More resilient public administrations after COVID-19: Lessons from using the Common Assessment Framework (CAF) 2020
The COVID-19 crisis was a significant stress test for public administrations, challenging - like never before - the capacity of public sector organisations to respond to emergencies while achieving their goals and priorities. It also provided a unique learning opportunity, as public sector organisat...
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Format: | Elektronisch E-Book |
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Sprache: | English |
Veröffentlicht: |
Paris
OECD Publishing
2023
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Schriftenreihe: | OECD Public Governance Policy Papers
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Schlagworte: | |
Online-Zugang: | kostenfrei |
Zusammenfassung: | The COVID-19 crisis was a significant stress test for public administrations, challenging - like never before - the capacity of public sector organisations to respond to emergencies while achieving their goals and priorities. It also provided a unique learning opportunity, as public sector organisations adapted to new circumstances and permanently changed the way they interacted, operated, and delivered services. This policy paper provides a comprehensive analysis of the responses and adaptations of public sector organisations to the COVID-19 crisis, with a focus on 11 EU Member States (Austria, Belgium, Bulgaria, Croatia, Greece, Italy, Poland, Portugal, the Slovak Republic, Slovenia, and Spain). It assesses the resilience of public sector organisations through the lens of the Common Assessment Framework (CAF) model, a quality management tool used across EU Member States and beyond to self-evaluate organisational operations and performance |
Beschreibung: | 1 Online-Ressource (70 Seiten) 21 x 28cm |
DOI: | 10.1787/8d10bb06-en |
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spelling | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 Organisation for Economic Co-operation and Development Paris OECD Publishing 2023 1 Online-Ressource (70 Seiten) 21 x 28cm txt rdacontent c rdamedia cr rdacarrier OECD Public Governance Policy Papers The COVID-19 crisis was a significant stress test for public administrations, challenging - like never before - the capacity of public sector organisations to respond to emergencies while achieving their goals and priorities. It also provided a unique learning opportunity, as public sector organisations adapted to new circumstances and permanently changed the way they interacted, operated, and delivered services. This policy paper provides a comprehensive analysis of the responses and adaptations of public sector organisations to the COVID-19 crisis, with a focus on 11 EU Member States (Austria, Belgium, Bulgaria, Croatia, Greece, Italy, Poland, Portugal, the Slovak Republic, Slovenia, and Spain). It assesses the resilience of public sector organisations through the lens of the Common Assessment Framework (CAF) model, a quality management tool used across EU Member States and beyond to self-evaluate organisational operations and performance Governance https://doi.org/10.1787/8d10bb06-en Verlag kostenfrei Volltext |
spellingShingle | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 Governance |
title | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 |
title_auth | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 |
title_exact_search | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 |
title_full | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 Organisation for Economic Co-operation and Development |
title_fullStr | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 Organisation for Economic Co-operation and Development |
title_full_unstemmed | More resilient public administrations after COVID-19 Lessons from using the Common Assessment Framework (CAF) 2020 Organisation for Economic Co-operation and Development |
title_short | More resilient public administrations after COVID-19 |
title_sort | more resilient public administrations after covid 19 lessons from using the common assessment framework caf 2020 |
title_sub | Lessons from using the Common Assessment Framework (CAF) 2020 |
topic | Governance |
topic_facet | Governance |
url | https://doi.org/10.1787/8d10bb06-en |