Reference and information services: an introduction

"Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Hauptverfasser: Cassell, Kay Ann (VerfasserIn), Hiremath, Uma (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Chicago ALA Neal-Schuman Association [2018]
Ausgabe:Fourth edition
Schlagworte:
Online-Zugang:DE-188
Zusammenfassung:"Guided by a national advisory board of educators and practitioners, this thoroughly updated text expertly keeps up with new technologies and practices while remaining grounded in the basics of reference work. Chapters on fundamental concepts, major reference sources, and special topics provide a solid foundation; the text also offers fresh insight on core issues, including ethics, readers' advisory, information literacy, selecting and evaluating reference materials, assessing and improving reference services, guidance on conducting reference interviews with a range of different library users, and much more"...
Beschreibung:1 Online-Ressource (XV, 484 Seiten)
ISBN:9780838917060
9780838917077
9780838917084

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