Managing conflict in organizations:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New Brunswick, N.J.
Routledge, Taylor & Francis Group
2023
|
| Ausgabe: | Fifth Edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xxii, 320 Seiten Illustrationen, Diagramme 24 cm |
| ISBN: | 9781032259598 9781032258201 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804185426697650176 |
|---|---|
| adam_text | Contents List offigures xii List of tables xiii Foreword Kenneth D. Mackenzie xvi Preface xxi Social Conflict Construct 1 Contributions from Various Disciplines 2 Organizational Conflict 8 Nature of Conflict 16 Defining Conflict 16 Threshold and Grey-Zone Conflicts 18 Conflict and Competition 18 Classifying Conflict 20 Styles of Handling Interpersonal Conflict 25 Organizational Learning and Effectiveness 35 Nature of Organizational Learning 36 Types of Learning 37 Nature of Organizational Effectiveness 38 Characteristics of the Old Paradigm 43 Problem Solving 44 Conflict Management in the New Paradigm 46 1 2 3 4 Conflict-Management Design 48 Nature of Conflict Management 48 Contingency Approach 62 Conflict-Management Process 63 ix
5 Intrapersonal Conflict Types of Intrapersonal Conflict Role Role Conflict Role Ambiguity A Model of Role Conflict and Ambiguity Consequences of Role Conflict Managing Intrapersonal Conflict 77 77 79 79 81 81 83 85 Interpersonal Conflict Prisoner’s Dilemma A Model of Conflict Consequences of Interpersonal Conflict Negotiation Managing Interpersonal Conflict Conflict-Management Styles in a Global Setting 95 95 97 100 102 106 117 Intragroup Conflict Types of Groups Effects of Intragroup Conflict Managing Intragroup Conflict 130 130 132 13 7 8 Intergroup Conflict Dynamics of Intergroup Conflict Effects of Intergroup Conflict Managing Intergroup Conflict Intervention 151 152 15 5 156 164 9 Ethics and Morality Ethics and Morality Defined Behavioral Perspectives for Conflict Management Ethical Evaluation of Conflict Management Ethics and Leadership Structure Four Methods of Discourse General Appropriateness of the Methods 169 170 171 172 172 174 175 6 7 X Contents
Practical Methods and Conflict-Management Styles 177 Stages of Moral Development 181 Empirical Study on Stages and Styles 183 The Measurement of Conflict 186 Development of the ROCI-I 187 Development of the ROCI-II 197 Sample Items of the ROCI-I and ROCI-II 212 New Measurement Scales that are being Developed 212 10 Epilogue 214 A Design for Managing Conflict 215 Cases 226 Case 1 : Allen Manufacturing Corporation 226 Case 2: New Employee at the Credit Union 228 Case 3: Minnis Service 232 Case 4: The Hormel Strike at Austin, Minnesota 235 11 Appendix A: Appendix B: Exercises 253 Exercise 1 : Contract Building 254 Exercise 2: Technique of Role Analysis 255 Exercise 3: Job Design 257 Exercise 4: Transactional Analysis 259 Exercise 5: Managing Interpersonal Conflict 262 Exercise 6: Team Building 263 Exercise 7: Intergroup Problem Solving 267 Exercise 8: Organizational Mirroring 272 Exercise 9: Analysis of Task Interdependence 274 References Contents 277 Index ofNames 306 Index ofSubjects 311 xi
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| adam_txt |
Contents List offigures xii List of tables xiii Foreword Kenneth D. Mackenzie xvi Preface xxi Social Conflict Construct 1 Contributions from Various Disciplines 2 Organizational Conflict 8 Nature of Conflict 16 Defining Conflict 16 Threshold and Grey-Zone Conflicts 18 Conflict and Competition 18 Classifying Conflict 20 Styles of Handling Interpersonal Conflict 25 Organizational Learning and Effectiveness 35 Nature of Organizational Learning 36 Types of Learning 37 Nature of Organizational Effectiveness 38 Characteristics of the Old Paradigm 43 Problem Solving 44 Conflict Management in the New Paradigm 46 1 2 3 4 Conflict-Management Design 48 Nature of Conflict Management 48 Contingency Approach 62 Conflict-Management Process 63 ix
5 Intrapersonal Conflict Types of Intrapersonal Conflict Role Role Conflict Role Ambiguity A Model of Role Conflict and Ambiguity Consequences of Role Conflict Managing Intrapersonal Conflict 77 77 79 79 81 81 83 85 Interpersonal Conflict Prisoner’s Dilemma A Model of Conflict Consequences of Interpersonal Conflict Negotiation Managing Interpersonal Conflict Conflict-Management Styles in a Global Setting 95 95 97 100 102 106 117 Intragroup Conflict Types of Groups Effects of Intragroup Conflict Managing Intragroup Conflict 130 130 132 13 7 8 Intergroup Conflict Dynamics of Intergroup Conflict Effects of Intergroup Conflict Managing Intergroup Conflict Intervention 151 152 15 5 156 164 9 Ethics and Morality Ethics and Morality Defined Behavioral Perspectives for Conflict Management Ethical Evaluation of Conflict Management Ethics and Leadership Structure Four Methods of Discourse General Appropriateness of the Methods 169 170 171 172 172 174 175 6 7 X Contents
Practical Methods and Conflict-Management Styles 177 Stages of Moral Development 181 Empirical Study on Stages and Styles 183 The Measurement of Conflict 186 Development of the ROCI-I 187 Development of the ROCI-II 197 Sample Items of the ROCI-I and ROCI-II 212 New Measurement Scales that are being Developed 212 10 Epilogue 214 A Design for Managing Conflict 215 Cases 226 Case 1 : Allen Manufacturing Corporation 226 Case 2: New Employee at the Credit Union 228 Case 3: Minnis Service 232 Case 4: The Hormel Strike at Austin, Minnesota 235 11 Appendix A: Appendix B: Exercises 253 Exercise 1 : Contract Building 254 Exercise 2: Technique of Role Analysis 255 Exercise 3: Job Design 257 Exercise 4: Transactional Analysis 259 Exercise 5: Managing Interpersonal Conflict 262 Exercise 6: Team Building 263 Exercise 7: Intergroup Problem Solving 267 Exercise 8: Organizational Mirroring 272 Exercise 9: Analysis of Task Interdependence 274 References Contents 277 Index ofNames 306 Index ofSubjects 311 xi |
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| callnumber-first | H - Social Science |
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| callnumber-search | HD42 |
| callnumber-sort | HD 242 |
| callnumber-subject | HD - Industries, Land Use, Labor |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | Fifth Edition |
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| spelling | Rahim, M. Afzalur Verfasser (DE-588)123478588 aut Managing conflict in organizations M. Afzalur Rahim Fifth Edition New Brunswick, N.J. Routledge, Taylor & Francis Group 2023 xxii, 320 Seiten Illustrationen, Diagramme 24 cm txt rdacontent n rdamedia nc rdacarrier Conflict management Unternehmen (DE-588)4061963-1 gnd rswk-swf Konfliktlösung (DE-588)4114266-4 gnd rswk-swf Konfliktregelung (DE-588)4164958-8 gnd rswk-swf Konfliktregelung (DE-588)4164958-8 s Unternehmen (DE-588)4061963-1 s DE-604 Konfliktlösung (DE-588)4114266-4 s 1\p DE-604 Erscheint auch als Online-Ausgabe 978-1-003-28586-1 Digitalisierung UB Regensburg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034352167&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Rahim, M. Afzalur Managing conflict in organizations Conflict management Unternehmen (DE-588)4061963-1 gnd Konfliktlösung (DE-588)4114266-4 gnd Konfliktregelung (DE-588)4164958-8 gnd |
| subject_GND | (DE-588)4061963-1 (DE-588)4114266-4 (DE-588)4164958-8 |
| title | Managing conflict in organizations |
| title_auth | Managing conflict in organizations |
| title_exact_search | Managing conflict in organizations |
| title_exact_search_txtP | Managing conflict in organizations |
| title_full | Managing conflict in organizations M. Afzalur Rahim |
| title_fullStr | Managing conflict in organizations M. Afzalur Rahim |
| title_full_unstemmed | Managing conflict in organizations M. Afzalur Rahim |
| title_short | Managing conflict in organizations |
| title_sort | managing conflict in organizations |
| topic | Conflict management Unternehmen (DE-588)4061963-1 gnd Konfliktlösung (DE-588)4114266-4 gnd Konfliktregelung (DE-588)4164958-8 gnd |
| topic_facet | Conflict management Unternehmen Konfliktlösung Konfliktregelung |
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