Logistics & supply chain management:
"The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how t...
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Harlow, Enlgand
Pearson
2023
|
| Ausgabe: | Sixth edition |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Zusammenfassung: | "The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how to develop a supply chain strategy that is capable of adapting to constantly changing conditions. Pandemics, geo-political events, trade wars and supply chain disruptions have characterised the recent past - demanding a much greater degree of flexibility and agility on the part of companies as they seek to respond to these potential threats. A further significant change that organisations must contend with today is the growing complexity of their supply chains. This has partly arisen as a consequence of outsourcing activities that were previously performed in-house, resulting in a much higher level of interdependencies across the supply/demand ecosystem. This increase in complexity makes the need for effective supply chain management even more critical than before. Hopefully the ideas presented in this book will assist both students and practitioners in their search for better ways to understand and manage supply chains in this age of uncertainty"-- Provided by publisher. |
| Beschreibung: | XVII, 337 Seiten Illustrationen, Diagramme |
| ISBN: | 9781292416182 1292416181 |
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| 520 | |a "The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how to develop a supply chain strategy that is capable of adapting to constantly changing conditions. Pandemics, geo-political events, trade wars and supply chain disruptions have characterised the recent past - demanding a much greater degree of flexibility and agility on the part of companies as they seek to respond to these potential threats. A further significant change that organisations must contend with today is the growing complexity of their supply chains. This has partly arisen as a consequence of outsourcing activities that were previously performed in-house, resulting in a much higher level of interdependencies across the supply/demand ecosystem. This increase in complexity makes the need for effective supply chain management even more critical than before. Hopefully the ideas presented in this book will assist both students and practitioners in their search for better ways to understand and manage supply chains in this age of uncertainty"-- Provided by publisher. | ||
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Datensatz im Suchindex
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| adam_text | Contents About the author xiii Preface xiv Publisher’s acknowledgements 1 xv Logistics, the supply chain and competitive strategy Supply chain management is a wider concept than logistics Competitive advantage 4 The supply chain becomes the value chain 9 The mission of logistics management 10 The supply chain and competitive performance 12 The changing competitive environment 13 2 Delivering customer value 25 The marketing and logistics interface 26 Delivering customer value 27 What is customer service? 28 The impact of out-of-stock 30 Customer service and customer retention 32 Market-driven supply chains 35 Defining customer service objectives 39 Setting customer service priorities 43 Setting service standards 47 3 Going to market 51 Distribution channels are value delivery systems One size doesn’t fit all 55 Innovation in the distribution channel 56 The omni-channel revolution 58 The personalised supply chain 62 4 The financial impact of logistics Logistics and the bottom line 66 Logistics and the balance sheet 67 Logistics and shareholder value 69 Logistics cost analysis 74 The concept of total cost analysis 75 Understanding the cost-to-serve 78 Customer profitability analysis 79 Direct product profitability 84 Cost drivers and activity-based costing viii 86 65 52 2 i
5 Matching supply and demand вэ The lead-time gap 90 Improving visibility of demand 91 The decoupling point 93 The supply chain fulcrum 94 Forecast for capacity, execute against demand 96 Demand management and planning 96 Collaborative planning, forecasting and replenishment 6 Creating the responsive supply chain 100 105 Using the volume/variability matrix 108 Product ‘push’ versus demand ‘pull’ 111 The Japanese philosophy 116 The agile supply chain 117 The foundations of agility 120 A routemap to responsiveness 125 7 Strategic lead-time management 129 Time-based competition 129 The concept of lead-time 133 Logistics pipeline management 137 Reducing logistics lead-time 141 8 The synchronous supply chain 149 The extended enterprise and the virtual supply chain 150 The role of information in the virtual supply chain 152 Laying the foundations for synchronisation 155 ‘Quick response’logistics 157 Production strategies for QR 160 Logistics systems dynamics 161 9 Developing and managing the supply network The transition from purchasing to strategic sourcing Segmenting the supply base 172 Category management 174 Agile procurement in an uncertain world 179 10 Complexity and the supply chain 167 169 181 The sources of supply chain complexity 182 The cost of complexity 188 Product design and supply chain complexity 189 Mastering complexity 190 11 Managing the global pipeline 195 The globalisation of supply chains 197 Gaining visibility in the global pipeline 201 CONTENTS ix
Financing global supply chains 205 Organising for global logistics 205 Thinking global, acting local 209 Globalisation: the next phase 211 12 The digital supply chain 213 Supply chain 4.0 214 Big data and analytics 216 Artificial intelligence and machine learning The Internet of Things 219 Robotics and automation 219 Blockchains and smart contracts 220 Control towers and digital twins 222 The road to digital transformation 223 13 Service logistics 217 227 What is a service? 227 Buying performance 228 The service dominant logic 229 The trend to ‘servitisation’ 229 Implications of servitisation for logistics 231 The critical role of capacity 231 Service supply chain processes 234 Managing the service supply chain 236 14 Managing risk in the supply chain 237 Why are supply chains more vulnerable? 239 Understanding the supply chain risk profile 241 Managing supply chain risk 245 Achieving supply chain resilience 253 15 The era of network competition 259 The new organisational paradigm 260 Collaboration and trust in the supply chain 262 Reducing costs through collaborative working 265 ‘Co-opetition’ - co-operating with competitors 268 Managing the supply chain as a network 268 Supply chain orchestration 269 From 3PL to 4PL™ 271 The last word 273 16 Overcoming the barriers to supply chain integration Creating the logistics vision 276 The problems with conventional organisations Developing the logistics organisation 280 Logistics as a vehicle for change 284 Benchmarking 286 x CONTENTS 276 275
17 Creating a sustainable supply chain The triple bottom line 291 Greenhouse gases and the supply chain 293 Reducing the transport-intensity of supply chains Beyond the carbon footprint 296 Reduce, re-use, re-cycle 299 The impact of congestion 3O1 18 The supply chain of the future 295 305 Emerging mega-trends 306 Shifting centres of gravity 307 Supply chain governance and compliance 308 The need for adaptability 309 Seeking structural flexibility 310 The road ahead 313 Waste in the supply chain 313 The New Industrial Revolution 314 Seven major business transformations 315 The implications for tomorrow’s logistics managers Index 291 317 323 CONTENTS xi
|
| adam_txt |
Contents About the author xiii Preface xiv Publisher’s acknowledgements 1 xv Logistics, the supply chain and competitive strategy Supply chain management is a wider concept than logistics Competitive advantage 4 The supply chain becomes the value chain 9 The mission of logistics management 10 The supply chain and competitive performance 12 The changing competitive environment 13 2 Delivering customer value 25 The marketing and logistics interface 26 Delivering customer value 27 What is customer service? 28 The impact of out-of-stock 30 Customer service and customer retention 32 Market-driven supply chains 35 Defining customer service objectives 39 Setting customer service priorities 43 Setting service standards 47 3 Going to market 51 Distribution channels are value delivery systems One size doesn’t fit all 55 Innovation in the distribution channel 56 The omni-channel revolution 58 The personalised supply chain 62 4 The financial impact of logistics Logistics and the bottom line 66 Logistics and the balance sheet 67 Logistics and shareholder value 69 Logistics cost analysis 74 The concept of total cost analysis 75 Understanding the cost-to-serve 78 Customer profitability analysis 79 Direct product profitability 84 Cost drivers and activity-based costing viii 86 65 52 2 i
5 Matching supply and demand вэ The lead-time gap 90 Improving visibility of demand 91 The decoupling point 93 The supply chain fulcrum 94 Forecast for capacity, execute against demand 96 Demand management and planning 96 Collaborative planning, forecasting and replenishment 6 Creating the responsive supply chain 100 105 Using the volume/variability matrix 108 Product ‘push’ versus demand ‘pull’ 111 The Japanese philosophy 116 The agile supply chain 117 The foundations of agility 120 A routemap to responsiveness 125 7 Strategic lead-time management 129 Time-based competition 129 The concept of lead-time 133 Logistics pipeline management 137 Reducing logistics lead-time 141 8 The synchronous supply chain 149 The extended enterprise and the virtual supply chain 150 The role of information in the virtual supply chain 152 Laying the foundations for synchronisation 155 ‘Quick response’logistics 157 Production strategies for QR 160 Logistics systems dynamics 161 9 Developing and managing the supply network The transition from purchasing to strategic sourcing Segmenting the supply base 172 Category management 174 Agile procurement in an uncertain world 179 10 Complexity and the supply chain 167 169 181 The sources of supply chain complexity 182 The cost of complexity 188 Product design and supply chain complexity 189 Mastering complexity 190 11 Managing the global pipeline 195 The globalisation of supply chains 197 Gaining visibility in the global pipeline 201 CONTENTS ix
Financing global supply chains 205 Organising for global logistics 205 Thinking global, acting local 209 Globalisation: the next phase 211 12 The digital supply chain 213 Supply chain 4.0 214 Big data and analytics 216 Artificial intelligence and machine learning The Internet of Things 219 Robotics and automation 219 Blockchains and smart contracts 220 Control towers and digital twins 222 The road to digital transformation 223 13 Service logistics 217 227 What is a service? 227 Buying performance 228 The service dominant logic 229 The trend to ‘servitisation’ 229 Implications of servitisation for logistics 231 The critical role of capacity 231 Service supply chain processes 234 Managing the service supply chain 236 14 Managing risk in the supply chain 237 Why are supply chains more vulnerable? 239 Understanding the supply chain risk profile 241 Managing supply chain risk 245 Achieving supply chain resilience 253 15 The era of network competition 259 The new organisational paradigm 260 Collaboration and trust in the supply chain 262 Reducing costs through collaborative working 265 ‘Co-opetition’ - co-operating with competitors 268 Managing the supply chain as a network 268 Supply chain orchestration 269 From 3PL to 4PL™ 271 The last word 273 16 Overcoming the barriers to supply chain integration Creating the logistics vision 276 The problems with conventional organisations Developing the logistics organisation 280 Logistics as a vehicle for change 284 Benchmarking 286 x CONTENTS 276 275
17 Creating a sustainable supply chain The triple bottom line 291 Greenhouse gases and the supply chain 293 Reducing the transport-intensity of supply chains Beyond the carbon footprint 296 Reduce, re-use, re-cycle 299 The impact of congestion 3O1 18 The supply chain of the future 295 305 Emerging mega-trends 306 Shifting centres of gravity 307 Supply chain governance and compliance 308 The need for adaptability 309 Seeking structural flexibility 310 The road ahead 313 Waste in the supply chain 313 The New Industrial Revolution 314 Seven major business transformations 315 The implications for tomorrow’s logistics managers Index 291 317 323 CONTENTS xi |
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| spelling | Christopher, Martin 1945- Verfasser (DE-588)17005778X aut Logistics & supply chain management Martin Christopher Logistics and supply chain management Sixth edition Harlow, Enlgand Pearson 2023 XVII, 337 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier "The intention behind this book, since its first edition, has always been to explore the ways in which organisations can better serve their customers and in so doing, improve the value they create. As markets become more competitive and the level of uncertainty increases, the challenge is how to develop a supply chain strategy that is capable of adapting to constantly changing conditions. Pandemics, geo-political events, trade wars and supply chain disruptions have characterised the recent past - demanding a much greater degree of flexibility and agility on the part of companies as they seek to respond to these potential threats. A further significant change that organisations must contend with today is the growing complexity of their supply chains. This has partly arisen as a consequence of outsourcing activities that were previously performed in-house, resulting in a much higher level of interdependencies across the supply/demand ecosystem. This increase in complexity makes the need for effective supply chain management even more critical than before. Hopefully the ideas presented in this book will assist both students and practitioners in their search for better ways to understand and manage supply chains in this age of uncertainty"-- Provided by publisher. Business logistics -- Cost effectiveness Delivery of goods -- Management Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Wertschöpfungskette (DE-588)4346401-4 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 s Wertschöpfungskette (DE-588)4346401-4 s DE-604 Erscheint auch als Onlineausgabe, PDF 978-1-292-41619-9 Erscheint auch als Onlineausgabe, ePub 978-1-292-41620-5 Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=034026989&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Christopher, Martin 1945- Logistics & supply chain management Business logistics -- Cost effectiveness Delivery of goods -- Management Supply Chain Management (DE-588)4684051-5 gnd Wertschöpfungskette (DE-588)4346401-4 gnd |
| subject_GND | (DE-588)4684051-5 (DE-588)4346401-4 |
| title | Logistics & supply chain management |
| title_alt | Logistics and supply chain management |
| title_auth | Logistics & supply chain management |
| title_exact_search | Logistics & supply chain management |
| title_exact_search_txtP | Logistics & supply chain management |
| title_full | Logistics & supply chain management Martin Christopher |
| title_fullStr | Logistics & supply chain management Martin Christopher |
| title_full_unstemmed | Logistics & supply chain management Martin Christopher |
| title_short | Logistics & supply chain management |
| title_sort | logistics supply chain management |
| topic | Business logistics -- Cost effectiveness Delivery of goods -- Management Supply Chain Management (DE-588)4684051-5 gnd Wertschöpfungskette (DE-588)4346401-4 gnd |
| topic_facet | Business logistics -- Cost effectiveness Delivery of goods -- Management Supply Chain Management Wertschöpfungskette |
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