Handbook of research on AI and machine learning applications in customer support and analytics:

AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial intelligence and machine learning models and methods for business applications, as well as algorithmic approaches for customer support and analytics in a variety of fields and applicat...

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Bibliographische Detailangaben
Weitere Verfasser: Hossain, Md Shamim 1986- (HerausgeberIn), Ho, Ree Chan 1986- (HerausgeberIn), Trajkovski, Goran 1972- (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Hershey PA, USA IGI Global [2023]
Schriftenreihe:Advances in business information systems and analytics (ABISA) book series
Schlagworte:
Online-Zugang:DE-898
DE-83
DE-91
DE-706
DE-1050
Volltext
Zusammenfassung:AI and Machine Learning Applications and Implications in Customer Support and Analytics explores various artificial intelligence and machine learning models and methods for business applications, as well as algorithmic approaches for customer support and analytics in a variety of fields and applications in the modern data-driven era where data is arriving in greater variety and with more velocity. This book is ideal for marketing professionals, managers, business owners, researchers, practitioners, academicians, instructors, university libraries, and students, and covers topics such as artificial intelligence, machine learning, supervised learning, unsupervised learning, deep learning, customer sentiment analysis, customer emotional analysis, natural language processing, data mining, neural networks, ensemble learning, business analytics and analytical geared toward.
Beschreibung:1 Online-Ressource (xxi, 423 Seiten) Illustrationen, Diagramme
ISBN:9781668471074
DOI:10.4018/978-1-6684-7105-0

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