How do you know if you are making a difference?: a practical handbook for public service organisations

Why is it hard to know if you are making a difference in public services? What can you do about it? Public services throughout the world face the challenge of tackling complex issues where multiple factors influence change. This book sets out practical and theoretically robust, tried and tested appr...

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Bibliographische Detailangaben
Hauptverfasser: Morton, Sarah 1964- (VerfasserIn), Cook, Ailsa (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Bristol Policy Press 2023
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Online-Zugang:BSB01
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Zusammenfassung:Why is it hard to know if you are making a difference in public services? What can you do about it? Public services throughout the world face the challenge of tackling complex issues where multiple factors influence change. This book sets out practical and theoretically robust, tried and tested approaches to understanding and tracking change that any organisation can use to ensure it makes a difference to the people it cares about. With case studies from health, community, research, international development and social care, this book shows that with the right tools and techniques, public services can track their contribution to social change and become more efficient and effective
Beschreibung:Also issued in print: 2023. - Includes bibliographical references and index
Beschreibung:1 Online-Ressource (xiii, 182 Seiten) Illustrationen
ISBN:9781447361954
DOI:10.46692/9781447361954

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