Business Information Systems Workshops: BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
Cham
Springer International Publishing AG
2022
|
| Ausgabe: | 1st ed |
| Schriftenreihe: | Lecture Notes in Business Information Processing Series
v.444 |
| Schlagworte: | |
| Online-Zugang: | DE-2070s |
| Beschreibung: | Description based on publisher supplied metadata and other sources |
| Beschreibung: | 1 Online-Ressource (389 Seiten) |
| ISBN: | 9783031042164 |
Internformat
MARC
| LEADER | 00000nam a2200000zcb4500 | ||
|---|---|---|---|
| 001 | BV049019442 | ||
| 003 | DE-604 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 230626s2022 xx o|||| 00||| eng d | ||
| 020 | |a 9783031042164 |9 978-3-031-04216-4 | ||
| 035 | |a (ZDB-30-PQE)EBC6947054 | ||
| 035 | |a (ZDB-30-PAD)EBC6947054 | ||
| 035 | |a (ZDB-89-EBL)EBL6947054 | ||
| 035 | |a (OCoLC)1311317025 | ||
| 035 | |a (DE-599)BVBBV049019442 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-2070s | ||
| 082 | 0 | |a 658.4038 | |
| 084 | |a QH 500 |0 (DE-625)141607: |2 rvk | ||
| 084 | |a ST 505 |0 (DE-625)143675: |2 rvk | ||
| 100 | 1 | |a Abramowicz, Witold |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Business Information Systems Workshops |b BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| 250 | |a 1st ed | ||
| 264 | 1 | |a Cham |b Springer International Publishing AG |c 2022 | |
| 264 | 4 | |c ©2022 | |
| 300 | |a 1 Online-Ressource (389 Seiten) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Lecture Notes in Business Information Processing Series |v v.444 | |
| 500 | |a Description based on publisher supplied metadata and other sources | ||
| 505 | 8 | |a Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition | |
| 505 | 8 | |a 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection | |
| 505 | 8 | |a 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models | |
| 505 | 8 | |a 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research | |
| 505 | 8 | |a Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation | |
| 505 | 8 | |a 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia? | |
| 650 | 4 | |a Business information services | |
| 650 | 4 | |a Management information systems-Congresses | |
| 650 | 4 | |a Customer relations-Management | |
| 650 | 0 | 7 | |a Open Data |0 (DE-588)1064023886 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Big Data |0 (DE-588)4802620-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Blockchain |0 (DE-588)1124028595 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Betriebliches Informationssystem |0 (DE-588)4069386-7 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenmanagement |0 (DE-588)4236865-0 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Betriebliches Informationssystem |0 (DE-588)4069386-7 |D s |
| 689 | 0 | 1 | |a Big Data |0 (DE-588)4802620-7 |D s |
| 689 | 0 | 2 | |a Kundenmanagement |0 (DE-588)4236865-0 |D s |
| 689 | 0 | 3 | |a Open Data |0 (DE-588)1064023886 |D s |
| 689 | 0 | 4 | |a Blockchain |0 (DE-588)1124028595 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Auer, Sören |e Sonstige |4 oth | |
| 700 | 1 | |a Stróżyna, Milena |e Sonstige |4 oth | |
| 776 | 0 | 8 | |i Erscheint auch als |n Druck-Ausgabe |a Abramowicz, Witold |t Business Information Systems Workshops |d Cham : Springer International Publishing AG,c2022 |z 9783031042157 |
| 912 | |a ZDB-30-PQE | ||
| 943 | 1 | |a oai:aleph.bib-bvb.de:BVB01-034282349 | |
| 966 | e | |u https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=6947054 |l DE-2070s |p ZDB-30-PQE |q HWR_PDA_PQE |x Aggregator |3 Volltext | |
Datensatz im Suchindex
| _version_ | 1820882491408384000 |
|---|---|
| adam_text | |
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Abramowicz, Witold |
| author_facet | Abramowicz, Witold |
| author_role | aut |
| author_sort | Abramowicz, Witold |
| author_variant | w a wa |
| building | Verbundindex |
| bvnumber | BV049019442 |
| classification_rvk | QH 500 ST 505 |
| collection | ZDB-30-PQE |
| contents | Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia? |
| ctrlnum | (ZDB-30-PQE)EBC6947054 (ZDB-30-PAD)EBC6947054 (ZDB-89-EBL)EBL6947054 (OCoLC)1311317025 (DE-599)BVBBV049019442 |
| dewey-full | 658.4038 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.4038 |
| dewey-search | 658.4038 |
| dewey-sort | 3658.4038 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Informatik Wirtschaftswissenschaften |
| discipline_str_mv | Informatik Wirtschaftswissenschaften |
| edition | 1st ed |
| format | Electronic eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>00000nam a2200000zcb4500</leader><controlfield tag="001">BV049019442</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">230626s2022 xx o|||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9783031042164</subfield><subfield code="9">978-3-031-04216-4</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PQE)EBC6947054</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-30-PAD)EBC6947054</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(ZDB-89-EBL)EBL6947054</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1311317025</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV049019442</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-2070s</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.4038</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QH 500</subfield><subfield code="0">(DE-625)141607:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">ST 505</subfield><subfield code="0">(DE-625)143675:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Abramowicz, Witold</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Business Information Systems Workshops</subfield><subfield code="b">BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1st ed</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Cham</subfield><subfield code="b">Springer International Publishing AG</subfield><subfield code="c">2022</subfield></datafield><datafield tag="264" ind1=" " ind2="4"><subfield code="c">©2022</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource (389 Seiten)</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Lecture Notes in Business Information Processing Series</subfield><subfield code="v">v.444</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">Description based on publisher supplied metadata and other sources</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation</subfield></datafield><datafield tag="505" ind1="8" ind2=" "><subfield code="a">4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia?</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business information services</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Management information systems-Congresses</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Customer relations-Management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Open Data</subfield><subfield code="0">(DE-588)1064023886</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Big Data</subfield><subfield code="0">(DE-588)4802620-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Blockchain</subfield><subfield code="0">(DE-588)1124028595</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Betriebliches Informationssystem</subfield><subfield code="0">(DE-588)4069386-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Betriebliches Informationssystem</subfield><subfield code="0">(DE-588)4069386-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Big Data</subfield><subfield code="0">(DE-588)4802620-7</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Kundenmanagement</subfield><subfield code="0">(DE-588)4236865-0</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="3"><subfield code="a">Open Data</subfield><subfield code="0">(DE-588)1064023886</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="4"><subfield code="a">Blockchain</subfield><subfield code="0">(DE-588)1124028595</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Auer, Sören</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Stróżyna, Milena</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="776" ind1="0" ind2="8"><subfield code="i">Erscheint auch als</subfield><subfield code="n">Druck-Ausgabe</subfield><subfield code="a">Abramowicz, Witold</subfield><subfield code="t">Business Information Systems Workshops</subfield><subfield code="d">Cham : Springer International Publishing AG,c2022</subfield><subfield code="z">9783031042157</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ZDB-30-PQE</subfield></datafield><datafield tag="943" ind1="1" ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-034282349</subfield></datafield><datafield tag="966" ind1="e" ind2=" "><subfield code="u">https://ebookcentral.proquest.com/lib/hwr/detail.action?docID=6947054</subfield><subfield code="l">DE-2070s</subfield><subfield code="p">ZDB-30-PQE</subfield><subfield code="q">HWR_PDA_PQE</subfield><subfield code="x">Aggregator</subfield><subfield code="3">Volltext</subfield></datafield></record></collection> |
| id | DE-604.BV049019442 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T22:13:39Z |
| indexdate | 2025-01-10T17:07:44Z |
| institution | BVB |
| isbn | 9783031042164 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034282349 |
| oclc_num | 1311317025 |
| open_access_boolean | |
| owner | DE-2070s |
| owner_facet | DE-2070s |
| physical | 1 Online-Ressource (389 Seiten) |
| psigel | ZDB-30-PQE ZDB-30-PQE HWR_PDA_PQE |
| publishDate | 2022 |
| publishDateSearch | 2022 |
| publishDateSort | 2022 |
| publisher | Springer International Publishing AG |
| record_format | marc |
| series2 | Lecture Notes in Business Information Processing Series |
| spelling | Abramowicz, Witold Verfasser aut Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers 1st ed Cham Springer International Publishing AG 2022 ©2022 1 Online-Ressource (389 Seiten) txt rdacontent c rdamedia cr rdacarrier Lecture Notes in Business Information Processing Series v.444 Description based on publisher supplied metadata and other sources Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia? Business information services Management information systems-Congresses Customer relations-Management Open Data (DE-588)1064023886 gnd rswk-swf Big Data (DE-588)4802620-7 gnd rswk-swf Blockchain (DE-588)1124028595 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Betriebliches Informationssystem (DE-588)4069386-7 s Big Data (DE-588)4802620-7 s Kundenmanagement (DE-588)4236865-0 s Open Data (DE-588)1064023886 s Blockchain (DE-588)1124028595 s DE-604 Auer, Sören Sonstige oth Stróżyna, Milena Sonstige oth Erscheint auch als Druck-Ausgabe Abramowicz, Witold Business Information Systems Workshops Cham : Springer International Publishing AG,c2022 9783031042157 |
| spellingShingle | Abramowicz, Witold Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers Intro -- Preface -- Contents -- AKTB Workshop -- AKTB 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Analysis of the Structure of Germany's Energy Sector with Self-organizing Kohonen Maps -- Abstract -- 1 Introduction -- 2 Review of World Energy -- 3 Germany and Its Energy Sector -- 4 Development of Nuclear Power in Germany -- 5 Data Analysis -- 6 Application of Data Analysis in the Energy Sector -- 7 Transition to Available Data and Analysis of Kohonen Maps -- 8 Conclusion -- References -- Time-to-Event Modelling for Survival and Hazard Analysis of Stroke Clinical Case -- Abstract -- 1 Introduction -- 2 Stroke Clinical Data for Time-to-Event Analysis -- 3 Statistical Analysis and Visualisation of Stroke Data -- 4 Survival Modelling from Stroke Clinical Trial -- 5 Conclusion -- References -- Automatically Extracting Insurance Contract Knowledge Using NLP -- Abstract -- 1 Introduction -- 2 Context -- 2.1 Social Security in Belgium -- 2.2 Current Situation at a European Insurance Broker Vanbreda Risk and Benefits -- 3 Problem Statement: From Contract to Automatic Technical Summary -- 4 Related Work -- 4.1 Applications of NLP and AI in the Insurance Industry -- 4.2 Document Segmentation -- 5 Methodology -- 5.1 Segmentation -- 5.2 Parameter Extraction -- 5.3 Attachment Extraction -- 6 Experiments -- 6.1 Dataset -- 6.2 Results -- 7 Discussion, Limitations, and Future Work -- 7.1 Discussion -- 7.2 Limitations -- 7.3 Future Work -- 8 Conclusion -- References -- Analyzing Medical Data with Process Mining: A COVID-19 Case Study -- 1 Introduction -- 2 Dataset Description -- 3 Analysis -- 4 Conclusion and Future Work -- References -- Problem Domain Example of Knowledge-Based Enterprise Model Usage for Different UML Behavioral Models Generation -- Abstract -- 1 Introduction -- 2 Knowledge-Based EM Definition 3 UML Models Transformation Algorithm -- 4 Generated UML Models of Car Rental Company -- 4.1 UML Use Case Model -- 4.2 UML Activity Models -- 4.3 UML State Models -- 4.4 UML Communication Models -- 4.5 UML Sequence Models -- 5 Conclusions -- References -- BIS Education Workshop -- BisEd 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Reconsidering the Challenges of BIS Education in Light of the COVID Pandemic -- Abstract -- 1 Introduction -- 2 BIS and Its Education -- 2.1 Typical Characteristics of the BIS Field -- 2.2 A Brief Overview of Some BIS Programs Around the World -- 3 Specific Challenges to Teach BIS -- 3.1 Challenges of Teaching BIS Arising from the Nature of the Field -- 3.2 Global Generational Challenges to 3rd Level Education -- 3.3 Availability of New Advanced 3rd Level Teaching Methods -- 3.4 Challenges to Assessments -- 3.5 Challenges of Teaching BIS Online -- 3.6 Special Challenges of the COVID Pandemic -- 4 Towards an Advanced BIS Curriculum Framework -- 5 Summary and Future Direction -- References -- COVID-19-Related Challenges in Business Information Systems Education: Experiences from Slovenia -- Abstract -- 1 Introduction -- 2 Materials and Methods -- 3 Findings -- 3.1 Undergraduate Level Experiences -- 3.2 Master Level Experiences -- 4 Discussion and Conclusion -- References -- Successful Project Completion During the COVID-19 Pandemic - A Lesson Learnt -- Abstract -- 1 Introduction -- 2 Related Work -- 3 The KTP Project -- 3.1 Approach from KTP Associate -- 3.2 Importance of LMC Meetings -- 3.3 Crucial Implementation Stages -- 4 Lessons Learned and Approach with Self-reflection -- 5 Recommendations to Make a KTP Project Successful -- 6 Conclusions -- References -- Comparative Analysis of Highly Ranked BIS Degree Programs -- Abstract -- 1 Introduction -- 2 Research Method and Sample Selection 3 Analysing Competitors' Degree Programs -- 4 UK Labor Market Analysis -- 5 Conclusion -- References -- DigBD Workshop -- DigBD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Multi-agent System for Weather Forecasting in India -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Numerical Weather Prediction in India -- 4 Multi-agent System for Indian Weather Forecasting -- 4.1 Implementation -- 5 Discussion -- 6 Conclusion -- References -- Towards a Data Collection Quality Model for Big Data Applications -- Abstract -- 1 Introduction -- 2 Related Works -- 3 The Proposed Data Collection Quality Model -- 4 Conclusions and Future Directions -- References -- Investigating the Incorporation of Big Data in Management Information Systems -- Abstract -- 1 Introduction -- 2 Management Information Systems -- 3 Big Data -- 4 Literature Review -- 4.1 Protocol -- 4.2 Findings -- 4.3 Discussion -- 5 Conclusion -- References -- The Perception of Test Driven Development in Computer Science - Outline for a Structured Literature Review -- Abstract -- 1 Introduction -- 2 Test Driven Development -- 3 Methodology -- 4 Future Work and Expected Results -- References -- DigEx Workshop -- DIGEX 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- Influence of Augmented Reality on Consumer Behaviour in Online Retailing -- Abstract -- 1 Introduction -- 2 Research Design and Method -- 2.1 Hypothesis Development -- 2.2 Research Method and Data Collection -- 3 Results -- 4 Discussion -- 5 Conclusion -- Appendix -- References -- Personality Based Data-Driven Personalization as an Integral Part of the Mobile Application -- 1 Introduction and Research Objectives -- 2 Research Methodology -- 3 Summary from Literature Review -- 3.1 Prediction Personality from Data -- 3.2 Personality Models 3.3 Differentiation of Users Experience Based on Personality -- 3.4 Identified Gap -- 4 Designing and Developing of Artefacts -- 5 Developing the Data Driven Model -- 5.1 Data Processing -- 5.2 User's Initial Smartphone Personality Profile Model -- 5.3 Method of Personalisation Based on UISP Model -- 6 Conclusion and Discussion -- References -- iCRM Workshop -- ICRM 2021 Workshop Chairs' Message -- References -- Organization -- Chairs -- Program Committee -- Social CRM as a Business Strategy: Developing the Dynamic Capabilities of Micro and Small Businesses -- Abstract -- 1 Introduction -- 2 Related Works -- 3 Methodology -- 4 Results -- 4.1 Characterization of the Companies -- 4.2 Case Studies -- 5 Lessons Learned and Future Perspectives -- 6 Conclusion -- Acknowledgments -- References -- Gaining Insights on Student Satisfaction by Applying Social CRM Techniques for Higher Education Institutions -- 1 Introduction -- 2 CRM and Social CRM in Higher Education -- 2.1 CRM Affects Service Quality and Student Satisfaction in HEIs -- 2.2 New Potentials for Understanding Customer Satisfaction and Managing the Service Quality Arise from Social CRM -- 3 Improving the Understanding of Negative Service Experiences in HEIs with Analytical Social CRM Techniques -- 3.1 Complaint and Satisfaction Analysis in External Social Media -- 3.2 Process Design -- 3.3 Potential Data Sources -- 3.4 Potential Methods for Analysis -- 4 Demonstration -- 5 Conclusion and Implications -- References -- Understanding Customer-Induced Orchestration of Services: A Review of Drivers and Concepts -- Abstract -- 1 Introduction -- 2 Methodology -- 3 Drivers and Concepts of Customer-Induced Orchestration of Services -- 3.1 Customer Orientation -- 3.2 Platform Economy and Decentralization -- 3.3 Smart Services -- 4 Overview of Drivers and Concepts -- 5 Conclusions and Further Research Acknowledgement -- References -- QOD Workshop -- QOD 2021 Workshop Chairs' Message -- Organization -- Chairs -- Program Committee -- A High-Resolution Urban Land Surface Dataset for the Hong Kong-Shenzhen Area -- Abstract -- 1 Introduction -- 2 Data Description and Development -- 2.1 Dataset Details -- 2.2 Geospatial Coverage -- 2.3 Data Sources -- 2.4 Data Components and Development Methods -- 2.5 Data Quality Control -- 3 Data Access -- 4 Potential Dataset Use and Reuse -- 5 Conclusions -- References -- Review of Literature on Open Data for Scalability and Operation Efficiency of Electric Bus Fleets -- Abstract -- 1 Introduction -- 2 Literature Review Methodology -- 3 Overview of Open Data Used by Public Transport Operators -- 4 Review of Open Data -- 4.1 Description of Variables and Their Importance -- 5 Open Data Platforms -- 6 Conclusions -- References -- Challenges of Mining Twitter Data for Analyzing Service Performance: A Case Study of Transportation Service in Malaysia -- Abstract -- 1 Introduction -- 2 Literature Review -- 2.1 Public Transportation in the Klang Valley -- 2.2 Twitter -- 2.3 Topic Modelling on Twitter Using LDA for Sentiment Classification -- 2.4 Related Work on Social Media Data for Public Transportation Analysis -- 3 Research Methodology -- 3.1 Study Area -- 3.2 Data Collection -- 4 Results and Discussion -- 4.1 (RQ1) How Does Twitter Data Quality Influence the Discovery of Topics Discussed to Derive User Opinion on Public Transportation Service Performance in Malaysia? -- 4.1.1 Sample Size of Twitter Data Relating to Public Transportation Service -- 4.1.2 Data Extraction Process to Derive Relevant Tweets -- 4.1.3 Words for Discussed Topics that Can Represent Strength and Limitation 4.2 (RQ2) What are the Challenges in Mining Twitter Data to Understand User Sentiment Towards Public Transportation System Performance in Malaysia? Business information services Management information systems-Congresses Customer relations-Management Open Data (DE-588)1064023886 gnd Big Data (DE-588)4802620-7 gnd Blockchain (DE-588)1124028595 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)1064023886 (DE-588)4802620-7 (DE-588)1124028595 (DE-588)4069386-7 (DE-588)4236865-0 |
| title | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_auth | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_exact_search | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_exact_search_txtP | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_full | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_fullStr | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_full_unstemmed | Business Information Systems Workshops BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| title_short | Business Information Systems Workshops |
| title_sort | business information systems workshops bis 2021 international workshops virtual event june 14 17 2021 revised selected papers |
| title_sub | BIS 2021 International Workshops, Virtual Event, June 14-17, 2021, Revised Selected Papers |
| topic | Business information services Management information systems-Congresses Customer relations-Management Open Data (DE-588)1064023886 gnd Big Data (DE-588)4802620-7 gnd Blockchain (DE-588)1124028595 gnd Betriebliches Informationssystem (DE-588)4069386-7 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Business information services Management information systems-Congresses Customer relations-Management Open Data Big Data Blockchain Betriebliches Informationssystem Kundenmanagement |
| work_keys_str_mv | AT abramowiczwitold businessinformationsystemsworkshopsbis2021internationalworkshopsvirtualeventjune14172021revisedselectedpapers AT auersoren businessinformationsystemsworkshopsbis2021internationalworkshopsvirtualeventjune14172021revisedselectedpapers AT strozynamilena businessinformationsystemsworkshopsbis2021internationalworkshopsvirtualeventjune14172021revisedselectedpapers |