Smart Teams: How to Move from Friction to Flow and Work Better Together
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Newark
John Wiley & Sons, Incorporated
2023
|
| Ausgabe: | 2nd ed |
| Online-Zugang: | HWR01 |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 Online-Ressource (246 Seiten) |
| ISBN: | 9781394191321 |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV049020092 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 230626s2023 |||| o||u| ||||||eng d | ||
| 020 | |a 9781394191321 |9 978-1-394-19132-1 | ||
| 035 | |a (ZDB-30-PQE)EBC7254502 | ||
| 035 | |a (ZDB-30-PAD)EBC7254502 | ||
| 035 | |a (ZDB-89-EBL)EBL7254502 | ||
| 035 | |a (OCoLC)1381096682 | ||
| 035 | |a (DE-599)BVBBV049020092 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-2070s | ||
| 082 | 0 | |a 658.4022 | |
| 100 | 1 | |a Crowley, Dermot |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Smart Teams |b How to Move from Friction to Flow and Work Better Together |
| 250 | |a 2nd ed | ||
| 264 | 1 | |a Newark |b John Wiley & Sons, Incorporated |c 2023 | |
| 264 | 4 | |c ©2023 | |
| 300 | |a 1 Online-Ressource (246 Seiten) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a Description based on publisher supplied metadata and other sources | ||
| 505 | 8 | |a Cover -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- How to use this book -- Introduction -- Can you relate? -- Productivity problems at the team level -- We create friction rather than flow -- Part I Moving from friction to flow -- Chapter 1 Enabling productive flow -- Productivity friction -- Poor productivity behaviours -- Friction vs flow cultures -- Beyond personal productivity -- Level 1: DISRUPTIVE -- Level 2: PASSIVE -- Level 3: PRODUCTIVE -- Level 4: COLLABORATIVE -- Level 5: SUPERPRODUCTIVE -- chapter 2 Qualities of a smart team -- We are purposeful -- We are mindful -- We are punctual -- We are reliable -- chapter 3 Changing team behaviours -- Get specific to change behaviours -- What is a productivity principle? -- Generating principles for your team -- Flipping problems into principles -- Make this a priority for your team -- Part II Working better together -- chapter 4 Communicate: make less noise -- Email overload -- 1. Disruption and interruption -- 2. Inbox bottlenecks -- 3. Stress and overwhelm -- Alternatives to email -- Four communication tools -- Have a conversation -- Call a meeting -- Send an email -- Share a post -- A more thoughtful approach to communications -- Planning effective communications (why) -- Writing effective communications (what) -- The three ingredients of good communication -- The SSS approach to emails -- Sending effective communications (who) -- Noise reduction strategies -- Reply with care -- Don't be a copy cat -- Use distribution lists carefully -- Get up and talk to someone -- chapter 5 Congregate: make meetings count -- What's wrong with our meeting culture? -- 1. Too much time in meetings -- 2. Poorly planned and poorly run meetings -- 3. Poor meeting behaviours -- Let's aim for 100 per cent fewer meetings -- 25 per cent fewer meetings | |
| 505 | 8 | |a 25 per cent shorter meeting durations -- 25 per cent fewer participants -- 25 per cent less time wasted -- Make your meetings more effective -- Plan meetings the right way around -- The 5W approach to planning meetings -- 1. Why -- 2. What -- 3. Who -- 4. Where -- 5. When -- Running an awesome meeting -- Mindful interruptions -- Are all agenda items the same? -- 1. Creation -- 2. Deliberation -- 3. Delegation -- 4. Presentation -- Focus your meeting with an agenda -- Make online meetings work -- chapter 6 Collaborate: make projects great -- Alignment, agreement and awareness -- 1. Alignment -- 2. Agreement -- 3. Awareness -- Project collaboration: make them visible -- 1. Start with WHY -- 2. Get clear about WHAT -- 3. Decide WHO needs to be involved -- 4. Work out WHEN -- The best tool for the job -- Project scheduling tools -- Mind maps -- Project board or work breakdown structure tools -- Checklist -- Useful, usable and used -- chapter 7 Key skills for effective cooperation -- Managing urgency -- Most urgency is false -- Reducing urgency for others -- Negotiating urgency -- As a manager, do you conduct or cushion urgency? -- Developing an active mindset -- Negotiating our workloads -- Manage expectations using SSSH -- Negotiating using the four variables -- Delegating in the right way -- Part III Building a smart team culture -- chapter 8 Creating a more productive culture -- Create ripples -- Create a micro-culture -- Working with those outside our micro-culture -- Control how you work -- Lead your direct team -- Influence the wider organisation -- Educate external stakeholders -- The role of leadership on this journey -- Leading a productive culture -- 1. First, do no harm -- 2. Lead from the front -- 3. Remember that you are always on show -- 4. Create projects for the team to rally around -- chapter 9 Some productivity projects | |
| 505 | 8 | |a Project 1: Productivity principles -- Project 2: Interruption reduction -- Project 3: Dial down the urgency -- Project 4: Meeting diet -- Project 5: Meeting agenda -- Project 6: Turn down the noise -- Project 7: Pull versus push -- Project 8: The projects project -- Postscript -- EULA. | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Crowley, Dermot |t Smart Teams |d Newark : John Wiley & Sons, Incorporated,c2023 |z 9781394191307 |
| 912 | |a ZDB-30-PQE | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-034282999 | ||
| 966 | e | |u https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=7254502 |l HWR01 |p ZDB-30-PQE |q HWR_PDA_PQE |x Aggregator |3 Volltext | |
Datensatz im Suchindex
| _version_ | 1804185296808443904 |
|---|---|
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Crowley, Dermot |
| author_facet | Crowley, Dermot |
| author_role | aut |
| author_sort | Crowley, Dermot |
| author_variant | d c dc |
| building | Verbundindex |
| bvnumber | BV049020092 |
| collection | ZDB-30-PQE |
| contents | Cover -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- How to use this book -- Introduction -- Can you relate? -- Productivity problems at the team level -- We create friction rather than flow -- Part I Moving from friction to flow -- Chapter 1 Enabling productive flow -- Productivity friction -- Poor productivity behaviours -- Friction vs flow cultures -- Beyond personal productivity -- Level 1: DISRUPTIVE -- Level 2: PASSIVE -- Level 3: PRODUCTIVE -- Level 4: COLLABORATIVE -- Level 5: SUPERPRODUCTIVE -- chapter 2 Qualities of a smart team -- We are purposeful -- We are mindful -- We are punctual -- We are reliable -- chapter 3 Changing team behaviours -- Get specific to change behaviours -- What is a productivity principle? -- Generating principles for your team -- Flipping problems into principles -- Make this a priority for your team -- Part II Working better together -- chapter 4 Communicate: make less noise -- Email overload -- 1. Disruption and interruption -- 2. Inbox bottlenecks -- 3. Stress and overwhelm -- Alternatives to email -- Four communication tools -- Have a conversation -- Call a meeting -- Send an email -- Share a post -- A more thoughtful approach to communications -- Planning effective communications (why) -- Writing effective communications (what) -- The three ingredients of good communication -- The SSS approach to emails -- Sending effective communications (who) -- Noise reduction strategies -- Reply with care -- Don't be a copy cat -- Use distribution lists carefully -- Get up and talk to someone -- chapter 5 Congregate: make meetings count -- What's wrong with our meeting culture? -- 1. Too much time in meetings -- 2. Poorly planned and poorly run meetings -- 3. Poor meeting behaviours -- Let's aim for 100 per cent fewer meetings -- 25 per cent fewer meetings 25 per cent shorter meeting durations -- 25 per cent fewer participants -- 25 per cent less time wasted -- Make your meetings more effective -- Plan meetings the right way around -- The 5W approach to planning meetings -- 1. Why -- 2. What -- 3. Who -- 4. Where -- 5. When -- Running an awesome meeting -- Mindful interruptions -- Are all agenda items the same? -- 1. Creation -- 2. Deliberation -- 3. Delegation -- 4. Presentation -- Focus your meeting with an agenda -- Make online meetings work -- chapter 6 Collaborate: make projects great -- Alignment, agreement and awareness -- 1. Alignment -- 2. Agreement -- 3. Awareness -- Project collaboration: make them visible -- 1. Start with WHY -- 2. Get clear about WHAT -- 3. Decide WHO needs to be involved -- 4. Work out WHEN -- The best tool for the job -- Project scheduling tools -- Mind maps -- Project board or work breakdown structure tools -- Checklist -- Useful, usable and used -- chapter 7 Key skills for effective cooperation -- Managing urgency -- Most urgency is false -- Reducing urgency for others -- Negotiating urgency -- As a manager, do you conduct or cushion urgency? -- Developing an active mindset -- Negotiating our workloads -- Manage expectations using SSSH -- Negotiating using the four variables -- Delegating in the right way -- Part III Building a smart team culture -- chapter 8 Creating a more productive culture -- Create ripples -- Create a micro-culture -- Working with those outside our micro-culture -- Control how you work -- Lead your direct team -- Influence the wider organisation -- Educate external stakeholders -- The role of leadership on this journey -- Leading a productive culture -- 1. First, do no harm -- 2. Lead from the front -- 3. Remember that you are always on show -- 4. Create projects for the team to rally around -- chapter 9 Some productivity projects Project 1: Productivity principles -- Project 2: Interruption reduction -- Project 3: Dial down the urgency -- Project 4: Meeting diet -- Project 5: Meeting agenda -- Project 6: Turn down the noise -- Project 7: Pull versus push -- Project 8: The projects project -- Postscript -- EULA. |
| ctrlnum | (ZDB-30-PQE)EBC7254502 (ZDB-30-PAD)EBC7254502 (ZDB-89-EBL)EBL7254502 (OCoLC)1381096682 (DE-599)BVBBV049020092 |
| dewey-full | 658.4022 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4022 |
| dewey-search | 658.4022 |
| dewey-sort | 3658.4022 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 2nd ed |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>05459nmm a2200409zc 4500</leader><controlfield tag="001">BV049020092</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">230626s2023 |||| o||u| ||||||eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9781394191321</subfield><subfield code="9">978-1-394-19132-1</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PQE)EBC7254502</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PAD)EBC7254502</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-89-EBL)EBL7254502</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1381096682</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049020092</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-2070s</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4022</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Crowley, Dermot</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Smart Teams</subfield><subfield code="b">How to Move from Friction to Flow and Work Better Together</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">2nd ed</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Newark</subfield><subfield code="b">John Wiley & Sons, Incorporated</subfield><subfield code="c">2023</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2023</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (246 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Description based on publisher supplied metadata and other sources</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Cover -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- How to use this book -- Introduction -- Can you relate? -- Productivity problems at the team level -- We create friction rather than flow -- Part I Moving from friction to flow -- Chapter 1 Enabling productive flow -- Productivity friction -- Poor productivity behaviours -- Friction vs flow cultures -- Beyond personal productivity -- Level 1: DISRUPTIVE -- Level 2: PASSIVE -- Level 3: PRODUCTIVE -- Level 4: COLLABORATIVE -- Level 5: SUPERPRODUCTIVE -- chapter 2 Qualities of a smart team -- We are purposeful -- We are mindful -- We are punctual -- We are reliable -- chapter 3 Changing team behaviours -- Get specific to change behaviours -- What is a productivity principle? -- Generating principles for your team -- Flipping problems into principles -- Make this a priority for your team -- Part II Working better together -- chapter 4 Communicate: make less noise -- Email overload -- 1. Disruption and interruption -- 2. Inbox bottlenecks -- 3. Stress and overwhelm -- Alternatives to email -- Four communication tools -- Have a conversation -- Call a meeting -- Send an email -- Share a post -- A more thoughtful approach to communications -- Planning effective communications (why) -- Writing effective communications (what) -- The three ingredients of good communication -- The SSS approach to emails -- Sending effective communications (who) -- Noise reduction strategies -- Reply with care -- Don't be a copy cat -- Use distribution lists carefully -- Get up and talk to someone -- chapter 5 Congregate: make meetings count -- What's wrong with our meeting culture? -- 1. Too much time in meetings -- 2. Poorly planned and poorly run meetings -- 3. Poor meeting behaviours -- Let's aim for 100 per cent fewer meetings -- 25 per cent fewer meetings</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">25 per cent shorter meeting durations -- 25 per cent fewer participants -- 25 per cent less time wasted -- Make your meetings more effective -- Plan meetings the right way around -- The 5W approach to planning meetings -- 1. Why -- 2. What -- 3. Who -- 4. Where -- 5. When -- Running an awesome meeting -- Mindful interruptions -- Are all agenda items the same? -- 1. Creation -- 2. Deliberation -- 3. Delegation -- 4. Presentation -- Focus your meeting with an agenda -- Make online meetings work -- chapter 6 Collaborate: make projects great -- Alignment, agreement and awareness -- 1. Alignment -- 2. Agreement -- 3. Awareness -- Project collaboration: make them visible -- 1. Start with WHY -- 2. Get clear about WHAT -- 3. Decide WHO needs to be involved -- 4. Work out WHEN -- The best tool for the job -- Project scheduling tools -- Mind maps -- Project board or work breakdown structure tools -- Checklist -- Useful, usable and used -- chapter 7 Key skills for effective cooperation -- Managing urgency -- Most urgency is false -- Reducing urgency for others -- Negotiating urgency -- As a manager, do you conduct or cushion urgency? -- Developing an active mindset -- Negotiating our workloads -- Manage expectations using SSSH -- Negotiating using the four variables -- Delegating in the right way -- Part III Building a smart team culture -- chapter 8 Creating a more productive culture -- Create ripples -- Create a micro-culture -- Working with those outside our micro-culture -- Control how you work -- Lead your direct team -- Influence the wider organisation -- Educate external stakeholders -- The role of leadership on this journey -- Leading a productive culture -- 1. First, do no harm -- 2. Lead from the front -- 3. Remember that you are always on show -- 4. Create projects for the team to rally around -- chapter 9 Some productivity projects</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Project 1: Productivity principles -- Project 2: Interruption reduction -- Project 3: Dial down the urgency -- Project 4: Meeting diet -- Project 5: Meeting agenda -- Project 6: Turn down the noise -- Project 7: Pull versus push -- Project 8: The projects project -- Postscript -- EULA.</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Crowley, Dermot</subfield><subfield code="t">Smart Teams</subfield><subfield code="d">Newark : John Wiley & Sons, Incorporated,c2023</subfield><subfield code="z">9781394191307</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-PQE</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034282999</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=7254502</subfield><subfield code="l">HWR01</subfield><subfield code="p">ZDB-30-PQE</subfield><subfield code="q">HWR_PDA_PQE</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV049020092 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T22:13:40Z |
| indexdate | 2024-07-10T09:52:59Z |
| institution | BVB |
| isbn | 9781394191321 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034282999 |
| oclc_num | 1381096682 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 1 Online-Ressource (246 Seiten) |
| psigel | ZDB-30-PQE ZDB-30-PQE HWR_PDA_PQE |
| publishDate | 2023 |
| publishDateSearch | 2023 |
| publishDateSort | 2023 |
| publisher | John Wiley & Sons, Incorporated |
| record_format | marc |
| spelling | Crowley, Dermot Verfasser aut Smart Teams How to Move from Friction to Flow and Work Better Together 2nd ed Newark John Wiley & Sons, Incorporated 2023 ©2023 1 Online-Ressource (246 Seiten) txt rdacontent c rdamedia cr rdacarrier Description based on publisher supplied metadata and other sources Cover -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- How to use this book -- Introduction -- Can you relate? -- Productivity problems at the team level -- We create friction rather than flow -- Part I Moving from friction to flow -- Chapter 1 Enabling productive flow -- Productivity friction -- Poor productivity behaviours -- Friction vs flow cultures -- Beyond personal productivity -- Level 1: DISRUPTIVE -- Level 2: PASSIVE -- Level 3: PRODUCTIVE -- Level 4: COLLABORATIVE -- Level 5: SUPERPRODUCTIVE -- chapter 2 Qualities of a smart team -- We are purposeful -- We are mindful -- We are punctual -- We are reliable -- chapter 3 Changing team behaviours -- Get specific to change behaviours -- What is a productivity principle? -- Generating principles for your team -- Flipping problems into principles -- Make this a priority for your team -- Part II Working better together -- chapter 4 Communicate: make less noise -- Email overload -- 1. Disruption and interruption -- 2. Inbox bottlenecks -- 3. Stress and overwhelm -- Alternatives to email -- Four communication tools -- Have a conversation -- Call a meeting -- Send an email -- Share a post -- A more thoughtful approach to communications -- Planning effective communications (why) -- Writing effective communications (what) -- The three ingredients of good communication -- The SSS approach to emails -- Sending effective communications (who) -- Noise reduction strategies -- Reply with care -- Don't be a copy cat -- Use distribution lists carefully -- Get up and talk to someone -- chapter 5 Congregate: make meetings count -- What's wrong with our meeting culture? -- 1. Too much time in meetings -- 2. Poorly planned and poorly run meetings -- 3. Poor meeting behaviours -- Let's aim for 100 per cent fewer meetings -- 25 per cent fewer meetings 25 per cent shorter meeting durations -- 25 per cent fewer participants -- 25 per cent less time wasted -- Make your meetings more effective -- Plan meetings the right way around -- The 5W approach to planning meetings -- 1. Why -- 2. What -- 3. Who -- 4. Where -- 5. When -- Running an awesome meeting -- Mindful interruptions -- Are all agenda items the same? -- 1. Creation -- 2. Deliberation -- 3. Delegation -- 4. Presentation -- Focus your meeting with an agenda -- Make online meetings work -- chapter 6 Collaborate: make projects great -- Alignment, agreement and awareness -- 1. Alignment -- 2. Agreement -- 3. Awareness -- Project collaboration: make them visible -- 1. Start with WHY -- 2. Get clear about WHAT -- 3. Decide WHO needs to be involved -- 4. Work out WHEN -- The best tool for the job -- Project scheduling tools -- Mind maps -- Project board or work breakdown structure tools -- Checklist -- Useful, usable and used -- chapter 7 Key skills for effective cooperation -- Managing urgency -- Most urgency is false -- Reducing urgency for others -- Negotiating urgency -- As a manager, do you conduct or cushion urgency? -- Developing an active mindset -- Negotiating our workloads -- Manage expectations using SSSH -- Negotiating using the four variables -- Delegating in the right way -- Part III Building a smart team culture -- chapter 8 Creating a more productive culture -- Create ripples -- Create a micro-culture -- Working with those outside our micro-culture -- Control how you work -- Lead your direct team -- Influence the wider organisation -- Educate external stakeholders -- The role of leadership on this journey -- Leading a productive culture -- 1. First, do no harm -- 2. Lead from the front -- 3. Remember that you are always on show -- 4. Create projects for the team to rally around -- chapter 9 Some productivity projects Project 1: Productivity principles -- Project 2: Interruption reduction -- Project 3: Dial down the urgency -- Project 4: Meeting diet -- Project 5: Meeting agenda -- Project 6: Turn down the noise -- Project 7: Pull versus push -- Project 8: The projects project -- Postscript -- EULA. Erscheint auch als Druck-Ausgabe Crowley, Dermot Smart Teams Newark : John Wiley & Sons, Incorporated,c2023 9781394191307 |
| spellingShingle | Crowley, Dermot Smart Teams How to Move from Friction to Flow and Work Better Together Cover -- Title Page -- Copyright Page -- Contents -- About the author -- Acknowledgements -- How to use this book -- Introduction -- Can you relate? -- Productivity problems at the team level -- We create friction rather than flow -- Part I Moving from friction to flow -- Chapter 1 Enabling productive flow -- Productivity friction -- Poor productivity behaviours -- Friction vs flow cultures -- Beyond personal productivity -- Level 1: DISRUPTIVE -- Level 2: PASSIVE -- Level 3: PRODUCTIVE -- Level 4: COLLABORATIVE -- Level 5: SUPERPRODUCTIVE -- chapter 2 Qualities of a smart team -- We are purposeful -- We are mindful -- We are punctual -- We are reliable -- chapter 3 Changing team behaviours -- Get specific to change behaviours -- What is a productivity principle? -- Generating principles for your team -- Flipping problems into principles -- Make this a priority for your team -- Part II Working better together -- chapter 4 Communicate: make less noise -- Email overload -- 1. Disruption and interruption -- 2. Inbox bottlenecks -- 3. Stress and overwhelm -- Alternatives to email -- Four communication tools -- Have a conversation -- Call a meeting -- Send an email -- Share a post -- A more thoughtful approach to communications -- Planning effective communications (why) -- Writing effective communications (what) -- The three ingredients of good communication -- The SSS approach to emails -- Sending effective communications (who) -- Noise reduction strategies -- Reply with care -- Don't be a copy cat -- Use distribution lists carefully -- Get up and talk to someone -- chapter 5 Congregate: make meetings count -- What's wrong with our meeting culture? -- 1. Too much time in meetings -- 2. Poorly planned and poorly run meetings -- 3. Poor meeting behaviours -- Let's aim for 100 per cent fewer meetings -- 25 per cent fewer meetings 25 per cent shorter meeting durations -- 25 per cent fewer participants -- 25 per cent less time wasted -- Make your meetings more effective -- Plan meetings the right way around -- The 5W approach to planning meetings -- 1. Why -- 2. What -- 3. Who -- 4. Where -- 5. When -- Running an awesome meeting -- Mindful interruptions -- Are all agenda items the same? -- 1. Creation -- 2. Deliberation -- 3. Delegation -- 4. Presentation -- Focus your meeting with an agenda -- Make online meetings work -- chapter 6 Collaborate: make projects great -- Alignment, agreement and awareness -- 1. Alignment -- 2. Agreement -- 3. Awareness -- Project collaboration: make them visible -- 1. Start with WHY -- 2. Get clear about WHAT -- 3. Decide WHO needs to be involved -- 4. Work out WHEN -- The best tool for the job -- Project scheduling tools -- Mind maps -- Project board or work breakdown structure tools -- Checklist -- Useful, usable and used -- chapter 7 Key skills for effective cooperation -- Managing urgency -- Most urgency is false -- Reducing urgency for others -- Negotiating urgency -- As a manager, do you conduct or cushion urgency? -- Developing an active mindset -- Negotiating our workloads -- Manage expectations using SSSH -- Negotiating using the four variables -- Delegating in the right way -- Part III Building a smart team culture -- chapter 8 Creating a more productive culture -- Create ripples -- Create a micro-culture -- Working with those outside our micro-culture -- Control how you work -- Lead your direct team -- Influence the wider organisation -- Educate external stakeholders -- The role of leadership on this journey -- Leading a productive culture -- 1. First, do no harm -- 2. Lead from the front -- 3. Remember that you are always on show -- 4. Create projects for the team to rally around -- chapter 9 Some productivity projects Project 1: Productivity principles -- Project 2: Interruption reduction -- Project 3: Dial down the urgency -- Project 4: Meeting diet -- Project 5: Meeting agenda -- Project 6: Turn down the noise -- Project 7: Pull versus push -- Project 8: The projects project -- Postscript -- EULA. |
| title | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_auth | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_exact_search | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_exact_search_txtP | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_full | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_fullStr | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_full_unstemmed | Smart Teams How to Move from Friction to Flow and Work Better Together |
| title_short | Smart Teams |
| title_sort | smart teams how to move from friction to flow and work better together |
| title_sub | How to Move from Friction to Flow and Work Better Together |
| work_keys_str_mv | AT crowleydermot smartteamshowtomovefromfrictiontoflowandworkbettertogether |