Subversive citizens: power, agency, and resistance in public services

Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objective...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Weitere Verfasser: Barnes, Marian 1952- (HerausgeberIn), Prior, David 1948- (HerausgeberIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: Bristol ; Portland, OR Policy Press 2009
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Online-Zugang:BSB01
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Zusammenfassung:Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens
Beschreibung:Title from publisher's bibliographic system (viewed on 22 Jul 2022)
Beschreibung:1 Online-Ressource (viii, 240 Seiten)
ISBN:9781847422095
DOI:10.46692/9781847422095

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