Quality management for services: handbook for successful quality management : principles - concepts - methods
Gespeichert in:
1. Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Berlin
Springer
[2023]
|
Schlagworte: | |
Beschreibung: | xxv, 634 Seiten Illustrationen 24 cm x 16.8 cm |
ISBN: | 9783662670316 3662670313 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
---|---|---|---|
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003 | DE-604 | ||
005 | 20240125 | ||
007 | t | ||
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015 | |a 23,N09 |2 dnb | ||
020 | |a 9783662670316 |c : : EUR 117.69 (DE) (freier Preis), EUR 120.99 (AT) (freier Preis), CHF 130.00 (freier Preis), EUR 109.99 |9 978-3-662-67031-6 | ||
020 | |a 3662670313 |9 3-662-67031-3 | ||
024 | 3 | |a 9783662670316 | |
028 | 5 | 2 | |a 978-3-662-67031-6 |
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035 | |a (OCoLC)1415283158 | ||
035 | |a (DE-599)DNB1281535931 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a gw |c XA-DE-BE |a gw |c XA-DE-BW | ||
049 | |a DE-N2 | ||
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082 | 0 | |a 658.4013 |2 23/ger | |
084 | |a QQ 250 |0 (DE-625)141969: |2 rvk | ||
084 | |a 85.99 |2 bkl | ||
084 | |a 85.40 |2 bkl | ||
084 | |a 83.68 |2 bkl | ||
084 | |a 85.38 |2 bkl | ||
100 | 1 | |a Bruhn, Manfred |d 1949- |e Verfasser |0 (DE-588)115483896 |4 aut | |
245 | 1 | 0 | |a Quality management for services |b handbook for successful quality management : principles - concepts - methods |c Manfred Bruhn |
264 | 1 | |a Berlin |b Springer |c [2023] | |
300 | |a xxv, 634 Seiten |b Illustrationen |c 24 cm x 16.8 cm | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
583 | 1 | |a Archivierung/Langzeitarchivierung gewährleistet |f PEBW |2 pdager |5 DE-31 | |
650 | 0 | 7 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |2 gnd |9 rswk-swf |
689 | 0 | 0 | |a Qualitätsmanagement |0 (DE-588)4219057-5 |D s |
689 | 0 | 1 | |a Dienstleistungsbetrieb |0 (DE-588)4012181-1 |D s |
689 | 0 | |5 DE-604 | |
710 | 2 | |a Springer-Verlag GmbH |0 (DE-588)1065168780 |4 pbl | |
776 | 0 | 8 | |i Erscheint auch als |n Online-Ausgabe |z 978-3-662-67032-3 |
999 | |a oai:aleph.bib-bvb.de:BVB01-034841564 |
Datensatz im Suchindex
_version_ | 1804186299367686144 |
---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Bruhn, Manfred 1949- |
author_GND | (DE-588)115483896 |
author_facet | Bruhn, Manfred 1949- |
author_role | aut |
author_sort | Bruhn, Manfred 1949- |
author_variant | m b mb |
building | Verbundindex |
bvnumber | BV049496342 |
classification_rvk | QQ 250 |
ctrlnum | (OCoLC)1415283158 (DE-599)DNB1281535931 |
dewey-full | 658.4013 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4013 |
dewey-search | 658.4013 |
dewey-sort | 3658.4013 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV049496342 |
illustrated | Illustrated |
index_date | 2024-07-03T23:20:29Z |
indexdate | 2024-07-10T10:08:55Z |
institution | BVB |
institution_GND | (DE-588)1065168780 |
isbn | 9783662670316 3662670313 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034841564 |
oclc_num | 1415283158 |
open_access_boolean | |
owner | DE-N2 |
owner_facet | DE-N2 |
physical | xxv, 634 Seiten Illustrationen 24 cm x 16.8 cm |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | Springer |
record_format | marc |
spelling | Bruhn, Manfred 1949- Verfasser (DE-588)115483896 aut Quality management for services handbook for successful quality management : principles - concepts - methods Manfred Bruhn Berlin Springer [2023] xxv, 634 Seiten Illustrationen 24 cm x 16.8 cm txt rdacontent n rdamedia nc rdacarrier Archivierung/Langzeitarchivierung gewährleistet PEBW pdager DE-31 Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätsmanagement (DE-588)4219057-5 s Dienstleistungsbetrieb (DE-588)4012181-1 s DE-604 Springer-Verlag GmbH (DE-588)1065168780 pbl Erscheint auch als Online-Ausgabe 978-3-662-67032-3 |
spellingShingle | Bruhn, Manfred 1949- Quality management for services handbook for successful quality management : principles - concepts - methods Dienstleistungsbetrieb (DE-588)4012181-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
subject_GND | (DE-588)4012181-1 (DE-588)4219057-5 |
title | Quality management for services handbook for successful quality management : principles - concepts - methods |
title_auth | Quality management for services handbook for successful quality management : principles - concepts - methods |
title_exact_search | Quality management for services handbook for successful quality management : principles - concepts - methods |
title_exact_search_txtP | Quality management for services handbook for successful quality management : principles - concepts - methods |
title_full | Quality management for services handbook for successful quality management : principles - concepts - methods Manfred Bruhn |
title_fullStr | Quality management for services handbook for successful quality management : principles - concepts - methods Manfred Bruhn |
title_full_unstemmed | Quality management for services handbook for successful quality management : principles - concepts - methods Manfred Bruhn |
title_short | Quality management for services |
title_sort | quality management for services handbook for successful quality management principles concepts methods |
title_sub | handbook for successful quality management : principles - concepts - methods |
topic | Dienstleistungsbetrieb (DE-588)4012181-1 gnd Qualitätsmanagement (DE-588)4219057-5 gnd |
topic_facet | Dienstleistungsbetrieb Qualitätsmanagement |
work_keys_str_mv | AT bruhnmanfred qualitymanagementforserviceshandbookforsuccessfulqualitymanagementprinciplesconceptsmethods AT springerverlaggmbh qualitymanagementforserviceshandbookforsuccessfulqualitymanagementprinciplesconceptsmethods |