A complaint is a gift: how to learn from critical feedback and recover customer loyalty
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Oakland, CA
Berrett-Koehler Publishers, Inc.
[2023]
|
| Ausgabe: | 3rd edition, revised and updated |
| Schlagworte: | |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xi, 209 Seiten |
| ISBN: | 9781523002931 1523002956 |
Internformat
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| 245 | 1 | 0 | |a A complaint is a gift |b how to learn from critical feedback and recover customer loyalty |c Janelle Barlow |
| 250 | |a 3rd edition, revised and updated | ||
| 264 | 1 | |a Oakland, CA |b Berrett-Koehler Publishers, Inc. |c [2023] | |
| 264 | 2 | |a Sebastopol, CA |b O'Reilly Media Inc. | |
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-034036492 | ||
Datensatz im Suchindex
| _version_ | 1804184808281079808 |
|---|---|
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| any_adam_object | |
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| author | Barlow, Janelle 1943- |
| author_GND | (DE-588)124877524 |
| author_facet | Barlow, Janelle 1943- |
| author_role | aut |
| author_sort | Barlow, Janelle 1943- |
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| building | Verbundindex |
| bvnumber | BV048661822 |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 3rd edition, revised and updated |
| format | Book |
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| id | DE-604.BV048661822 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T21:21:15Z |
| indexdate | 2024-07-10T09:45:13Z |
| institution | BVB |
| isbn | 9781523002931 1523002956 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-034036492 |
| oclc_num | 1362882394 |
| open_access_boolean | |
| owner | DE-1050 DE-945 DE-898 DE-BY-UBR |
| owner_facet | DE-1050 DE-945 DE-898 DE-BY-UBR |
| physical | xi, 209 Seiten |
| publishDate | 2023 |
| publishDateSearch | 2022 |
| publishDateSort | 2022 |
| publisher | Berrett-Koehler Publishers, Inc. |
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| spelling | Barlow, Janelle 1943- Verfasser (DE-588)124877524 aut A complaint is a gift how to learn from critical feedback and recover customer loyalty Janelle Barlow 3rd edition, revised and updated Oakland, CA Berrett-Koehler Publishers, Inc. [2023] Sebastopol, CA O'Reilly Media Inc. xi, 209 Seiten txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Reklamation (DE-588)4834499-0 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Reklamation (DE-588)4834499-0 s Kundenmanagement (DE-588)4236865-0 s DE-604 Erscheint auch als Online-Ausgabe, PDF 978-1-5230-0294-8 Erscheint auch als Online-Ausgabe, EPUB 978-1-5230-0295-5 |
| spellingShingle | Barlow, Janelle 1943- A complaint is a gift how to learn from critical feedback and recover customer loyalty Reklamation (DE-588)4834499-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| subject_GND | (DE-588)4834499-0 (DE-588)4236865-0 |
| title | A complaint is a gift how to learn from critical feedback and recover customer loyalty |
| title_auth | A complaint is a gift how to learn from critical feedback and recover customer loyalty |
| title_exact_search | A complaint is a gift how to learn from critical feedback and recover customer loyalty |
| title_exact_search_txtP | A complaint is a gift how to learn from critical feedback and recover customer loyalty |
| title_full | A complaint is a gift how to learn from critical feedback and recover customer loyalty Janelle Barlow |
| title_fullStr | A complaint is a gift how to learn from critical feedback and recover customer loyalty Janelle Barlow |
| title_full_unstemmed | A complaint is a gift how to learn from critical feedback and recover customer loyalty Janelle Barlow |
| title_short | A complaint is a gift |
| title_sort | a complaint is a gift how to learn from critical feedback and recover customer loyalty |
| title_sub | how to learn from critical feedback and recover customer loyalty |
| topic | Reklamation (DE-588)4834499-0 gnd Kundenmanagement (DE-588)4236865-0 gnd |
| topic_facet | Reklamation Kundenmanagement |
| work_keys_str_mv | AT barlowjanelle acomplaintisagifthowtolearnfromcriticalfeedbackandrecovercustomerloyalty |