Experience -- 4 Discussion and Lessons Learned -- 5 Related Work -- 6 Conclusions -- References -- Digital Case Study: Augmented Process Analysis and Optimization -- 1 Initial Situation -- 2 Concept and Objectives -- 3 Learning Objectives -- 4 Structure of Knowledge -- 5 Case Implementation -- 6 Implementation in the Classroom -- 6.1 Structuring the Content -- 6.2 Time Structuring -- 6.3 Working in Groups -- 6.4 Guidance and Evaluation -- 6.5 Avoiding a Transfer Trap -- 7 Experiences from Piloting in Class -- 7.1 Concept of the Digital Case Study -- 7.2 Achievement of Learning Objectives -- 7.3 Design of the Quizzes/Learning Success Checks -- 7.4 Design of the Learning Path -- 7.5 Suggestions for Further Development of the Concept -- 8 Conclusion and Outlook -- References -- Developing Industry-Ready Business Analysts: Guiding Principles for Effective Assessment for Learning (AfL) in a BPM Course -- 1 Introduction -- 2 Assessment Overview -- 2.1 Assessment Philosophy -- 2.2 Assessment Design and Structure -- 3 Assignment Details -- 4 Guiding Principles -- 5 Discussion -- 6 Future Research -- References -- Managing BPM Projects and Their Implications on Organizations - Experiences from Research and Teaching -- 1 Introduction and Motivation 2 Problem and Issue Being Addressed -- 3 Goal of the Contribution -- 4 Analyzing a Real-World Project Using the BPM Billboard -- 5 Impact and Benefits for the BPM Educators Community -- References -- Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations - The Case of Poland -- 1 Introduction -- 2 Methodology -- 3 Literature Review -- 4 Mapping BPM Components to Job Requirements -- 5 Results and Findings - The Reference Syllabus Proposal -- 5.1 Business Process Management Syllabi at Polish Universities Analysis -- 5.2 Analysis of the Requirements of Potential Users -- 5.3 Reference Syllabus Proposal -- 6 Discussions and Conclusions -- References -- Author Index Prozessmanagement (DE-588)4353072-2 gnd rswk-swf Robotic Process Automation (DE-588)1228576289 gnd rswk-swf Blockchain (DE-588)1124028595 gnd rswk-swf (DE-588)1071861417 Konferenzschrift 2023 Utrecht gnd-content Blockchain (DE-588)1124028595 s Prozessmanagement (DE-588)4353072-2 s Robotic Process Automation (DE-588)1228576289 s DE-604 López-Pintado, Orlenys Sonstige oth Plattfaut, Ralf Sonstige oth Rehse, Jana-Rebecca Sonstige oth Gdowska, Katarzyna Sonstige oth Gonzalez-Lopez, Fernanda Sonstige oth Munoz-Gama, Jorge Sonstige oth Smit, Koen Sonstige oth van der Werf, Jan Martijn E. M. Sonstige oth Erscheint auch als Druck-Ausgabe Köpke, Julius Business Process Management: Blockchain, Robotic Process Automation and Educators Forum Cham : Springer,c2023 9783031434327 |
| spellingShingle | Köpke, Julius Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings Intro -- Preface -- Organization -- Contents -- Blockchain Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Additional Reviewers -- ChorSSI: A BPMN-Based Execution Framework for Self-Sovereign Identity Systems on Blockchain -- 1 Introduction -- 2 Background -- 2.1 Self-Sovereign Identity Model -- 2.2 Hyperledger Aries and Indy -- 2.3 SSI Case Study -- 3 ChorSSI Framework -- 4 ChorSSI Prototype -- 4.1 Discussion -- 5 Related Works -- 6 Conclusions and Future Works -- References -- Loose Collaborations on the Blockchain: Survey and Challenges -- 1 Introduction -- 2 Foundation and Related Work -- 2.1 Blockchain-Based Collaborative Processes -- 2.2 Looseness in Business Processes -- 2.3 Related Work -- 3 Systematic Literature Review Methodology -- 4 Looseness in Collaborations on the Blockchain -- 4.1 Behavioral Perspective -- 4.2 Organizational Perspective -- 5 Research Challenges -- 6 Conclusion -- References -- Towards an Understanding of Trade-Offs Between Blockchain and Alternative Technologies for Inter-organizational Business Process Enactment -- 1 Introduction -- 1.1 Related Work -- 1.2 Chosen Approach -- 2 EDI as Alternative to TTPs and Blockchains -- 3 Technology Groups for Inter-organizational Business Process Enactment -- 3.1 Public Blockchains -- 3.2 Layer 2 Blockchain Solutions -- 3.3 Private Blockchains -- 3.4 Trusted Third Party -- 4 Architectural Concerns -- 4.1 Flexibility -- 4.2 Correctness -- 4.3 Traceability -- 4.4 Scalability -- 4.5 Privacy -- 4.6 Transaction Costs -- 4.7 Finality -- 4.8 Non-equivocation -- 4.9 Insider Threat Prevention -- 5 Discussion -- 6 Conclusion -- References -- Towards Object-Centric Process Mining for Blockchain Applications -- 1 Introduction -- 2 Logging Formats in Process Mining -- 3 Data Attributes for Object-Centric Event Logs from the Ethereum Blockchain 4 Data Extraction Method -- 5 Data Analysis and Evaluation -- 6 Discussion -- 7 Conclusion -- References -- RPA Forum -- Preface -- Organization -- Program Chairs -- Program Committee -- Is RPA Causing Process Knowledge Loss? Insights from RPA Experts -- 1 Introduction -- 2 Study Design -- 3 Literature Review Findings -- 4 Interview Findings -- 5 Discussions -- 5.1 A Conceptual Model for RPA-Related PKL -- 5.2 Study Limitations -- 6 Conclusion and Future Work -- References -- Business Models of Robotic Process Automation -- 1 Introduction -- 2 Foundations of Business Models and RPA -- 2.1 Business Models and Business Model Canvas -- 2.2 Business Models in the Field of Robotic Process Automation -- 3 Research Methodology -- 4 Literature Review -- 5 Expert Interviews -- 6 RPA Business Models -- 6.1 Value Proposition -- 6.2 Value Delivery -- 6.3 Value Creation -- 6.4 Value Capture -- 7 Case Study Burda Digital Systems GmbH -- 8 Discussion and Conclusions -- References -- SiDiTeR: Similarity Discovering Techniques for Robotic Process Automation -- 1 Introduction -- 2 Related Work -- 3 Description of Method -- 3.1 SiDiTeR -- 3.2 Dictionary Creations for SiDiTeR -- 4 Evaluation -- 5 Discussion and Limitations -- 6 Conclusion -- References -- What Are You Gazing At? An Approach to Use Eye-Tracking for Robotic Process Automation -- 1 Introduction -- 2 Background -- 2.1 Eye-Tracking -- 2.2 UI Components Detection -- 2.3 UI Log and Feature Extraction -- 3 Related Work -- 4 Approach -- 4.1 Understanding Interaction and Representation -- 4.2 Gaze Filtering -- 5 Evaluation -- 5.1 Set-Up -- 5.2 Results -- 6 Discussion -- 7 Conclusions and Future Work -- References -- Automating Computer Software Validation in Regulated Industries with Robotic Process Automation -- 1 Introduction -- 2 Computerized System Validation 3 Valid-AI-te: Towards Semi-automated CSV with RPA -- 3.1 Approach Description and Implications for CSV -- 3.2 Expected Benefits -- 4 Challenges of Automating CSV with RPA -- 4.1 Regulatory-Level Challenges -- 4.2 Process-Level Challenges -- 4.3 System-Level Challenges -- 5 Future Directions -- 6 Conclusion -- References -- Migrating from RPA to Backend Automation: An Exploratory Study -- 1 Introduction -- 2 Preliminaries -- 2.1 Business Process Management -- 2.2 Robotic Process Automation -- 3 Methodology -- 4 Exploratory Analysis -- 4.1 Migration-Ready RPA Bots -- 4.2 Migration-Relevant Criteria for Prioritization -- 5 Integration of Findings -- 5.1 Methodological Implications -- 5.2 Architectural Implications -- 5.3 Decision-Support Model for Candidate Selection -- 6 Case Study -- 7 Conclusion -- References -- Accelerating the Support of Conversational Interfaces for RPAs Through APIs -- 1 Introduction -- 2 Related Work -- 2.1 Natural Language Interfaces -- 2.2 Data Augmentation for NLP -- 3 Sentence Generation Pipeline -- 3.1 Key Phrases Extraction Module -- 3.2 Sentence Generation Module -- 3.3 Interaction with User to Filter Sentences -- 3.4 Train the Intent Classifier -- 4 Evaluation -- 4.1 Experimental Setup -- 4.2 Seed Phrase Selection -- 4.3 Experimental Results -- 5 Deployed System -- 6 Conclusion -- References -- Exploring Customer Journey Mining and RPA: Prediction of Customers' Next Touchpoint -- 1 Introduction -- 2 Research Background -- 3 Research Methodology -- 4 Design and Development -- 5 Demonstration -- 5.1 Overview -- 5.2 Business Understanding -- 5.3 Data Understanding -- 5.4 Data Preparation -- 5.5 Data Modeling and Model Evaluation -- 5.6 Deployment -- 6 Evaluation -- 7 Conclusion and Future Directions -- References -- Educators Forum -- Preface -- Organization -- Program Chairs -- Program Committee The Design and Delivery of a Holistic BPM Education Programme -- 1 Introduction and Background -- 2 Curriculum Design and Delivery -- 2.1 Holistic Curriculum Design -- 2.2 Understanding Industry Needs and Ensuring Real-World Job Readiness -- 2.3 Accommodating Diverse Learner Profiles -- 2.4 Nested Course Structure and Flexible Delivery -- 3 Discussion -- 3.1 Selective Learner Testimonials -- 3.2 Key Lessons Learned -- References -- Teaching BPM Fundamentals: A Project-Based Hands-On Course for Process-Driven Systems Modeling and Development -- 1 Introduction -- 2 BPM Course Setup -- 3 BPM Course Experience -- 4 Discussion and Lessons Learned -- 5 Related Work -- 6 Conclusions -- References -- Digital Case Study: Augmented Process Analysis and Optimization -- 1 Initial Situation -- 2 Concept and Objectives -- 3 Learning Objectives -- 4 Structure of Knowledge -- 5 Case Implementation -- 6 Implementation in the Classroom -- 6.1 Structuring the Content -- 6.2 Time Structuring -- 6.3 Working in Groups -- 6.4 Guidance and Evaluation -- 6.5 Avoiding a Transfer Trap -- 7 Experiences from Piloting in Class -- 7.1 Concept of the Digital Case Study -- 7.2 Achievement of Learning Objectives -- 7.3 Design of the Quizzes/Learning Success Checks -- 7.4 Design of the Learning Path -- 7.5 Suggestions for Further Development of the Concept -- 8 Conclusion and Outlook -- References -- Developing Industry-Ready Business Analysts: Guiding Principles for Effective Assessment for Learning (AfL) in a BPM Course -- 1 Introduction -- 2 Assessment Overview -- 2.1 Assessment Philosophy -- 2.2 Assessment Design and Structure -- 3 Assignment Details -- 4 Guiding Principles -- 5 Discussion -- 6 Future Research -- References -- Managing BPM Projects and Their Implications on Organizations - Experiences from Research and Teaching -- 1 Introduction and Motivation 2 Problem and Issue Being Addressed -- 3 Goal of the Contribution -- 4 Analyzing a Real-World Project Using the BPM Billboard -- 5 Impact and Benefits for the BPM Educators Community -- References -- Bridging the Gap: An Evaluation of Business Process Management Education and Industry Expectations - The Case of Poland -- 1 Introduction -- 2 Methodology -- 3 Literature Review -- 4 Mapping BPM Components to Job Requirements -- 5 Results and Findings - The Reference Syllabus Proposal -- 5.1 Business Process Management Syllabi at Polish Universities Analysis -- 5.2 Analysis of the Requirements of Potential Users -- 5.3 Reference Syllabus Proposal -- 6 Discussions and Conclusions -- References -- Author Index Prozessmanagement (DE-588)4353072-2 gnd Robotic Process Automation (DE-588)1228576289 gnd Blockchain (DE-588)1124028595 gnd |
| subject_GND | (DE-588)4353072-2 (DE-588)1228576289 (DE-588)1124028595 (DE-588)1071861417 |
| title | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_auth | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_exact_search | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_full | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_fullStr | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_full_unstemmed | Business Process Management BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| title_short | Business Process Management |
| title_sort | business process management bpm 2023 blockchain rpa and educators forum utrecht the netherlands september 11 15 2023 proceedings |
| title_sub | BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, the Netherlands, September 11-15, 2023, Proceedings |
| topic | Prozessmanagement (DE-588)4353072-2 gnd Robotic Process Automation (DE-588)1228576289 gnd Blockchain (DE-588)1124028595 gnd |
| topic_facet | Prozessmanagement Robotic Process Automation Blockchain Konferenzschrift 2023 Utrecht |
| work_keys_str_mv | AT kopkejulius businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT lopezpintadoorlenys businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT plattfautralf businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT rehsejanarebecca businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT gdowskakatarzyna businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT gonzalezlopezfernanda businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT munozgamajorge businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT smitkoen businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings AT vanderwerfjanmartijnem businessprocessmanagementbpm2023blockchainrpaandeducatorsforumutrechtthenetherlandsseptember11152023proceedings |