Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience:
Gespeichert in:
| Hauptverfasser: | , , , |
|---|---|
| Format: | Elektronisch Tagungsbericht E-Book |
| Sprache: | English |
| Veröffentlicht: |
Erlangen ; Nürnberg
Friedrich-Alexander-Universität Erlangen-Nürnberg
2022
|
| Online-Zugang: | Volltext Volltext Volltext |
| Beschreibung: | In: http://hdl.handle.net/10125/79571 |
| Beschreibung: | 1 Online-Ressource |
Internformat
MARC
| LEADER | 00000nmm a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV048312054 | ||
| 003 | DE-604 | ||
| 005 | 00000000000000.0 | ||
| 007 | cr|uuu---uuuuu | ||
| 008 | 220705s2022 gw |||| o||u| ||||||eng d | ||
| 015 | |a 22,O06 |2 dnb | ||
| 016 | 7 | |a 1257431919 |2 DE-101 | |
| 024 | 7 | |a 10.24251/HICSS.2022.239 |2 doi | |
| 024 | 7 | |a urn:nbn:de:bvb:29-opus4-192659 |2 urn | |
| 035 | |a (OCoLC)1335408935 | ||
| 035 | |a (DE-599)DNB1257431919 | ||
| 040 | |a DE-604 |b ger |e rda | ||
| 041 | 0 | |8 3\p |a eng | |
| 044 | |a gw |c XA-DE-BY | ||
| 049 | |a DE-29 | ||
| 084 | |8 2\p |a 650 |2 23sdnb | ||
| 084 | |8 1\p |a 658.812 |2 23ksdnb | ||
| 100 | 1 | |a Zilker, Sandra |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |c Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 |
| 264 | 1 | |a Erlangen ; Nürnberg |b Friedrich-Alexander-Universität Erlangen-Nürnberg |c 2022 | |
| 300 | |a 1 Online-Ressource | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 500 | |a In: http://hdl.handle.net/10125/79571 | ||
| 583 | 1 | |a Archivierung/Langzeitarchivierung gewährleistet |5 DE-101 |2 pdager | |
| 700 | 1 | |a Marx, Emanuel |e Verfasser |4 aut | |
| 700 | 1 | |a Stierle, Matthias |e Verfasser |4 aut | |
| 700 | 1 | |a Matzner, Martin |e Verfasser |4 aut | |
| 711 | 2 | |a Hawaii International Conference on System Sciences |n 55. |d 2022 |c Online |0 (DE-588)1250929466 |4 oth | |
| 856 | 4 | 0 | |u https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 |x Resolving-System |z kostenfrei |3 Volltext |
| 856 | 4 | 0 | |u https://d-nb.info/1257431919/34 |x Langzeitarchivierung Nationalbibliothek |z kostenfrei |3 Volltext |
| 856 | 4 | 0 | |q application/pdf |u https://open.fau.de/handle/openfau/19265 |x Verlag |z kostenfrei |3 Volltext |
| 912 | |a ebook | ||
| 999 | |a oai:aleph.bib-bvb.de:BVB01-033691604 | ||
| 883 | 0 | |8 1\p |a aepkn |c 0,99501 |d 20220514 |q DE-101 |u https://d-nb.info/provenance/plan#aepkn | |
| 883 | 0 | |8 2\p |a aepsg |c 0,99760 |d 20220514 |q DE-101 |u https://d-nb.info/provenance/plan#aepsg | |
| 883 | 1 | |8 3\p |a npi |d 20220513 |q DE-101 |u https://d-nb.info/provenance/plan#npi | |
Datensatz im Suchindex
| _version_ | 1804184163056615424 |
|---|---|
| adam_txt | |
| any_adam_object | |
| any_adam_object_boolean | |
| author | Zilker, Sandra Marx, Emanuel Stierle, Matthias Matzner, Martin |
| author_facet | Zilker, Sandra Marx, Emanuel Stierle, Matthias Matzner, Martin |
| author_role | aut aut aut aut |
| author_sort | Zilker, Sandra |
| author_variant | s z sz e m em m s ms m m mm |
| building | Verbundindex |
| bvnumber | BV048312054 |
| collection | ebook |
| ctrlnum | (OCoLC)1335408935 (DE-599)DNB1257431919 |
| format | Electronic Conference Proceeding eBook |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02172nmm a2200481zc 4500</leader><controlfield tag="001">BV048312054</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">00000000000000.0</controlfield><controlfield tag="007">cr|uuu---uuuuu</controlfield><controlfield tag="008">220705s2022 gw |||| o||u| ||||||eng d</controlfield><datafield tag="015" ind1=" " ind2=" "><subfield code="a">22,O06</subfield><subfield code="2">dnb</subfield></datafield><datafield tag="016" ind1="7" ind2=" "><subfield code="a">1257431919</subfield><subfield code="2">DE-101</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">10.24251/HICSS.2022.239</subfield><subfield code="2">doi</subfield></datafield><datafield tag="024" ind1="7" ind2=" "><subfield code="a">urn:nbn:de:bvb:29-opus4-192659</subfield><subfield code="2">urn</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)1335408935</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB1257431919</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">rda</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">gw</subfield><subfield code="c">XA-DE-BY</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-29</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="8">2\p</subfield><subfield code="a">650</subfield><subfield code="2">23sdnb</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="8">1\p</subfield><subfield code="a">658.812</subfield><subfield code="2">23ksdnb</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Zilker, Sandra</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience</subfield><subfield code="c">Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Erlangen ; Nürnberg</subfield><subfield code="b">Friedrich-Alexander-Universität Erlangen-Nürnberg</subfield><subfield code="c">2022</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">1 Online-Ressource</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">c</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">cr</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="500" ind1=" " ind2=" "><subfield code="a">In: http://hdl.handle.net/10125/79571</subfield></datafield><datafield tag="583" ind1="1" ind2=" "><subfield code="a">Archivierung/Langzeitarchivierung gewährleistet</subfield><subfield code="5">DE-101</subfield><subfield code="2">pdager</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Marx, Emanuel</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Stierle, Matthias</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Matzner, Martin</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="711" ind1="2" ind2=" "><subfield code="a">Hawaii International Conference on System Sciences</subfield><subfield code="n">55.</subfield><subfield code="d">2022</subfield><subfield code="c">Online</subfield><subfield code="0">(DE-588)1250929466</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659</subfield><subfield code="x">Resolving-System</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="u">https://d-nb.info/1257431919/34</subfield><subfield code="x">Langzeitarchivierung Nationalbibliothek</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="856" ind1="4" ind2="0"><subfield code="q">application/pdf</subfield><subfield code="u">https://open.fau.de/handle/openfau/19265</subfield><subfield code="x">Verlag</subfield><subfield code="z">kostenfrei</subfield><subfield code="3">Volltext</subfield></datafield><datafield tag="912" ind1=" " ind2=" "><subfield code="a">ebook</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-033691604</subfield></datafield><datafield tag="883" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">aepkn</subfield><subfield code="c">0,99501</subfield><subfield code="d">20220514</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#aepkn</subfield></datafield><datafield tag="883" ind1="0" ind2=" "><subfield code="8">2\p</subfield><subfield code="a">aepsg</subfield><subfield code="c">0,99760</subfield><subfield code="d">20220514</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#aepsg</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">3\p</subfield><subfield code="a">npi</subfield><subfield code="d">20220513</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#npi</subfield></datafield></record></collection> |
| id | DE-604.BV048312054 |
| illustrated | Not Illustrated |
| index_date | 2024-07-03T20:09:54Z |
| indexdate | 2024-07-10T09:34:58Z |
| institution | BVB |
| institution_GND | (DE-588)1250929466 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-033691604 |
| oclc_num | 1335408935 |
| open_access_boolean | 1 |
| owner | DE-29 |
| owner_facet | DE-29 |
| physical | 1 Online-Ressource |
| psigel | ebook |
| publishDate | 2022 |
| publishDateSearch | 2022 |
| publishDateSort | 2022 |
| publisher | Friedrich-Alexander-Universität Erlangen-Nürnberg |
| record_format | marc |
| spelling | Zilker, Sandra Verfasser aut Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 Erlangen ; Nürnberg Friedrich-Alexander-Universität Erlangen-Nürnberg 2022 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier In: http://hdl.handle.net/10125/79571 Archivierung/Langzeitarchivierung gewährleistet DE-101 pdager Marx, Emanuel Verfasser aut Stierle, Matthias Verfasser aut Matzner, Martin Verfasser aut Hawaii International Conference on System Sciences 55. 2022 Online (DE-588)1250929466 oth https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 Resolving-System kostenfrei Volltext https://d-nb.info/1257431919/34 Langzeitarchivierung Nationalbibliothek kostenfrei Volltext application/pdf https://open.fau.de/handle/openfau/19265 Verlag kostenfrei Volltext 1\p aepkn 0,99501 20220514 DE-101 https://d-nb.info/provenance/plan#aepkn 2\p aepsg 0,99760 20220514 DE-101 https://d-nb.info/provenance/plan#aepsg 3\p npi 20220513 DE-101 https://d-nb.info/provenance/plan#npi |
| spellingShingle | Zilker, Sandra Marx, Emanuel Stierle, Matthias Matzner, Martin Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title_auth | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title_exact_search | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title_exact_search_txtP | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title_full | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 |
| title_fullStr | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 |
| title_full_unstemmed | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience Sandra Zilker, Emanuel Marx, Matthias Stierle, Martin Matzner ; Hawaii International Conference on System Sciences 2022 |
| title_short | Process Mining for Advanced Service Analytics – From Process Efficiency to Customer Encounter and Experience |
| title_sort | process mining for advanced service analytics from process efficiency to customer encounter and experience |
| url | https://nbn-resolving.org/urn:nbn:de:bvb:29-opus4-192659 https://d-nb.info/1257431919/34 https://open.fau.de/handle/openfau/19265 |
| work_keys_str_mv | AT zilkersandra processminingforadvancedserviceanalyticsfromprocessefficiencytocustomerencounterandexperience AT marxemanuel processminingforadvancedserviceanalyticsfromprocessefficiencytocustomerencounterandexperience AT stierlematthias processminingforadvancedserviceanalyticsfromprocessefficiencytocustomerencounterandexperience AT matznermartin processminingforadvancedserviceanalyticsfromprocessefficiencytocustomerencounterandexperience AT hawaiiinternationalconferenceonsystemsciencesonline processminingforadvancedserviceanalyticsfromprocessefficiencytocustomerencounterandexperience |