The decision intelligence handbook: practical steps for evidence-based decisions in a complex world
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Beijing ; Boston ; Farnham ; Sebastopol ; Tokyo
O'Reily Media
June 2023
|
| Ausgabe: | first edition |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | xxiii, 241 Seiten |
Internformat
MARC
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| 245 | 1 | 0 | |a The decision intelligence handbook |b practical steps for evidence-based decisions in a complex world |c L.Y. Pratt and N.E. Malcom ; foreword by John Elkington |
| 250 | |a first edition | ||
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| 300 | |a xxiii, 241 Seiten | ||
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| 700 | 1 | |a Malcom, Nadine |e Verfasser |4 aut | |
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Datensatz im Suchindex
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| adam_text | Table of Contents Foreword.................................................................................................... ix Preface..................................................................................................... xiii 1. Introduction............................................................................................ 1 Do You Need Decision Intelligence? What DI Does for You and Your Organization From Data to Decisions The Decision Complexity Ceiling What Is DI? Build Your First CDD, Right Now! DI Is About Action-to-Outcome Decisions DI Is About Human-in-the֊Loop Decisions Why Data-Driven Decision Makers Need DI Where DI Comes From What DI Is Not The DI Maturity Model The Shifting Meaning of “Decision Intelligence” Who Is Doing DI Today? The Nine DI Processes Conclusion 2 3 3 5 8 9 10 12 14 16 18 20 22 22 22 25 2. Decision Requirements................................................................................ 27 Decision Requirements (Phase A): Overview Process Al: The Decision Objective Statement Decision Objective Statement: Net-Zero Emissions Program Use Case Interlude: Convening the Decision Team Making Decisions at Multiple Organizational Levels 29 31 32 33 34 v
Balancing Information, Authority, and Responsibility Process A2: Decision Framing Decision Verification Why Decision Framing Is Important Formal Process Description: Process A2, Decision Framing When the Decision Frame Is Wrong Verifying and Framing: Net-Zero Emissions Program Use Case Try It Yourself: Decision Requirements for a Telecom Use Case Framing the Decision Asking About Outcomes and Goals Completing the Decision Framing Worksheet Conclusion 35 36 36 37 38 40 41 44 46 47 48 49 3. Decision Modeling: The Decision Design Process................................................. 51 The Decision Modeling Phase: Overview Decision Elements Decisions and Time Process Bl: Decision Design Formal Process Description: Process Bl: Decision Design Divergent and Convergent Thinking The CDD Elicitation Meeting Divergent Thinking: Eliciting Outcomes and Objectives Capturing Out-of-Context Decision Elements in a “Parking Lot” Convergent Thinking: Refining (“Cleaning Up”) Outcomes and Objectives Divergent Thinking: Eliciting Levers Convergent Thinking: Refining Levers Divergent Thinking: Eliciting Intermediates (Causal Chains) Convergent Thinking: Refining Intermediates Divergent Thinking: Eliciting Externals Convergent Thinking: Refining Externals Convergent Thinking: Refining Decision Elements Refining and Expanding Your CDD Levels of Modeling Detail How Do You Know When to Stop Decision Modeling? Decision Design Use Case: Governmental Net-Zero Project Try It Yourself: Decision Design for a Telecom Use Case Brainstorming Outcomes Brainstorming Levers Wiring Known Dependencies
Together Initial Refinement Iterating On and Publishing the CDD Conclusion vi I Table of Contents 53 55 62 63 64 68 69 70 71 71 74 74 76 78 79 80 80 81 82 83 85 89 90 91 92 94 102 103
4. Decision Modeling: The Decision Asset Investigation Process............................... 105 Deciding to Go Digital Introduction to Process B2: Decision Asset Investigation From Simple to Sophisticated Assets Documenting Decision Assets Formal Process Description: Process B2: Decision Asset Investigation Decision Asset Investigation: A Sweet Potato CDD Drives Data Gathering and Research Data for Externals The Puzzle Toy Use Case: The Decision Asset Conversation Try It Yourself: Decision Asset Investigation for the Telecom Use Case Conclusion 107 107 108 109 111 113 115 117 122 126 5. Decision Reasoning: The Decision Simulation Process...................................... 127 Decision Reasoning: Phase Overview Decision Simulation Process Overview Why Simulate Your CDD? Deciding Whether to Automate Your Decision Simulation Developing the Simulation Iteratively Formal Process Description: Decision Simulation Creating a Decision Simulation Simplifying the CDD Lever Choices Externals and Assumptions Intermediates and Outcomes Decision Simulation Fidelity Running the Simulation “Backward”: Decision Models for Optimization Technology Options Simulation Report: Identifying Patterns and Feedback Loops Net-Zero Emissions Use Case: Simulating the Decision Model Visualizing Emergent Patterns in the Puzzle Toy Use Case Simulation Try It Yourself: Decision Simulation for the Telecom Use Case Deciding on a CDD to Simulate Designing CDD Visual Elements Coding the Dependencies Testing Your Simulation Conclusion 128 129 131 134 136 137 139 139 140 140 141 142 143 144 145 149 151 155
156 156 158 160 162 6. Decision Reasoning: The Decision Assessment Process..................................... 163 Introduction to Process C2, Decision Assessment Formal Process Description: Process C2, Decision Assessment Decision Assessment Lenses 166 167 170 Table of Contents Į vii
Baseline Accuracy of the Model, and of Its Parts Bias Sensitivity Uncertainty and Risk Provenance Fidelity Consensus Timing Try It Yourself: Decision Assessment for the Telecom Use Case Conclusion 7. Decision Action..................................................................................... Decision Action Phase Overview Process D1 : Decision Monitoring Formal Process Description: Process DI, Decision Monitoring When Is a Monitored Value Wrong Enough to Matter? What to Monitor When Do You Need to Revisit Your Decision? Decision Monitoring Records Silos, Whack-a֊Mole, and the Measurement Effect Case Study: Network Upgrade: When the Decision Is Already Off the Rails Try It Yourself: Decision Monitoring for the Unlimited Usage Plan Use Case Conclusion 171 172 173 174 176 178 179 179 180 180 185 187 188 189 190 192 193 194 195 195 197 200 203 8. Decision Review....................................................................................... 205 The Decision Review Phase: Overview Process El: Decision Artifacts Retention Legal, Regulatory, and Policy Issues When Should Decision Artifacts Retention Begin and End? Formal Process Description: Process El, Decision Artifacts Retention Try It Yourself: Decision Artifacts Retention for the Telecom Use Case Process E2: Decision Retrospective One-Time Versus Repeated Decisions Measuring Decision Quality Formal Process Description: Process E2, Decision Retrospective Continuous Decision-Process Improvement Conclusion 206 207 209 210 210 212 214 214 215 217 220 222 Appendix: Framework for How Data Informs
Decisions......................................... 225 Index....................................................................................................... 229 viii I Table of Contents
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| adam_txt |
Table of Contents Foreword. ix Preface. xiii 1. Introduction. 1 Do You Need Decision Intelligence? What DI Does for You and Your Organization From Data to Decisions The Decision Complexity Ceiling What Is DI? Build Your First CDD, Right Now! DI Is About Action-to-Outcome Decisions DI Is About Human-in-the֊Loop Decisions Why Data-Driven Decision Makers Need DI Where DI Comes From What DI Is Not The DI Maturity Model The Shifting Meaning of “Decision Intelligence” Who Is Doing DI Today? The Nine DI Processes Conclusion 2 3 3 5 8 9 10 12 14 16 18 20 22 22 22 25 2. Decision Requirements. 27 Decision Requirements (Phase A): Overview Process Al: The Decision Objective Statement Decision Objective Statement: Net-Zero Emissions Program Use Case Interlude: Convening the Decision Team Making Decisions at Multiple Organizational Levels 29 31 32 33 34 v
Balancing Information, Authority, and Responsibility Process A2: Decision Framing Decision Verification Why Decision Framing Is Important Formal Process Description: Process A2, Decision Framing When the Decision Frame Is Wrong Verifying and Framing: Net-Zero Emissions Program Use Case Try It Yourself: Decision Requirements for a Telecom Use Case Framing the Decision Asking About Outcomes and Goals Completing the Decision Framing Worksheet Conclusion 35 36 36 37 38 40 41 44 46 47 48 49 3. Decision Modeling: The Decision Design Process. 51 The Decision Modeling Phase: Overview Decision Elements Decisions and Time Process Bl: Decision Design Formal Process Description: Process Bl: Decision Design Divergent and Convergent Thinking The CDD Elicitation Meeting Divergent Thinking: Eliciting Outcomes and Objectives Capturing Out-of-Context Decision Elements in a “Parking Lot” Convergent Thinking: Refining (“Cleaning Up”) Outcomes and Objectives Divergent Thinking: Eliciting Levers Convergent Thinking: Refining Levers Divergent Thinking: Eliciting Intermediates (Causal Chains) Convergent Thinking: Refining Intermediates Divergent Thinking: Eliciting Externals Convergent Thinking: Refining Externals Convergent Thinking: Refining Decision Elements Refining and Expanding Your CDD Levels of Modeling Detail How Do You Know When to Stop Decision Modeling? Decision Design Use Case: Governmental Net-Zero Project Try It Yourself: Decision Design for a Telecom Use Case Brainstorming Outcomes Brainstorming Levers Wiring Known Dependencies
Together Initial Refinement Iterating On and Publishing the CDD Conclusion vi I Table of Contents 53 55 62 63 64 68 69 70 71 71 74 74 76 78 79 80 80 81 82 83 85 89 90 91 92 94 102 103
4. Decision Modeling: The Decision Asset Investigation Process. 105 Deciding to Go Digital Introduction to Process B2: Decision Asset Investigation From Simple to Sophisticated Assets Documenting Decision Assets Formal Process Description: Process B2: Decision Asset Investigation Decision Asset Investigation: A Sweet Potato CDD Drives Data Gathering and Research Data for Externals The Puzzle Toy Use Case: The Decision Asset Conversation Try It Yourself: Decision Asset Investigation for the Telecom Use Case Conclusion 107 107 108 109 111 113 115 117 122 126 5. Decision Reasoning: The Decision Simulation Process. 127 Decision Reasoning: Phase Overview Decision Simulation Process Overview Why Simulate Your CDD? Deciding Whether to Automate Your Decision Simulation Developing the Simulation Iteratively Formal Process Description: Decision Simulation Creating a Decision Simulation Simplifying the CDD Lever Choices Externals and Assumptions Intermediates and Outcomes Decision Simulation Fidelity Running the Simulation “Backward”: Decision Models for Optimization Technology Options Simulation Report: Identifying Patterns and Feedback Loops Net-Zero Emissions Use Case: Simulating the Decision Model Visualizing Emergent Patterns in the Puzzle Toy Use Case Simulation Try It Yourself: Decision Simulation for the Telecom Use Case Deciding on a CDD to Simulate Designing CDD Visual Elements Coding the Dependencies Testing Your Simulation Conclusion 128 129 131 134 136 137 139 139 140 140 141 142 143 144 145 149 151 155
156 156 158 160 162 6. Decision Reasoning: The Decision Assessment Process. 163 Introduction to Process C2, Decision Assessment Formal Process Description: Process C2, Decision Assessment Decision Assessment Lenses 166 167 170 Table of Contents Į vii
Baseline Accuracy of the Model, and of Its Parts Bias Sensitivity Uncertainty and Risk Provenance Fidelity Consensus Timing Try It Yourself: Decision Assessment for the Telecom Use Case Conclusion 7. Decision Action. Decision Action Phase Overview Process D1 : Decision Monitoring Formal Process Description: Process DI, Decision Monitoring When Is a Monitored Value Wrong Enough to Matter? What to Monitor When Do You Need to Revisit Your Decision? Decision Monitoring Records Silos, Whack-a֊Mole, and the Measurement Effect Case Study: Network Upgrade: When the Decision Is Already Off the Rails Try It Yourself: Decision Monitoring for the Unlimited Usage Plan Use Case Conclusion 171 172 173 174 176 178 179 179 180 180 185 187 188 189 190 192 193 194 195 195 197 200 203 8. Decision Review. 205 The Decision Review Phase: Overview Process El: Decision Artifacts Retention Legal, Regulatory, and Policy Issues When Should Decision Artifacts Retention Begin and End? Formal Process Description: Process El, Decision Artifacts Retention Try It Yourself: Decision Artifacts Retention for the Telecom Use Case Process E2: Decision Retrospective One-Time Versus Repeated Decisions Measuring Decision Quality Formal Process Description: Process E2, Decision Retrospective Continuous Decision-Process Improvement Conclusion 206 207 209 210 210 212 214 214 215 217 220 222 Appendix: Framework for How Data Informs
Decisions. 225 Index. 229 viii I Table of Contents |
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| spelling | Pratt, Lorien Verfasser aut The decision intelligence handbook practical steps for evidence-based decisions in a complex world L.Y. Pratt and N.E. Malcom ; foreword by John Elkington first edition Beijing ; Boston ; Farnham ; Sebastopol ; Tokyo O'Reily Media June 2023 xxiii, 241 Seiten txt rdacontent n rdamedia nc rdacarrier Malcom, Nadine Verfasser aut Digitalisierung UB Passau - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034330881&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Pratt, Lorien Malcom, Nadine The decision intelligence handbook practical steps for evidence-based decisions in a complex world |
| title | The decision intelligence handbook practical steps for evidence-based decisions in a complex world |
| title_auth | The decision intelligence handbook practical steps for evidence-based decisions in a complex world |
| title_exact_search | The decision intelligence handbook practical steps for evidence-based decisions in a complex world |
| title_exact_search_txtP | The decision intelligence handbook practical steps for evidence-based decisions in a complex world |
| title_full | The decision intelligence handbook practical steps for evidence-based decisions in a complex world L.Y. Pratt and N.E. Malcom ; foreword by John Elkington |
| title_fullStr | The decision intelligence handbook practical steps for evidence-based decisions in a complex world L.Y. Pratt and N.E. Malcom ; foreword by John Elkington |
| title_full_unstemmed | The decision intelligence handbook practical steps for evidence-based decisions in a complex world L.Y. Pratt and N.E. Malcom ; foreword by John Elkington |
| title_short | The decision intelligence handbook |
| title_sort | the decision intelligence handbook practical steps for evidence based decisions in a complex world |
| title_sub | practical steps for evidence-based decisions in a complex world |
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