Do you want to keep your customers forever?:
Gespeichert in:
Hauptverfasser: | , , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Boston, Mass.
Harvard Business Press
c 2009
|
Schriftenreihe: | The Harvard Business Review classics series
|
Schlagworte: | |
Beschreibung: | V, 85 Seiten |
ISBN: | 9781422140277 142214027X |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
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003 | DE-604 | ||
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007 | t | ||
008 | 230208s2009 xxu |||| 00||| eng d | ||
020 | |a 9781422140277 |c £5.99 (pbk.) |9 978-1-4221-4027-7 | ||
020 | |a 142214027X |c £5.99 (pbk.) |9 1-4221-4027-X | ||
035 | |a (OCoLC)836881866 | ||
035 | |a (DE-599)GBV614717892 | ||
040 | |a DE-604 |b ger |e rda | ||
041 | 0 | |a eng | |
044 | |a xxu |c XD-US | ||
049 | |a DE-1047 | ||
082 | 0 | |a 658.812 |2 22 | |
100 | 1 | |a Pine, B. Joseph |d 1958- |e Verfasser |0 (DE-588)121950298 |4 aut | |
245 | 1 | 0 | |a Do you want to keep your customers forever? |c B. Joseph Pine II, Don Peppers, and Martha Rogers |
264 | 1 | |a Boston, Mass. |b Harvard Business Press |c c 2009 | |
300 | |a V, 85 Seiten | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
490 | 0 | |a The Harvard Business Review classics series | |
653 | 0 | |a Mass Customization / (DE-627)09141220X / (DE-2867)29229-2 | |
653 | 0 | |a Beziehungsmarketing / (DE-627)091354323 / (DE-2867)19133-0 | |
653 | 0 | |a Lernende Organisation / (DE-627)091375061 / (DE-2867)18867-2 | |
653 | 0 | |a Customer equity | |
653 | 0 | |a Customer loyalty | |
653 | 0 | |a Customer services | |
653 | 6 | |a Reprint | |
700 | 1 | |a Peppers, Don |e Verfasser |0 (DE-588)113933142 |4 aut | |
700 | 1 | |a Rogers, Martha |d 1952- |e Verfasser |0 (DE-588)1027717861 |4 aut | |
999 | |a oai:aleph.bib-bvb.de:BVB01-034071916 |
Datensatz im Suchindex
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---|---|
adam_txt | |
any_adam_object | |
any_adam_object_boolean | |
author | Pine, B. Joseph 1958- Peppers, Don Rogers, Martha 1952- |
author_GND | (DE-588)121950298 (DE-588)113933142 (DE-588)1027717861 |
author_facet | Pine, B. Joseph 1958- Peppers, Don Rogers, Martha 1952- |
author_role | aut aut aut |
author_sort | Pine, B. Joseph 1958- |
author_variant | b j p bj bjp d p dp m r mr |
building | Verbundindex |
bvnumber | BV048805874 |
ctrlnum | (OCoLC)836881866 (DE-599)GBV614717892 |
dewey-full | 658.812 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.812 |
dewey-search | 658.812 |
dewey-sort | 3658.812 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Book |
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id | DE-604.BV048805874 |
illustrated | Not Illustrated |
index_date | 2024-07-03T21:29:04Z |
indexdate | 2024-07-10T09:46:26Z |
institution | BVB |
isbn | 9781422140277 142214027X |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034071916 |
oclc_num | 836881866 |
open_access_boolean | |
owner | DE-1047 |
owner_facet | DE-1047 |
physical | V, 85 Seiten |
publishDate | 2009 |
publishDateSearch | 2009 |
publishDateSort | 2009 |
publisher | Harvard Business Press |
record_format | marc |
series2 | The Harvard Business Review classics series |
spelling | Pine, B. Joseph 1958- Verfasser (DE-588)121950298 aut Do you want to keep your customers forever? B. Joseph Pine II, Don Peppers, and Martha Rogers Boston, Mass. Harvard Business Press c 2009 V, 85 Seiten txt rdacontent n rdamedia nc rdacarrier The Harvard Business Review classics series Mass Customization / (DE-627)09141220X / (DE-2867)29229-2 Beziehungsmarketing / (DE-627)091354323 / (DE-2867)19133-0 Lernende Organisation / (DE-627)091375061 / (DE-2867)18867-2 Customer equity Customer loyalty Customer services Reprint Peppers, Don Verfasser (DE-588)113933142 aut Rogers, Martha 1952- Verfasser (DE-588)1027717861 aut |
spellingShingle | Pine, B. Joseph 1958- Peppers, Don Rogers, Martha 1952- Do you want to keep your customers forever? |
title | Do you want to keep your customers forever? |
title_auth | Do you want to keep your customers forever? |
title_exact_search | Do you want to keep your customers forever? |
title_exact_search_txtP | Do you want to keep your customers forever? |
title_full | Do you want to keep your customers forever? B. Joseph Pine II, Don Peppers, and Martha Rogers |
title_fullStr | Do you want to keep your customers forever? B. Joseph Pine II, Don Peppers, and Martha Rogers |
title_full_unstemmed | Do you want to keep your customers forever? B. Joseph Pine II, Don Peppers, and Martha Rogers |
title_short | Do you want to keep your customers forever? |
title_sort | do you want to keep your customers forever |
work_keys_str_mv | AT pinebjoseph doyouwanttokeepyourcustomersforever AT peppersdon doyouwanttokeepyourcustomersforever AT rogersmartha doyouwanttokeepyourcustomersforever |