The Come Back Culture: 10 Business Practices That Create Lifelong Customers
Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps people coming back for more
Gespeichert in:
1. Verfasser: | |
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Format: | Elektronisch E-Book |
Sprache: | English |
Veröffentlicht: |
Grand Rapids
Baker Books
2022
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Ausgabe: | 1st ed |
Online-Zugang: | HWR01 |
Zusammenfassung: | Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps people coming back for more |
Beschreibung: | Description based on publisher supplied metadata and other sources |
Beschreibung: | 1 Online-Ressource (151 Seiten) |
ISBN: | 9781493436163 |
Internformat
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505 | 8 | |a Intro -- Endorsements -- Half Title Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgments -- Introduction -- 1. Focus on Feeling as Much as Function -- 2. Create a Culture, Not a Job Title -- 3. Know the Guest -- 4. Be Fully Present -- 5. Think Scene by Scene -- 6. Recover Quickly -- 7. Observe Details, Because Everything Communicates -- 8. Reject "Just Okay" -- 9. Choose Values over Policies -- 10. Build a Hospitable Team -- Appendix Sample: Psychographic Sheet -- Notes -- About the Authors -- Back Ads -- Back Cover | |
520 | |a Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps people coming back for more | ||
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Datensatz im Suchindex
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adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Young, Jason |
author_facet | Young, Jason |
author_role | aut |
author_sort | Young, Jason |
author_variant | j y jy |
building | Verbundindex |
bvnumber | BV049409344 |
collection | ZDB-30-PQE |
contents | Intro -- Endorsements -- Half Title Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgments -- Introduction -- 1. Focus on Feeling as Much as Function -- 2. Create a Culture, Not a Job Title -- 3. Know the Guest -- 4. Be Fully Present -- 5. Think Scene by Scene -- 6. Recover Quickly -- 7. Observe Details, Because Everything Communicates -- 8. Reject "Just Okay" -- 9. Choose Values over Policies -- 10. Build a Hospitable Team -- Appendix Sample: Psychographic Sheet -- Notes -- About the Authors -- Back Ads -- Back Cover |
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dewey-full | 658.8/12 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.8/12 |
dewey-search | 658.8/12 |
dewey-sort | 3658.8 212 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | 1st ed |
format | Electronic eBook |
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institution | BVB |
isbn | 9781493436163 |
language | English |
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physical | 1 Online-Ressource (151 Seiten) |
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publisher | Baker Books |
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spelling | Young, Jason Verfasser aut The Come Back Culture 10 Business Practices That Create Lifelong Customers 1st ed Grand Rapids Baker Books 2022 ©2022 1 Online-Ressource (151 Seiten) txt rdacontent c rdamedia cr rdacarrier Description based on publisher supplied metadata and other sources Intro -- Endorsements -- Half Title Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgments -- Introduction -- 1. Focus on Feeling as Much as Function -- 2. Create a Culture, Not a Job Title -- 3. Know the Guest -- 4. Be Fully Present -- 5. Think Scene by Scene -- 6. Recover Quickly -- 7. Observe Details, Because Everything Communicates -- 8. Reject "Just Okay" -- 9. Choose Values over Policies -- 10. Build a Hospitable Team -- Appendix Sample: Psychographic Sheet -- Notes -- About the Authors -- Back Ads -- Back Cover Want second looks, return visits, and lifelong customers at your business? These highly sought-after speakers and consultants provide valuable insights and practical ideas on how to create a business driven by hospitality and an environment that keeps people coming back for more Malm, Jonathan Sonstige oth Schulze, Horst Sonstige oth Erscheint auch als Druck-Ausgabe Young, Jason The Come Back Culture Grand Rapids : Baker Books,c2022 9781540901972 |
spellingShingle | Young, Jason The Come Back Culture 10 Business Practices That Create Lifelong Customers Intro -- Endorsements -- Half Title Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Foreword -- Acknowledgments -- Introduction -- 1. Focus on Feeling as Much as Function -- 2. Create a Culture, Not a Job Title -- 3. Know the Guest -- 4. Be Fully Present -- 5. Think Scene by Scene -- 6. Recover Quickly -- 7. Observe Details, Because Everything Communicates -- 8. Reject "Just Okay" -- 9. Choose Values over Policies -- 10. Build a Hospitable Team -- Appendix Sample: Psychographic Sheet -- Notes -- About the Authors -- Back Ads -- Back Cover |
title | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_auth | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_exact_search | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_exact_search_txtP | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_full | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_fullStr | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_full_unstemmed | The Come Back Culture 10 Business Practices That Create Lifelong Customers |
title_short | The Come Back Culture |
title_sort | the come back culture 10 business practices that create lifelong customers |
title_sub | 10 Business Practices That Create Lifelong Customers |
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