Shared services as a new organizational form:
Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organiz...
Gespeichert in:
| Format: | Elektronisch E-Book |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Bingley, U.K.
Emerald
2014
|
| Schriftenreihe: | Advanced series in management
v. 13 |
| Schlagworte: | |
| Online-Zugang: | DE-634 DE-1043 DE-M347 DE-523 DE-91 DE-473 DE-19 DE-355 DE-703 DE-20 DE-706 DE-824 DE-29 DE-739 DE-1046 Volltext |
| Zusammenfassung: | Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations |
| Beschreibung: | 1 Online-Ressource (xiv, 218 Seiten) ill |
| ISBN: | 9781783505364 |
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| contents | Shared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm |
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| spelling | Shared services as a new organizational form edited by Tanya Bondarouk Bingley, U.K. Emerald 2014 1 Online-Ressource (xiv, 218 Seiten) ill c rdamedia cr rdacarrier Advanced series in management v. 13 Shared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm Organizations increasingly establish Shared Service Centers, either for transactional (administrative) or transformational (organizational change) purposes. Their popularity originates from a combination of efficiency gains and an increase in service quality, without giving up control of the organizational and technical arrangements. The belief is that shared services should maximize the advantages of centralized and decentralized delivery of business functions. The volume deals with sample questions, including: What do shared service models involve? What are the structural arrangements between shared services and the organizations? Which business processes can and/or should be shared? What are the structural differences between shared services in different business processes? This ASM volume intends to move towards more systematic research action. Five main theoretical priorities shape the content of the volume: conceptualizing shared services for different types of business processes, business strategy and shared services, shared services and performance, pluralism in organizing shared services, and governance of shared services in different types of organizations Business & Economics Management Business & management Management & management techniques Shared services (Management) Bondarouk, Tanya 1967- Sonstige oth https://www.emerald.com/insight/publication/doi/10.1108/S1877-6361201413 Verlag URL des Erstveröffentlichers Volltext |
| spellingShingle | Shared services as a new organizational form Shared service centers : from cost savings to new ways of value creation and business administration / J. Strikwerda -- Managing boundaries better : the key to more effective HR shared services / Peter Reilly -- Shared services : standardization, formalization and control : a structured literature review / Tanya Bondarouk, Christina-Maria Friebe -- What is shared services? / Joseph Soalheira, Greg Timbrell -- Governance and control of shared service centres / Reinald Minnaar -- Structuring shared services : realizing SSC benefits through end-users' usage of an HR portal / Jeroen Meijerink, Joost ten Kattelaar, Michel Ehrenhard -- A knowledge management perspective to Shared Service Centres : a case study of a finance SSC / Ian Herbert, Will Seal -- Value creation by transactional Shared Service Centers : mapping capabilities / Marco Maatman, Tanya Bondarouk -- Interorganizational Shared Services : creating value across organizational boundaries / Paul C. van Fenema, Bianca Keers, Henk Zijm Business & Economics Management Business & management Management & management techniques Shared services (Management) |
| title | Shared services as a new organizational form |
| title_auth | Shared services as a new organizational form |
| title_exact_search | Shared services as a new organizational form |
| title_exact_search_txtP | Shared services as a new organizational form |
| title_full | Shared services as a new organizational form edited by Tanya Bondarouk |
| title_fullStr | Shared services as a new organizational form edited by Tanya Bondarouk |
| title_full_unstemmed | Shared services as a new organizational form edited by Tanya Bondarouk |
| title_short | Shared services as a new organizational form |
| title_sort | shared services as a new organizational form |
| topic | Business & Economics Management Business & management Management & management techniques Shared services (Management) |
| topic_facet | Business & Economics Business & management Management & management techniques Shared services (Management) |
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