Customer relationship management: concepts, applications, and technologies
Gespeichert in:
Vorheriger Titel: | Buttle, Francis A. Customer relationship management |
---|---|
Hauptverfasser: | , , |
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
London ; New York
Routledge
2024
|
Ausgabe: | Fifth edition |
Schlagworte: | |
Beschreibung: | xxv, 345 Seiten Illustrationen, Diagramme |
ISBN: | 9781032280608 9781032247441 9781003295150 |
Internformat
MARC
LEADER | 00000nam a22000008c 4500 | ||
---|---|---|---|
001 | BV049585672 | ||
003 | DE-604 | ||
005 | 20241218 | ||
007 | t| | ||
008 | 240226s2024 xx a||| b||| 00||| eng d | ||
020 | |a 9781032280608 |c hardcover |9 978-1-032-28060-8 | ||
020 | |a 9781032247441 |c paperback |9 978-1-032-24744-1 | ||
020 | |a 9781003295150 |9 978-1-003-29515-0 | ||
035 | |a (OCoLC)1423694856 | ||
035 | |a (DE-599)BVBBV049585672 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
049 | |a DE-1050 |a DE-92 |a DE-1051 |a DE-N2 |a DE-739 | ||
084 | |a QP 620 |0 (DE-625)141911: |2 rvk | ||
100 | 1 | |a Prior, Daniel |e Verfasser |0 (DE-588)1215356536 |4 aut | |
245 | 1 | 0 | |a Customer relationship management |b concepts, applications, and technologies |c Daniel D. Prior, Francis Buttle, and Stan Maklan |
250 | |a Fifth edition | ||
264 | 1 | |a London ; New York |b Routledge |c 2024 | |
300 | |a xxv, 345 Seiten |b Illustrationen, Diagramme | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 0 | 7 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
655 | 7 | |0 (DE-588)4123623-3 |a Lehrbuch |2 gnd-content | |
689 | 0 | 0 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
689 | 0 | 1 | |a Beziehungsmanagement |0 (DE-588)4326109-7 |D s |
689 | 0 | |5 DE-604 | |
700 | 1 | |a Buttle, Francis A. |e Verfasser |0 (DE-588)171179412 |4 aut | |
700 | 1 | |a Maklan, Stan |e Verfasser |0 (DE-588)1318882559 |4 aut | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-1-003-29515-0 |
780 | 0 | 0 | |i 4. Aufl. u.d.T. |a Buttle, Francis A. |t Customer relationship management |
943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-034930497 |
Datensatz im Suchindex
_version_ | 1818798294722150400 |
---|---|
adam_text | |
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Prior, Daniel Buttle, Francis A. Maklan, Stan |
author_GND | (DE-588)1215356536 (DE-588)171179412 (DE-588)1318882559 |
author_facet | Prior, Daniel Buttle, Francis A. Maklan, Stan |
author_role | aut aut aut |
author_sort | Prior, Daniel |
author_variant | d p dp f a b fa fab s m sm |
building | Verbundindex |
bvnumber | BV049585672 |
classification_rvk | QP 620 |
ctrlnum | (OCoLC)1423694856 (DE-599)BVBBV049585672 |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | Fifth edition |
format | Book |
fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a22000008c 4500</leader><controlfield tag="001">BV049585672</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20241218</controlfield><controlfield tag="007">t|</controlfield><controlfield tag="008">240226s2024 xx a||| b||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781032280608</subfield><subfield code="c">hardcover</subfield><subfield code="9">978-1-032-28060-8</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781032247441</subfield><subfield code="c">paperback</subfield><subfield code="9">978-1-032-24744-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781003295150</subfield><subfield code="9">978-1-003-29515-0</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1423694856</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049585672</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-1050</subfield><subfield code="a">DE-92</subfield><subfield code="a">DE-1051</subfield><subfield code="a">DE-N2</subfield><subfield code="a">DE-739</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 620</subfield><subfield code="0">(DE-625)141911:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Prior, Daniel</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1215356536</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Customer relationship management</subfield><subfield code="b">concepts, applications, and technologies</subfield><subfield code="c">Daniel D. Prior, Francis Buttle, and Stan Maklan</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">Fifth edition</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">London ; New York</subfield><subfield code="b">Routledge</subfield><subfield code="c">2024</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">xxv, 345 Seiten</subfield><subfield code="b">Illustrationen, Diagramme</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="0">(DE-588)4123623-3</subfield><subfield code="a">Lehrbuch</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Beziehungsmanagement</subfield><subfield code="0">(DE-588)4326109-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Buttle, Francis A.</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)171179412</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Maklan, Stan</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)1318882559</subfield><subfield code="4">aut</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Online-Ausgabe</subfield><subfield code="z">978-1-003-29515-0</subfield></datafield><datafield tag="780" ind1="0" ind2="0"><subfield code="i">4. Aufl. u.d.T.</subfield><subfield code="a">Buttle, Francis A.</subfield><subfield code="t">Customer relationship management</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034930497</subfield></datafield></record></collection> |
genre | (DE-588)4123623-3 Lehrbuch gnd-content |
genre_facet | Lehrbuch |
id | DE-604.BV049585672 |
illustrated | Illustrated |
index_date | 2024-07-03T23:32:38Z |
indexdate | 2024-12-18T17:00:20Z |
institution | BVB |
isbn | 9781032280608 9781032247441 9781003295150 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034930497 |
oclc_num | 1423694856 |
open_access_boolean | |
owner | DE-1050 DE-92 DE-1051 DE-N2 DE-739 |
owner_facet | DE-1050 DE-92 DE-1051 DE-N2 DE-739 |
physical | xxv, 345 Seiten Illustrationen, Diagramme |
publishDate | 2024 |
publishDateSearch | 2024 |
publishDateSort | 2024 |
publisher | Routledge |
record_format | marc |
spelling | Prior, Daniel Verfasser (DE-588)1215356536 aut Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan Fifth edition London ; New York Routledge 2024 xxv, 345 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf (DE-588)4123623-3 Lehrbuch gnd-content Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-604 Buttle, Francis A. Verfasser (DE-588)171179412 aut Maklan, Stan Verfasser (DE-588)1318882559 aut Erscheint auch als Online-Ausgabe 978-1-003-29515-0 4. Aufl. u.d.T. Buttle, Francis A. Customer relationship management |
spellingShingle | Prior, Daniel Buttle, Francis A. Maklan, Stan Customer relationship management concepts, applications, and technologies Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
subject_GND | (DE-588)4326109-7 (DE-588)4236865-0 (DE-588)4123623-3 |
title | Customer relationship management concepts, applications, and technologies |
title_auth | Customer relationship management concepts, applications, and technologies |
title_exact_search | Customer relationship management concepts, applications, and technologies |
title_exact_search_txtP | Customer relationship management concepts, applications, and technologies |
title_full | Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan |
title_fullStr | Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan |
title_full_unstemmed | Customer relationship management concepts, applications, and technologies Daniel D. Prior, Francis Buttle, and Stan Maklan |
title_old | Buttle, Francis A. Customer relationship management |
title_short | Customer relationship management |
title_sort | customer relationship management concepts applications and technologies |
title_sub | concepts, applications, and technologies |
topic | Beziehungsmanagement (DE-588)4326109-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
topic_facet | Beziehungsmanagement Kundenmanagement Lehrbuch |
work_keys_str_mv | AT priordaniel customerrelationshipmanagementconceptsapplicationsandtechnologies AT buttlefrancisa customerrelationshipmanagementconceptsapplicationsandtechnologies AT maklanstan customerrelationshipmanagementconceptsapplicationsandtechnologies |