A complaint is a gift workbook: 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Oakland, CA
Berrett-Koehler Publishers
[2023]
|
Ausgabe: | First Edition |
Schlagworte: | |
Beschreibung: | xii, 241 Seiten |
ISBN: | 9781523002979 |
Internformat
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Datensatz im Suchindex
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author | Barlow, Janelle 1943- Holtz, Victoria |
author_GND | (DE-588)124877524 |
author_facet | Barlow, Janelle 1943- Holtz, Victoria |
author_role | aut aut |
author_sort | Barlow, Janelle 1943- |
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building | Verbundindex |
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ctrlnum | (OCoLC)1362882944 (DE-599)BVBBV048661798 |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
edition | First Edition |
format | Book |
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illustrated | Not Illustrated |
index_date | 2024-07-03T21:21:15Z |
indexdate | 2024-07-10T09:45:13Z |
institution | BVB |
isbn | 9781523002979 |
language | English |
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owner_facet | DE-1050 |
physical | xii, 241 Seiten |
publishDate | 2023 |
publishDateSearch | 2023 |
publishDateSort | 2023 |
publisher | Berrett-Koehler Publishers |
record_format | marc |
spelling | Barlow, Janelle 1943- Verfasser (DE-588)124877524 aut A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty Janelle Barlow and Victoria Holtz First Edition Oakland, CA Berrett-Koehler Publishers [2023] Sebastopol, CA O'Reilly Media Inc. xii, 241 Seiten txt rdacontent n rdamedia nc rdacarrier Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Reklamation (DE-588)4834499-0 gnd rswk-swf Reklamation (DE-588)4834499-0 s Kundenmanagement (DE-588)4236865-0 s DE-604 Holtz, Victoria Verfasser aut |
spellingShingle | Barlow, Janelle 1943- Holtz, Victoria A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
subject_GND | (DE-588)4236865-0 (DE-588)4834499-0 |
title | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty |
title_auth | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty |
title_exact_search | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty |
title_exact_search_txtP | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty |
title_full | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty Janelle Barlow and Victoria Holtz |
title_fullStr | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty Janelle Barlow and Victoria Holtz |
title_full_unstemmed | A complaint is a gift workbook 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty Janelle Barlow and Victoria Holtz |
title_short | A complaint is a gift workbook |
title_sort | a complaint is a gift workbook 101 activities exercises and tools to learn from critical feedback and recover customer loyalty |
title_sub | 101 activities, exercises, and tools to learn from critical feedback and recover customer loyalty |
topic | Kundenmanagement (DE-588)4236865-0 gnd Reklamation (DE-588)4834499-0 gnd |
topic_facet | Kundenmanagement Reklamation |
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