Mastering customer success: discover tactics to decrease churn and expand revenue
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Birmingham
Packt
2024
|
Ausgabe: | 1st edition |
Schlagworte: | |
Online-Zugang: | DE-91 DE-706 DE-945 Volltext |
Beschreibung: | 1 Online-Ressource (xviii, 152 Seiten) |
ISBN: | 9781835466773 |
Internformat
MARC
LEADER | 00000nam a22000001c 4500 | ||
---|---|---|---|
001 | BV049730268 | ||
003 | DE-604 | ||
005 | 20241209 | ||
007 | cr|uuu---uuuuu | ||
008 | 240605s2024 xx o|||| 00||| eng d | ||
020 | |a 9781835466773 |c Online |9 978-1-83546-677-3 | ||
035 | |a (OCoLC)1443588238 | ||
035 | |a (DE-599)BVBBV049730268 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-945 |a DE-706 |a DE-91 | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Mar, Jeff |e Verfasser |4 aut | |
245 | 1 | 0 | |a Mastering customer success |b discover tactics to decrease churn and expand revenue |c Jeff Mar, Peter Armaly |
264 | 1 | |a Birmingham |b Packt |c 2024 | |
300 | |a 1 Online-Ressource (xviii, 152 Seiten) | ||
336 | |b txt |2 rdacontent | ||
337 | |b c |2 rdamedia | ||
338 | |b cr |2 rdacarrier | ||
650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Erfolgskontrolle |0 (DE-588)4015228-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenanalyse |0 (DE-588)4304338-0 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | 1 | |a Erfolgskontrolle |0 (DE-588)4015228-5 |D s |
689 | 0 | 2 | |a Kundenbindung |0 (DE-588)4384508-3 |D s |
689 | 0 | 3 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |D s |
689 | 0 | 4 | |a Kundenanalyse |0 (DE-588)4304338-0 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Armaly, Peter |e Verfasser |4 aut | |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |z 978-1-83546-903-3 |
856 | 4 | 0 | |u https://portal.igpublish.com/iglibrary/search/PACKT0007213.html |x Verlag |z URL des Erstveröffentlichers |3 Volltext |
912 | |a ZDB-221-PDB | ||
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-035072477 | |
966 | e | |u https://portal.igpublish.com/iglibrary/search/PACKT0007213.html |l DE-91 |p ZDB-221-PDB |q TUM_Paketkauf_2025 |x Verlag |3 Volltext | |
966 | e | |u https://portal.igpublish.com/iglibrary/search/PACKT0007213.html |l DE-706 |p ZDB-221-PDB |x Verlag |3 Volltext | |
966 | e | |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3918748 |l DE-945 |p ZDB-4-NLEBK |x Aggregator |3 Volltext |
Datensatz im Suchindex
_version_ | 1817975488695500800 |
---|---|
adam_text | |
any_adam_object | |
author | Mar, Jeff Armaly, Peter |
author_facet | Mar, Jeff Armaly, Peter |
author_role | aut aut |
author_sort | Mar, Jeff |
author_variant | j m jm p a pa |
building | Verbundindex |
bvnumber | BV049730268 |
classification_rvk | QP 620 |
collection | ZDB-221-PDB |
ctrlnum | (OCoLC)1443588238 (DE-599)BVBBV049730268 |
discipline | Wirtschaftswissenschaften |
edition | 1st edition |
format | Electronic eBook |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a22000001c 4500</leader><controlfield tag="001">BV049730268</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20241209</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">240605s2024 xx o|||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781835466773</subfield><subfield code="c">Online</subfield><subfield code="9">978-1-83546-677-3</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1443588238</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049730268</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-945</subfield><subfield code="a">DE-706</subfield><subfield code="a">DE-91</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Mar, Jeff</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Mastering customer success</subfield><subfield code="b">discover tactics to decrease churn and expand revenue</subfield><subfield code="c">Jeff Mar, Peter Armaly</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Birmingham</subfield><subfield code="b">Packt</subfield><subfield code="c">2024</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (xviii, 152 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Erfolgskontrolle</subfield><subfield code="0">(DE-588)4015228-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenanalyse</subfield><subfield code="0">(DE-588)4304338-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Erfolgskontrolle</subfield><subfield code="0">(DE-588)4015228-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Kundenbindung</subfield><subfield code="0">(DE-588)4384508-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Verbraucherzufriedenheit</subfield><subfield code="0">(DE-588)4129147-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="4"><subfield code="a">Kundenanalyse</subfield><subfield code="0">(DE-588)4304338-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Armaly, Peter</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="z">978-1-83546-903-3</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://portal.igpublish.com/iglibrary/search/PACKT0007213.html</subfield><subfield code="x">Verlag</subfield><subfield code="z">URL des Erstveröffentlichers</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-221-PDB</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-035072477</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://portal.igpublish.com/iglibrary/search/PACKT0007213.html</subfield><subfield code="l">DE-91</subfield><subfield code="p">ZDB-221-PDB</subfield><subfield code="q">TUM_Paketkauf_2025</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://portal.igpublish.com/iglibrary/search/PACKT0007213.html</subfield><subfield code="l">DE-706</subfield><subfield code="p">ZDB-221-PDB</subfield><subfield code="x">Verlag</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3918748</subfield><subfield code="l">DE-945</subfield><subfield code="p">ZDB-4-NLEBK</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
id | DE-604.BV049730268 |
illustrated | Not Illustrated |
indexdate | 2024-12-09T15:02:11Z |
institution | BVB |
isbn | 9781835466773 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-035072477 |
oclc_num | 1443588238 |
open_access_boolean | |
owner | DE-945 DE-706 DE-91 DE-BY-TUM |
owner_facet | DE-945 DE-706 DE-91 DE-BY-TUM |
physical | 1 Online-Ressource (xviii, 152 Seiten) |
psigel | ZDB-221-PDB ZDB-221-PDB TUM_Paketkauf_2025 ZDB-4-NLEBK |
publishDate | 2024 |
publishDateSearch | 2024 |
publishDateSort | 2024 |
publisher | Packt |
record_format | marc |
spelling | Mar, Jeff Verfasser aut Mastering customer success discover tactics to decrease churn and expand revenue Jeff Mar, Peter Armaly Birmingham Packt 2024 1 Online-Ressource (xviii, 152 Seiten) txt rdacontent c rdamedia cr rdacarrier Kundenbindung (DE-588)4384508-3 gnd rswk-swf Erfolgskontrolle (DE-588)4015228-5 gnd rswk-swf Kundenanalyse (DE-588)4304338-0 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 s Erfolgskontrolle (DE-588)4015228-5 s Kundenbindung (DE-588)4384508-3 s Verbraucherzufriedenheit (DE-588)4129147-5 s Kundenanalyse (DE-588)4304338-0 s DE-604 Armaly, Peter Verfasser aut Erscheint auch als Druck-Ausgabe 978-1-83546-903-3 https://portal.igpublish.com/iglibrary/search/PACKT0007213.html Verlag URL des Erstveröffentlichers Volltext |
spellingShingle | Mar, Jeff Armaly, Peter Mastering customer success discover tactics to decrease churn and expand revenue Kundenbindung (DE-588)4384508-3 gnd Erfolgskontrolle (DE-588)4015228-5 gnd Kundenanalyse (DE-588)4304338-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4384508-3 (DE-588)4015228-5 (DE-588)4304338-0 (DE-588)4129147-5 (DE-588)4236865-0 |
title | Mastering customer success discover tactics to decrease churn and expand revenue |
title_auth | Mastering customer success discover tactics to decrease churn and expand revenue |
title_exact_search | Mastering customer success discover tactics to decrease churn and expand revenue |
title_full | Mastering customer success discover tactics to decrease churn and expand revenue Jeff Mar, Peter Armaly |
title_fullStr | Mastering customer success discover tactics to decrease churn and expand revenue Jeff Mar, Peter Armaly |
title_full_unstemmed | Mastering customer success discover tactics to decrease churn and expand revenue Jeff Mar, Peter Armaly |
title_short | Mastering customer success |
title_sort | mastering customer success discover tactics to decrease churn and expand revenue |
title_sub | discover tactics to decrease churn and expand revenue |
topic | Kundenbindung (DE-588)4384508-3 gnd Erfolgskontrolle (DE-588)4015228-5 gnd Kundenanalyse (DE-588)4304338-0 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Kundenbindung Erfolgskontrolle Kundenanalyse Verbraucherzufriedenheit Kundenmanagement |
url | https://portal.igpublish.com/iglibrary/search/PACKT0007213.html |
work_keys_str_mv | AT marjeff masteringcustomersuccessdiscovertacticstodecreasechurnandexpandrevenue AT armalypeter masteringcustomersuccessdiscovertacticstodecreasechurnandexpandrevenue |