Health services management: a case study approach
Gespeichert in:
Weitere Verfasser: | , |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Chicago
Health Administration Press
[2024]
|
Ausgabe: | Twelfth edition |
Online-Zugang: | FHD01 |
Beschreibung: | 1 Online-Ressource (xix, 439 Seiten) |
ISBN: | 9781640554115 |
Internformat
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245 | 1 | 0 | |a Health services management |b a case study approach |c Ann Scheck McAlearney, Anthony R. Kovner |
250 | |a Twelfth edition | ||
264 | 1 | |a Chicago |b Health Administration Press |c [2024] | |
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505 | 8 | |a Front Matter -- Brief Contents -- Detailed Contents -- Preface to the 12th Edition -- Reflections on the 12th Edition: An Inerview with Anthony R. Kovner -- Introduction to the Case Study Approach -- A Short History of the Case Method of Teaching -- Learning Through the Case Method -- Searching the Literature of Health Services Management -- Evidence-Based Management -- Overview: Managerial Predicaments -- Dedication -- Foundations: Becoming a Manager: Who Am I? -- Introduction to Cases -- Case 1: The First Day -- Case 2: Now What? -- Case 3: What Then? -- Case 4: Facing Reality in a New Job | |
505 | 8 | |a Part I: Values and Culture: Who Are We? -- Introduction to Cases -- Case 5: Confronting Racisim at Franklinville Regional Medical Center -- Case 6: Disparities in Care at Southern Regional Health System -- Case 7: Scratching the Surface: Increasing Diversity and Inclusion at Midwest General -- Case 8: What's in a Name? -- Case 9: Doing the Right Thing When the Financials Do Not Support Palliative Care -- Case 10: Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping -- Case 11: Herding CATS: Virtual Work and Its Impact on Culture | |
505 | 8 | |a Case 12: Reflections on a Conference on the Future of Health Services Management Education -- Case 13: Patients and Data Privacy -- Case 14: Saving Primary Care in Vancouver -- Case 15: Challenges for Mammoth Health System: Becoming the Best Around -- Case 16: Moving the Needle: Managing Safe Patient Flow at Yale New Haven Hospital -- Case 17, Part 1: What More Evidence Do You Need? -- Case 17, Part 2: More Evidence -- The Example of Inappropriate Admissions -- Case 18: Implementing the Office of Patient and Customer Experience at Northwell Health -- Part II: Focus: What Game Are We Playing? | |
505 | 8 | |a Introduction to Cases -- Case 19: Shoes for the Shoemaker -- Case 20: The Art of Being Nimble: Pivoting from Pediatric Care to Adult Care in Response to the COVID-19 Pandemic -- Case 21: A New Look? -- Case 22: Patient Exodus at Sycamore Health: Working with Patient and Family Advisory Councils -- Case 23: What Benefits the Community? -- Case 24: Refocusing the Community Health Needs Assessment -- Case 25: Who Should Be Part of the Team? Considering the Inclusion of Family Caregivers -- Case 26: Doctors and the Capital Budget | |
505 | 8 | |a Case 27: Where the Rubber Hits the Road: Physician-Perkins Hospital Relationships -- Case 28: The Complaining Doctor and Ambulatory Care -- Case 29: Food-for-All: How Can a Pilot Project Lead to a Sustainable Population Health Improvement Program? -- Case 30: Engaging Physicians in a Value-Based Contracting Decision at Bay City Clinic -- Case 31: Measuring Systematic Change Across One Health Economy in London -- Part III: Performance Assessment: How Are We Doing? -- Introduction to Cases -- Case 32: Should XYZ Healthcare Organization Make the Baldrige Journey? -- Case 33: Letter to the CEO | |
700 | 1 | |a McAlearney, Ann Scheck |4 edt | |
700 | 1 | |a Kovner, Anthony R. |4 edt | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe, epub |z 9781640553583 |
776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe, cloth |z 9781640553590 |
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Datensatz im Suchindex
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adam_txt | |
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author2 | McAlearney, Ann Scheck Kovner, Anthony R. |
author2_role | edt edt |
author2_variant | a s m as asm a r k ar ark |
author_facet | McAlearney, Ann Scheck Kovner, Anthony R. |
building | Verbundindex |
bvnumber | BV049599921 |
collection | ZDB-30-PQE |
contents | Front Matter -- Brief Contents -- Detailed Contents -- Preface to the 12th Edition -- Reflections on the 12th Edition: An Inerview with Anthony R. Kovner -- Introduction to the Case Study Approach -- A Short History of the Case Method of Teaching -- Learning Through the Case Method -- Searching the Literature of Health Services Management -- Evidence-Based Management -- Overview: Managerial Predicaments -- Dedication -- Foundations: Becoming a Manager: Who Am I? -- Introduction to Cases -- Case 1: The First Day -- Case 2: Now What? -- Case 3: What Then? -- Case 4: Facing Reality in a New Job Part I: Values and Culture: Who Are We? -- Introduction to Cases -- Case 5: Confronting Racisim at Franklinville Regional Medical Center -- Case 6: Disparities in Care at Southern Regional Health System -- Case 7: Scratching the Surface: Increasing Diversity and Inclusion at Midwest General -- Case 8: What's in a Name? -- Case 9: Doing the Right Thing When the Financials Do Not Support Palliative Care -- Case 10: Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping -- Case 11: Herding CATS: Virtual Work and Its Impact on Culture Case 12: Reflections on a Conference on the Future of Health Services Management Education -- Case 13: Patients and Data Privacy -- Case 14: Saving Primary Care in Vancouver -- Case 15: Challenges for Mammoth Health System: Becoming the Best Around -- Case 16: Moving the Needle: Managing Safe Patient Flow at Yale New Haven Hospital -- Case 17, Part 1: What More Evidence Do You Need? -- Case 17, Part 2: More Evidence -- The Example of Inappropriate Admissions -- Case 18: Implementing the Office of Patient and Customer Experience at Northwell Health -- Part II: Focus: What Game Are We Playing? Introduction to Cases -- Case 19: Shoes for the Shoemaker -- Case 20: The Art of Being Nimble: Pivoting from Pediatric Care to Adult Care in Response to the COVID-19 Pandemic -- Case 21: A New Look? -- Case 22: Patient Exodus at Sycamore Health: Working with Patient and Family Advisory Councils -- Case 23: What Benefits the Community? -- Case 24: Refocusing the Community Health Needs Assessment -- Case 25: Who Should Be Part of the Team? Considering the Inclusion of Family Caregivers -- Case 26: Doctors and the Capital Budget Case 27: Where the Rubber Hits the Road: Physician-Perkins Hospital Relationships -- Case 28: The Complaining Doctor and Ambulatory Care -- Case 29: Food-for-All: How Can a Pilot Project Lead to a Sustainable Population Health Improvement Program? -- Case 30: Engaging Physicians in a Value-Based Contracting Decision at Bay City Clinic -- Case 31: Measuring Systematic Change Across One Health Economy in London -- Part III: Performance Assessment: How Are We Doing? -- Introduction to Cases -- Case 32: Should XYZ Healthcare Organization Make the Baldrige Journey? -- Case 33: Letter to the CEO |
ctrlnum | (OCoLC)1427318683 (DE-599)BVBBV049599921 |
edition | Twelfth edition |
format | Electronic eBook |
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illustrated | Not Illustrated |
index_date | 2024-07-03T23:34:34Z |
indexdate | 2024-07-10T10:11:46Z |
institution | BVB |
isbn | 9781640554115 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034944379 |
oclc_num | 1427318683 |
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physical | 1 Online-Ressource (xix, 439 Seiten) |
psigel | ZDB-30-PQE ZDB-30-PQE FHD01_PQE_Kauf |
publishDate | 2024 |
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publisher | Health Administration Press |
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spelling | Health services management a case study approach Ann Scheck McAlearney, Anthony R. Kovner Twelfth edition Chicago Health Administration Press [2024] 1 Online-Ressource (xix, 439 Seiten) txt rdacontent c rdamedia cr rdacarrier Front Matter -- Brief Contents -- Detailed Contents -- Preface to the 12th Edition -- Reflections on the 12th Edition: An Inerview with Anthony R. Kovner -- Introduction to the Case Study Approach -- A Short History of the Case Method of Teaching -- Learning Through the Case Method -- Searching the Literature of Health Services Management -- Evidence-Based Management -- Overview: Managerial Predicaments -- Dedication -- Foundations: Becoming a Manager: Who Am I? -- Introduction to Cases -- Case 1: The First Day -- Case 2: Now What? -- Case 3: What Then? -- Case 4: Facing Reality in a New Job Part I: Values and Culture: Who Are We? -- Introduction to Cases -- Case 5: Confronting Racisim at Franklinville Regional Medical Center -- Case 6: Disparities in Care at Southern Regional Health System -- Case 7: Scratching the Surface: Increasing Diversity and Inclusion at Midwest General -- Case 8: What's in a Name? -- Case 9: Doing the Right Thing When the Financials Do Not Support Palliative Care -- Case 10: Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping -- Case 11: Herding CATS: Virtual Work and Its Impact on Culture Case 12: Reflections on a Conference on the Future of Health Services Management Education -- Case 13: Patients and Data Privacy -- Case 14: Saving Primary Care in Vancouver -- Case 15: Challenges for Mammoth Health System: Becoming the Best Around -- Case 16: Moving the Needle: Managing Safe Patient Flow at Yale New Haven Hospital -- Case 17, Part 1: What More Evidence Do You Need? -- Case 17, Part 2: More Evidence -- The Example of Inappropriate Admissions -- Case 18: Implementing the Office of Patient and Customer Experience at Northwell Health -- Part II: Focus: What Game Are We Playing? Introduction to Cases -- Case 19: Shoes for the Shoemaker -- Case 20: The Art of Being Nimble: Pivoting from Pediatric Care to Adult Care in Response to the COVID-19 Pandemic -- Case 21: A New Look? -- Case 22: Patient Exodus at Sycamore Health: Working with Patient and Family Advisory Councils -- Case 23: What Benefits the Community? -- Case 24: Refocusing the Community Health Needs Assessment -- Case 25: Who Should Be Part of the Team? Considering the Inclusion of Family Caregivers -- Case 26: Doctors and the Capital Budget Case 27: Where the Rubber Hits the Road: Physician-Perkins Hospital Relationships -- Case 28: The Complaining Doctor and Ambulatory Care -- Case 29: Food-for-All: How Can a Pilot Project Lead to a Sustainable Population Health Improvement Program? -- Case 30: Engaging Physicians in a Value-Based Contracting Decision at Bay City Clinic -- Case 31: Measuring Systematic Change Across One Health Economy in London -- Part III: Performance Assessment: How Are We Doing? -- Introduction to Cases -- Case 32: Should XYZ Healthcare Organization Make the Baldrige Journey? -- Case 33: Letter to the CEO McAlearney, Ann Scheck edt Kovner, Anthony R. edt Erscheint auch als Online-Ausgabe, epub 9781640553583 Erscheint auch als Druck-Ausgabe, cloth 9781640553590 |
spellingShingle | Health services management a case study approach Front Matter -- Brief Contents -- Detailed Contents -- Preface to the 12th Edition -- Reflections on the 12th Edition: An Inerview with Anthony R. Kovner -- Introduction to the Case Study Approach -- A Short History of the Case Method of Teaching -- Learning Through the Case Method -- Searching the Literature of Health Services Management -- Evidence-Based Management -- Overview: Managerial Predicaments -- Dedication -- Foundations: Becoming a Manager: Who Am I? -- Introduction to Cases -- Case 1: The First Day -- Case 2: Now What? -- Case 3: What Then? -- Case 4: Facing Reality in a New Job Part I: Values and Culture: Who Are We? -- Introduction to Cases -- Case 5: Confronting Racisim at Franklinville Regional Medical Center -- Case 6: Disparities in Care at Southern Regional Health System -- Case 7: Scratching the Surface: Increasing Diversity and Inclusion at Midwest General -- Case 8: What's in a Name? -- Case 9: Doing the Right Thing When the Financials Do Not Support Palliative Care -- Case 10: Managed Care Cautionary Tale: A Case Study in Risk Adjustment and Patient Dumping -- Case 11: Herding CATS: Virtual Work and Its Impact on Culture Case 12: Reflections on a Conference on the Future of Health Services Management Education -- Case 13: Patients and Data Privacy -- Case 14: Saving Primary Care in Vancouver -- Case 15: Challenges for Mammoth Health System: Becoming the Best Around -- Case 16: Moving the Needle: Managing Safe Patient Flow at Yale New Haven Hospital -- Case 17, Part 1: What More Evidence Do You Need? -- Case 17, Part 2: More Evidence -- The Example of Inappropriate Admissions -- Case 18: Implementing the Office of Patient and Customer Experience at Northwell Health -- Part II: Focus: What Game Are We Playing? Introduction to Cases -- Case 19: Shoes for the Shoemaker -- Case 20: The Art of Being Nimble: Pivoting from Pediatric Care to Adult Care in Response to the COVID-19 Pandemic -- Case 21: A New Look? -- Case 22: Patient Exodus at Sycamore Health: Working with Patient and Family Advisory Councils -- Case 23: What Benefits the Community? -- Case 24: Refocusing the Community Health Needs Assessment -- Case 25: Who Should Be Part of the Team? Considering the Inclusion of Family Caregivers -- Case 26: Doctors and the Capital Budget Case 27: Where the Rubber Hits the Road: Physician-Perkins Hospital Relationships -- Case 28: The Complaining Doctor and Ambulatory Care -- Case 29: Food-for-All: How Can a Pilot Project Lead to a Sustainable Population Health Improvement Program? -- Case 30: Engaging Physicians in a Value-Based Contracting Decision at Bay City Clinic -- Case 31: Measuring Systematic Change Across One Health Economy in London -- Part III: Performance Assessment: How Are We Doing? -- Introduction to Cases -- Case 32: Should XYZ Healthcare Organization Make the Baldrige Journey? -- Case 33: Letter to the CEO |
title | Health services management a case study approach |
title_auth | Health services management a case study approach |
title_exact_search | Health services management a case study approach |
title_exact_search_txtP | Health services management a case study approach |
title_full | Health services management a case study approach Ann Scheck McAlearney, Anthony R. Kovner |
title_fullStr | Health services management a case study approach Ann Scheck McAlearney, Anthony R. Kovner |
title_full_unstemmed | Health services management a case study approach Ann Scheck McAlearney, Anthony R. Kovner |
title_short | Health services management |
title_sort | health services management a case study approach |
title_sub | a case study approach |
work_keys_str_mv | AT mcalearneyannscheck healthservicesmanagementacasestudyapproach AT kovneranthonyr healthservicesmanagementacasestudyapproach |