Customer Experience Management: Wow-Momente in der digitalisierten Welt
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Elektronisch E-Book |
| Sprache: | German |
| Veröffentlicht: |
Freiburg im Breisgau
Haufe Group
2023
|
| Ausgabe: | 1. Auflage |
| Schriftenreihe: | Haufe Fachbuch
|
| Schlagworte: | |
| Online-Zugang: | UEI03 |
| Beschreibung: | 1 Online-Ressource (411 Seiten) Illustrationen, Diagramme |
| ISBN: | 9783648169063 3648169041 |
Internformat
MARC
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| 245 | 1 | 0 | |a Customer Experience Management |b Wow-Momente in der digitalisierten Welt |c Eric Horster |
| 250 | |a 1. Auflage | ||
| 264 | 1 | |a Freiburg im Breisgau |b Haufe Group |c 2023 | |
| 300 | |a 1 Online-Ressource (411 Seiten) |b Illustrationen, Diagramme | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
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| 650 | 0 | 7 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Innovation |0 (DE-588)4027089-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Digitalisierung |0 (DE-588)4123065-6 |2 gnd |9 rswk-swf |
| 653 | |a Customer Experience | ||
| 653 | |a digital | ||
| 653 | |a Geschäftsmodell | ||
| 653 | |a Innovation | ||
| 653 | |a Digitalisierung | ||
| 653 | |a Transformation | ||
| 653 | |a Ökosystem | ||
| 653 | |a Kundenzufriedenheit | ||
| 653 | |a Experience Economy | ||
| 653 | |a Customer Journey | ||
| 653 | |a Touchpoint | ||
| 653 | |a Unternehmenskultur | ||
| 653 | |a Design Thinking | ||
| 653 | |a Lean Startup | ||
| 653 | |a Unternehmensführung | ||
| 653 | |a Personal & Führungskräfte | ||
| 689 | 0 | 0 | |a Beziehungsmarketing |0 (DE-588)4789127-0 |D s |
| 689 | 0 | 1 | |a Geschäftsmodell |0 (DE-588)7737985-8 |D s |
| 689 | 0 | 2 | |a Innovation |0 (DE-588)4027089-0 |D s |
| 689 | 0 | 3 | |a Digitalisierung |0 (DE-588)4123065-6 |D s |
| 689 | 0 | |5 DE-604 | |
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Datensatz im Suchindex
| _version_ | 1804185200137076736 |
|---|---|
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Horster, Eric 1976- |
| author_GND | (DE-588)1038242630 |
| author_facet | Horster, Eric 1976- |
| author_role | aut |
| author_sort | Horster, Eric 1976- |
| author_variant | e h eh |
| building | Verbundindex |
| bvnumber | BV048965003 |
| classification_rvk | QP 620 |
| collection | ZDB-30-PQE |
| ctrlnum | (OCoLC)1381297310 (DE-599)BVBBV048965003 |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. Auflage |
| format | Electronic eBook |
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| id | DE-604.BV048965003 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T22:01:28Z |
| indexdate | 2024-07-10T09:51:27Z |
| institution | BVB |
| institution_GND | (DE-588)1065786050 |
| isbn | 9783648169063 3648169041 |
| language | German |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034228716 |
| oclc_num | 1381297310 |
| open_access_boolean | |
| owner | DE-945 |
| owner_facet | DE-945 |
| physical | 1 Online-Ressource (411 Seiten) Illustrationen, Diagramme |
| psigel | ZDB-30-PQE |
| publishDate | 2023 |
| publishDateSearch | 2023 |
| publishDateSort | 2023 |
| publisher | Haufe Group |
| record_format | marc |
| series2 | Haufe Fachbuch |
| spelling | Horster, Eric 1976- Verfasser (DE-588)1038242630 aut Customer Experience Management Wow-Momente in der digitalisierten Welt Eric Horster 1. Auflage Freiburg im Breisgau Haufe Group 2023 1 Online-Ressource (411 Seiten) Illustrationen, Diagramme txt rdacontent c rdamedia cr rdacarrier Haufe Fachbuch Geschäftsmodell (DE-588)7737985-8 gnd rswk-swf Beziehungsmarketing (DE-588)4789127-0 gnd rswk-swf Innovation (DE-588)4027089-0 gnd rswk-swf Digitalisierung (DE-588)4123065-6 gnd rswk-swf Customer Experience digital Geschäftsmodell Innovation Digitalisierung Transformation Ökosystem Kundenzufriedenheit Experience Economy Customer Journey Touchpoint Unternehmenskultur Design Thinking Lean Startup Unternehmensführung Personal & Führungskräfte Beziehungsmarketing (DE-588)4789127-0 s Geschäftsmodell (DE-588)7737985-8 s Innovation (DE-588)4027089-0 s Digitalisierung (DE-588)4123065-6 s DE-604 Haufe-Lexware GmbH & Co. KG (DE-588)1065786050 pbl Erscheint auch als Druck-Ausgabe 978-3-648-16904-9 1\p vlb 20221211 DE-101 https://d-nb.info/provenance/plan#vlb |
| spellingShingle | Horster, Eric 1976- Customer Experience Management Wow-Momente in der digitalisierten Welt Geschäftsmodell (DE-588)7737985-8 gnd Beziehungsmarketing (DE-588)4789127-0 gnd Innovation (DE-588)4027089-0 gnd Digitalisierung (DE-588)4123065-6 gnd |
| subject_GND | (DE-588)7737985-8 (DE-588)4789127-0 (DE-588)4027089-0 (DE-588)4123065-6 |
| title | Customer Experience Management Wow-Momente in der digitalisierten Welt |
| title_auth | Customer Experience Management Wow-Momente in der digitalisierten Welt |
| title_exact_search | Customer Experience Management Wow-Momente in der digitalisierten Welt |
| title_exact_search_txtP | Customer Experience Management Wow-Momente in der digitalisierten Welt |
| title_full | Customer Experience Management Wow-Momente in der digitalisierten Welt Eric Horster |
| title_fullStr | Customer Experience Management Wow-Momente in der digitalisierten Welt Eric Horster |
| title_full_unstemmed | Customer Experience Management Wow-Momente in der digitalisierten Welt Eric Horster |
| title_short | Customer Experience Management |
| title_sort | customer experience management wow momente in der digitalisierten welt |
| title_sub | Wow-Momente in der digitalisierten Welt |
| topic | Geschäftsmodell (DE-588)7737985-8 gnd Beziehungsmarketing (DE-588)4789127-0 gnd Innovation (DE-588)4027089-0 gnd Digitalisierung (DE-588)4123065-6 gnd |
| topic_facet | Geschäftsmodell Beziehungsmarketing Innovation Digitalisierung |
| work_keys_str_mv | AT horstereric customerexperiencemanagementwowmomenteinderdigitalisiertenwelt AT haufelexwaregmbhcokg customerexperiencemanagementwowmomenteinderdigitalisiertenwelt |